Table of Contents
Advertisement
VSky H3970 Product Manual
c
ontActing
PROMISE Technical Support provides several support options for PROMISE users to access information and
updates. We encourage you to use one of our electronic services, which provide product information updates for
the most efficient service and support.
PROMISE E-Support: https://support.promise.com
PROMISE web site: http://www.promise.com//
When you contact us, please have the following information available:
•
Product model and serial number
•
BIOS, firmware, and driver version numbers
•
A description of the problem / situation
•
System configuration information, including: motherboard and CPU type, hard drive models, SAS/SATA/
ATA/ATAPI drives & devices, and other controllers.
t
echnicAl
86
s
upport
Promise Technology, Inc.
Advertisement
Table of Contents
