Ssues - Promise VSky H3970rDM Product Manual

VSky H3970 Product Manual
t
rouBLeSHooting
This document lists troubleshooting tips if your server does not boot up properly.
Contents:
• System Does Not Boot up at First Integration
• Power Connector Not Plugged In
• Processor Issues
• Memory Issues
• Monitor Issues
• Power Supply and Chassis Issues
• Cable Issues
• Electrical Short or Overload
• Defective Components
• System Used to Boot up and Now Does Not
• New Processor or Additional Memory was Installed
• New PCI Express* Card was Installed
• New Drive was Installed
• New Software or Drivers were Installed
• Settings Were Changed in BIOS
• Collecting System Event Log for investigation
• Examples of troubleshooting system boot issues
• Fans don't spin when power button pressed
• BIOS or board logo appear, but OS load screen never appears
• OS load screen appears, but nothing further
• OS fully loads, but errors are seen
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Promise Technology, Inc.