Section 14: Troubleshooting; General Problems - Samsung SMART DEVICE SGH-I617 User Manual

Section 14: Troubleshooting

Topics Covered

• General Problems

• Call Problems
• Power and Charging Problems
• Program Problems
Review the following problems and descriptions to assist in troubleshooting your
device.
General Problems
To perform a manual Hard Reset, power off the device.
Important!: Caution, if you perform a manual Hard Reset, the storage and setting is also initialized.
Problem
"Invalid or missing SIM card. You
can still make emergency calls if
your service provider supports it"
displays
"No network coverage," "Error
unable to connect. No network
coverage." or "Message sending
failed" displays
123
Description Solution
Check that the SIM card was correctly
installed.
The network connection was lost. You
•
may be in a weak signal area (in a tunnel
or surrounded by buildings).
Move and try again.
You are trying to access an option without
•
a subscription. Contact the service
provider for further details.