Troubleshooting - Kenwood KMM-BT504DAB Instruction Manual

TROUBLESHOOTING

Symptom
Sound cannot be heard.
"MISWIRING CHECK WIRING
THEN PWR ON" appears.
"PROTECTING SEND SERVICE"
appears.
• Sound cannot be heard.
• The unit does not turn on.
• Information shown on the
display is incorrect.
The unit does not work at all.
DAB reception is poor.
"DAB ANT ERR"
"RELATED SERV FOUND"
• Radio reception is poor.
• Static noise while listening
to the radio.
"READING" keeps flashing.
Elapsed playing time is not
correct.
"LOADING" appears when you
enter search mode by pressing
.
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ENGLISH
Remedy
• Adjust the volume to the optimum level.
• Check the cords and connections.
Turn the power off, then check to be sure the
terminals of the speaker wires are insulated
properly. Turn the power on again.
Send the unit to the nearest service center.
Clean the connectors. ( 26)
Reset the unit. ( 3)
Make sure [ON] is selected for [DAB ANT POWER].
( 4)
Check the DAB antenna. If a passive antenna
(without a booster) is used, set [DAB ANT POWER]
to [OFF]. ( 4)
• Press the volume knob to activate Soft-Link.
( 7)
• Press to cancel.
Connect the antenna firmly.
Do not use too many hierarchical levels or folders.
This is caused by how the files are recorded.
This unit is still preparing the iPod/iPhone music list.
It may take some time to load, try again later.
Symptom Remedy
Correct characters are not • This unit can only display uppercase letters, numbers,
displayed (e.g. album and a limited number of symbols.
name). • Depending on the display language you have selected
( 5), some characters may not be displayed
correctly.
"NA FILE" Make sure the media contains supported audio files.
( 26)
"NO DEVICE" Connect a USB device, and change the source to USB again.
"COPY PRO" A copy-protected file is played.
• Check whether the connected device is compatible with
"UNSUPPORTED DEVICE"
appears. this unit and ensure the file systems are in supported
formats. ( 26)
• Reattach the device.
"UNRESPONSIVE DEVICE" Make sure the device is not malfunction and reattach the
appears device.
"USB HUB IS NOT This unit cannot support a USB device connected via a
SUPPORTED" appears. USB hub.
• The source does not The USB port is drawing more power than the design limit.
change to "USB" when Turn the power off and unplug the USB device. Then, turn
you connect a USB on the power and reattach the USB device. If this does not
device while listening solve the problem, turn the power off and on (or reset the
to another source. unit) before replacing with another USB device.
• "USB ERROR" appears
"NO MUSIC" Connect a USB device that contains playable audio files.
"iPod ERROR" • Reconnect the iPod.
• Reset the iPod.