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Related Manuals for Sprint AIRAVE 2.5+
Summary of Contents for Sprint AIRAVE 2.5+
- Page 1 Technical and Troubleshooting Guide AIRAVE 2.5+...
- Page 2 Special note for Sprint As You Go customers With Sprint As You Go you can free yourself from long-term contracts and enjoy more wireless flexibility. Some limitations apply, depending on your service plan and device. Data roaming may not be enabled and certain applications that are preinstalled on your device may not be available or operational.
- Page 3 A strong signal can extend battery life and data applications on smartphones, such as mobile email devices, work faster. The AIRAVE connects to Sprint’s network through your broadband Internet connection. Outgoing calls go from the AIRAVE over a secure connection to Sprint’s network; incoming calls reverse this route. ReadyNow –...
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Page 4: Using This Guide
Get Ready − page 6 − Find out what you FAQs − page 16 − Learn the answers need to do before you use your AIRAVE to frequently asked questions about the first time, including activating Sprint Sprint AIRAVE coverage. service. Tools & Resources − page 17 − Find Your AIRAVE −... -
Page 5: What's In The Box
Check that these components are in the box: M o b o rk N e tw G P S Yellow Ethernet Cord Power d b a n B ro a Cord AIRAVE Read Me First, External Technical and Troubleshooting Guide, GPS Antenna Cable and Sprint Important Information... - Page 6 Your physical address must be pre-qualified for AIRAVE coverage. If you are outside the AIRAVE coverage zone, the device will not activate. Check the AIRAVE coverage map at the resource center at sprint.com/airave. b. Minimum System Requirements: • High-Speed Internet broadband access – This includes cable or DSL as well as a fractional T1 or full T1 installed and active at the location.
- Page 7 AIRAVE access to Internet through a firewall – Some small office or school environments have a firewall to protect their internet users from hazards. There are specific firewall ports that must be open for the AIRAVE to connect properly to the Sprint Network. Contact AIRAVE Technical Support at 866-556-7310 to request the firewall port information.
- Page 8 Get Your Device Ready 4. AIRAVE Signal Range: The signal range for the AIRAVE can be adjusted to best fit the customer’s environment. There are settings for apartments, standard homes, and larger homes. The customer can contact AIRAVE Technical Support at 866-556-7310 to request a change to their AIRAVE signal strength.
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Page 9: Setup Overview
The following steps show a typical installation using a broadband cable modem. If you are using a different type of broadband connection, the steps will be similar. For detailed setup instructions, see the Read Me First insert provided in your box or online at sprint.com/airave. External GPS Antenna... -
Page 10: Pc Or Lan Router Setup
PC or LAN Router Setup Connect any devices that you have, such as a PC or a LAN (wireless) router, to the AIRAVE’s blue LAN ports. Tip: To ensure the best voice and data quality, always connect the LAN router to your AIRAVE. Do not connect the router directly to your broadband modem or other broadband connection device. - Page 11 Internet If the problem persists, contact router AIRAVE Technical Support as described Cable modem in “Resources” with built-in Cannot make a Mobile LED blinking router mobile phone call through the AIRAVE FiOS visit sprint.com/airave for complete user guide...
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Page 12: External Gps Antenna Setup
Why does the AIRAVE™ need a GPS antenna? The AIRAVE has a GPS antenna so that it can: • Synchronize properly with the rest of Sprint’s network. • Determine and select the correct radio frequencies available in your area so that the AIRAVE uses the correct ones. -
Page 13: Led Status Lights
Solid red: Hardware problem Off: No power Network Solid green: Ready Blinking red: Not ready for service Solid red: Not connected to Sprint network; call Tech Support Off: No power Solid green: Ready Blinking red: Acquiring a GPS signal lock Solid red: GPS signal not acquired;... -
Page 14: Led Status Messages
Software loaded and services started AIRAVE link has been established to Sprint network Unit has GPS lock and internet connection to Sprint network All connections made and AIRAVE is ready for use Note: The activation pattern may repeat if loading a new software version on the AIRAVE LED States –... - Page 15 LEDs will turn off until the software loads. This process may take up to 30 minutes. After resetting the AIRAVE, if the failure persists, Reset contact AIRAVE Technical Support at 1-866-556-7310. LAN 2 LAN 1 12VDC AIRAVE visit sprint.com/airave for complete user guide...
- Page 16 AIRAVE coverage area given the strength of the signal outside your home. E. Does a wireless call that starts outside of the Sprint AIRAVE coverage area transfer to the Sprint AIRAVE when the user enters the coverage area? No.
- Page 17 • Visit sprint.com/airave for the complete User Guide. There are also community forums for your AIRAVE 2.5+ on Sprint.com. • Ready Now – Visit sprint.com/readynow for additional help to get started on your new device. You’ll find more information on basic setup, activation, maximizing your device’s performance, etc. Plus, you can even schedule a personalized one-on-one Ready Now appointment at a Sprint Store near you.
- Page 18 Sustainability What else has Sprint been doing? At Sprint, environmental responsibility is more than talk. We’re continuously working to reduce our Plenty. To find out just what we’ve been up to, use carbon footprint and decrease our use of natural...
- Page 20 Printed in China 912402...
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