Tomtom Limited Warranty - TomTom ONE Instructions Manual

15.

TomTom limited warranty

TomTom limited warranty
WARRANTOR
Non-U.S. and non-Canadian purchases: If you have made your purchase
outside the United States and Canada, this Limited Warranty is granted by and
this Limitation of Liability is stipulated for the benefit of TomTom International
B.V., Rembrandtplein 35, 1017 CT Amsterdam (The Netherlands).
WHAT THIS WARRANTY COVERS
1) TomTom International B.V. ("TomTom") warrants to you that the Hardware
will be free from defects in workmanship and materials under normal use
("Defects") for a period of one (1) year from the date that the Hardware was
first purchased by you ("Warranty Period"). During the Warranty Period the
Hardware will be repaired or replaced at TomTom's choice ("Limited
Warranty") without charge to you for either parts or labour. This Limited
Warranty covers the replacement of the Hardware only. If the Hardware is
repaired after the Warranty Period has expired, the Warranty Period for the
repair will expire six (6) months after the date of repair.
WHAT THIS WARRANTY DOES NOT COVER
2) The Limited Warranty does not apply to normal wear and tear, does not
apply when the Hardware is opened or repaired by someone not authorized
by TomTom and does not cover repair or replacement of any Hardware or part
thereof damaged by: misuse, moisture, liquids, proximity or exposure to heat
and accident, abuse, non-compliance with the instructions supplied with the
Hardware, neglect or misapplication. The Limited Warranty does not cover
physical damage to the surface of the Hardware. This Limited Warranty does
not cover any software that may accompany or be installed on the Hardware.
The Limited Warranty does not cover the installation, removal or maintenance
of the Hardware or any costs related herewith.
HOW TO MAKE A WARRANTY CLAIM
3) In order to make a claim of a Defect, you must contact TomTom by email
during the Warranty Period via www.tomtom.com to explain the Defect and to
obtain an RMA number (Return Materials Authorization) if necessary. You
must return the Hardware during the Warranty Period, along with an
explanation of the Defect, to the address provided to you by TomTom. If a
defect arises and a valid claim under this Limited Warranty is received by
TomTom after the first one hundred and eighty (180) days of the Warranty
Period, TomTom is entitled to charge you for any reasonable shipping and
handling costs made in connection with the repair or replacement of the
Hardware. You must comply with any other return procedures stipulated by
TomTom, if any.
44