General Information; Introduction; Device - RF Technology HELP ALERT User Manual

GENERAL INFORMATION

Introduction

Device

HELP ALERT Fob User Guide
0510-0543-B
This chapter provides general information
about the fobs. It includes information on
the HELP ALERT
alarms, and changing batteries.
The HELP ALERT Fob is a small wireless
transmitter that enables users to call for
assistance and to be located within their
facility. The device is designed to appear
as a normal key fob, and a press of the
thumb button sends a silent wireless signal
to the HELP ALERT software and then
silently provides location information to the
HELP ALERT system so security staff can
track the user's location if it changes. Upon
activation, it can vibrate to provide tactile
feedback to the user and a bright LED
flashes until cleared.
For a device configured with the optional
Mass Notification feature, a secondary set
of squeeze buttons provide a Mass
Notification alarm that can alert all staff to
security situations.
NOTE: To prevent damage to the device,
avoid humid/wet conditions and dropping
the device.
Email and SMS notifications can be
configured to monitor for alerts or devices
requiring assistance (such as battery
replacement).
General Information
®
devices, displays,
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