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Summary of Contents for RF Technology HELP ALERT
- Page 1 HELP ALERT ® User Guide...
- Page 2 © 2018 RF Technologies, Inc. All specifications subject to change without notice. All Rights Reserved. No Part of this work may be reproduced or copied in any form or by any means without written permission from RF Technologies, Inc. ® and ™ indicate trademarks owned by RF Technologies, Inc.
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Page 3: Table Of Contents
Activate ................. 13 Batteries ................13 Alarms ................. 14 Alarm Activation ............15 Device in Alarm............. 15 Mass Notify in Alarm ............. 15 Device Acknowlege ............16 Alarm Tracking .............. 16 HELP ALERT Fob User Guide Page 1 of 28 0510-0543-B... - Page 4 Operation ..............22 Storage ................22 Device Cleaning and Care ..........23 Approved Cleaners ............24 Non-Approved Cleaners ..........24 SPECIFICATIONS ..............25 Help Alert Fob ..............25 REVISION HISTORY..............27 Page 2 of 28 HELP ALERT Fob User Guide 0510-0543-B...
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Page 5: Warnings And Cautions
STATIC DISCHARGE—Do not touch the PCB or battery contacts. Damage to the device may result. SYSTEM WIRING—All permanent supply connections must be done in accordance with National Electric Code, NFPA 70. HELP ALERT Fob User Guide Page 3 of 28 0510-0543-B... - Page 6 To arrange for a quarterly inspection by RF Technologies, Inc., call our Technical Support Department at (800)-669-9946 or (262) 790-1771. Failure to provide regular inspection of these products may result in equipment and/or system failure. Page 4 of 28 HELP ALERT Fob User Guide 0510-0543-B...
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Page 7: Bio-Incompatibility Notice
“PRODUCT” as MR Unsafe. Bio-Incompatibility Notice Do not use with people that have sensitivities or allergies to device materials. The device materials include Acrylonitrile butadiene styrene (ABS), Silicon, Rubber, and Neoprene. HELP ALERT Fob User Guide Page 5 of 28 0510-0543-B... -
Page 8: Cautions
The maximum listed SAR level is 0.18 W/kg (body). The antenna used for this device must not be co-located or operating in conjunction with any other antenna or transmitter. Page 6 of 28 HELP ALERT Fob User Guide 0510-0543-B... -
Page 9: Preface
HELP ALERT notifications. Intended This User Guide is intended for users who use the HELP ALERT devices. It includes Audience detailed information about care and cleaning, testing the devices, alerts, and device specifications. -
Page 10: Customer Care
(800) 669-9946, option 2 customercare@rft.com Sales For questions regarding system add-ons, contact your Sales Manager. Product Product Warranty information can be found with your original system proposal and Warranty invoice. Page 8 of 28 HELP ALERT Fob User Guide 0510-0543-B... -
Page 11: General Information
HELP ALERT devices, displays, alarms, and changing batteries. Device The HELP ALERT Fob is a small wireless transmitter that enables users to call for assistance and to be located within their facility. The device is designed to appear as a normal key fob, and a press of the... -
Page 12: Display
If Mass Notification is not configured in the software, then the secondary button activation will trigger a Priority Alert. RADIO FREQUENCY: The radio frequency (RF) characteristics of certain building materials may interfere or block the device’s signal. Page 10 of 28 HELP ALERT Fob User Guide 0510-0543-B... -
Page 13: Led Light Guidelines
> 1 second MassNote Alarm is The sequence was being triggered started by user P---- • ------------------ • ----- holding both side buttons for > 2 second HELP ALERT Fob User Guide Page 11 of 28 0510-0543-B... - Page 14 Device Blinking Exchange with Orange once a supervisor • • • • • • • • • • • • • second – Device was reset to manufacturer defaults Page 12 of 28 HELP ALERT Fob User Guide 0510-0543-B...
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Page 15: Activate
Batteries, or functioning exchange with supervisor Activate HELP ALERT devices are pre-configured to customer specific enviroments. To activate the device, insert the batteries. Batteries RF Technologies uses only Energizer Ultimate Lithium AAA batteries (model # LR92). These batteries provide more battery life than other batteries of the same size. -
Page 16: Alarms
2. Log in using your assigned username and password 3. If there are no alerts in the system, the page will contain a message explaining that there are No Active Alerts Page 14 of 28 HELP ALERT Fob User Guide 0510-0543-B... -
Page 17: Alarm Activation
NOTE: As the other devices in the system receive the mass notification signal, they will vibrate and enter the mass notification state as well. HELP ALERT Fob User Guide Page 15 of 28 0510-0543-B... -
Page 18: Device Acknowlege
2. Priority Alarms will show first and have a Priority indication on the card 3. The right-side of the screen will display a map of the floor/building Page 16 of 28 HELP ALERT Fob User Guide 0510-0543-B... -
Page 19: Initiating Mass Notification
NOTE: This will only appear when Mass Notification User Consent has been configured for the system 3. Every device within the system will start to alarm and the cards will appear in the list HELP ALERT Fob User Guide Page 17 of 28 0510-0543-B... -
Page 20: Alarm Acknowlege
Clear button NOTE: If this is a mass notification, click the Clear button on the original Mass Alert notification and all devices within the system will be cleared Page 18 of 28 HELP ALERT Fob User Guide 0510-0543-B... - Page 21 You cannot clear individual devices when a mass notification alarm has been triggered. Clearing must be done on the original alert. HELP ALERT Fob User Guide Page 19 of 28 0510-0543-B...
- Page 22 General Information This page intentionally left blank. Page 20 of 28 HELP ALERT Fob User Guide 0510-0543-B...
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Page 23: Testing And Care
Testing protocols in place by your facility to indicate you are performing a test. 2. In the Help Alert software, flag the next alarm for your device (via MAC ID) as a Test. To do this you need Administrator credentials. -
Page 24: Operation
(default is 1 second), the device will enter into an alarm state and send the alarm information to the HELP ALERT server. 2. The device’s location will update in the software every 10 seconds and no other action is required from the user. -
Page 25: Device Cleaning And Care
Testing and Care Device This section provides detailed information about cleaning and caring Cleaning and for a HELP ALERT device. Care CAUTION: Use of non-approved cleaners can cause permanent damage and will void any and all warranties. CAUTION: Using an approved cleaner... -
Page 26: Approved Cleaners
® Ecolab Quik Fill 920 Steriplex SD RTU ® Health-Tec™ Virex II-256 ® Virex ® Virex ® Bleach Cidex Activated ® Cleaners containing Cidex Plus Bleach ® Cidex 3M™ Phenolic Page 24 of 28 HELP ALERT Fob User Guide 0510-0543-B... -
Page 27: Specifications
95% non-condensing, relative humidity Temperature -40–140° Fahrenheit Storage Temperature Latex Free ABS Plastic Composition 6 month, Energizer L92 – AAA Lithium Battery Life 2.412 – 2.462 GHz Frequency FCC, Part 15.212 Regulations HELP ALERT Fob User Guide Page 25 of 28 0510-0543-B... - Page 28 Help Alert Fob, Latch, Configured 1000-9176 Help Alert Fob, Lock, Configured 0800-0582 Belt Clip for Help Alert Fob 0500-0226 Cap Lock Wrench for Help Alert Fob 0490-0507 Lanyard Necklace with Key Ring and Breakaway Connector Page 26 of 28 HELP ALERT Fob User Guide...
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Page 29: Revision History
Revision History REVISION HISTORY Revision Change Release Updated: Enhanced graphics Updated: Added clarification to user instructions HELP ALERT Fob User Guide Page 27 of 28 0510-0543-B... - Page 30 Revision History This page intentionally left blank. Page 28 of 28 HELP ALERT Fob User Guide 0510-0543-B...
- Page 32 0510-0543-B 3125 North 126th Street, Brookfield, WI 53005 Phone 800.669.9946 fax 262.790.1784 Release Date: 05/2018 www.rft.com...
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