ooma butterfleye User Manual

Smart video security camera

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User Manual

Facial
Recognition
Works During
Internet and
Power Outages
7 Days of
Free Storage
Version 1.2 // July 2018

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Table of Contents
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Summary of Contents for ooma butterfleye

  • Page 1: User Manual

    User Manual Facial Works During 7 Days of Recognition Internet and Free Storage Power Outages Version 1.2 // July 2018...
  • Page 2: Table Of Contents

    Contents 3 Welcome to Ooma Butterfleye! Features, Rules, and Smart Alerts — What Ooma Butterfleye Can Do for You — Power and Internet Outages — How Ooma Butterfleye Works — Privacy Mode — Getting Help — Auto Privacy Mode (Geofencing) — Managing Notifications 4 Setting up Ooma Butterfleye —...
  • Page 3: Welcome To Ooma Butterfleye

    Welcome to Ooma Butterfleye! What Ooma Butterfleye Can Do for You Ooma Butterfleye is a smart video security camera with facial recognition and the ability to record during internet and power outages. The Ooma Butterfleye camera can be plugged in or used with a backup battery. The camera connects to your Wi-Fi network and does not require a base station, so it can be used in any household configuration.
  • Page 4: Setting Up Ooma Butterfleye

    Adding Ooma Butterfleye to an Existing Account You can add up to six Ooma Butterfleye cameras to your Butterfleye account. Simply navigate to the “Add a Camera” page inside the Ooma Butterfleye app and follow steps 3 and 4 above to add additional cameras. Ooma Butterfleye LED Blink Codes –...
  • Page 5: Firmware Updates

    When an update becomes available, a circle with a 1 inside will appear on the gear icon in the Ooma Butterfleye app. Tap the gear icon and scroll to the bottom of the camera details page. Tap “Update Camera Software” to begin the firmware update.
  • Page 6: Faces (Facial Recognition)

    Ooma Butterfleye app. The recognition of faces increases as you train the camera over the course of a few weeks. For best results, the Ooma Butterfleye camera should be placed at eye level in a location where it will see faces from the front rather than from the side.
  • Page 7: Using Faces

    Faces (Using Faces) The camera may occasionally incorrectly associate an image of an unknown person to a known face. To correct this, tap on the known face on the Faces page. In the pop-up window, tap the picture of the face in the center circle.
  • Page 8: Viewing Events

    Viewing Events Viewing the Camera’s Page Videos that are recorded by your Ooma Butterfleye, which are also known as events, are stored in the event timeline. You can swipe right or left to view all the cameras connected to your account.
  • Page 9: Instant Video Capture

    Viewing Events Instant Video Capture When Ooma Butterfleye is plugged in and synced with an Ooma Butterfleye account, your camera uses a prebuffer to store the previous five seconds of recordings. This allows the camera to include the five seconds before an event in every saved recording. Your video recordings begin before the event is detected, ensuring you do not miss anything.
  • Page 10: Timeline: Viewing Recordings

    Viewing Events Timeline: Viewing Recordings All recordings are posted on the Ooma Butterfleye’s timeline. The timeline can be used to manage events: re-watching events, downloading events as MP4 files, sharing events, and deleting events. If you receive a notification of a new event but do not see that event on your timeline, please close and reopen the Ooma Butterfleye app.
  • Page 11: Features, Rules, And Smart Alerts

    Power and Internet Outages Ooma Butterfleye has battery backup that can last for two to four weeks. It also has internal storage that can hold the data from several weeks of recordings, depending on usage patterns. When the Internet or power goes out, Ooma Butterfleye operates normally.
  • Page 12 Follow the instructions to either enter the street address for the camera’s location or to accept the GPS location shown on your mobile device and then accept the address shown in the pop-up window. If you have multiple Ooma Butterfleye cameras on your account, you must enable Auto Privacy Mode for each one.
  • Page 13: Managing Notifications

    Ooma Butterfleye allows users to determine which notifications they wish to receive and which they would prefer to mute. Notification options can be automatically changed depending on the time of day. Open the Ooma Butterfleye mobile app, navigate to the Feeds & Events page, and click the gear icon in the upper-right.
  • Page 14: Timeline Filtering

    To turn on Local Network Streaming: Ensure that the Ooma Butterfleye and the mobile device are connected to same Wi-Fi router Open the Ooma Butterfleye app, navigate to the Feeds & Events page, and click on the gear icon in the upper right Turn on Local Network Streaming...
  • Page 15: Settings

    Enabling/Disabling Audio To change audio settings, launch the Ooma Butterfleye app and tap the gear icon of the camera whose settings you wish to update. Toggle the “Audio Enabled” switch on or off. Changing the Camera’s Name To change your camera’s name, launch the Ooma Butterfleye app on your mobile device and tap the...
  • Page 16: Personalizing Your Ooma Butterfleye

    Personalizing Your Ooma Butterfleye Profile Settings To customize your profile settings, launch the Ooma Butterfleye app on your mobile device. Tap the Menu icon in the upper left and select Profile. You can use this page to: — Change your username — Update the email address of your Ooma Butterfleye account —...
  • Page 17: Managing Your Ooma Butterfleye Account

    Managing Your Ooma Butterfleye Account Upgrading to a Membership Plan Ooma Butterfleye can be used without a monthly subscription plan, although Ooma offers two membership plans that unlock powerful features and increase the duration of cloud storage. All plans allow users to connect up to six cameras to a single account at no additional cost.
  • Page 18: Cancelling A Paid Plan

    Managing Your Ooma Butterfleye Account Cancelling a Paid Plan You can use the Ooma Butterfleye mobile app to manage payment methods and cancellations. For iPhone: Open your device’s Settings app. Scroll down and tap iTunes Store & App Store. Tap your email address and Apple ID.
  • Page 19: Faqs And Troubleshooting

    Ooma Butterfleye only works with the 2.4GHz frequency band. Does Ooma Butterfleye work outdoors? The Ooma Butterfleye is not weatherproof, but it can work outside if it is sheltered from rain, snow, and other forms of moisture. Does the Ooma Butterfleye camera work without an internet connection? Yes.
  • Page 20: Specifications

    © 2018 Ooma, Inc. All rights reserved. Patent Pending. Ooma, Ooma Butterfleye, the Ooma logo are trademarks or service marks of Ooma, Inc. Ooma’s trademarks may not be used in connection with any other product or service that is not sold or distributed by Ooma or in any manner...

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