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Summary of Contents for ooma Smart Cam
- Page 1 Ooma Smart Cam User Manual...
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Page 2: Table Of Contents
○ Ooma Smart Cam LED Blink Codes ○ Firmware Updates ○ App Updates ○ Finding the Best Location for Your Ooma Smart Cam ○ Using Your Ooma Smart Cam Unplugged and Offline ○ Physical Installation of your Smart Cam 3. Faces (Facial Recognition) ○... - Page 3 ○ MAC Address 7. Personalizing Your Ooma Smart Cam ○ Profile Settings ○ Sharing Login Credentials 8. Managing Your Ooma Smart Cam Account ○ Upgrading to a Premium Plan ○ Cancelling a Premium Plan 9. FAQs and Troubleshooting 10. Specifications...
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Page 4: Welcome To Ooma Smart Cam
The Ooma Smart Cam camera can be plugged in using the power adapter, or it can operate using its built-in rechargeable battery. Since it connects to your Wi-Fi network and does not require a base station, it can be used in any household configuration. -
Page 5: How Ooma Smart Cam Works
Wi-Fi to stream video to your Ooma Smart Cam cloud account. Your iOS or Android device will alert you through the Smart Cam app when a new video clip is uploaded so you will be aware of every unexpected movement that occurs. -
Page 6: Setting Up Ooma Smart Cam
Adding Ooma Smart Cam to an Existing Account You can add up to six Ooma Smart Cam cameras to your Smart Cam account. To add additional cameras, navigate to the “Add a Camera” page inside the Ooma Smart Cam app and follow steps 3 and 4 from the section above. -
Page 7: Firmware Updates
When an update becomes available, a circle with a 1 inside will appear on the gear icon in the Ooma Smart Cam app. Tap the gear icon and scroll to the bottom of the camera details page. Tap “Update Camera Software” to begin the firmware update. - Page 8 Physical Installation of the Smart Cam Wall Mount Installation (Indoor/Outdoor) Please visit the “Contact Support” section on your App or Support Website (https://support.ooma.com/camera/) to access our complete video tutorials. What equipment do you need to install the Smart Cam? • Ooma Smart Cam •...
- Page 9 Find a clean spot where you would like to connect the wall mount. Use a pencil to mark three dots through the screw slots. Drill the three dots and insert the provided anchors into the holes. Put the wall mount against the wall and use a screwdriver to insert the screws.
- Page 10 Rotate the camera until it is aligned in the direction you wish to monitor. Third Party Mount Installation The Smart Cam comes with universal threads on the back of its casing, which allows the camera to be connected to third-party mounts, making it perfect for use as security protection anywhere. Make sure you have the universal thread to your third-party mount otherwise it can damage the camera thread.
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Page 11: Faces (Facial Recognition)
Once a face has been recognized, it can be named, or tagged, inside the Ooma Smart Cam app. Recognition of faces improves as you train the camera over the course of a few weeks. - Page 12 1. Open the Ooma Smart Cam app on your mobile device. 2. Tap the Faces option in the Menu bar to navigate to the Feeds & Events page in the app. 3. Tap any of the faces in the Unfamiliar Faces section to identify them. You have three options: a.
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Page 13: Using Faces
You can choose to receive notifications only when the camera sees unknown faces, when it sees only known faces, or for all faces: 1. Open the Ooma Smart Cam app on your mobile device. 2. Navigate to the Feeds & Events page. -
Page 14: Live Streaming And Viewing Recorded Events
Viewing the Camera’s Feeds & Events Page Video clips that are recorded by your Ooma Smart Cam, also known as events, are stored in the event timeline. You can swipe right or left to view each of the cameras connected to your account. -
Page 15: Livestream Recording
You can pan and zoom to see the details of any live or recorded video. Just pinch and drag on the desired location. 1. Open the Ooma Smart Cam app on your mobile device. 2. Start the livestream or select an event from your timeline, then: a. -
Page 16: Sharing, Managing, And Downloading Recordings
All recordings are posted on the Ooma Smart Cam timeline. The timeline can be used to manage events: re-watching events, downloading events as MP4 files, sharing events, and deleting events. If you receive a notification of a new event but do not see that event on your timeline, please close and reopen the Ooma Smart Cam app. -
Page 17: Features, Rules, And Smart Alerts
5. Features, Rules, and Smart Alerts Power and Internet Outages Ooma Smart Cam has a battery backup that lasts six months under typical usage conditions. When the internet or power goes out, Ooma Smart Cam continues to operate normally. All data is uploaded to the cloud once a Wi-Fi connection is re-established. -
Page 18: Auto Privacy Mode (Geofencing)
GPS location shown on your mobile device. Accept the address shown in the pop-up confirmation window. If you have multiple Ooma Smart Cam cameras synced to your account, you must enable Auto Privacy Mode for each one. Managing Notifications Ooma Smart Cam allows users to determine which notifications they wish to receive and which they would prefer to mute. -
Page 19: Timeline Filtering
Timeline Filtering Timeline filtering allows users to quickly sort through all timeline events to find specific recordings. To filter your timeline: Open the Ooma Smart Cam mobile app. Navigate to the Feeds & Events page. -
Page 20: Local Network Streaming
Wi-Fi router as the Ooma Smart Cam. To turn on Local Network Streaming: 1. Ensure that the Ooma Smart Cam and the mobile device are connected to same Wi-Fi router. 2. Open the Ooma Smart Cam app. - Page 21 Wi-Fi network. To switch the camera’s Wi-Fi settings, launch the Ooma Smart Cam app on your mobile device and tap the gear icon of the camera whose Wi-Fi connection you wish to update. From the Details page, select “Change Settings”...
- Page 22 To view the camera’s firmware version, launch the Ooma Smart Cam app on your mobile device and tap the gear icon of the camera whose firmware you wish to check. The firmware version is listed on the camera’s Details page.
- Page 23 7. Personalizing Your Ooma Smart Cam Profile Settings To customize your profile settings, launch the Ooma Smart Cam app on your mobile device. Tap the Menu icon in the upper left, then select Profile. You can use this page to:...
- Page 24 Smart Cam Upgrading to a Membership Plan Ooma Smart Cam can be used without a monthly subscription plan, although Ooma offers two membership plans that unlock powerful features and increase the duration of cloud storage. All plans allow users to connect up to six cameras to a single account at no additional cost.
- Page 25 For Android: 1. Launch the Google Play Store app 2. Tap Menu, then My Apps, then Subscriptions, then tap on the Ooma Smart Cam 3. Tap “Cancel” and then “Yes” to confirm the cancellation 4. The status of the subscription should change from Subscribed to Cancelled.
- Page 26 USB cable to charge your camera. Once fully charged, which takes up to four hours, the camera will operate for six months at an average recording time of five minutes per day. 3. Does Ooma Smart Cam work with both the 2.4 GHz and the 5 GHz frequency bands on Wi-Fi routers? Ooma Smart Cam only works with the 2.4 GHz frequency band.
- Page 27 For more FAQs and troubleshooting data, please visit https://support.ooma.com/camer 10. Technical Specifications Camera • 1/3″ 3.5 MP full color CMOS sensor • Full HD 1080p, 30 FPS • 130-degree field of view • 1080p full HD video with 8x digital zoom •...
- Page 28 • Operating temperature : -20C to 45C • IP 65 • UL, FCC, and IC and CE certified...