Diamond SupraExpress 56e Manual page 46

11 If a port in the previous step did not get the proper address, reset the address in Device Manager.
12 Once the appropriate number of ports have been added, remove any modems defined in Device
Problem:
Your modem still does not work after completing the above steps.
Solution: The resources may need to be changed manually.
1 In Windows 95, select Start, choose Settings and select Control Panel. Select the System icon
2 Click on Modem.
3 Click on Ports. Double click the specific port, select Resources and uncheck Use automatic
IRQ 5 and IRQ 10 are frequently used by soundcards, IRQ 15 is used by CD-ROMs or network cards,
and IRQ 12 by PS/2 style mice. Several different Basic Configurations may need to be tested before
getting an appropriate configuration.
Problem: Problem:
Software cannot access your modem on COM 5.
Solution:
Refer to the earlier solution under "Your modem does not configure properly or does not work
consistently". Software designed for Windows version prior to Windows 95 may only support COM
ports 1-4.
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• Click Next.
• Check No and click Next.
• Select Ports and click Next.
• The Manufacturer is Standard Port Types and the Model is Communications Port. Click
Next.
• An I/O Range displays. If the I/O range does not match what Debug showed, note the
address and then click Next.
• Click Finish.
• When you are asked to shut down, select No.
• From the Control Panel, select System, select Device Manager and click on Ports. Double
click the specific port, select Resources and uncheck Use automatic settings. Change the
resources being used. The Basic Configuration may need to be changed in order to be able
to change the resources.
Manager, shut down Windows 95 and turn off your computer. Restart the computer. Your
modem configures properly.
and go to the Device Manager.
settings. IRQ settings to try are 10, 11, 12 or 15. The Basic Configuration may need to be
changed in order to change the assigned IRQ.