Reporting Safety Defects For U.s. Owners - Lexus GX 470 2009 Owner's Manual

Reporting safety defects for U.S. owners

If you believe that your vehicle has a defect which could cause a crash
or could cause injury or death, you should immediately inform the
National Highway Traffic Safety Administration (NHTSA) in addition
to notifying the Lexus Division of Toyota Motor Sales, U.S.A., Inc. (Toll-
free: 1-800-25-LEXUS).
If NHTSA receives similar complaints, it may open an investigation,
and if it finds that a safety defect exists in a group of vehicles, it may
order a recall and remedy campaign. However, NHTSA cannot
become involved in individual problems between you, your dealer, or
the Lexus Division of Toyota Motor Sales, U.S.A., Inc.
To contact NHTSA, you may call the Vehicle Safety Hotline toll-
free at 1-888-327-4236 (TTY: 1-800-424-9153); go to
www.safercar.gov
New Jersey Ave, S.E., Washington, DC 20590. You can also
obtain other information about motor vehicle safety from
www.safercar.gov
454
; or write to: Administrator, NHTSA, 1200
.
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