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HTC Desire 12

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Summary of Contents for HTC Desire 12

  • Page 1: User Guide

    User guide HTC Desire 12...
  • Page 2: Table Of Contents

    Inserting the nano SIM and microSD cards Charging the battery Switching the power on or off Setting up HTC Desire 12 for the first time Adding your social networks, email accounts, and more Choosing which nano SIM card to connect to the 4G LTE network...
  • Page 3 Contents Widgets and shortcuts Launch bar Adding Home screen widgets Adding Home screen shortcuts Grouping apps on the widget panel and launch bar Moving a Home screen item Removing a Home screen item Sound preferences Changing your ringtone Changing your notification sound Setting the default volume Taking photos and videos Camera basics...
  • Page 4 Moving apps and data between the phone storage and storage card Moving an app to or from the storage card Copying or moving files between the phone storage and storage card Copying files between HTC Desire 12 and your computer Unmounting the storage card File Manager...
  • Page 5 Turning the data connection on or off Managing your data usage Wi-Fi connection Connecting to VPN Installing a digital certificate Using HTC Desire 12 as a Wi-Fi hotspot Sharing your phone's Internet connection by USB tethering Bluetooth Turning Bluetooth on or off Connecting a Bluetooth headset...
  • Page 6: About This Guide

    About this guide About this guide In this user guide, we use the following symbols to indicate useful and important information: This is a note. A note often gives additional information, such as what happens when you choose to do or not to do a certain action. A note also provides information that may only be applicable to some situations.
  • Page 7 Important note on recoverable data Important note on recoverable data Files and other data that have been deleted, cleared, removed, or erased from your device may still be recoverable by third-party data recovery software. Even a factory reset may not permanently erase all data from your mobile device, including personal information.
  • Page 8: Features You'll Enjoy

    Features you'll enjoy Features you'll enjoy Android 7 Nougat ™ Android 7 Nougat brings new features that make working with apps and settings even more convenient. App shortcuts Starting from Android 7.1, press and hold an app icon to display a menu that lets you quickly access common app functions.
  • Page 9: Truly Personal

    85. Truly personal Designed with you in mind, HTC Desire 12 is loaded with HTC apps that make your phone unique and truly personal. HTC Sense Companion is your companion app that adapts to your lifestyle. With HTC Themes, personalize your phone by creating your own theme that has your selected wallpaper, icons, ringtone, and fonts.
  • Page 10: Unboxing And Setup

    Unboxing and setup Unboxing and setup HTC Desire 12 overview After taking HTC Desire 12 out of the box, familiarize yourself first with the location of the card tray, controls, and sensors. 1. VOLUME control 2. POWER button 3. Speaker 4.
  • Page 11: Inserting The Nano Sim And Microsd Cards

    Unboxing and setup Inserting the nano SIM and microSD cards § Use a standard nano SIM card. A modified card that is thicker than the standard nano SIM card will not fit properly on the tray and may damage the card slot. ™...
  • Page 12 Unboxing and setup 4. Do the following to place your nano SIM and microSD cards into the tray: With the gold contacts facing down, place your nano SIM and microSD cards into the SIM 1, SIM 2, and SD holders of the tray. Make sure to align the cutoff corners of the nano SIM cards to the notches on the holders.
  • Page 13: Charging The Battery

    Before you turn on and start using HTC Desire 12, it is recommended that you charge the battery. § If the battery has been discharged for several days, you may need to charge HTC Desire 12 for several minutes before powering it on.
  • Page 14: Setting Up Htc Desire 12 For The First Time

    3. Tap Power off on the options menu. Setting up HTC Desire 12 for the first time When you switch on HTC Desire 12 for the first time—or after you've done a factory reset—you’ll be asked to set it up.
  • Page 15: Adding Your Social Networks, Email Accounts, And More

    You can sync contacts, calendars, and other information from your social networks, email accounts, and online services on HTC Desire 12. Depending on the account type, signing in to your online accounts lets you sync updates between HTC Desire 12 and the Web.
  • Page 16: Choosing Which Nano Sim Card To Connect To The 4G Lte Network

    Unboxing and setup Choosing which nano SIM card to connect to the 4G LTE network When you have two nano SIM cards inserted on your phone, only one card can connect to the faster 4G LTE network. The other card will connect to the 3G/2G network. You can set which card you want to connect to the 4G LTE network.
  • Page 17: Your First Week With Your New Phone

    Your first week with your new phone HTC Sense Home After you've turned on and set up HTC Desire 12 for the first time, you'll see the Home screen. § Swipe right and you'll find HTC BlinkFeed ™ . You can customize HTC BlinkFeed to show posts from your social networks, headlines from your favorite news media, and more.
  • Page 18: Touch Gestures

    Your first week with your new phone Touch gestures Use touch gestures to get around the Home screen, open apps, scroll through lists, and more. Tap the screen with your finger when you want to select onscreen items such as application and settings icons, or press onscreen buttons. Press and hold To open the available options for an item (for example, a contact or link in a webpage), just press and hold the item.
  • Page 19 Your first week with your new phone Drag Press and hold your finger with some pressure before you start to drag. While dragging, don't release your finger until you have reached the target position. Flick Flicking the screen is similar to swiping, except that you need to swipe your finger in light, quicker strokes, such as when moving right and left on the Home screen, or flicking through a contacts or message list.
  • Page 20 Your first week with your new phone Slide with two fingers In some apps, slide two fingers apart to zoom in when viewing a picture or text. Slide two fingers together to zoom out of the picture or text. Two-finger swipe Swipe down from the status bar using two fingers to access Quick Settings.
  • Page 21: Getting To Know Your Settings

    § Tap Accounts to add and sign in to your different accounts, such as email, social networks, and more. § Tap Security to help secure HTC Desire 12, for example with a screen lock. § Tap an item under Suggestions to check out new or recommended settings to customize.
  • Page 22: Capturing Your Phone's Screen

    Quick Settings panel to see more Quick Settings tiles. Capturing your phone's screen Want to show off your high game score or write a blog post about HTC Desire 12 features? It's easy to take a picture of the screen to share.
  • Page 23: Travel Mode

    Restarting HTC Desire 12 (Soft reset) If HTC Desire 12 is running slower than normal, is unresponsive, or has an app that is not performing properly, try rebooting and see if that helps solve the problem.
  • Page 24: Notifications Panel

    Your first week with your new phone § Solid green light when HTC Desire 12 is connected to the power adapter or a computer and the battery is fully charged. § Flashing green light when you have a pending notification.
  • Page 25: Selecting, Copying, And Pasting Text

    Your first week with your new phone Managing app notifications You can choose which types of app notifications to mute, block, or override your Do Not disturb settings. 1. From the Home screen, swipe up and then find and tap Settings. 2.
  • Page 26: How Can I Type Faster

    § Turn on Contextual prediction. Go to Settings, and then tap Languages & input. Tap Virtual keyboard TouchPal - HTC Sense Version Smart input, and then make sure that Contextual prediction is selected. This option enables next word prediction and will also allow the keyboard to learn from the usual word patterns you type for better word suggestions.
  • Page 27 Your first week with your new phone § Switch to landscape mode. With two fingers, swipe down from the status bar and check if Auto rotate is turned on. Open the app you need, and then tap a text field to show the keyboard.
  • Page 28: Updates

    Wi-Fi network. Once connected, tap Check now to check for updates. Installing a software update When HTC Desire 12 is connected to the Internet and there's a new software update available, the update notification icon appears in the status bar.
  • Page 29: Installing An Application Update

    4. When download is complete, select Install now, and then tap OK. After updating, HTC Desire 12 will restart. Installing an application update When Internet connection is on and there's an available update for your HTC or mobile operator apps, the update notification icon appears in the status bar.
  • Page 30: Home Screen Layout And Fonts

    § You won't be able to add a new widget panel if you've already reached the maximum limit. § HTC BlinkFeed always appears as the first panel (if it's not removed). A widget panel cannot be added before HTC BlinkFeed.
  • Page 31: Home Wallpaper

    Home screen layout and fonts 4. Tap Set as home. 5. Press Pressing from an app will first return you to the last panel you were in. Just press again to go to your main Home screen. Home wallpaper Choose from the available wallpapers, or use any photo you've taken with the camera. 1.
  • Page 32: Widgets And Shortcuts

    Widgets and shortcuts Widgets and shortcuts Launch bar The launch bar gives you one-touch access to commonly used apps and other shortcuts. You can replace the apps on the launch bar with the ones you often use. § You can only customize the launch bar while in Classic layout. §...
  • Page 33: Adding Home Screen Shortcuts

    Widgets and shortcuts Changing the widget settings You can modify basic settings of some widgets. 1. Press and hold a widget on your Home screen, and then drag it to 2. Customize the widget settings. Resizing a widget Some widgets can be resized after you've added them to your Home screen. 1.
  • Page 34: Moving A Home Screen Item

    Widgets and shortcuts Removing items from a folder 1. On the launch bar or widget panel, tap a folder to open it. 2. Press and hold an app or shortcut in the folder, and then drag it out to Moving a Home screen item You can easily move a widget, icon, or sticker from one widget panel to another.
  • Page 35: Sound Preferences

    Sound preferences Sound preferences Changing your ringtone Make sure the volume is on. 1. From the Home screen, swipe up and then tap Settings Sound. 2. Tap Phone ringtone. 3. Select a ringtone from the list. 4. When you're done selecting your ringtone, tap OK. Changing your notification sound Make sure the volume is on.
  • Page 36: Taking Photos And Videos

    Taking photos and videos Taking photos and videos Camera basics Take photos, videos, and selfies using the camera. On the Home screen, tap the camera icon to open the Camera app. Zooming Before taking a photo or video, slide two fingers apart on the Viewfinder screen to zoom in or together to zoom out.
  • Page 37: Taking A Photo

    Taking photos and videos Choosing a scene mode You can switch to Night, Sports, or any of the other scene modes to match your camera's settings to specific scenes or conditions when taking photos. Make sure you're in normal capture mode. See Choosing a capture mode on page 36 for details.
  • Page 38: Taking A Panoramic Photo

    5. Start panning in the direction of one of the directional arrows and then match the white arrow with the blue arrow on the Viewfinder screen. 6. Continue panning and hold HTC Desire 12 as steadily as you can while capturing frames. You can tap to stop and save your captured frames or to cancel without saving.
  • Page 39: Recording Video

    Taking photos and videos Taking selfies Use the front camera to take selfies. Make sure you're in normal capture mode. See Choosing a capture mode on page 36 for details. 1. On the Home screen, tap the camera icon to open the Camera app. 2.
  • Page 40: Applying A Filter

    Taking photos and videos 6. Tap to pause the recording, and then tap to resume. 7. To stop recording, tap Applying a filter Use the available filters to make your photos and videos look like they’ve been taken through special lenses.
  • Page 41: Google Photos

    Google Photos Google Photos What you can do on Google Photos ™ Here are some of the things you can do when using Google Photos on your phone. § View, edit, and share the photos and videos you've taken on your phone. You can also access the media files previously backed up to your Google Account.
  • Page 42: Trimming A Video

    Google Photos 4. While you're editing, press and hold the photo to compare your changes to the original. 5. After making your adjustments, tap Save. Trimming a video 1. From the Home screen, swipe up and then find and tap Photos. 2.
  • Page 43: Phone Calls

    Phone calls Phone calls Making a call You can either dial a number directly, or make quick calls from your favorites or call history. 1. On the Home screen, tap the phone icon to open the Phone app. 2. Enter the phone number or first few letters of the contact’s name to see the top matching contact.
  • Page 44: Emergency Call

    If you have multiple missed calls, tap the missed calls notification to open the Call History tab. Emergency call In some regions, you can make emergency calls from HTC Desire 12 even if the nano SIM card has been blocked or if you don't have one installed.
  • Page 45: Setting Up A Conference Call

    Phone calls Turning the speakerphone on or off during a call To decrease potential damage to your hearing, do not hold HTC Desire 12 to your ear when the speakerphone is on. § On the call screen, tap . The speakerphone icon appears in the status bar.
  • Page 46: Call History

    Phone calls Call History Use Call History to check missed calls, your dialed numbers, and received calls. 1. On the Home screen, tap the phone icon to open the Phone app. 2. Swipe to view the Call History tab. 3. Do one of the following: §...
  • Page 47: Sms And Mms

    SMS and MMS SMS and MMS Sending a text or multimedia message via Android Messaging 1. From the Home screen, swipe up and then find and tap Messaging. 2. Tap 3. Enter a contact name or mobile number in the Type name or number field. You can also select a contact or a group.
  • Page 48: Contacts

    Contacts Your contacts list The Contacts app lists all contacts you've stored on HTC Desire 12 and from online accounts you're logged in to. Use the Contacts app to easily manage communications with people that matter to you. 1. From the Home screen, swipe up and then find and tap Contacts.
  • Page 49: Adding A New Contact

    Contacts 4. Tap or the current photo to change your contact photo. 5. Tap To edit your profile, tap ME on the main screen of the Contacts app, and then tap Adding a new contact 1. From the Home screen, swipe up and then find and tap Contacts. 2.
  • Page 50: Importing Contacts From Your Nano Sim Card

    Contacts Importing contacts from your nano SIM card 1. From the Home screen, swipe up and then find and tap Contacts. 2. On the All contacts tab, tap Import/export. 3. Choose which card to import from. 4. If prompted, select which account you'd like to import your contacts to. 5.
  • Page 51: Tips For Extending Battery Life

    Battery Tips for extending battery life How long the battery can last before it needs recharging depends on how you use HTC Desire 12. Try out some of these tips to help increase battery life. Use the power management features §...
  • Page 52: Manage Your Apps

    When the battery is starting to run low, temporarily disable syncing some data. § If you have many email accounts, consider prolonging the sync time of some accounts. If you are using the HTC Mail app, select an account, tap Settings Sync, Send &...
  • Page 53: Using Battery Saver Mode

    Checking battery history Check how long you've been using HTC Desire 12 since the last charge. You can also see a chart that shows how long the screen has been on, and how long you've been using connections like the mobile network or Wi-Fi.
  • Page 54 Battery Turning battery optimization off in apps If there are apps that you don't want battery optimization enabled, you can turn the feature off in those apps. 1. From the Home screen, swipe up and then find and tap Settings. 2.
  • Page 55: Storage

    Storage Storage Freeing up storage space As you use HTC Desire 12, you'll accumulate data and fill its storage capacity over time. Here are some tips on how to free up phone storage space. Manage photos and videos § After taking continuous camera shots, keep only the best shot. Discard the rest, if you don't need them.
  • Page 56: Should I Use The Storage Card As Removable Or Internal Storage

    Removable storage Use a new storage card as removable storage to be able to insert and use the card on HTC Desire 12 and other Android phones.
  • Page 57: Setting Up Your Storage Card As Internal Storage

    Storage Setting up your storage card as internal storage When you insert a storage card that has not been used on HTC Desire 12 before, the card will be mounted as removable storage by default. If the storage card is new or doesn't have content you want to keep, you can format the storage card to use it as internal storage for HTC Desire 12.
  • Page 58: Moving An App To Or From The Storage Card

    You can also copy or move files to or from an external USB storage device when you have it connected to HTC Desire 12. 1. From the Home screen, swipe up and then tap Settings Storage.
  • Page 59: Copying Files Between Htc Desire 12 And Your Computer

    You can copy your music, photos, and other files to HTC Desire 12. § Save and close your files before copying them from your computer to HTC Desire 12, or vice versa. § If you're using your storage card as internal storage, your computer will only show storage card content.
  • Page 60: Unmounting The Storage Card

    Storage Unmounting the storage card When you need to remove the storage card while HTC Desire 12 is on, unmount the storage card first to prevent corrupting or damaging the files in the storage card. If your storage card is used as internal storage and there are apps that were moved to the card, you will not be able to open these apps after unmounting the card.
  • Page 61: Backup And Reset

    § Data that's synced to your Google Account such as Google contacts and calendar events. § Data in HTC apps, such as contacts in the Contacts app that you saved on the phone, Clock and Weather city list, and email accounts in the Mail app.
  • Page 62: Resetting Network Settings

    Resetting HTC Desire 12 (Hard reset) If HTC Desire 12 has a persistent problem that cannot be solved, you can perform a factory reset (also called a hard reset or master reset). A factory reset reverts the phone back to its initial state—...
  • Page 63: Installing And Removing Apps

    Getting apps from Google Play Store Google Play Store is the place to go to find new apps for HTC Desire 12. Choose from a wide variety of free and paid apps ranging from productivity apps, entertainment, to games.
  • Page 64: Downloading Apps From The Web

    Downloading apps from the web You can download apps directly from websites. Apps downloaded from websites can be from unknown sources. To help protect HTC Desire 12 and your personal data, we strongly recommend that you only download from websites you trust.
  • Page 65: Working With Apps

    HTC BlinkFeed or Home screen. Arranging apps You can arrange and rearrange the apps on the Apps screen. 1. From HTC BlinkFeed or any widget panel, tap 2. Tap , and then choose how to arrange apps, such as alphabetically.
  • Page 66: App Shortcuts

    Working with apps 3. Press and hold an app or folder, and then do one of the following: § Drag the app or folder to another position on the same page. Wait until you see the occupying icon move away before releasing your finger. §...
  • Page 67: Multi-Tasking

    Working with apps Multi-tasking Working with two apps at the same time Some apps may not support this feature. 1. Open the first app you want to use, and then press and hold . A screen divider will appear onscreen. 2.
  • Page 68: Controlling App Permissions

    Working with apps Controlling app permissions When you open apps the first time, you'll be prompted to grant them permissions to access certain data or features, such as contacts or the microphone. This gives you more control over which apps have authorized access.
  • Page 69: Disabling An App

    Working with apps Disabling an app Apps, even if not used often, may be running in the background and downloading data. If an app cannot be uninstalled, you can disable it. 1. From the Home screen, swipe up and then find and tap Settings. 2.
  • Page 70: Htc Apps

    HTC Sense Companion HTC Sense Companion is a personal companion that’s always learning from you, and the things you do every day. Learn more about what HTC Sense Companion can do for you by going to http:// www.htc.com/support/apps/sense-companion/. § HTC Sense Companion retrieves information from third party websites and databases. HTC is not responsible for the accuracy of such third party content.
  • Page 71: Mail

    Weather Use the Weather app and widget to check the current weather and weather forecasts for the next few days. Learn more about Weather by going to http://www.htc.com/support/apps/weather/. Clock Get more from the Clock app than just the regular date and time. Use your phone to also check the times around the world, set an alarm, and even use it as a stopwatch.
  • Page 72: Sound Recorder

    2. Hold the microphone near the sound source. 3. Tap to start recording a voice clip. Sound Recorder can run in the background while you do other things on HTC Desire 12, except when you open other apps that also use audio functions. 4. Tap to pause the recording.
  • Page 73: Internet Connections

    § Refreshing apps to update info and feeds § Uploading and backing up your files to your online storage account § Using HTC Desire 12 as a Wi-Fi hotspot § Sharing your mobile data connection by USB tethering To help you save on data usage, connect to a Wi-Fi network whenever possible and set your online...
  • Page 74 Monitor your data usage to help prevent going over your monthly data allowance. Data usage measured by HTC Desire 12 may differ from, and be less than, your actual data usage. 1. From the Home screen, swipe up and then find and tap Settings.
  • Page 75: Wi-Fi Connection

    Internet connections 6. Turn Set data limit on to automatically disable your data connection when you reach the set limit. 7. Tap Data limit and enter the set data usage at which your data connection will automatically be disabled. Tap to change the unit.
  • Page 76: Connecting To Vpn

    § Download and install a required VPN app, if you're connecting to a secured enterprise network. Contact your network administrator for details. Also, HTC Desire 12 must first establish a Wi-Fi or data connection before you can start a VPN connection.
  • Page 77: Installing A Digital Certificate

    § Some apps such as your browser or email client let you install certificates directly in the app. See the app's help for details. 1. Save the certificate file in the root folder on HTC Desire 12 or your storage card. 2. From the Home screen, swipe up and then tap Settings Security.
  • Page 78: Sharing Your Phone's Internet Connection By Usb Tethering

    6. Tap Save. 7. Tap the Portable Wi-Fi Hotspot On/Off switch to turn it on. HTC Desire 12 is ready to be used as a Wi-Fi hotspot when you see on the status bar. To help minimize security risks, use the default security settings and set a strong and unique password.
  • Page 79: Bluetooth

    You can listen to music over a Bluetooth A2DP stereo headset, or have hands-free conversations using a compatible Bluetooth headset. Before you connect your headset, make it discoverable so HTC Desire 12 can find it. Refer to your headset manual for details.
  • Page 80: Unpairing From A Bluetooth Device

    2. On the sending device, send one or more files to HTC Desire 12. 3. If asked, accept the pairing request on HTC Desire 12 and on the sending device. You may also be prompted to enter the same passcode or confirm the auto-generated passcode on both devices.
  • Page 81 Bluetooth 6. When a file is transferred, a notification is displayed. Slide the Notifications panel down, and then tap the relevant notification. 7. Tap the received file to view it.
  • Page 82: Common Settings

    Common settings Common settings Do not disturb mode Use Do not disturb mode to reject calls, and silence audible alerts and notifications, but still keep a data connection available. 1. With two fingers, swipe down from the top of the screen to open Quick Settings. 2.
  • Page 83 Common settings Allowing notifications and contacts to bypass Do not disturb mode Add important contacts to an exceptions list so you can still receive their calls and messages even when Do not disturb mode is on. 1. From the Home screen, swipe up and then tap Settings Sound. 2.
  • Page 84: Location Settings

    This mode uses Google location services. § Device only uses GPS. Turning off a location source (for example GPS) means no applications on HTC Desire 12 will collect your location data through that location source. However, third party applications may collect —...
  • Page 85: Automatic Screen Rotation

    Common settings Automatic screen rotation Automatic rotation is not supported in all applications. 1. With two fingers, swipe down from the status bar to open the Quick Settings panel. 2. Tap the Auto-rotate / Portrait tile to toggle between the two modes. Setting when to turn off the screen After a period of inactivity, the screen turns off to conserve battery power.
  • Page 86: Touch Sounds And Vibration

    Some people like the sound or vibration feedback they get when touching the screen, and some don't. You can turn on or off various types of touch sounds and vibration on HTC Desire 12. § Touch tones when tapping the phone dial pad §...
  • Page 87: Changing The Display Font

    Common settings Changing the display font Download fonts online so you can change the display font style. 1. From the Home screen, swipe up and then tap Settings Display. 2. Tap Font style . 3. Switch to the Online tab, choose a font that you like, and then tap Download. 4.
  • Page 88: Security Settings

    Choose to set a screen lock pattern, numeric PIN, or other means of locking your phone. You'll be asked to unlock the screen every time HTC Desire 12 is turned on or when it’s idle for a certain period of time.
  • Page 89: Setting Up Smart Lock

    To help make Smart Lock more reliable and more secure when using facial recognition, you can train HTC Desire 12 to recognize your face in different situations, such as when you're wearing glasses or sporting a beard.
  • Page 90: Turning The Lock Screen Off

    Security settings Turning the lock screen off Rather not have to unlock your phone every time you wake it up? You can turn the lock screen off in Settings. It is recommended that you have a screen lock to help secure your phone from unwanted access. 1.
  • Page 91: Accessibility Settings

    Navigating HTC Desire 12 with TalkBack Use TalkBack if you need to navigate HTC Desire 12 by spoken feedback. When you touch the screen, HTC Desire 12 vibrates and gives you an audible response so you know what you are touching.
  • Page 92 Accessibility settings Using TalkBack gestures When TalkBack is turned on and the Explore by touch setting is selected, the regular touch gestures are replaced by the TalkBack gestures. Do one of the following: Open an item 1. Drag your finger on the screen to find and select the item. 2.
  • Page 93: Trademarks And Copyrights

    The information is provided “as is” without warranty of any kind and is subject to change without notice. HTC also reserves the right to revise the content of this document at any time without prior notice.
  • Page 94: Index

    Index Index Contacts - adding Accounts - copying - syncing - editing Airplane mode - importing Messages - sending contact information Apps - transferring - accessing apps Copy - app shortcuts - files - arranging Copying 33, 65 - grouping into a folder - text - hiding or unhiding - icons on Home screen...
  • Page 95 - syncing manually - widget panel - what can you sync with - widgets Hotspot See Wireless router Pair a Bluetooth headset HTC Sense version Phone calls - emergency call - missed calls Idle screen - receiving calls See Lock screen...
  • Page 96 Index PUK (PIN Unblock Key) Upgrade See Software update Quick settings USB Tethering Recording your voice Videos 23, 62 Reset - recording Router Voice input See Wireless router Voice Recorder - adding a connection - connecting Screen - adjusting brightness - capture - changing the time before the screen turns Wallpaper...

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