Adva FSP 3000R7 Maintenance And Troubleshooting Manual
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Adva FSP 3000R7 Maintenance And Troubleshooting Manual

Fiber service platform
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Table of Contents

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Fiber Service Platform 3000R7
Maintenance and
Product Release 16.2
Document Issue A (4/5/2017)
Document Number 80000042876

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Summary of Contents for Adva FSP 3000R7

  • Page 1 Fiber Service Platform 3000R7 Maintenance and Troubleshooting Manual Product Release 16.2 Document Issue A (4/5/2017) Document Number 80000042876...
  • Page 2 Reliance on this content is at the relying party's sole risk and will not create any liability or obligation for ADVA Optical Networking. Any references in this document to publications and/or Internet sites that are not from ADVA Optical Networking are provided for convenience only and do not in any manner serve as an endorsement of those publications and/or Internet sites.

  • Page 3: Table Of Contents

    Cleaning Recommendation for Optical Ports of Pluggable Transceivers Handling Equipment Handling a Shelf Handling Modules Handling Pluggable Transceivers Handling Fiber-Optic Cables Optical Fiber Requirements Finding Your Problem - Follow the Light FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...

  • Page 4: Table Of Contents

    4TCC-PCN-2G1U+2G5 4TCC-PCTN-2G7+10G 4TCC-PCTN-10G+40G-L#DC 10TCC-PCN-2G7US+10G 10TCC-PCTN-4GU(S)+10G 10TCC-PCTN-10G+100GB and 10TCC-PCTN-10G+100GC 10TCC-PCN-3GSDI+10G 10TCC-PCN-40GU+100G 16TCC-PCN-4GUS+10G Troubleshooting Core Type WDM Channel Modules 2TWCC-PCN-2G7U 2WCC-PCN-10G 4WCC-PCN-10G WCC-PC1N-2G7U WCC-PCTN-10G WCC-PCTN-100G(A,B) WCC-PCN-100G WCC-TN-40G-L#DC 10WXC-PCN-10G FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...

  • Page 5: Table Of Contents

    Troubleshooting Ethernet Connection Issues Troubleshooting NCU Configuration Issues NCU LED Status NCU-II-P NCU-S SCU-II SCU-S OSCM UTM and UTM-S PSCU CEM/9HU Troubleshooting Switch Modules OPPM RSM-OLM#1630 RSM-SF FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...

  • Page 6: Table Of Contents

    Converting an Existing Service to Control Plane Management About WDM Cross-Connections Converting a Service from Control to Management Plane Ownership Repairing Tunnels after Replacing a Network Element FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...

  • Page 7: Table Of Contents

    Exporting Network Element Logs Configuring Equipment Capabilities Increasing Capability Viewing Capability Level Updating Software, Firmware, and Database About Software and Database Files The Software Package Handling of Files FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...

  • Page 8: Table Of Contents

    Recorded Measurements Real Time Measurements Physical Layer Counter Performance Monitoring at the Data Layer SDH/SONET Performance OTN Performance Physical Coding Sublayer (PCS) Performance Sub-aggregate Layer Performance FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...

  • Page 9: Table Of Contents

    Replacing the SH1HU-R/PF Shelf Air Filter Pad Replacing an SH1HU Shelf Replacing an SH7HU(-R), SHX9HU, or SH9HU Shelf Final Steps When Replacing a Master Shelf Final Steps When Replacing a Main Shelf FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...

  • Page 10: Table Of Contents

    Collecting Support Data using NED Collecting Support Data using Shell Alarm and Event List Alarm and Event Nomenclature Standing Conditions Transient Conditions 1076 Database Change Events 1131 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...

  • Page 11: Related Documents Overview

    (XG-1S-CC, GE-8S-CC, GE-8E-CC) fan module power supply units (PSU/AC-200 and PSU/DC-200) power cables supported pluggable interfaces, and presents detailed technical specifications. Installing • Critical Warnings FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 12 This document provides reference information about all TL1-based provisioning and performance monitoring options for the FSP 3000R7 modules, as well as the conditions for them. • SH1PCS CLI Handbook FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...

  • Page 13: Troubleshooting

    This document describes how to troubleshoot the FSP 3000R7 Ethernet NT (SH1PCS) system and perform Etherjack test procedures such as loopback, Etherjack service assurance, connectivity fault management, and service activation. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 14 This page intentionally left blank. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...

  • Page 15: Preface

    This chapter consists of these sections:  Purpose and Scope Audience Documentation Revision History Document Conventions Obtaining Documentation Documentation Feedback Obtaining Technical Assistance Contact ADVA Optical Networking FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...

  • Page 16: Purpose And Scope

    Issue B February Updated according to the content of this 2009 release. Issue C May 2009 Added and corrected the section in Chapter FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 17 Updated according to the content of this release. Issue B April 2012 Content improvements in Chapter 12 and 14 as well as updates in the Alarm and Event List, Appendix A. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 18 New transient conditions: DBACT, EQLZ-RAMAN. • Deleted standing conditions: INHIBITED, T-SE-PCS-HT_15MIN. • Deleted transient condition: T-SE- PCS-HT_1DAY. • Modified conditions: EQLZ_ CONDITION, EQLZ-ADJUST, FANANR, FANFLT, SPEQ-LOCKED, TIFALM. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 19 Updated according to the content of this release, including the following changes to Appendix A: • Modified HIBER, LKDO-OCI-ODU, LOCAL_FAULT, FWPM-NSA, FWPM-SA, OCI-ODU, and SD- ATRCV conditions. • Added the RESTNNUM-CHANGED condition. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 20 BOOT__REJECT, CPY-FILE-PRTL__ 00, and CPY-FILE-PRTL__50 transient conditions. • Modified the BOOT__COMP, BOOT__ START, BOOT__FAIL, EQLZ-DENY, EQLZ-FAIL, EQLZ-NULL, EQLZ- PASS, EQLZ-RAMAN, EQLZ-WAIT, PWRCONS-EQUD, PWRCONS- PROV, SPEQ-PPCLIMIT, SYSRES_ _RELOAD conditions. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 21 RMVD, PEER-AID2-RMVD, PEER- AID3-RMVD, PEER-AID4-RMVD, PEER-LINK1, PEER-LINK2, PEER- LINK3, PEER-LINK4, SF- COM conditions. Issue B May 2015 Added Craft-based steps to provision SCU ring interconnections after replacing SH7HU/SH9HU shelves. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 22 Appendix A:  Added AMPOUT-FAIL, BPCOMMLOSS, LOA, LOCAL_FAULT-RX, LOCAL_ FAULT-TX, LOS-P, MEA-ALW, MEA- RED, MODEMSYNC, PWRNOAVAIL, SSF-OTU, SSF-RX, T-PWRUSED-FHT, T-PWROUT-FHT, VOLTIN-LOW, VOLTOUT-FAIL conditions. Modified HWFLT condition. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...

  • Page 23: Document Conventions

    Footnote text (in smaller typeface) is placed at the bottom of a table and starts with a superscript number. -> Refers you to additional information. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...

  • Page 24: Safety Symbol And Message Conventions

    Disregard of the instruction can threaten the environment. This symbol accompanies any statement, supplemental information, or helpful recommendation that should be observed. Note FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...

  • Page 25: Obtaining Documentation

    ADVA Optical Networking products through your ADVA Optical Networking distribution channel. Our service options include: • 24 x7 telephone support • Web-based support tools FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...

  • Page 26: Customer Portal

    ADVA Optical Networking Europe, Middle East and Africa Martinsried/Munich, Germany +49 (0)89 89 06 65 0 ADVA Optical Networking America Norcross, GA, USA +1 687 728 8600 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 27 Contact ADVA Optical Networking ADVA Optical Networking Asia Shenzhen, China +86 755 8621 7400 www.advaoptical.com FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 28 Contact ADVA Optical Networking This page intentionally left blank. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...

  • Page 29: Preparation For Troubleshooting

    Furthermore, it addresses the requirements optical fiber connectors must fulfill to be used in the optical fiber system. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...

  • Page 30: Requirements

    A Bit Error Rate Tester or Protocol Tester drive a healthy load of data across the link before considering your issue resolved. • Optical Spectrum Analyzer FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 31 The following screwdrivers are required for any troubleshooting procedure: one Pozi screwdriver No.1 one Pozi screwdriver No.2 one Torx screwdriver size 20 one Phillips screwdriver No.2 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...

  • Page 32: Cleaning And Inspecting Fibers And Ports

    This burning may damage the optical surface enough that it cannot be cleaned. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...

  • Page 33: General Reminders And Warnings

    Never use unfiltered handheld magnifiers or focusing optics to CAUTION inspect fiber connectors. • Never connect a fiber to a fiber scope while the system lasers are FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...

  • Page 34: Best Practices

    (IPA) is the only solvent that should be used for cleaning optical Note contact surfaces. Use canned, oil-free compressed air for removing dust from connectors. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 35 CAUTION laser radiation is being emitted from the receptacle or the fiber. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 36 After cleaning and inspecting a port, close the cap immediately on any port that you are not cabling, to prevent contamination of the connector. Step 11 If the connector is still dirty, repeat the dry cleaning technique. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...

  • Page 37: Cleaning And Inspecting Connector Receptacles

    Do not clean the inside of the receptacles unless you suspect light power is reduced due to contamination. Note Only authorized personnel are allowed to perform this procedure. CAUTION FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...

  • Page 38: Cleaning And Inspecting Fiber Jumpers

    Do not stare into beams or view directly with optical instruments. CAUTION Step 2 Remove the fiber caps from one or more jumpers and store them in a small, resealable container. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 39 Release the thumb lever to close the cleaning window (if you are using cartridge-type cleaners). Step 8 Inspect the connector again with the fiber scope. Refer to “Cleaning Fiber- Optic Connector Plugs” on p. 34. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...

  • Page 40: Dry Cleaning Technique Using Lint-Free Wipes

    Note Step 5 If the connector is dirty, lightly wipe the ferrule tip in the central portion of the wipe, using a “figure 8” motion. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...

  • Page 41: Wet Cleaning Technique Using Lint-Free Wipes

    The alcohol may come out during mating and could contaminate your connection. Read the Safety Guide before beginning this process, and observe all caution statements in this section. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...

  • Page 42: Wet Cleaning Using Lint-Free Swabs

    The alcohol may come out during mating and could contaminate your connection. Do not use wet cleaning on E-2000 or F-3000 connectors because the connector can trap the alcohol and re-contaminate the connector. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...

  • Page 43: Dry Cleaning Using Lint-Free Swabs

    Step 3 Inspect the fiber connector in the adapter or bulkhead with a fiber scope probe. Refer to the “Cleaning Fiber-Optic Connector Plugs” on p. 34 section. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...

  • Page 44: Vendor-Specific Cleaning Techniques

    MTP alignment pins. Swabs as shown can be purchased from clean-room and optical communications equipment suppliers. Note Figure 6: Using the Clean-room Swab FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...

  • Page 45: Cleaning Recommendation For Optical Ports Of Pluggable Transceivers

    This blowing gas may attract dust as well. Do not use one-click cleaner. Depending on the type it will not reach the lens. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 46 Always make sure that the fiber-optic connector that will be plugged into the transceiver port is also clean — to prevent cross contamination. Properly dispose of any used cleaning material after use. Note FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...

  • Page 47: Handling Equipment

    7HU Shelf when removing from the shipping container and mounting into a rack. Do not install a shelf in dusty environments or near equipment with strong electromagnetic characteristics. In the latter case external interferences could affect operation. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...

  • Page 48: Handling Modules

    Hold a module at its edges or faceplate only. Avoid touching the electronic components or any exposed printed circuitry. • When pulling and inserting modules, use the knurled screws on the faceplate. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...

  • Page 49: Handling Pluggable Transceivers

    In the following, the term pluggable transceiver refers to all types of SFP transceivers and XFP transceivers used. When handling a transceiver, observe the following guidelines: FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...

  • Page 50: Handling Fiber-Optic Cables

    Avoid excess cable length in breakout area. Use spiral wrap. • Do not bunch the cables in a tight clump with a cable clamp or tie strap. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...

  • Page 51: Optical Fiber Requirements

    (the smaller the return loss, the smaller the reflection). The best physical contact connectors have return losses better than -40 dB, although -20 dB to -30 dB is more common. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 52 9 µm core single- mode fibers. As a general rule, whenever there is a significant, unexplained loss of light, check the connectors. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...

  • Page 53: Finding Your Problem - Follow The Light

    Step 2. Otherwise, correct the application. Step 2 If the optical power received at the FSP 3000R7 module's C/R is within the limits indicated in the Module and System Specification , proceed to Step Please note, however, that you need to take measurements at the FSP 3000R7 module's C/R interface, not at an intermediate patch panel.
  • Page 54 Module), proceed to Step If the CSM is connected to an OPPM, use the measurements you have already taken to check the loss over the OPPM. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 55 If the loss across the CLSM is too high, despite all attempts to clean its interfaces, return it to ADVA Optical Networking for repair. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 56 If an OSFM is not present, proceed to Step a) If you have not already done so, measure the loss through the OSFM on the incoming patch which is experiencing problems. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 57 Excluding it may be mean ignoring the root cause of the issue you are experiencing. a) If the received optical power is within the channel module's specification, proceed to Step FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 58 ADVA Optical Networking Technical Services Representative for assistance. c) If the loss induced by the patch field between the FSP 3000R7 channel module and the application is significantly greater than 2 dB, follow the light either from the application back to the FSP 3000R7, or from the FSP 3000R7 to the application.

  • Page 59: Shelves And Power Supply Units

    “Troubleshooting Shelves” on p. 60, which addresses LED indicators and troubleshooting guidelines for shelves. “Troubleshooting Power Supply Units” on p. 88, which addresses LED indicators and troubleshooting guidelines for PSUs. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...

  • Page 60: Troubleshooting Shelves

    Figure 8 Figure 9 on p. 61. These shelves have the same LED indicators. Figure 8: SH1HU-F/2DC Front Panel LED Indicators FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 61 “SH1HU-F/2DC, SH1HU-HP/2DC, and SH1HU-HP/E-TEMP/2DC Slot Status LEDs” on p. 63 “SH1HU-F/2DC, SH1HU-HP/2DC, and SH1HU-HP/E-TEMP/2DC Power Status LEDs” on p. 65 “SH1HU-F/2DC, SH1HU-HP/2DC, and SH1HU-HP/E-TEMP/2DC Network Element Status LEDs” on p. 66 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...

  • Page 62: Sh1Hu-F/2Dc, Sh1Hu-Hp/2Dc, And Sh1Hu-Hp/E-Temp/2Dc Fan Status Led

    15%, or the voltage applied to the fan is out of specification. Green All fans are operating No action is required. properly. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...

  • Page 63: Sh1Hu-F/2Dc, Sh1Hu-Hp/2Dc, And Sh1Hu-Hp/E-Temp/2Dc Slot Status Leds

    If your module has an LED status that is not represented in Table 2 on p. 64, please contact your ADVA Optical Networking Technical Services Representative. Note FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 64 "disabled", change the admin state to “In Service”. Yellow Module minor alarms Check the fault management table. Green Module operates properly No action is required. Module admin state is "automatic in service". FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...

  • Page 65: Sh1Hu-F/2Dc, Sh1Hu-Hp/2Dc, And Sh1Hu-Hp/E-Temp/2Dc Power Status Leds

    A hardware error has occurred. Return the reached. SH1HU shelf to ADVA Optical Networking. This unit is not receiving DC power, but the redundant power feed provides power to the shelf. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...

  • Page 66: Sh1Hu-F/2Dc, Sh1Hu-Hp/2Dc, And Sh1Hu-Hp/E-Temp/2Dc Network Element Status Leds

    If your module has an LED status that is not represented in Table 4 on p. 67, please contact your ADVA Optical Networking Technical Services Representative. Note FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 67 Check the status of the modules in the fault highest severity in the NE. management table. At least one of the modules has a minor error. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...

  • Page 68: Sh1Hu-R(/Pf) Shelf Leds

    SH1HU-R(/PF) shelves. “SH1HU-R(/PF) Fan Status LED” on p. 69 “SH1HU-R(/PF) Slot Status LEDs” on p. 70 “SH1HU-R(/PF) Power Status LEDs” on p. 72 “SH1HU-R(/PF) Network Element Status LEDs” on p. 73 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...

  • Page 69: Sh1Hu-R(/Pf) Fan Status Led

    • If the LED is still blinking yellow to off, either have Service Personnel replace the shelf or contact your ADVA Optical Networking Technical Services Representative. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...

  • Page 70: Sh1Hu-R(/Pf) Slot Status Leds

    “Maintenance”. Note If your module has an LED status that is not represented in Table 6, please contact your ADVA Optical Networking Technical Services Representative. Note FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 71 “In Service”. Yellow Module minor alarms Check the fault management table. Green Module operates properly No action is required. Module admin state is "automatic in service". FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...

  • Page 72: Sh1Hu-R(/Pf) Power Status Leds

    Green The unit is receiving DC power through No action is required. power feed 1. The input voltage is in the admissible range. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...

  • Page 73: Sh1Hu-R(/Pf) Network Element Status Leds

    For details on updating NCU software and module firmware, refer to “Updating the NE Software Release” on p. 617 “Performing Other Software Update Note Actions” on p. 628. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 74 Check the status of the modules in the fault highest severity in the NE. management table. At least one of the modules has a critical error. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...

  • Page 75: Sh7Hu(-R) Shelf Leds

    “SH7HU(-R) Slot Status LEDs” on p. 77 “SH7HU(-R) Network Element Status LEDs” on p. 79 For information about the shelf power status, refer to “Troubleshooting Power Supply Units” on p. 88. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...

  • Page 76: Sh7Hu(-R) Fan Status Leds

    If the LED is still blinking yellow to off, contact your ADVA Optical Networking Technical Services Representative. Green All fans are operating properly. No action is required. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...

  • Page 77: Sh7Hu(-R) Slot Status Leds

    If your module has an LED status that is not represented in Table 10 on p. 78, please contact your ADVA Optical Networking Technical Services Representative. Note FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 78 “In Service”. Yellow Module minor alarms Check the fault management table. Green Module operates properly No action is required. Module admin state is "automatic in service". FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...

  • Page 79: Sh7Hu(-R) Network Element Status Leds

    Check the status of the modules in the fault highest severity in the NE. management table. At least one of the modules has a critical error. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 80 Check the status of the modules in the fault highest severity in the NE. management table. At least one of the modules has a critical error. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...

  • Page 81: Sh9Hu And Shx9Hu Shelf Leds

    For details about the shelf power status, refer to “Troubleshooting Power Supply Units” on p. 88. The Module and System Specification identifies the power supply units supported by each shelf. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...

  • Page 82: Sh9Hu And Shx9Hu Fan Status Leds

    1 minute during the replacement process. To replace a fan module, refer to “Replacing a FAN/9HU or FAN/X9HU” on p. 739 Figure 14: SH9HU Fans (FAN/9HU) FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...

  • Page 83: Sh9Hu And Shx9Hu Slot Status Leds

    “Performing Other Software Update Note Actions” on p. 628. Before you start with troubleshooting, be sure that the admin status on the affected module is set to “Maintenance”. Note FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 84 "management", or "disabled". • If the NED displays “management” or "disabled", change the admin state to “In Service”. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...

  • Page 85: Sh9Hu And Shx9Hu Network Element Status Leds

    Actions” on p. 628. If your module has an LED status that is not represented in Table 14, please contact your ADVA Optical Networking Technical Services Representative. Note FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 86 At least one of the modules Follow the troubleshooting guidelines specified has a minor error. in the “Alarm and Event List” on p. 783. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...

  • Page 87: Otdr Shelf Leds

    , and “Server”. Refer to the OTDR Installation, Provisioning, and Operations Manual for more information about interpreting the LEDs and troubleshooting. Figure 15: LED Indicators of the OTDR FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...

  • Page 88: Troubleshooting Power Supply Units

    “PSU/7HU-AC and PSU/9HU-AC” on p. 90 including the PSU/7HU-AC-HP variant “PSU/7HU-DC, PSU/7HU-DC-HP, PSU/7HU-DC-800, PSU/X9HU-DC-800, and PSU/9HU-DC” on p. 91 including the PSU/7HU-DC-HP variant “PSU/7HU-R-DC” on p. 92 including the PSU/7HU-R-DC-HP variant FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...

  • Page 89: Psu/1Hu-R-Ac And Psu/1Hu-R-Dc-200

    Input power failure Make sure the PSU is supplied the correct power level. Green The unit is receiving No action is required. the required power level. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...

  • Page 90: Psu/7Hu-Ac And Psu/9Hu-Ac

    Return the PSU to ADVA Optical Networking. Green The unit is receiving No action is required. adequate AC power. The output voltage is within the admissible range. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...

  • Page 91: Psu/7Hu-Dc, Psu/7Hu-Dc-Hp, Psu/7Hu-Dc-800, Psu/X9Hu-Dc-800, And Psu/9Hu-Dc

    Return the PSU to ADVA Optical Networking. Yellow The maximum output current has Check the power connection according to the been reached or exceeded. PSU specification. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...

  • Page 92: Psu/7Hu-R-Dc

    Hazardous voltage! Always turn off the corresponding power switch of the DC power source that is connected to the faulty PSU/7HU-R-DC(-HP) before removed from the shelf. WARNING FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 93 Green The unit is receiving DC power. No action is required. The output voltage is in the admissible range. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 94 Troubleshooting Power Supply Units This page intentionally left blank. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...

  • Page 95: Core Type Channel Modules

    (e.g. LKDO-OFF) are not indicated by these LEDs, Note since they require troubleshooting the fault upstream (at another port of the same module or a remote module). FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...

  • Page 96: Troubleshooting Core Type Tdm Channel Modules

    “4TCC-PCTN-2G7+10G” on p. 104 “4TCC-PCTN-10G+40G-L#DC” on p. 111 “10TCC-PCN-2G7US+10G” on p. 120 “10TCC-PCTN-4GU(S)+10G” on p. 127 “10TCC-PCTN-10G+100GB and 10TCC-PCTN-10G+100GC” on p. 134 “10TCC-PCN-3GSDI+10G” on p. 143 “10TCC-PCN-40GU+100G” on p. 150 “16TCC-PCN-4GUS+10G” on p. 157 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...

  • Page 97: Tcc-Pcn-2G1U+2G5

    East and N/T West, N/T East interfaces are within ADVA Optical Networking specifications and that you have verified that the application wavelength is the same as the wavelength for the FSP 3000R7 module client interfaces. If not, please refer to “Finding Your Problem - Follow the Light”...
  • Page 98 “unassigned”, check if the module is provisioned. If required, provision the module. Green Module provisioned, admin state is No action is required. “Maintenance”, “Management” or “In Service” FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 99 Loss of signal Verify that fiber cables are connected. Check optical power levels. Refer to “Finding Your Problem - Follow the Light” on p. 53 in this document. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 100 Enable the Ch Interface (Facility) admin state - Configure the Ch Interface (Facility) admin state to “In Service”. Ch Interface (Facility) admin state Change Ch Interface (Facility) admin is disabled. state. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 101 The number of bit/block errors exceeded the configured threshold. To identify the failure location, refer to the troubleshooting instructions for the relevant signal degrade condition outlined in Alarm and Event List. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 102 The backup line is not available. Check the cabling. Refer to “Finding Your Problem - Follow the Light” on p. 53. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 103 Networking - no traffic pluggable transceiver approved by ADVA Optical Networking. Green Interface is active, valid signal, No action is required. valid hardware, no alarms FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...

  • Page 104: Tcc-Pctn-2G7+10G

    The use of pluggable transceivers other than those approved by ADVA Optical Networking will result in loss of safety approval for the FSP 3000R7. Pluggable transceivers not approved by ADVA Optical Networking will not function properly. Depending on the channel module type, Rx and Tx of the affected interfaces may be disabled automatically or not.
  • Page 105 “unassigned”, check if the module is provisioned. If required provision the module. Green Module provisioned, admin state is No action is required. “Maintenance”, “Management” or “In Service” FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 106 Verify that fiber cables are connected. Check optical power levels. Refer to “Finding Your Problem - Follow the Light” on p. 53 in this document. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 107 Normally a consequence of loss of optical input power. Also may be due to failure/degeneration of an internal component or splice. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 108 Adjust the optical input power (i.e., install the appropriate attenuators) to fulfill the Optical Input Power requirements. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 109 Compare the measured value with the channel module/pluggable transceiver specification. Adjust the optical input power (i.e., install the appropriate attenuators) to fulfill the Optical Input Power requirements. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 110 Green flashing Module is acting as standby in No action is required. to off channel card protection and protection path is not available. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...

  • Page 111: Tcc-Pctn-10G+40G-L#Dc

    It assumes that all measurements for the C1/R, C1/T, C2/R, C2/T, C3/R, C3/T, C4/R, C4/T and the network interface are within ADVA Optical Networking specifications and that you have verified that the application wavelength is the same as the wavelength for the client pluggable transceiver interface. If not, refer to “Finding...
  • Page 112 The use of pluggable transceivers other than those approved by ADVA Optical Networking will result in loss of safety approval for the FSP 3000R7. Pluggable transceivers not approved by ADVA Optical Networking will not function properly. Depending on the channel module type, Rx and Tx of the affected interfaces may be disabled automatically or not.
  • Page 113 No action is required. “Maintenance”, “Management” or “In Service” Pluggable transceiver was inserted Reinsert the pluggable transceiver. and the interface provisioned, then the pluggable transceiver was removed. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 114 Verify that fiber cables are connected. Check optical power levels. Refer to the procedure in “Finding Your Problem - Follow the Light” on p. 53 in this document. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 115 Normally a consequence of loss of optical input power. Also may be due to failure/degeneration of an internal component or splice. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 116 Adjust the optical input power (i.e., install the appropriate attenuators) to fulfill the Optical Input Power requirements. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 117 Compare the measured value with the channel module/pluggable transceiver specification. Adjust the optical input power (i.e., install the appropriate attenuators) to fulfill the Optical Input Power requirements. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 118 Green flashing Module is acting as standby in No action is required. to off channel card protection and protection path is not available. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 119 Representative about obtaining a traffic pluggable transceiver approved by ADVA Optical Networking. Green Interface is active, valid signal, No action is required. valid hardware, no alarms FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...

  • Page 120: Tcc-Pcn-2G7Us+10G

    The use of pluggable transceivers other than those approved by ADVA Optical Networking will result in loss of safety approval for the FSP 3000R7. SFPs/XFPs not approved by ADVA Optical Networking will not function properly. Depending on the channel module type, Rx and Tx of the affected interfaces may be disabled automatically or not.
  • Page 121 • If the management displays “unassigned”, check if the module is provided to the management. • If the module is not provided, make a module provisioning. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 122 ADVA Optical Networking. Yellow Loss of clock Verify that clock is set to match application speed (if multi clock module). Check optical power measurements. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 123 Optical Input Power requirements. Loss of frame - No frame sync Check the physical connection to detected. prevent a module mismatch within a link. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 124 Hence, the interface is capable of taking over traffic. Green Interface is active, valid signal, No action is required. valid hardware, no alarms FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 125 Loss of signal Verify that fiber cables are connected. Check optical power levels. Refer to “Finding Your Problem - Follow the Light” on p. 53 in this document. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 126 If the module is installed and provisioned, check the admin state settings. • If the management displays “disabled”, change the admin state to “In Service”, “Management” or “Maintenance”. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...

  • Page 127: Tcc-Pctn-4Gu(S)+10G

    It assumes that all measurements for C1/R through C10/R, C1/T through C10/T and the network interface are within ADVA Optical Networking specifications and that you have verified that the application wavelength is the same as the wavelength for the client pluggable transceiver interface. If not, refer to “Finding Your Problem -...
  • Page 128 “Performing Other Software Update Actions” on p. 628. Remove and insert the module. If the LED is still flashing yellow to off, contact your ADVA Optical Networking Technical Services Representative. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 129 Check optical power measurements. Refer to the procedure in “Finding Your Problem - Follow the Light” on p. 53 in this document. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 130 Normally a consequence of loss of optical input power. Also may be due to failure/degeneration of an internal component or splice. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 131 Adjust the optical input power (i.e., install the appropriate attenuators) to fulfill the Optical Input Power requirements. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 132 Refer to “Finding Your Problem - Follow existing or below the defined the Light” on p. 53 in this document. minimum level is detected at the input. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 133 Install the correct pluggable supported by the channel module. transceiver. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...

  • Page 134: Tcc-Pctn-10G+100Gb And 10Tcc-Pctn-10G+100Gc

    It assumes that all measurements for C1/R through C10/R, C1/T through C10/T and the network interface are within ADVA Optical Networking specifications and that you have verified that the application wavelength is the same as the wavelength for the client pluggable transceiver interface. If not, refer to “Finding Your Problem -...
  • Page 135 Check the Config tab on the port channel modules has failed. associated with the protection and verify that the module AIDs for the protected modules are correct. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 136 Yellow Tx Laser Failure. Replace the malfunctioning pluggable transceiver, if a replacement is available. Otherwise, return the malfunctioning pluggable transceiver to ADVA Optical Networking for repair. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 137 Verify that fiber cables are connected. Check optical power levels. Refer to the procedure in “Finding Your Problem - Follow the Light” on p. 53 in this document. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 138 Adjust the optical input power (i.e., install the appropriate attenuators) to fulfill the Optical Input Power requirements. J/SM/4CS-#C1270-#C1330/LC/0400 J/MM50/MPO12-LC08/0300 or J/MM50/MPO12-LC08/1000 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 139 A 40G client is active on C1C4 or If C5 or C10 is off and a 40G client is act- C6C9. ive on C1C4 or C6C9, corrective actions are not required. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 140 Optical Input Power requirements. Yellow Loss of clock Check optical power measurements. Refer to the procedure, “Finding Your Problem - Follow the Light” on p. 53 this document. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 141 If the condition persists, replace the associated module. If the condition persists, replace the far-end module. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 142 Trace identifier mismatch Check the values of expected and (ODU-TIM/ITU-TIM) received trace on the affected interface. Also verify the trace identifier sent to the affected interface. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...

  • Page 143: Tcc-Pcn-3Gsdi+10G

    The module supports configuring ‘disparity correction’. It is set to “enabled” by default. For more information about this parameter, refer to the Management Data Guide. Note FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 144 The use of pluggable transceivers other than those approved by ADVA Optical Networking will result in loss of safety approval for the FSP 3000R7. SFPs/XFPs not approved by ADVA Optical Networking will not function properly. Depending on the channel module type, Rx and Tx of the affected interfaces may be disabled automatically.
  • Page 145 1 for the second service. Adjust the optical input power (install the appropriate attenuators) at the receiver(s) to ensure the optical input power requirements are met. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 146 1 and 2 for the second service. Only indicated if the client channel entity is cross connected to the network-facing channel entity. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 147 Provision a Ch Interface (Facility) on the pluggable transceiver. Enable the Ch Interface (Facility) admin state - Configure the Ch Interface (Facility) admin state to “In Service”. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 148 To identify the failure location, refer to the troubleshooting instructions for the relevant signal degrade condition outlined in Alarm and Event List. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 149 If the management displays “disabled”, change the admin state to “In Service”, “Management” or “Maintenance”. Interface admin state is unassigned. Change Ch Interface (Facility) admin state. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...

  • Page 150: Tcc-Pcn-40Gu+100G

    It assumes that all measurements for C1/R through C10/R, C1/T through C10/T and the network interface are within ADVA Optical Networking specifications and that you have verified that the application wavelength is the same as the wavelength for the client pluggable transceiver interface. If not, refer to “Finding Your Problem -...
  • Page 151 Communication failure Using NED, verify that the module AID val- between channel modules ues for the protected modules are correct. that use client channel card protection. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 152 Verify that the provisioned service type matches the incoming signal type. Check optical power measurements. Refer to the procedure, “Finding Your Problem - Follow the Light” on p. 53 this document. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 153 Representative to obtain a pluggable by ADVA Optical transceiver approved by ADVA Optical Networking - no traffic. Networking. MEA-APPROVE and MEA- PHYS conditions are raised. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 154 Pluggable transceiver was Reinsert the pluggable transceiver. (N2, N3, and inserted and the interface N4 are Off) provisioned, but then the pluggable transceiver was removed. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 155 Please refer to the example, LR10), is not explanation pertaining to network LEDs installed, or is not approved. earlier in this section. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 156 Networking - no traffic. MEA-APPROVE and MEA- PHYS conditions are raised. Green Interface is active, with a No action is required. valid signal, valid hardware, and no alarms. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...

  • Page 157: Tcc-Pcn-4Gus+10G

    The use of pluggable transceivers other than those approved by ADVA Optical Networking will result in loss of safety approval for the FSP 3000R7. SFPs/XFPs not approved by ADVA Optical Networking will not function properly. Depending on the channel module type, Rx and Tx of the affected interfaces may be disabled automatically.
  • Page 158 • If the module is not provided, make a module provisioning. Green Module provisioned, admin state is No action is required. “Maintenance”, “Management” or “In Service” FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 159 Check optical power levels. Refer to the procedure in “Finding Your Problem - Follow the Light” on p. 53 in this document. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 160 1 and 2 for the second service. Adjust the optical input power (install the appropriate attenuators) at the receiver(s) to ensure the optical input power requirements are met. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 161 - Configure the Ch Interface (Facility) admin state to “In Service”. Ch Interface (Facility) admin state is Change Ch Interface (Facility) admin disabled. state. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 162 Loss of signal Verify that fiber cables are connected. Check optical power levels. Refer “Finding Your Problem - Follow the Light” on p. 53 in this document. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 163 If the module is installed and provisioned, check the admin state settings. • If the management displays “disabled”, change the admin state to “In Service”, “Management” or “Maintenance”. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 164 - no traffic. transceiver approved by ADVA Optical Networking. Green Interface is active, valid signal, valid No action is required. hardware, no alarms FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...

  • Page 165: Troubleshooting Core Type Wdm Channel Modules

    “2TWCC-PCN-2G7U ” on p. 166 “2WCC-PCN-10G” on p. 173 “4WCC-PCN-10G” on p. 180 “WCC-PC1N-2G7U” on p. 187 “WCC-PCTN-10G” on p. 194 “WCC-PCTN-100G(A,B)” on p. 202 “WCC-PCN-100G” on p. 210 “WCC-TN-40G-L#DC” on p. 220 “10WXC-PCN-10G” on p. 226 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...

  • Page 166: Twcc-Pcn-2G7U

    This subsection will help you resolve issues that can be experienced on the 2TWCC-PCN-2G7U module. It assumes that all measurements for the client and network interface are within ADVA Optical Networking specifications and that you have verified that the application wavelength is the same as the wavelength for the client interface.
  • Page 167 If the management system displays “unassigned”, check if the module is provisioned. If required, provision the module. Green Module is enabled, no alarms are No action is required. raised. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 168 Verify that fiber cables are connected. Check optical power levels. Refer to “Finding Your Problem - Follow the Light” on p. 53 in this document. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 169 Yellow flashing In a client channel card protection to off configuration, the protection path corresponding to this standby port is unavailable. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 170 Install the appropriate attenuators to fulfill the Optical Input Power requirements. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 171 Check optical power levels. Refer to “Finding Your Problem - Follow the Light” on p. 53 in this document. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 172 Pluggable transceiver is not Consult your ADVA Optical Networking approved by ADVA Optical representative about obtaining a Networking - no traffic pluggable transceiver approved by ADVA Optical Networking. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...

  • Page 173: Wcc-Pcn-10G

    This subsection will help you resolve issues that can be experienced on the 2WCC-PCN-10G module. It assumes that all measurements for the C/R, C/T, N/R and N/T interfaces are within ADVA Optical Networking specifications and that you have verified that the application wavelength is the same as the wavelength for the FSP 3000R7 module client interfaces.
  • Page 174 The use of pluggable transceivers other than those approved by ADVA Optical Networking will result in loss of safety approval for the FSP 3000R7. Pluggable transceivers not approved by ADVA Optical Networking will not function properly. Depending on the channel module type, Rx and Tx of the affected interfaces may be disabled automatically.
  • Page 175 Tx Laser Failure If a replacement module is available exchange the malfunctioning pluggable transceiver. Otherwise return the malfunctioning pluggable transceiver to ADVA Optical Networking for repair. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 176 Loss of signal Verify that fiber cables are connected. Check optical power levels. Refer to “Finding Your Problem - Follow the Light” on p. 53 in this document. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 177 Install the correct pluggable supported by the channel module. transceiver. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 178 Verify that fiber cables are connected. Check optical power levels. Refer to “Finding Your Problem - Follow the Light” on p. 53 in this document. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 179 Install the correct pluggable supported by the channel module. transceiver. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 180 This section provides troubleshooting guidelines for 4WCC-PCN-10G modules. It assumes that all measurements for the C/R, C/T, N/R, and N/T interfaces are within ADVA Optical Networking specifications and that you have verified that the application wavelength matches the wavelength for the FSP 3000R7 module client interfaces.
  • Page 181 If the module is installed and provisioned, check the admin state settings. If the admin state is “disabled,” change the admin state to “In Service,” “Management” or “Maintenance.” FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 182 Verify that the fiber cables are connected properly. Check the optical power levels. Refer to “Finding Your Problem - Follow the Light” on p. 53 in this document. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 183 Verify that the provisioned service detected type matches the incoming signal type. Check optical power levels. Refer to “Finding Your Problem - Follow the Light” on p. 53 in this document. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 184 No action is required. valid hardware, no alarms Green flashing The port is acting as standby in to off client channel card protection, and the protection path is available. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 185 The number of bit/block errors exceeded the provisioned threshold. To identify the failure location, refer to the troubleshooting instructions for the relevant signal degrade condition in the Alarm and Event List. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 186 Provision a Ch Interface (Facility) on the pluggable transceiver. Enable the Ch Interface (Facility) admin state - Configure the Ch Interface (Facility) admin state to “In Service.” FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...

  • Page 187: Wcc-Pc1N-2G7U

    This subsection will help you resolve issues that can be experienced on WCC-PC1N-2G7U modules. It assumes that all measurements for the client and network interface are within ADVA Optical Networking specifications and that you have verified that the application wavelength is the same as the wavelength for the client interface.
  • Page 188 “Performing Other Software Update Actions” on p. 628. Remove and reinsert the module. If the LED is still blinking yellow to off, contact your ADVA Optical Networking Technical Services Representative. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 189 The number of bit/block errors exceeded the configured threshold. To identify the failure location, refer to the troubleshooting instructions for the relevant signal degrade condition outlined in Alarm and Event List. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 190 Normally a consequence of loss of optical input power. Also may be due to failure/degeneration of an internal component or splice. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 191 Adjust the optical input power (i.e., install the appropriate attenuators) to fulfill the Optical Input Power requirements. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 192 Compare the measured value with the channel module/pluggable transceiver specification. Adjust the optical input power (i.e., install the appropriate attenuators) to fulfill the Optical Input Power requirements. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 193 Green flashing Module is acting as standby in No action is required. to off channel card protection and protection path is not available. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...

  • Page 194: Wcc-Pctn-10G

    This module is available in different variants that are described in the Hardware Description. It assumes that all measurements for the C/R, C/T, N/R and N/T interfaces are within ADVA Optical Networking specifications and that you have verified that the application wavelength is the same as the wavelength for the FSP 3000R7 module‘s client interfaces.
  • Page 195 The use of pluggable transceivers other than those approved by ADVA Optical Networking will result in loss of safety approval for the FSP 3000R7. Pluggable transceivers not approved by ADVA Optical Networking will not function properly. Depending on the channel module type, Rx and Tx of the affected interfaces may be disabled automatically.
  • Page 196 Adjust the optical input power (i.e., install the appropriate attenuators) to fulfill the Optical Input Power requirements. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 197 Compare the measured value with the channel module/pluggable transceiver specification. Adjust the optical input power (i.e., install the appropriate attenuators) to fulfill the Optical Input Power requirements. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 198 - Configure the Ch Interface (Facility) admin state to “In Service”. Ch Interface (Facility) admin state Change Ch Interface (Facility) admin is disabled. state. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 199 Loss of signal Verify that fiber cables are connected. Check optical power levels. Refer to “Finding Your Problem - Follow the Light” on p. 53 in this document. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 200 The backup line is not available. Check the cabling. Refer to “Finding Your Problem - Follow the Light” p. 53. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 201 Representative about obtaining a Networking - no traffic pluggable transceiver approved by ADVA Optical Networking. Green Interface is active, valid signal, No action is required. valid hardware, no alarms FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...

  • Page 202: Wcc-Pctn-100G(A,B)

    This subsection provides LED troubleshooting guidelines for WCC-PCTN-100GA and WCC-PCTN-100GB modules. It assumes that all measurements for the C/R, C/T, N/R and N/T interfaces are within ADVA Optical Networking specifications and that you have verified that the application wavelength is the same as the wavelength for the FSP 3000R7 module client interfaces.
  • Page 203 System Description, “Management” chapter. Module admin state is unassigned. If the management system displays “UAS” (unassigned), check if the module is provisioned. If required, provision the module. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 204 Check optical power measurements. Refer to the procedure, “Finding Your Problem - Follow the Light” on p. 53 in this document. WCC-PCTN-100GB modules only. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 205 Trace identifier mismatch Check the values of expected and received trace on the affected interface. Also verify the trace identifier sent to the affected interface. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 206 Provision a channel interface on the client facility. Enable the client channel (facility) admin state as described below in ”Change the client channel (facility) admin state”. WCC-PCTN-100GB modules only. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 207 Yellow Loss of clock Check optical power measurements. Refer to the procedure, “Finding Your Problem - Follow the Light” on p. 53 this document. WCC-PCTN-100GB modules only. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 208 If the condition persists, replace the associated module. If the condition persists, replace the far-end module. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 209 Trace identifier mismatch Check the values of expected and (ODU-TIM/ITU-TIM) received trace on the affected interface. Also verify the trace identifier sent to the affected interface. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...

  • Page 210: Wcc-Pcn-100G

    This subsection provides LED troubleshooting guidelines for WCC-PCN-100G modules. It assumes that all measurements for the C/R, C/T, N/R and N/T interfaces are within ADVA Optical Networking specifications and that you have verified that the application wavelength is the same as the wavelength for the FSP 3000R7 module client interfaces.
  • Page 211 “Performing Other Software Update Actions” on p. 628. Remove and reinsert the module. If the LED is still blinking yellow to off, contact your ADVA Optical Networking Technical Services Representative. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 212 CFP input power specification. Adjust the optical input power (i.e., install the appropriate attenuators) to fulfill the CFP Optical Input Power requirements. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 213 Compare the measured value with the CFP input power specification. Adjust the optical input power (i.e., install the appropriate attenuators) to fulfill the CFP Optical Input Power requirements. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 214 Channel runs in protection group to off “standby” mode and experiences loss of input power - Power non- existing or below the defined min- imum level detected at the input. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 215 No action is required. to off ning error-free (i.e. interface is cap- able of taking over traffic). Green Interface is active, valid signal, valid hardware, no alarms FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 216 Loss of signal Verify that fiber cables are connected. Check optical power levels. Refer to “Finding Your Problem - Follow the Light” on p. 53 in this document. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 217 Verify the fan units in this shelf are operating correctly. Verify the module placement and the equipment within this shelf conforms to the product's engineering guidelines. If the condition persists, replace the module. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 218 Trace identifier mismatch Check the values of expected and (ODU-TIM/ITU-TIM) received trace on the affected interface. Also verify the trace identifier sent to the affected interface. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 219 Networking (MEA-APPROVE) - no correct CFP pluggable module. traffic. Green Interface is active, valid signal, No action is required. valid hardware, no alarms FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...

  • Page 220: Wcc-Tn-40G-L#Dc

    This subsection will help you resolve issues that can be experienced on the WCC-TN-40G-L#DC module. It assumes that all measurements for the C/R, C/T, N/R and N/T interfaces are within ADVA Optical Networking specifications and that you have verified that the application wavelength is the same as the wavelength for the FSP 3000R7 module‘s client interfaces.
  • Page 221 Check optical power measurements. Refer to the procedure, “Finding Your Problem - Follow the Light” on p. 53 in this document. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 222 Trace identifier mismatch Check the values of expected and received trace on the affected interface. Also verify the trace identifier sent to the affected interface. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 223 Adjust the optical input power (i.e., install the appropriate attenuators) to fulfill the Optical Input Power requirements. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 224 Check optical power measurements. Refer to the procedure, “Finding Your Problem - Follow the Light” on p. 53 in this document. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 225 Ch Interface (Facility) admin state Change Ch Interface (Facility) admin is disabled. state. Green Interface is active, valid signal, No action required. valid hardware, no alarms FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...

  • Page 226: Wxc-Pcn-10G

    This subsection provides LED troubleshooting guidelines for the 10WXC-PCN-10G module. It assumes that all measurements for the client and network interfaces are within ADVA Optical Networking specifications and that you have verified that the application wavelength is the same as the wavelength for the FSP 3000R7 module‘s client interfaces.
  • Page 227 Adjust the optical input power (i.e., install the appropriate attenuators) to fulfill the Optical Input Power requirements. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 228 Compare the measured value with the channel module/pluggable transceiver specification. Adjust the optical input power (i.e., install the appropriate attenuators) to fulfill the Optical Input Power requirements. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 229 Ch Interface (Facility) admin state Change Ch Interface (Facility) admin is disabled. state. Green Interface is active, valid signal, No action required. valid hardware, no alarms FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 230 Troubleshooting Core Type WDM Channel Modules This page intentionally left blank. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...

  • Page 231: Access Type Channel Modules

    (e.g. LKDO-OFF) are not indicated by these LEDs, Note since they require troubleshooting the fault upstream (at another port of the same module or a remote module). FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...

  • Page 232: Troubleshooting Access Type Tdm Channel Modules

    The following subsections identify and resolve issues of: “2PCA-PCN-10G” on p. 233 “2TCA-PCN-1G3+2G5” on p. 239 “2TCA-PCN-622M+2G5” on p. 246 “4TCA-LS+1G3-V” on p. 252 “4TCA-PCN-4GU(S)+4G” on p. 257 “8TCA-PC-2G1U+10G-V” on p. 264 “10PCA-PCN-1G3+10G” on p. 270 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...

  • Page 233: Pca-Pcn-10G

    This subsection will help you resolve issues that can be experienced on 2PCA-PCN-10G modules. It assumes that all measurements for the Cx, N East, and N West interfaces are within ADVA Optical Networking specifications and that you have verified that the application wavelength is the same as the wavelength for the FSP 3000R7 module’s client interface.
  • Page 234 No action is required. state is “Maintenance”, “Management” or “In Service” Pluggable transceiver was Reinsert the pluggable transceiver. inserted and interface provisioned, then the pluggable transceiver was removed. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 235 Refer to “Finding Your Problem - Follow the Power non-existing or Light” on p. 53 in this document. below the defined minimum level is detected at the input. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 236 Ch Interface (Facility) Change Ch Interface (Facility) admin state. admin state is disabled. Green Interface is active, valid No action is required. signal, valid hardware, no alarms FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 237 Verify that the provisioned service type sync detected matches the incoming signal type. Check optical power measurements. Refer to “Finding Your Problem - Follow the Light” on p. 53 in this document. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 238 Ch Interface (Facility) Change Ch Interface (Facility) admin state. admin state is disabled. Green Interface is active, valid No action is required. signal, valid hardware, no alarms FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...

  • Page 239: Tca-Pcn-1G3+2G5

    The use of pluggable transceivers other than those approved by ADVA Optical Networking will result in loss of safety approval for the FSP 3000R7. Pluggable transceivers not approved by ADVA Optical Networking will not function properly. Depending on the channel module type, Rx and Tx of the affected interfaces may be disabled automatically or not.
  • Page 240 In the case that the module is installed and provisioned, check the admin state settings. If the management displays “disabled”, change the admin state to “In Service”, “Management” or “Maintenance”. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 241 Verify that fiber cables are connected. Check optical power levels. Refer to “Finding Your Problem - Follow the Light” on p. 53 in this document. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 242 Pluggable transceiver is not Consult your ADVA Optical Networking approved by ADVA Optical Representative about obtaining a Networking - no traffic pluggable transceiver approved by ADVA Optical Networking. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 243 Verify that the provisioned service type matches the incoming signal type. Check optical power measurements. Refer to “Finding Your Problem - Follow the Light” on p. 53 in this document. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 244 NW”. Data are transmitted via active line. The backup line is not available. Check the cabling. Refer to “Finding Your Problem - Follow the Light” on p. 53 in this document. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 245 Ch Interface (Facility) admin state Change Ch Interface (Facility) admin is disabled. state. Green Interface is active, valid signal, No action is required. valid hardware, no alarms FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...

  • Page 246: Tca-Pcn-622M+2G5

    The use of pluggable transceivers other than those approved by ADVA Optical Networking will result in loss of safety approval for the FSP 3000R7. Pluggable transceivers not approved by ADVA Optical Networking will not function properly. Depending on the channel module type, Rx and Tx of the affected interfaces may be disabled automatically or not.
  • Page 247 No action is required. state is “Maintenance”, “Management” or “In Service” Pluggable transceiver was Reinsert the pluggable transceiver. inserted and interface provisioned, then the pluggable transceiver was removed. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 248 Verify that the provisioned service type sync detected matches the incoming signal type. Check optical power measurements. Refer “Finding Your Problem - Follow the Light” on p. 53 in this document. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 249 Ch Interface (Facility) Change Ch Interface (Facility) admin state. admin state is disabled. Green Interface is active, valid No action is required. signal, valid hardware, no alarms FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 250 Verify that the provisioned service type sync detected matches the incoming signal type. Check optical power measurements. Refer “Finding Your Problem - Follow the Light” on p. 53 in this document. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 251 Ch Interface (Facility) Change Ch Interface (Facility) admin state. admin state is disabled. Green Interface is active, valid No action is required. signal, valid hardware, no alarms FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...

  • Page 252: Tca-Ls+1G3-V

    It assumes that all measurements for the C1/R, C1/T, C2/R, C2/T, C3/R, C3/T, C4/R, C4/T, N/R and N/T interfaces are within ADVA Optical Networking specifications and that you have verified that the application wavelength is the same as the wavelength for the FSP 3000R7 module’s client interface. If not, refer to “Finding Your...
  • Page 253 Please note, the module should lose power for at least 10 seconds to allow any and all capacitance to dissipate. Green Green Yellow Yellow Client loop is set. Disable the loop. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 254 Services Representative. Note – If you do not use a 20 dB attenuated patch cable for the test above, you will destroy the module being tested. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 255 Data received from a Check the connected data rate. client interface, but incoming data rate does not match to the supported data rates of the module. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 256 Yellow Green Green Client interface is Enable client interface and set the clock. blinking disabled. Data rate does not matches the set clock frequency. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...

  • Page 257: Tca-Pcn-4Gu(S)+4G

    4GUS+4G module. It assumes that all measurements for the C1/R, C1/T, C2/R, C2/T, C3/R, C3/T, C4/R, C4/T, N/R West, N/R East and N/T West, N/T East interfaces are within ADVA Optical Networking specifications and that you have verified that the application wavelength is the same as the wavelength for the client pluggable transceiver interface.
  • Page 258 “In Service”, “Management” or “Maintenance”. Module admin state is If the management displays “unassigned”, unassigned. check if the module is provisioned. If required provision the module. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 259 Loss of signal Verify that fiber cables are connected. Check optical power levels. Refer to “Finding Your Problem - Follow the Light” on p. 53 in this document. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 260 Consult your ADVA Optical Networking is not approved by Representative about obtaining a pluggable ADVA Optical transceiver approved by ADVA Optical Networking - no traffic Networking. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 261 Verify that fiber cables are connected. Check optical power levels. Refer to “Finding Your Problem - Follow the Light” on p. 53 in this document. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 262 Refer to “Finding Your protection; protection Problem - Follow the Light” on p. 53 in this path is not available document. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 263 Ch Interface (Facility) Change Ch Interface (Facility) admin state. admin state is disabled. Green Interface is active, valid No action is required. signal, valid hardware, no alarms FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...

  • Page 264: Tca-Pc-2G1U+10G-V

    This subsection will help you resolve issues that can be experienced on 8TCA-PC-2G1U+10G-V modules. It assumes that all measurements for both C1 to C8 and the network interface are within ADVA Optical Networking specifications and that you have verified that the application wavelength is the same as the wavelength for the client pluggable transceiver interface.

  • Page 265: Led Status

    The use of pluggable transceivers other than those approved by ADVA Optical Networking will result in loss of safety approval for the FSP 3000R7. Pluggable transceivers not approved by ADVA Optical Networking will not function properly. Depending on the channel module type, Rx and Tx of the affected interfaces may be disabled automatically or not.
  • Page 266 The N/R LED is yellow and N/T LED is yellow blinking to green. There is no error. The normal No action is required. state is Off. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 267 Note: In case no signal is has lost and regained power or all loops connected to this port. have been turned off, return it to ADVA Optical Networking for repair. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 268 (approximately 30 s) the been turned off, return it to ADVA Optical network laser cannot be Networking for repair. enabled. After setting process the LED stops blinking. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 269 Green Data is being transmitted to the No action is required. far-end of the link or the network interface transmitter is forced on. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...

  • Page 270: Pca-Pcn-1G3+10G

    This subsection will help you resolve issues that can be experienced on 10PCA-PCN-1G3+10G modules. It assumes that all measurements for the Cx, N East, and N West interfaces are within ADVA Optical Networking specifications and that you have verified that the application wavelength is the same as the wavelength for the FSP 3000R7 module’s client interface.
  • Page 271 No action is required. state is “Maintenance”, “Management” or “In Service” Pluggable transceiver was Reinsert the pluggable transceiver. inserted and interface provisioned, then the pluggable transceiver was removed. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 272 Refer to “Finding Your Problem - Follow the Power non-existing or Light” on p. 53 in this document. below the defined minimum level is detected at the input. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 273 Ch Interface (Facility) Change Ch Interface (Facility) admin state. admin state is disabled. Green Interface is active, valid No action is required. signal, valid hardware, no alarms FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 274 Verify that the provisioned service type sync detected matches the incoming signal type. Check optical power measurements. Refer to “Finding Your Problem - Follow the Light” on p. 53 in this document. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 275 Ch Interface (Facility) Change Ch Interface (Facility) admin state. admin state is disabled. Green Interface is active, valid No action is required. signal, valid hardware, no alarms FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...

  • Page 276: Troubleshooting Access Type Wdm Channel Modules

    The LEDs are located on the faceplate of every WDM access channel module. The following subsections identify and resolve issues of: “2WCA-PCN-10G” on p. 277 “WCA-PC-10G-V” on p. 281 “WCA-PCN-2G5U” on p. 286 “5WCA-PCN-16GU” on p. 297 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...

  • Page 277: Wca-Pcn-10G

    This subsection will help you resolve issues that can be experienced on 2WCA-PCN-10G modules. It assumes that all measurements for the Cx, N East, and N West interfaces are within ADVA Optical Networking specifications and that you have verified that the application wavelength is the same as the wavelength for the FSP 3000R7 module’s client interface.
  • Page 278 “Management”, or “In Service”. C1, C2, Pluggable transceiver was Reinsert the pluggable transceiver. NE, NW inserted and the interface provisioned, then the pluggable transceiver was removed. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 279 Pluggable transceiver is not Consult your ADVA Optical Networking approved by ADVA Optical Representative about obtaining a Networking - no traffic. pluggable transceiver approved by ADVA Optical Networking. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 280 Ch interface (Facility) admin Change Ch interface (Facility) admin state. state is disabled. Green Interface is active, valid No action is required. signal, valid hardware, no alarms FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...

  • Page 281: Wca-Pc-10G-V

    Hardware Description. It assumes that all measurements for the C/R, C/T, N/R and N/T interfaces are within ADVA Optical Networking specifications and that you have verified that the application wavelength is the same as the wavelength for the FSP 3000R7 module’s client interface. If not, refer to “Finding Your Problem - Follow the Light”...
  • Page 282 An internal error If the condition continues once the module has been condition exists. removed and reinserted, it should be returned to ADVA Optical Networking for repair. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 283 Services Representative. Note – If you do not use a 20 dB attenuated patch cable for the test above, you will destroy the module being tested. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 284 Green Yellow (flashing activated. regained power or all loops have been turned off, it should be blinking Red/ Green) returned to ADVA Optical Networking for repair. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 285 If the condition continues once the module has lost and Green (flashing Green activated. regained power or all loops have been turned off, it should be Red) returned to ADVA Optical Networking for repair. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...

  • Page 286: Wca-Pcn-2G5U

    This subsection will help you resolve issues that can be experienced on WCA-PCN-2G5U modules. It assumes that all measurements for the C/R, C/T, N/R East, N/R West, N/T West and N/T East interfaces are within ADVA Optical Networking specifications and that you have verified that the application wavelength is the same as the wavelength for the FSP 3000R7 module’s client interface.
  • Page 287 Note The use of pluggable transceivers other than those approved by ADVA Optical Networking will result in loss of safety approval for the FSP 3000R7. Pluggable transceivers not approved by ADVA Optical Networking will not function properly. Depending on the channel module type, Rx and Tx of the affected interfaces may be disabled automatically or not.
  • Page 288 An internal error condition If the condition continues once the module has been flashing flashing exists. removed and reinserted, it should be returned to ADVA Optical Networking for repair. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 289 ADVA Optical Networking for repair. • If NW/R respective NE/R and C/T illuminate, repeat the test on the other side of the link. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 290 NW/R respective NE/R lights up solid yellow, because the clock setting of the far-end module does match to the data rates of the connected application. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 291 (flashing Red/ set to Multiplexer NE & the far-end, because there is only one network laser blinking Green) working (Converter on Mode West or on Mode East) FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 292 Red/ Green) Yellow module (set to Converter on Mode A) does not NW/R - match to the near-end blinking Transmission Mode setting FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 293 Note: This module cannot switch to the protected line, blinking Green traffic to this module is interrupted as soon as the /flashing Red/ working line is broken. Green) FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 294 If both sides of the link illuminate with the patch cable, but not when the network link is connected, please contact your ADVA Optical Networking Technical Services Representative. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 295 NE/T - solid network LEDs on the near and far-end OTM modules blinking NE/R - Off pluggable transceivers Green are off. line West. (flashing Red/ Green) FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 296 C/T LED of the far-end OTM module lights up red, because the forced on network laser transmitted CW light and this does not match to the network clock recovery frequency. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...

  • Page 297: Wca-Pcn-16Gu

    This subsection provides troubleshooting guidelines for 5WCA-PCN-16GU modules. It assumes that all measurements for the Cx and Nx interfaces are within ADVA Optical Networking specifications and that you have verified that the application wavelength is the same as the wavelength for the FSP 3000R7 module’s client interface.
  • Page 298 Tx Laser Failure Replace the malfunctioning pluggable transceiver, if a replacement is available. Otherwise, return the malfunctioning pluggable transceiver to ADVA Optical Networking for repair. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 299 Pluggable transceiver is not Consult your ADVA Optical Networking approved by ADVA Optical Representative about obtaining a Networking - no traffic. pluggable transceiver approved by ADVA Optical Networking. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 300 In a client channel card pro- No action is required tection configuration, this standby port is operating error-free. Hence, the inter- face is capable of taking over traffic. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...

  • Page 301: Enterprise Type Channel Modules

    (for example, LKDO-OFF) are not indicated by these Note LEDs, since they require troubleshooting the fault upstream (at another port of the same module or a remote module). FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...

  • Page 302: Troubleshooting Enterprise Type Tdm Channel Modules

    “5TCE-PCTN-8GU+(AES)10GS” on p. 303 “5TCE-PCN-8GU+(AES)10GS” on p. 312 “5TCE-PCTN-10GU+(AES)10G” on p. 321 “5TCE-PCN-10GU+(AES)10G” on p. 330 “8TCE-ESCON+2G5-V” on p. 339 “8TCE-GLINK+2G5-V” on p. 343 “10TCE-PCN-10G+100G(-GF)” on p. 347 “10TCE-PCN-16GU+(AES)100G and 10TCE-PCN-16GU+AES100G-BSI” on p. 353 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...

  • Page 303: Tce-Pctn-8Gu+(Aes)10Gs

    The modules are available in different variants that are described in the Hardware Description. It assumes that all measurements for the Cx/R, Cx/T and the network interface are within ADVA Optical Networking specifications and that you have verified that the application wavelength is the same as the wavelength for the FSP 3000R7 module’s client interfaces.
  • Page 304 Check the Config tab on the port associated with the between channel protection and verify that the module AIDs for the modules using client protected modules are correct. channel card protection has failed. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 305 Software Update Actions” on p. 628. Remove and insert the module. If the LED is still blinking yellow to off, contact your ADVA Optical Networking Technical Services Representative. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 306 Check that the data rate and protocol matches. Check optical power levels. Refer to “Finding Your Problem - Follow the Light” on p. 53 in this document. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 307 Enable the Ch Interface (Facility) admin state - Configure the Ch Interface (Facility) admin state to “In Service”. Ch Interface (Facility) Change Ch Interface (Facility) admin state. admin state is disabled. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 308 Adjust the optical input power (i.e., install the appropriate attenuators) to fulfill the Optical Input Power requirements. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 309 Compare the measured value with the channel module/pluggable transceiver specification. Adjust the optical input power (i.e., the appropriate attenuators) to fulfill the Optical Input Power requirements. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 310 500 ms Verify that fiber cables are connected. Check optical power levels. Refer to “Finding Your Problem - Follow the Light” on p. 53 in this document. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 311 Ch Interface (Facility) Change Ch Interface (Facility) admin state. admin state is disabled. Green Interface is active, No action is required. valid signal, valid hardware, no alarms FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...

  • Page 312: Tce-Pcn-8Gu+(Aes)10Gs

    5TCE-PCN-8GU+AES10GS modules, henceforth referred to as 5TCE-PCN-8GU+(AES)10GS. It assumes that all measurements for the Cx/R, Cx/T and the network interface are within ADVA Optical Networking specifications and that you have verified that the application wavelength is the same as the wavelength for the FSP 3000R7 module’s client interfaces.
  • Page 313 Otherwise, consult the corresponding person configured as Crypto Officer on this module. For more information about configuring the Crypto Officer, refer to the Network Element Director Online Help. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 314 “In Service”, “Management” or “Maintenance”. Module admin state is If the management displays “unassigned”, check unassigned. if the module is provisioned. If required provision the module. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 315 Verify that fiber cables are properly connected. Check optical power levels. Refer to the procedure, “Finding Your Problem - Follow the Light” on p. 53 in this document. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 316 Enable the Ch Interface (Facility) admin state - Configure the Ch Interface (Facility) admin state to “In Service”. Ch Interface (Facility) Change Ch Interface (Facility) admin state. admin state is disabled. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 317 Adjust the optical input power (i.e., install the appropriate attenuators) to fulfill the Optical Input Power requirements. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 318 Verify that the provisioned service type matches frame sync detected the incoming signal type. Check optical power levels. Refer to “Finding Your Problem - Follow the Light” on p. 53 in this document. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 319 For more information about the module settings, refer to the Network Element Director Online Help. Yellow First key has been No action is required. flashing exchanged after a module cold restart. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 320 ADVA not approved by Optical Networking. ADVA Optical Net- working but is trans- mitting traffic. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...

  • Page 321: Tce-Pctn-10Gu+(Aes)10G

    5TCE-PCTN-10GU+AES10G modules, The modules are available in different variants that are described in the Hardware Description. It assumes that all measurements for the Cx/R, Cx/T and the network interface are within ADVA Optical Networking specifications and that you have verified that the application wavelength is the same as the wavelength for the FSP 3000R7 module’s client interfaces.
  • Page 322 Otherwise, consult the corresponding person configured as Crypto Officer on this module. For more information about configuring the Crypto Officer, refer to the Network Element Director Online Help. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 323 “In Service”, “Management” or “Maintenance”. Module admin state is • If the management displays “unassigned”, check if unassigned. the module is provisioned. • If required provision the module FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 324 Verify that fiber cables are properly connected. Check optical power levels. Refer to the procedure, “Finding Your Problem - Follow the Light” on p. 53 in this document. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 325 Enable the Ch Interface (Facility) admin state - Configure the Ch Interface (Facility) admin state to “In Service”. Ch Interface (Facility) Change Ch Interface (Facility) admin state. admin state is disabled. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 326 Adjust the optical input power (i.e., install the appropriate attenuators) to fulfill the Optical Input Power requirements. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 327 Refer to “Finding Your Problem - Follow the Light” on Power non-existing or p. 53 in this document. below the defined minimum level is detected at the input. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 328 No Ch Interface Provision a Ch Interface (Facility). (Facility) provisioned. Enable the Ch Interface (Facility) admin state - Configure the Ch Interface (Facility) admin state to “In Service”. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 329 Ch Interface (Facility) Change Ch Interface (Facility) admin state. admin state is disabled. Green Interface is active, No action is required. valid signal, valid hardware, no alarms FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...

  • Page 330: Tce-Pcn-10Gu+(Aes)10G

    5TCE-PCN-10GU+AES10G modules, henceforth referred to as 5TCE-PCN-10GU+(AES)10G. It assumes that all measurements for the Cx/R, Cx/T and the network interface are within ADVA Optical Networking specifications and that you have verified that the application wavelength is the same as the wavelength for the FSP 3000R7 module’s client interfaces.
  • Page 331 Otherwise, consult the corresponding person configured as Crypto Officer on this module. For more information about configuring the Crypto Officer, refer to the Network Element Director Online Help. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 332 “In Service”, “Management” or “Maintenance”. Module admin state is • If the management displays “unassigned”, check unassigned. if the module is provisioned. • If required provision the module FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 333 Verify that fiber cables are properly connected. Check optical power levels. Refer to the procedure, “Finding Your Problem - Follow the Light” on p. 53 in this document. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 334 Install the correct pluggable transceiver. supported by the installed pluggable transceiver match the data rates supported by the channel module. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 335 Otherwise, consult the corresponding person configured as Crypto Officer on this module. For more information about the module settings, refer to the Network Element Director Online Help. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 336 Refer to “Finding Your Problem - Follow the Light” on Power non-existing or p. 53 in this document. below the defined minimum level is detected at the input. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 337 Enable the Ch Interface (Facility) admin state - Configure the Ch Interface (Facility) admin state to “In Service”. Ch Interface (Facility) Change Ch Interface (Facility) admin state. admin state is disabled. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 338 Consult your technical services representative about ing to red transceiver is not obtaining a pluggable transceiver approved by ADVA approved by ADVA Optical Networking. Optical Networking but is transmitting traffic. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...

  • Page 339: Tce-Escon+2G5-V

    This module is available in different variants that are described in the Hardware Description. It assumes that all measurements for the Cx/R, Cx/T, N/R and N/T interfaces are within ADVA Optical Networking specifications and that you have verified that the application wavelength is the same as the wavelength for the FSP 3000R7 module’s client interfaces.
  • Page 340 Note - The module should lose power for at least 10 sec. to in the frame. allow any and all capacitance to dissipate. Green Green Green Yellow Yellow Client Loop is set. Disable the Loop. blinking FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 341 You have probably swapped your transmit and receive an application signal connections to the application. Exchange Cx/T and Cx/R only on the network connectors on the interface in question. side of the link. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 342 Green Yellow Green Green Client interface is Enable client interface and set the clock. blinking disabled. Data rate does not match the set clock frequency. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...

  • Page 343: Tce-Glink+2G5-V

    This module is available in different variants that are described in the Hardware Description. It assumes that all measurements for the Cx/R, Cx/T, N/R and N/T interfaces are within ADVA Optical Networking specifications and that you have verified that the application wavelength is the same as the wavelength for the FSP 3000R7 module’s client interfaces.
  • Page 344 Note - The module should lose power for at least 10 sec. to allow any and all capacitance to dissipate. Green Green Green Yellow Yellow Client Loop is set. Disable the Loop. blinking FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 345 You have probably swapped your transmit and receive application signal only on the connections to the application. Exchange Cx/T and Cx/R network side of the link. connectors on the interface in question. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 346 Green Yellow Green Green Client interface is disabled. Enable client interface and set the clock. blinking Data rate does not match the set clock frequency. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...

  • Page 347: Tce-Pcn-10G+100G(-Gf)

    10TCE-PCN-10G+100G module, in the following referred to as 10TCE-PCN-10G+100G(-GF). It assumes that all measurements for the client and network interfaces are within ADVA Optical Networking specifications and that you have verified that the application wavelength is the same as the wavelength for the FSP 3000R7 module’s client interfaces.
  • Page 348 “Maintenance”, “Management” or “In Service” SFP transceiver was inserted and Reinsert the SFP transceiver module. interface provisioned, then the SFP transceiver was removed. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 349 Loss of input power - Power non- Refer to “Finding Your Problem - Follow existing or below the defined the Light” on p. 53 in this document. minimum level detected at the input. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 350 Provision a channel interface on the client facility. Enable the client channel (facility) admin state as described below in ”Change the client channel (facility) admin state”. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 351 Compare the measured value with the channel module/pluggable transceiver specification. Adjust the optical input power (i.e., the appropriate attenuators) to fulfill the Optical Input Power requirements. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 352 System Description, “Management” chapter. Green Interface is active, valid signal, No action is required. valid hardware, no alarms FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...

  • Page 353: Tce-Pcn-16Gu+(Aes)100G And 10Tce-Pcn-16Gu+Aes100G-Bsi

    16GU+AES100G-BSI modules. Note This section assumes that all measurements for the client and network interfaces are within ADVA Optical Networking specifications and that you have verified that the application wavelength is the same as the wavelength for the FSP 3000R7 module client interfaces. If not, refer to “Finding Your Problem - Follow the Light”...
  • Page 354 Yellow Power is abnormal. module to ADVA Optical Networking for repair. Power failure Green Power is OK. No action is required. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 355 For more information about configuring the Crypto Officer, refer to the Network Element Director Online Help. Only in 10TCE-PCN-16GU+AES100G and 10TCE-PCN-16GU+AES100G-BSI. Only in 10TCE-PCN-16GU+AES100G and 10TCE-PCN-16GU+AES100G-BSI. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 356 Only in 10TCE-PCN-16GU+AES100G and 10TCE-PCN-16GU+AES100G-BSI. Only in 10TCE-PCN-16GU+AES100G-BSI. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 357 “Maintenance,” “Management,” or “In Service.” Pluggable transceiver was inserted Reinsert the pluggable transceiver. and the interface provisioned, but then the pluggable transceiver was removed. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 358 Check optical power measurements. Refer to the procedure, “Finding Your Problem - Follow the Light” on p. 53 in this document. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 359 “Finding Your Problem - Follow the Light” on p. 53 in this document. J/SM/4CS-#C1270-#C1330/LC/0400 J/MM50/MPO12-LC08/0300 or J/MM50/MPO12-LC08/1000 for 40G operation and J/MM50/MPO24-LC20/0300 or J/MM50/MPO24-LC20/1000 for 100G operation. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 360 "loss of output power" failures indicated by the other Cx LEDs. Refer to “Finding Your Problem - Follow the Light” on p. 53 in this document. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 361 Provision a channel interface (facility) on the pluggable transceiver. Enable the client channel (facility) administrative state. Channel interface (facility) admin Change channel interface (facility) state is disabled. admin state. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 362 Pluggable transceiver was inserted Reinsert the pluggable transceiver. (N2, N3, and N4 and the interface provisioned, but are Off) then the pluggable transceiver was removed. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 363 Otherwise, return the malfunctioning pluggable trans- ceiver to ADVA Optical Networking for repair. Only in 10TCE-PCN-16GU+AES100G and 10TCE-PCN-16GU+AES100G-BSI. Only in 10TCE-PCN-16GU+AES100G-BSI. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 364 Normally a consequence of loss of optical input power. Also may be due to failure/degeneration of an internal component or splice. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 365 Crypto Officer assigned to this mod- ule. For more information, refer to the Network Element Director Online Help. Only in 10TCE-PCN-16GU+AES100G and 10TCE-PCN-16GU+AES100G-BSI. Only in 10TCE-PCN-16GU+AES100G-BSI. Only in 10TCE-PCN-16GU+AES100G. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 366 (for example, LR10), is not interface, no action is required. installed, or is not approved. Please refer to the explanation per- taining to network LEDs earlier in this section. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 367 ADVA APPROVE and MEA-PHYS Optical Networking. conditions are raised. Green Interface is active, with a valid No action is required. signal, valid hardware, and no alarms. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...

  • Page 368: Troubleshooting Enterprise Type Wdm Channel Modules

    The LEDs are located on the faceplate of every WDM enterprise channel module. The following subsection identifies and resolves issues of: “WCE-PCN-100G(B)” on p. 369 “4WCE-PCN-16GFC” on p. 377 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...

  • Page 369: Wce-Pcn-100G(B)

    100GB modules, in the following referred to as WCE-PCN-100G. It assumes that all measurements for the client and network interfaces are within ADVA Optical Networking specifications and that you have verified that the application wavelength is the same as the wavelength for the FSP 3000R7 module’s client interfaces.
  • Page 370 “Maintenance”, “Management” or “In Service” CFP transceiver was inserted Reinsert the CFP transceiver module. and interface provisioned, then the CFP transceiver was removed. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 371 Verify that fiber cables are connected. Check optical power levels. Refer to the procedure, “Finding Your Problem - Follow the Light” on p. 53 in this document. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 372 (Normally a consequence of loss of optical input power. Also may be due to failure/degeneration of an internal component or splice.) FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 373 Consult your Technical Services module is not approved by Representative about obtaining a CFP ADVA Optical Networking - no transceiver module approved by ADVA traffic. Optical Networking. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 374 Loss of signal Verify that fiber cables are connected. Check optical power levels. Refer to “Finding Your Problem - Follow the Light” on p. 53 in this document. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 375 Refer to “Finding Your Problem - Follow the non-existing or below the Light” on p. 53 in this document. defined minimum level is detected at the input. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 376 System Description, “Management” chapter. Green Interface is active, valid signal, No action is required. valid hardware, no alarms FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...

  • Page 377: Wce-Pcn-16Gfc

    This subsection addresses LED indications and troubleshooting guidelines on 4WCE-PCN-16GFC modules. It assumes that all measurements for the Cx and Nx interfaces are within ADVA Optical Networking specifications and that you have verified that the application wavelength is the same as the wavelength for the FSP 3000R7 module’s client interface.
  • Page 378 If required provision the module as described in the Network Element Director Online Help. Green Module provisioned, admin No action is required. state is “Maintenance”, “Management” or “In Service” FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 379 Refer to “Finding Your Problem - Follow the non-existing or below the Light” on p. 53 in this document. defined minimum level is detected at the input. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 380 MEA-PHYS condition is raised. Off flashing to The installed pluggable trans- Install the correct pluggable transceiver. ceiver does not match the pro- visioned type. MEA-ACCEPT condition is raised. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 381 Compare the measured value with the channel module/pluggable transceiver specification. Adjust the optical input power (i.e., install the appropriate attenuators) to fulfill the Optical Input Power requirements. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 382 MEA-PHYS condition is raised. Off flashing to The installed pluggable trans- Install the correct pluggable transceiver. ceiver does not match the pro- visioned type. MEA-ACCEPT condition is raised. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 383 ADVA Optical no traffic. MEA- Networking. APPROVE and MEA-PHYS conditions are raised. Green Interface is active, valid No action is required. signal, valid hardware, no alarms. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 384 Troubleshooting Enterprise Type WDM Channel Modules This page intentionally left blank. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...

  • Page 385: Management And Switch Modules

    LED indicators and troubleshooting guidelines for management modules. “Troubleshooting Switch Modules” on p. 414, which addresses LED indicators and troubleshooting guidelines for switch modules. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...

  • Page 386: Troubleshooting Management Modules

    This section describes the LED behavior of the NCU (NCU2E), and NCU-II. The LED behavior is identical for these NCU types. Figure 16: LED Indicators and Reset Button of the NCU (NCU2E) FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...

  • Page 387: Troubleshooting Serial Connection Issues

    Hint – the NCU requires a signal on pin 1 of the DB 9 visible, but the NCU connector and many store-bought cables do not bring this does not seem to pin through. recognize anything you type. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...

  • Page 388: Troubleshooting Ethernet Connection Issues

    IP network as the NCU and the NCU IP address is the expected value. The NCU stops This is a common symptom of duplicate IP addresses. responding to pings. Change the IP address of the NCU. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...

  • Page 389: Troubleshooting Ncu Configuration Issues

    However, it is unlikely that any trap recipient will receive none of the intended traps. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...

  • Page 390: Ncu Led Status

    Network line is No action is required. Note: If the LAN interface is “disabled” (ADMIN Link LED established. State = disabled), the LAN LED is still lit green. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 391 The button should return to its normal state. • Try using a different PC or a different interface on the hub or switch. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...

  • Page 392: Ncu-Ii-P

    NCU-II-P is provisioned in the Module admin state management. is “disabled”. • If the NCU-II-P is not provisioned, create the NCU-II-P. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 393 • If the management displays “unassigned”, check if the NCU-II-P is provisioned in the management. • If the NCU-II-P is not provisioned, create the NCU-II-P. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...

  • Page 394: Ncu-S

    • If the NCU is not provisioned, create the NCU- “disabled”. Link status Green Link is established. No action is required. for port C1 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 395 The button should return to its normal state. • Use a different PC or interface on the hub or switch. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 396 The use of pluggable transceivers other than those approved by ADVA Optical Networking will result in loss of safety approval for the FSP 3000R7. Pluggable transceivers not approved by ADVA Optical Networking will not function properly. Depending on the channel module type, Rx and Tx of the affected interfaces may be disabled automatically or not.
  • Page 397 SCU is provided to the management. • If the SCU is not provided, create the SCU. Green Module is enabled; No action is required. no alarms FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 398 No link, but light Replace the pluggable transceiver. blinking to off Power supply failure Enable the interface, configure the admin status to up. for pluggable transceiver. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...

  • Page 399: Scu-Ii

    The use of pluggable transceivers other than those approved by ADVA Optical Networking will result in loss of safety approval for the FSP 3000R7. Pluggable transceivers not approved by ADVA Optical Networking will not function properly. Depending on the channel module type, Rx and Tx of the affected interfaces may be disabled automatically or not.
  • Page 400 Install an appropriate pluggable transceiver. transceiver is not approved by ADVA Optical Networking Yellow no signal connected Check the fiber cable connection between the SCU- IIs. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...

  • Page 401: Scu-S

    “Performing Other Software Update Actions” on p. 628. Note Before you start with troubleshooting, ensure that the administrative state of the affected module is configured to “Maintenance”. Note FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 402 SCU-S is provisioned to the management. • If the SCU-S is not provisioned, create the SCU-S. Green Module is enabled; no No action is required. alarms FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...

  • Page 403: Oscm

    • Two LAN LEDs per Ethernet port to indicate the interface status This section assumes that all measurements for the N, NE, NW interfaces are within ADVA Optical Networking specifications. If not, refer to “Finding Your Problem - Follow the Light” on p. 53 in this document.
  • Page 404 The use of pluggable transceivers other than those approved by ADVA Optical Networking will result in loss of safety approval for the FSP 3000R7. Pluggable transceivers not approved by ADVA Optical Networking will not function properly. Depending on the channel module type, Rx and Tx of the affected interfaces may be disabled automatically or not.

  • Page 405: Utm And Utm-S

    “Performing Other Software Update Actions” on p. 628. Note Before you start with troubleshooting, ensure that the administrative state of the affected module is set to “Maintenance”. Note FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 406 “Unassigned”, check if the UTM/UTM-S is provisioned in the management. • If the UTM/UTM-S is not provisioned, create the UTM/UTM-S. Green Module is enabled; no No action is required. alarms FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 407 17 to 20 (UTM) alarm in the UTM-S. the LED or external alarm status. No telemetry contact act- No action is required. This LED is only applicable to the UTM. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...

  • Page 408: Pscu

    If the LED of the PSUs lights up green, a hardware error of the PSCU has occurred. Replace the PSCU. Return the defective module to ADVA Optical Networking. Green Power ok No action is required. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 409 “Finding Your Problem - Follow the #Dyy) Light” on p. 53 of this document. Check for a power abnormal alarm and refer to the solution above. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 410 Port admin state is If the management displays “unassigned”, unassigned. check if the PSCU is provisioned in the management. If the module is not provisioned, create the PSCU. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...

  • Page 411: Cem/9Hu

    If the LED is still yellow, return the module to ADVA Optical Networking for repair or contact your Technical Services Representative. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 412 If the LED is still yellow, return the module to ADVA Optical Networking for repair or contact your Technical Services Representative. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 413 Port admin state is If the management displays “unassigned”, unassigned. check if the CEM/9HU is provisioned in the management. If the module is not provisioned, create the CEM/9HU. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...

  • Page 414: Troubleshooting Switch Modules

    This section will help you resolve issues that can be experienced on the switch modules. The following subsections identify and resolve issues of: “OPPM” on p. 415 “VSM” on p. 418 “RSM-OLM#1630” on p. 420 “RSM-SF” on p. 423 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...

  • Page 415: Oppm

    If the indication persists, return the module. Yellow Power is abnormal Remove the module, wait 10 seconds, then insert the module into the slot. If the indication persists, return the module. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 416 Admin state is "unas- If the port is to be used, provision the port. No action is required if the port is not in use. signed" FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 417 No action is required. flashing to tection configuration, this standby port is oper- ating error-free. Hence the interface is capable of taking over traffic. Green Port operation is normal. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 418 VSM has occurred. Return the VSM to ADVA Optical Networking. Green Power is ok No action is required. Module major and critical Check the fault management table. alarms. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 419 Check the backup line availability. Check the VSM configuration settings (VSM is locked). East line interface is not Check the network line west availability and the active. internal cabling. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...

  • Page 420: Rsm-Olm#1630

    This section will help you resolve issues that can be experienced on the RSM-OLM#1630 module. It assumes that all measurements for all interfaces are within the ADVA Optical Networking specifications. If not, refer to “Finding Your Problem - Follow the Light” on p. 53 in this document.
  • Page 421 If the protected line is red blinking on only one RSM- OLM, the transmit direction of this RSM-OLM is not available. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 422 Input Power Data transmission value above the protected via active line (green) line attenuation. Protected line is available, but the switch threshold is below the current line attenuation. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...

  • Page 423: Rsm-Sf

    RSM-SF This section will help you resolve issues that might be experienced with the RSM-SF#1310 and RSM-SF#1510 modules. It assumes that all measurements for all interfaces are within the ADVA Optical Networking specifications. If not, refer to “Finding Your Problem - Follow the Light” on p. 53 in this document.
  • Page 424 Green flashing East line is inactive; No action is required. east line is ok. Green East line is active (traffic goes via the east line). FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...

  • Page 425: Reconfigurable Optical Layer Devices

    Reconfigurable Optical Layer Devices This chapter addresses LED indicators and troubleshooting guidelines for these modules:  “ROADM-C40/40/OPM-3HU/2DC” on p. 426 “ROADM and CCM Modules” on p. 429 “4-OPCM” on p. 434 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...

  • Page 426: Roadm-C40/40/Opm-3Hu/2Dc

    Make sure Power A and B are on. both off Internal power Turn Power A and B off, wait 10 seconds,then failure turn Power A and B on. If the indication persists, return the shelf. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 427 Install the appropriate attenuator to reduce the optical input power to be within specifications. Refer to the procedure, “Finding Your Problem - Follow the Light” on p. 53 in this document. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 428 If the indication persists, replace the SFP or optical power connected SFP as required. received. Green Port operation is No action is required. normal. Management connection is established. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...

  • Page 429: Roadm And Ccm Modules

    Troubleshooting Steps All LEDs Initialization error Remove the module, wait 10 seconds, then insert the module into the slot. If the indication persists, return the module. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 430 Remove the module, wait 10 seconds, then insert the module into the slot. If the indication persists, return the module. Green Module operation is normal No action is required. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 431 Refer to the procedure, “Finding Your Prob- lem - Follow the Light” on p. 53 in this doc- Optical Power Tx Low ument. Optical Power Tx High FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 432 If the connection is correct, no action is required. If connection is incorrect, remove the fiber, then delete the connection listed in Physical Connections. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 433 LED Colors Potential Cause Troubleshooting Steps Blink Green Fiber Detection: Standard No action is required. to Off fiber connection. C1-C9 Green Port operation is normal. P1, P2 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...

  • Page 434: Opcm

    If the module is to be used, provision the module. Admin state is “disabled” If the module is to be used, set the Admin State to "In Service”, “Management” or “Maintenance”. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 435 Install the appropriate attenuator to reduce the optical power receive to be within specifications. Refer to the procedure, “Finding Your Problem - Follow the Light” on p. 53 in this document. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 436 Make sure the Optical Power Rx is within specifications. If Optical Power Rx is within specifications, return the module. Green Port operation is normal. No action is required. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...

  • Page 437: Optical Filters (Passive Modules And Shelves)

    OSFM+#1510-SFB, OSFMA+1510 Modules (OSFM) Optical Power Splitter Mod- 1PM/MM, 1PM/SM, 2PM/MM, 2PM/MM-OM3, ules 2PM/SM, PSM-95/5, 2PSM-95/5, 5PSM, 8PSM, PSM40-MROADM Optical Time-Domain Reflec- 2-OTFM+#1650 tometer Filter Module FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 438 Update Actions” on p. 628. Remove and insert the module. If the LED is still flashing yellow to off, contact your ADVA Optical Networking Technical Services Representative. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 439 Optical Power Rx Measure the optical power receive. Refer to the procedure, “Finding Your Problem - Follow the Light” on p. 53 in this document. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 440 Refer to the procedure, “Finding High Your Problem - Follow the Light” on p. 53 in this document. Green Power operation No action is required. is normal. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...

  • Page 441: Optical Amplifiers

    “Variable Gain(-Controlled) EDFA Modules” on p. 451 “RAMAN-C10 Module” on p. 459 “2RAMAN-C15-LL Module” on p. 467 “AMP-S20H-C15 and AMP-S20L-C15 Modules” on p. 475 “EDFA-S20H and EDFA-S20L Modules” on p. 486 “2EDFA-S20L-S10L Modules” on p. 495 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...

  • Page 442: Fixed Pump-Power Edfa Modules

    Fixed Pump-Power EDFA Modules This subsection will help you resolve issues that might be experienced with EDFA-C-S10 modules. It is assumed that the measurements for all interfaces are within ADVA Optical Networking specifications. If not, please refer to “Finding Your Problem - Follow the Light” on p. 53 in this document.
  • Page 443 10 seconds to allow any and all capacitance to dissipate. Green Output power level is No action is required. Module turned off. Activate the module. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...

  • Page 444: Fixed Gain-Controlled Edfa Modules

    LEDs for these EDFA module types. Follow all the instructions precisely. If you do not supply the specified attenuation on given steps, you will destroy the module being tested. CAUTION FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...

  • Page 445: Fixed Gain-Controlled, Single-Stage Edfa Modules

    If the management displays “disabled”, change the admin state to “In Service”. Module admin state is Module is not provisioned, start the provisioning “unassigned”. process. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 446 If the management displays “disabled”, change the admin state to “In Service”, “Management” or “Maintenance”. Interface admin state is The module is not provisioned. Start provisioning unassigned. the module. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...

  • Page 447: Fixed Gain-Controlled, Double-Stage Edfa Modules

    In the case that the module is installed and “disabled”. provisioned, check the admin state settings. If the management displays “disabled”, change the admin state to “In Service”. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 448 OK - amplified output power does not reach target level. (Gain of stage 2 does not reach target level due to incorrect midstage attenuation.) FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 449 1 does not the specification. Install appropriate attenuators reach target level. to fulfill the Optical Input Power requirements. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 450 Gain of stage 1 reaches target level and the received power of stage 2 is sufficient; interface is disabled or unassigned FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...

  • Page 451: Variable Gain(-Controlled) Edfa Modules

    Follow all the instructions precisely. If you do not supply the specified attenuation on given steps, you will destroy the module being tested. CAUTION FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...

  • Page 452: Variable Gain-Controlled Edfa Modules

    The EDFA-C-S26-VGCB-DM and the EDFA-C-S26-VGC-DM are identical, except that the EDFA-C-S26- VGCB-DM has a 1528.77 nm OSC filter whereas the EDFA-C-S26-VGC-DM has a 1510 nm OSC filter. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 453 Remove and reinsert the module. (Gain of stage 2 does not If the condition continues, the module reach target level.) should be returned to ADVA Optical Networking for repair. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 454 Gain of stage 1 reaches target level and the received power of stage 2 is sufficient; interface is disabled or unassigned FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 455 Gain of stage 1 reaches target level and the received power of stage 2 is sufficient; interface is disabled or unassigned FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 456 Module admin state is Module is not provisioned, start the “unassigned”. provisioning process. Green Module provisioned, admin No action is required. status “Maintenance”, “Management” or “In Service” FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 457 If the management displays “disabled”, change the admin state to “In Service”, “Management” or “Maintenance”. Interface admin state is The module is not provisioned. Start unassigned. provisioning the module. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...

  • Page 458: Variable-Gain Edfa Modules

    EDFA. The LED description of the EDFA-C-S26-VGC-DM also applies to the EDFA-C-D27-GCB-DM. Refer to Table 87 on p. 456 for information about the LEDs of the EDFA-C-D27-GCB-DM. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...

  • Page 459: Raman-C10 Module

    “N” to indicate the relative operating status of the network port and the upgrade port Please note, the module should lose power for at least 10 seconds to allow any and all capacitance to dissipate. Note FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 460 Module is not provisioned, start the provisioning process. Green Module provisioned, admin status is No action is required. “Maintenance”, “Management”, “In Service” or “Auto In Service” FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 461 Verify that the module placement and that the surrounding equipment contained within the same shelf conform to the product’s engineering guidelines. Replace the plug or module supporting the facility. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 462 ASE table, there should be no payload signal power present at the Raman network port receiver. Perform the ASE table build process on the Raman module. Replace the Raman module. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 463 Replace the Raman module. Laser-Current Abnormal (high/low Replace the plug or Raman module supporting the facility, as appropriate. threshold) FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 464 If the signal meets the required specifications proceed to the next step below, otherwise locate the source of the signal problem upstream and repair the problem. Replace the module supporting the facility. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 465 Replace the module supporting the facility. LASER EOL Replace the RAMAN module. LASER Degrade Replace the RAMAN module. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 466 Examine the network span and correct all factors causing excessive loss, such as bent or damaged fibers, optical attenuators with values higher than appropriate, or loose or damaged optical connectors. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...

  • Page 467: Raman-C15-Ll Module

    “U” to indicate the operating status of the upgrade port The module should lose power for at least 10 seconds to allow any and all capacitance to dissipate. Note FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 468 Module is not provisioned, start the provisioning process. Green Module provisioned, admin status is No action is required. “Maintenance”, “Management”, “In Service” or “Auto In Service” FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 469 Verify that the module placement and that the surrounding equipment contained within the same shelf conform to the product’s engineering guidelines. Replace the module. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 470 Verify that the network side fiber is the correct type and connected correctly. Verify that the amplifier is provisioned for the correct fiber type. Perform the ASE table build process on the Raman module. Replace the Raman module. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 471 If the signal meets the required specifications proceed to the next step below, otherwise locate the source of the signal problem upstream and repair the problem. Replace the module supporting the facility. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 472 Pumps are up. Output power is within No action is required. limit. Amplifier is operating without error. Interface provisioned, admin status is "Maintenance", "Management", "In Service" or "Auto In Service". FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 473 Examine the network span and correct all factors causing excessive loss, such as bent or damaged fibers, optical attenuators with values higher than appropriate, or loose or damaged optical connectors. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 474 Pumps are up. Output power is within No action is required. limit. Amplifier is operating without error. Port provisioned, admin status is "Maintenance", "Management", "In Service" or "Auto In Service" FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...

  • Page 475: Amp-S20H-C15 And Amp-S20L-C15 Modules

    “U” to indicate the operating status of the upgrade port The module should lose power for at least 10 seconds to allow any and all capacitance to dissipate. Note FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 476 If the management displays “disabled”, change in the admin state settings to “In Service”. “Auto In Service” Module admin state is “disabled” The EDFA Raman module is not provisioned. Start the provisioning process. or UAS. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 477 VOACTRL Fail Verify that the amplifier is provisioned for the correct fiber type. Perform the ASE table build process on the EDFA Raman module. Replace the module. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 478 Replace the module supporting the facility. EDFA LASER EOL Replace the EDFA Raman module. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 479 If the condition persists, replace the module at the far-end of the fiber. and/or Rx If the condition fails to clear, replace the module supporting this facility. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 480 Verify that an ASE table is present. If not, then initiate an ASE Table build. Replace module. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 481 Examine the network span and correct all factors causing excessive loss, such as bent or damaged fibers, optical attenuators with values higher than appropriate, or loose or damaged optical connectors. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 482 Address any error conditions reported at the far-end module or by the far-end fiber detection termination point. If the condition persists, replace the module supporting the facility. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 483 If the signal meets the required specifications proceed to the next step below, otherwise locate the source of the signal problem upstream and repair the problem. Replace the module supporting the facility. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 484 Replace any module found to operate outside the specified limits. If the condition still fails to clear, replace the module reporting the failure. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 485 If U port is UAS or DSBLD and Fiber detection feature is "enabled" and PTP is DSBLD, then U port LED is off. If U port is UAS or DSBLD and Fiber detection feature is "disabled", then U port LED is off. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...

  • Page 486: Edfa-S20H And Edfa-S20L Modules

    This subsection will help you resolve issues that might be experienced on extended variable gain EDFAs, namely the high gain EDFA-S20H and the low gain EDFA-S20L modules. It is assumed that the measurements for all interfaces are within ADVA Optical Networking specifications. If not, refer to “Finding Your Problem - Follow the...
  • Page 487 If the condition continues, return the module to ADVA Optical Networking for repair. Yellow Power abnormal Remove and reinsert the EDFA module. If the condition continues, return the module to ADVA Optical Networking for repair. Green Power normal No action is required.
  • Page 488 EDFA pumps are Troubleshoot the LOS condition at the U port. shut down due to an LOS condition at the upgrade (U) port. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 489 Measure the optical input power on the receiver connector to verify that the value is within specifications. abnormal, Check gain/tilt settings. VOACTRL Fail Remove and reinsert the module. If the condition persists, return this EDFA to ADVA Optical Networking for repair. Pump laser EOL Replace the EDFA module. Green The EDFA is oper-...
  • Page 490 If the signal meets the required specifications, locate the source of the signal problem upstream and repair the problem. If the problem continues, replace the module supporting the facility. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 491 Verify that the module at the far-end is correctly provisioned and equipped, and is operating error-free. Address any error conditions reported at the far-end module or by the far-end fiber detection termination point. If the condition persists, replace the module supporting the facility. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 492 If the signal meets the required specifications, locate the source of the signal problem upstream and repair the problem. If the problem continues, replace the module supporting the facility. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 493 If the condition still fails to clear, replace the module reporting the failure. Green No defects on this No action is required. port. Pumps are up. Output power is within required limits. The amplifier is operating without error. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 494 If the EDFA module is not provisioned or the N and U interfaces are not yet provisioned, initiate the provisioning process. Fiber Detection feature is disabled, or Fiber Detection feature is enabled and PTP ADMIN state is disabled, or no fiber detection conditions exist. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...

  • Page 495: Edfa-S20L-S10L Modules

    “U” to indicate the operating status of the upgrade port The module should lose power for at least 10 seconds to allow any and all capacitance to dissipate. Note FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 496 “In Service”. The EDFA module is disabled or Initiate the provisioning process, or set the administrative state to "In Service", not provisioned. "Maintenance", "Management", or "Auto In Service". FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 497 Troubleshoot the LOS condition at the far-end amplifier. down due to Automatic Power Shutdown (APS) , indicating a possible LOS condition at the far- end amplifier. The APS feature must be supported and enabled. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 498 Verify that the module placement and that the surrounding equipment contained within the same shelf conform to the product’s engineering guidelines. If the issue is not resolved, replace the EDFA module. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 499 “In Service”. unassigned. If the EDFA module or the N interface is not provisioned, provision it. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 500 If the issue is not resolved, replace the EDFA module. Pre-amplifier EDFA pump shut Troubleshoot the LOS condition at the N port. down due to a LOS condition at the network (N) port. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 501 Measure the optical input power on the receiver connector to verify that the value is within specifications. Check gain/tilt settings. Remove and reinsert the module. If the condition persists, return this EDFA to ADVA Optical Networking for repair. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 502 If problem continues, replace the module supporting the facility. Fiber connection Optical Power Tx Replace the module supporting this facility. (OPT) Fault FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 503 Replace any module found to operate outside the specified limits. If the condition still fails to clear, replace the module reporting the failure. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 504 Replace any module found to operate outside the specified limits. If the condition still fails to clear, replace the module reporting the failure. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 505 If the EDFA module is not provisioned or the N and U interfaces are not yet PTP ADMIN state is disabled, or provisioned, initiate the provisioning process. no fiber detection conditions exist. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 506 2EDFA-S20L-S10L Modules This page intentionally left blank. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...

  • Page 507: Dispersion Compensation Modules

    If your module has an LED status that is not represented in Table 93 on p. 508, please contact your ADVA Optical Networking Technical Services Representative. Note FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 508 If the status LED indicator on the PSU module is green, then the hardware is faulty. Return the module to ADVA Optical Networking. Green Power is OK. No action is required. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...

  • Page 509: Ncu Troubleshooting

    “Management and Switch Modules” chapter in the Hardware Description. For details on NCU-II-P and associated SCU-II modules, refer to the Note “High Availability” chapter in the System Description. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...

  • Page 510: Viewing Ip Addresses

    The management channels (for example, GCCs) IP addresses are under the Management Channels blade. • Routing information can be found under the Routes, OSPF Areas, and OSPF Neighbors blades. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...

  • Page 511: Setting Ncu Passwords To Default Values

    Your computer must be connected to the NE with a serial cable. • For information about establishing a serial connection, refer to the “Connecting to the Network Element” section in the Provisioning and Operations Manual. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...

  • Page 512: Resetting Passwords In First Generation Ncus

    Press the Reset button located on the faceplate of the NCU to restart it. In response, the boot loader output is displayed. Figure 18 on p. 513 shows an example output. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 513 “CHGME.1A” or “ChangeMe.1Now!2”). • You may then reprovision user accounts. No other provisioning information in the system is affected by this procedure. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...

  • Page 514: Resetting Passwords In Second Generation Ncus

    Press the Reset button located on the faceplate of the NCU to restart it. In response, the boot loader output is displayed. Figure 19 on p. 515 shows an example output. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 515 “CHGME.1A” or “ChangeMe.1Now!2”). • You may then reprovision user accounts. No other provisioning information in the system is affected by this procedure. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...

  • Page 516: Controlling Boot Loader Access

    Select Enable to enable the boot loader process. This setting will allow you to interrupt the boot loader process to reset NCU passwords to default values. Step 4 Select to activate this setting. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...

  • Page 517: Restarting The Ncu

    In the Navigation Tree, select Shelf 1 > NCU Slot . In a redundant NCU-II configuration, select the active NCU slot. Step 3 In the NCU equipment view, select The following warning appears: FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...

  • Page 518: Cold-Starting The Ncu

    To cold start the NCU, press and release the Reset button located on the NCU faceplate, as shown in Figure 20 on p. 519. If required, use a pointed tool. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 519 After four consecutive beeps, the NCU MOD LED changes from blinking to solid green. This indicates that the NCU has completed the restart and you can log in. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...

  • Page 520: Deleting The Active Database

    IP address. Step 4 Confirm with The active database switches to the standby partition on the NCU in case recovery is needed at a later time. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...

  • Page 521: Replacing The Ncu Compact Flash

    Attach a wrist strap to your wrist and insert the grounding cable into the ESD grounding point. Step 3 Place the NCU on the antistatic mat as shown in Figure 21 on p. 522. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 522 Push the locking plate in the direction of the arrow to unlock the Compact Flash card. It slides out of the slot slightly, as shown in Figure 24 on p. 523. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...

  • Page 523: Installing Compact Flash In An Ncu

    ESD-preventive wrist strap or other personal grounding device. • Suitable grounded surface or an antistatic mat for the NCU. • Compact Flash card to be installed. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 524 Figure Figure 26: Insert the Compact Flash Card into the Slot FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 525 Figure 27: Lock the Compact Flash Card by Inserting the Locking Plate c) Gently push until the locking plate is flush with the aluminum shield on the NCU.  The Compact Flash card is locked into position. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...

  • Page 526: Replacing An Ncu

    “Restoring the Database” on p. 614. Database stored on a remote server Follow “Replacing a Malfunctioning NCU” on p. 530 and refer to “Restoring the Database” on p. 614. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...

  • Page 527: Basic Requirements

    The database backup file can also be stored exclusively on the SCU, which requires an SCU with hardware revision 2.01 or higher, an SCU-II, or an SCU-S. For FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 528 Adjust the management computer IP address to be in the same subnet if the NCU IP address changes (for example, after a reboot following a database restoration you may also have to adjust the computer IP address). FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...

  • Page 529: Required Equipment

    USB connections require a respective driver on the management computer. This driver is available on the User Documentation Suite CD or can be obtained from ADVA Optical Networking. Note FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...

  • Page 530: Replacing A Malfunctioning Ncu

    If a database backup is unavailable, create services manually NCU from another Database copied from SCU chassis with factory automatically. default database This action is service-affecting! FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 531 (if available) or to a bare metal surface onto the rack. Step 2 If mounted, remove the front cover from the master shelf. This action is service-affecting! FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 532 Figure 29: Removing an NCU Module from Slot A of an SH7HU Shelf Never reach into the vacant shelf slot. Contact with the adjacent modules or the connectors on the backplane could result in damage to the equipment. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 533 NCUs and NCU-II. NCU-S modules are equipped in slot B in slimline shelves, while NCU-II-P modules are equipped in slots 3 and 18 in SH9HU shelves. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 534 “Management and Switch Modules” on p. 385. If the module does not respond, remove it from the slot. Insert a dummy module into the empty slot. Note FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 535 In response, the NE restarts and you will lose connection to the NE. After four consecutive beeps, the NCU MOD LED changes from blinking to solid green. This indicates that the NCU has completed the restart and you can log in. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 536 If required, update the NCU software to match the software version associated with the database backup, as described in “Updating the NE Software Release” on p. 617. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...

  • Page 537: Replacing A First Generation Ncu With An Ncu-Ii

    (if available) or to a bare metal surface onto the rack. Step 3 If mounted, remove the front cover from the master shelf. Step 4 Identify the NCU to be replaced. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 538 Put the module onto a grounded surface or an antistatic mat and let it cool down. d) As soon as the module has cooled down, place it in the original static- protective package to avoid ESD damage to the module. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 539 If the module is in the correct position, carefully slide it into the slot a few millimeters while guiding the upper and lower edges of the module in the tracks. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 540 Log on the replaced NCU using HyperTerminal and open the Craft Console. The communication between the management computer and the NCU will run over the serial cable. The following warning window is displayed: FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 541 Step 18 Log on to the NE using NED. Step 19 Check whether the new NCU's software version matches the software version associated with the database backup. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 542 If the database backup is located on a remote server and it was renamed during storage, ensure its name has the extension *.DBS. Step 22 Restore the database as described in “Restoring the Database” on p. 614. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...

  • Page 543: Control Plane Maintenance And Troubleshooting

    “Maintaining Tunnels and Services” on p. 544 “Troubleshooting Control Plane Issues” on p. 560 Refer to the Provisioning and Operations Manual for details on enabling the control plane and provisioning associated entities. Note FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...

  • Page 544: Maintaining Tunnels And Services

    This window gives an overview of the existing Tunnels in the NE. If the list is empty, no Tunnels have been provisioned. Step 4 Select Add to provision the Tunnel entity that will be the bearer channel for the service. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 545 Step 10 The rest of the fields can be left at their default values. Continue to the next page of the wizard by selecting Next. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 546 While not strictly necessary, doing so ensures that the control plane managed transport connection follows the precise path of the existing service being converted. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 547 ROADMs are present. During the setup, the message “Tunnel setup in progress...” will appear in the State tab window, and remain displayed until the activation is completed. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...

  • Page 548: About Wdm Cross-Connections

    WDM cross-connections for each channel and at each node carrying the service that you wish to convert. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 549 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...

  • Page 550: Converting A Service From Control To Management Plane Ownership

    Select [Apply] to start the process. During the process, the message “Tunnel teardown in progress...” will appear in the State tab window, and remain displayed until the activation is completed. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...

  • Page 551: Repairing Tunnels After Replacing A Network Element

    (TID) or the IP address of the network element in the far end of the tunnel. • Enter into the Dest. equipment AID field the access identifier (AID) of the endpoint service adaptation module (in the destination network element). FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 552 The administrative state of the Tunnel is at this point Pre Post Signaling. This indicates that the Tunnel path has not been calculated, nor has any provisioning been signalled yet. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 553 If an explicit path must be used, select it in the Available Paths list. In response it will be added as the second item in the Provisioned Paths list. Step 15 Select [Apply] to complete the provisioning of the Tunnel. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 554 Set the administrative state to In Service using the Admin State drop-down list. In response, the displayed window content changes. Step 22 Select [Apply] to activate the Tunnel. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...

  • Page 555: Viewing Traffic Engineering Information In An Ne

    FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 556 If display of the Node TID is enabled for the NE, the Node ID for each visible TE router is also displayed. Step 3 Use the buttons provided to navigate in the list. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 557 These items are found in the FEND Node IP, FEND Link ID and FEND Link IP columns. Step 2 To view more information about a link, select the link. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 558 Step 3 Select Description for even more details about the link, Refresh to update the window or Back to return to the TE Links Unnumbered window. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...

  • Page 559: Manually Restoring A Path

    Because make-before-break semantics are used, it is entirely possible for the newly-selected path to share zero or more links with the failed path, subject to how the new path was computed or specified. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...

  • Page 560: Troubleshooting Control Plane Issues

    Ensure each node in the network is specified in the TE Routers window. If a node is missing from the TE Routers list, check the IP and OSC connectivity to the respective node. Note FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...

  • Page 561: Checking Synchronization Status Of Te Links

    • Queue Discipline (Disc) - indicates whether the TE link is unreachable by the control plane and hence, ignored during the path computation. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...

  • Page 562: Verifying Logical Interfaces

    Log on to the source NE of the TE link and select Service Overview > PTP & Physical Connections Table. The PTP & Physical Connections Table window displays the list of all fiber connections at this NE. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...

  • Page 563: Checking Ospf Settings

    Step 1 Select System Management > System IP Settings > TID IP Table. The System IP Settings window displays the list of nodes in this OSPF domain. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...

  • Page 564: Ensuring The Correct Topology

    • check if the received power level is too high or too low. • check the DCN settings on nodes current connected to this NE. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...

  • Page 565: Verifying Ospf Neighbors

    If any OSPF neighbors are absent from this table, check the OSPF connectivity between the corresponding nodes. If OSPF is used by external DCNs, the Adj field should not be set to DR or BDR. Note FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...

  • Page 566: Resolving Connection Failures Resulting From Mtu Size Mismatches

    Step 3 (NE50 in the above example). Step 5 Select System Management > System OSPF Settings > OSPF Neighbors. The OSPF neighbors of the BDR are displayed. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 567 Step 7 Step 8 to view/edit the MTU size. Figure 36 shows the MTU size mismatch between NE42 and NE50. Figure 36: MTU Size Comparison FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...

  • Page 568: Tracing A Channel Through The Node

    You may trace a channel by optical line and channel number, or by port. Proceed to “Tracking a Channel through a Node” on p. 586 to determine the port at which out-of-range power levels are indicated. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...

  • Page 569: General Module And Management Configuration

    “Tracking a Channel in a Node” on p. 586 “Configuring Trace Monitoring” on p. 589 “Configuring Wavelengths” on p. 593 “Restarting Modules” on p. 595 “Exporting Network Element Logs” on p. 597 “Configuring Equipment Capabilities” on p. 598 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...

  • Page 570: Configuring Snmp Settings

    Select the Community blade to regulate access to the network element. Here you can specify community names and define access rights. Step 5 Select the Trap Recipients blade to view and define trap recipients. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...

  • Page 571: Configuring In-Band Management

    • Each node is connected to the management LAN Overview of Configuration Steps The following steps have to be performed: Channel module ECC configuration NCU configuration FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...

  • Page 572: Example Of Configuring The Ecc

    GCC0 Special is a special customer protocol and not for general use. Step 5 Confirm with The GCC0 entry is listed under Management Channels blade. Step 6 Repeat this procedure for the far-end node. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...

  • Page 573: Example Of Configuring The Ncu

    Change the Admin State to In Service, confirm with and verify with Step 13 Repeat this procedure for the far-end node, but set Proxy ARP to Disable. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...

  • Page 574: Example Of Disabling The Far-End Lan Ip Interface

    ARP configuration. Also, it is frequently forgotten to Note assign an AID to the ECC channel. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...

  • Page 575: Configuring Loopbacks

    The following sections are provided: “Configuring a Client Interface Loopback” on p. 576 “Configuring a Network Interface Loopback” on p. 576 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...

  • Page 576: Configuring A Client Interface Loopback

    The interface must not be part of a protection group. If it is, the protection group must be removed before loopback testing has terminated. Step 1 Select Step 2 In the Navigation Tree, select Shelf > Module slot. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 577 Step 13 Set the Admin State to its original setting before testing with loops. Step 14 Select to save this setting. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...

  • Page 578: Configuring Clock Speeds

    Configure them according to your network plan. Example for 10GE LAN: Step 5 Configure the interface settings, including the Admin State. Step 6 Confirm the settings with FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...

  • Page 579: Setting Auto Laser Shutdown

    Cancel to abort. Step 8 Set the Admin State to the value used before you set Auto Laser Shutdown, or select Auto In Service. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 580 Setting Auto Laser Shutdown Step 9 Select to activate your setting. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...

  • Page 581: Forcing And Releasing Lasers

    The Force Laser On checkbox is now accessible. Without inserted and supported SFP+ at the respective port, the network port will not emit any light although the network laser is forced on. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 582 Set the Admin State to the value used before you forced the laser ON/released the forced-on laser, or select Auto In Service. Step 9 Select to activate your setting. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...

  • Page 583: Checking For Higher-Level Ntp Servers

    Craft Console main menu, you lose root account privileges. You automatically regain the user account privilege you were previously logged on with (e.g. ADMIN). FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...

  • Page 584: Configuring An Oscm

    OSC facility that is being provisioned and the far-end OSC facility transmit power level. If the span attenuation is greater than this value, default set at 25 dB, then an "SD-ATRCV" standing condition is generated. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...

  • Page 585: Configuring Ospf

    Confirm with If you do not establish adjacency when using OSPF with authentication, verify that the authentication string matches on both ends of the link. Note FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...

  • Page 586: Tracking A Channel In A Node

    If desired, select the Optical Power PM checkbox to view the current optical power levels associated with the ports/channel. Table 97 on p. 587 addresses some fields shown in the trace. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 587 For example, the port has a Loss of Signal (LOS) alarm. “n/a” is displayed when performance monitoring is supported but the optical power value is not returned. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 588 Tracking a Channel in a Node Tracking a channel can also be performed in the Monitor application. Note FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...

  • Page 589: Configuring Trace Monitoring

    If relevant, set the TIM Mode to Enable-No AIS. The TIM alarm is then raised when a trace mismatch is detected, but an AIS is not inserted. The TIM alarm is disabled by default. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...

  • Page 590: Configuring Otn Traces

    If the trace monitoring should report the Trace Identifier Mismatch (TIM) alarm. Step 2 Log on to the NE with a channel module supporting the connection and select FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 591 The Enable-Generate AIS option is not supported on all modules or at all layers. Currently, this option is only available on the network ports of WCC-PCTN-100GB and 10TCC-PCTN-10G+100GB modules, at the ODU and OTU layers. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 592 Step 10 Log on to the NE with the other channel module. Step 11 Repeat Step 3 Step 9 to provision the expected and transmitted trace messages. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...

  • Page 593: Configuring Wavelengths

    Select the new wavelength from the Channel drop-down menu. Step 7 Confirm with Step 8 Change the Admin State of the network facility to In Service. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 594 Configuring Wavelengths Step 9 Confirm with FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...

  • Page 595: Restarting Modules

    In the Navigation Tree, select Shelf > Module slot. Step 3 In the Main Pane, select The Restart window opens, displaying the restart options and details associated with the selected restart option. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 596 If the module offers multiple restart options, select the restart type you wish to initiate (Warm Restart or Cold Restart). Cold restarting a module is service affecting! Note Step 5 Select or Cancel to abort. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...

  • Page 597: Exporting Network Element Logs

    Click Export (in the Main Pane on the upper right) to upload this log file. Step 5 Enter relevant details in the PC dialog to save this log file to your PC or an external file server. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...

  • Page 598: Configuring Equipment Capabilities

    Step 3 In the Main Pane, select the row corresponding to the module's equipment details. The Configure Details window opens. Note the current Capability of this module. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 599 Module Capability This is a brief description of the maximum provisionable capability level. This includes information about the feature set covered at this level. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 600 Configuring Equipment Capabilities This page intentionally left blank. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...

  • Page 601: Updating Software, Firmware, And Database

    “Viewing Module Firmware Versions” on p. 616 “Updating the NE Software Release” on p. 617 “Performing Other Software Update Actions” on p. 628 “Transferring Files To/From the NE” on p. 633 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...

  • Page 602: About Software And Database Files

    Each NCU type supports a different set of modules. To save space and to avoid overloading the NCUs, three FWP files are provided. The FWP set files are named as follows: FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...

  • Page 603: Handling Of Files

    Thus, the previously active version FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...

  • Page 604: Software And Database Compatibility

    NE will be lost. You will have to be on site, and reconnect to the NE using a serial connection, to restore contact. Refer to the FSP 3000R7 Provisioning and Operations Manual for guidelines on fixing the problem.
  • Page 605 This leads to the permanent loss of the database previously located in the standby area and may affect traffic on a live system! Please consult ADVA Optical Networking Technical Services if you are contemplating downgrading to an older software release.

  • Page 606: About Ne Software Version And File Names

    9.2.1 NE software package consists of the following files: F7009021.CON, H7009021.PGM, O7009021.PGM, S7009021.PGM, and T7009021. After one maintenance NCU software update and two FWP set updates, the release number would be 9.2.4. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...

  • Page 607: Database Restoration Guidelines For Control Plane Users

    If the data plane is intact (no traffic hit), the recommended course of action is to abandon the tunnel and adopt it again. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 608 Repeat Step 1 Step 2 for all services you intend to tear down. Step 4 Restart the NE, as detailed in “Restarting the NCU” on p. 517. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...

  • Page 609: Provisioning A Green-Field Network

    The recommended course of action is to abandon the tunnel and adopt it again. To adopt the tunnel, refer to “Converting an Existing Service to Control Plane Management” on p. 544". Note FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...

  • Page 610: Backing Up And Restoring The Database

    A database back up to the SCU overwrites any existing database stored on the SCU. • A backup database stored in the NCU RAM is lost during an NCU Note restart. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...

  • Page 611: Backing Up The Database At A Scheduled Time

    2.01 or higher, to save the backup database to the SCU. When the SCU version does not support database backup, the SCU cannot be selected as a database backup destination. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 612 Enter the User Name and Password to access the remote server. Follow any case-sensitive rules imposed by the remote server. e) Specify the remote server Directory Path Name, if needed. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...

  • Page 613: Viewing Files Stored On The Ne

    Select Active NCU/Path Results for files saved to the NCU for Tunnel Path Analysis. The Main Pane displays file name, size and creation date/time of the files. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...

  • Page 614: Restoring The Database

    Enter the User Name and Password to access the remote server. Follow any case-sensitive rules imposed by the remote server. e) Specify the remote server Directory Path Name, if needed. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 615 The activation process restarts the NCU, which takes a few minutes to complete. After four consecutive beeps, the NCU MOD LED changes from blinking to solid green to indicate the NCU has completed the restart and you can log in. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...

  • Page 616: Viewing Module Firmware Versions

    NCU standby partition. Legacy modules were originally developed for the FSP 2000, but converted for operation in the FSP 3000R7. Native modules were designed for the FSP 3000R7. For further information, refer to Appendix C: Equipment Types of FSP 3000R7 Hardware Components in the Hardware Description.

  • Page 617: Updating The Ne Software Release

    An NCU with a software release prior to 7.1.0 may have different optical power thresholds for pluggable transceivers than later releases. Optical power thresholds outside the updated pluggable transceiver spe- Note cifications will be reset to default values. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 618 Native modules were designed for the FSP 3000R7. Legacy modules were originally developed for the FSP 2000, but converted for operation in the FSP 3000R7. For further information, refer to Appendix C: Equipment Types of FSP 3000R7 Hardware Components in the Hardware Description.
  • Page 619 Transfer the firmware package to native modules. Activate the software release in the NCU standby area and the firmware packages in the native modules' backup area. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...

  • Page 620: Transferring Software To The Ncu

    Directory Path Name on the remote sever, if needed. If the remote server is a GNE, set Directory Path Name to /cfdisk. Note File Name for the software configuration file (*.CON file). FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...

  • Page 621: Transferring Firmware Packages To All Modules (Native)

    FSP 3000R7 modules. However, downgrades to a FWP before Release 9.3 on FSP 3000R7 modules that were upgraded to a FWP from Release Note 9.3 or later, are marked as not service affecting. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 622 The next step in the software release update is to activate the NCU software and module firmware packages, as described in “Activating Software” on p. 623, or only the NCU software, as described in “Scheduling Software Activation” on p. 624. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...

  • Page 623: Activating Software

    Step 9 Verify the NCU is running the desired software release with the following steps: a) Select b) In the Navigation Tree, select Software > NCU. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...

  • Page 624: Scheduling Software Activation

    In the Schedule Activation of Software in Standby Area blade: • Set Scheduled Activation to Enable. • Enter the Activation Date for the software. • Enter the Activate Time for the software. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...

  • Page 625: Transferring And Activating Firmware On All Modules

    Note FWP updates. The FWP update is not blocked when the module is active, even when the update is service affecting. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 626 Select the Permitted Effect for the firmware update to the modules. • Select NSA for non-service affecting updates. • Select SA to allow service affecting updates at the time the firmware is activated. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 627 The next step of the software release update is to back up the database, as described in “Backing Up the Database” on p. 610. [Optional] If required for security purposes, disable the FTP client, FTP server, or SSH server. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...

  • Page 628: Performing Other Software Update Actions

    To update encryption module firmware, execute the following procedures in the designated order: “Enabling Update of Modules with Encryption” on p. 629 “Updating Encryption Module Firmware” on p. 629 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...

  • Page 629: Enabling Update Of Modules With Encryption

    IP interfaces. • System, if the management network is configured to route IP addresses in the range of the System IP addresses. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...

  • Page 630: Updating Hd Module Firmware

    IP interfaces. • System, if the management network is configured to route IP addresses in the range of the System IP addresses. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...

  • Page 631: Updating A Module

    Step 3 Select the Module tab in the Main Pane. Step 4 Click on the row with the desired module. The Firmware Package Upgrade window opens. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...

  • Page 632: Updating Modules Of The Same Type

    Services will not be affected at any other time. Step 6 Select Once the firmware transfer and activation completes, FWP Version (Active) under the Module tab displays the updated FWP. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...

  • Page 633: Transferring Files To/From The Ne

    Enter these settings for the remote server: a) Enter the IPv4/v6 Address of the remote server. b) Specify the remote server Directory Path Name, if needed. c) Set the Transfer Protocol. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...

  • Page 634: Downloading Files To The Ncu

    Enter the User Name and Password to access the remote server. Follow any case-sensitive rules imposed by the remote server. Step 6 Select to start the file transfer. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...

  • Page 635: Downloading Files From The Scu To The Ncu

    Set Location to Active NCU RAM. The Main Pane displays the file. Step 7 If the file is not visible on the Main Pane, you may select FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 636 Transferring Files To/From the NE This page intentionally left blank. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...

  • Page 637: Performance Management

    “Performance Monitoring at the Data Layer” on p. 642, which describes the different data layer types. “Performance Records” on p. 650, which describes the record types, record content and record storage. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...

  • Page 638: Introduction

    To find out the measured parameters/counters available for a specific module type, please look up that module type in the Management Data Guide. For more information about performance monitoring, refer to the Provisioning and Operations Manual. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...

  • Page 639: Performance Monitoring At The Physical Layer

    It is only the average value of the recorded power level measurements expressed in dBm within the 15 minute period. Table 98: Monitored Physical Layer Parameters Physical Parameter Unit Attenuation Rx Fiber Attenuation Tx Fiber FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...

  • Page 640: Real Time Measurements

    Temperature 2 °C Temperature second monitored point Laser Temperature °C Real time Laser Temperature Current Pump Power Pump-{1|2} Laser Temp °C Pump-{1|2} Laser Bias Current Attenuation FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...

  • Page 641: Physical Layer Counter

    Table 100: Physical Layer Counter Descriptions Counter name Description Defect Seconds This counter is increased for each second in which an error on the physical layer occurs. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...

  • Page 642: Performance Monitoring At The Data Layer

    • In a port’s transmit direction, no processing takes place. The following sections list the supported counters for each of the data layers. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...

  • Page 643: Sdh/Sonet Performance

    The Management Data Guide provides a per module overview of the counters supported for each port, as well as the maximum value that can be recorded and the record type. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...

  • Page 644: Otn Performance

    FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...

  • Page 645: Sub-Aggregate Layer Performance

    For the 4TCA4GUS modules, this fixed threshold is 100. For the 2TCA2G5 module, this fixed threshold is 800. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...

  • Page 646: Ethernet Performance

    This counter reports the number of received frames with a Frames Rx length of 512-1023 Bytes. 1024-1518 This counter reports the number of received frames with a ByteFrame Rx length of 1024-1518 Bytes. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 647 The Management Data Guide gives a per module overview of the counters supported for each port, as well as the maximum value that can be recorded and the record type. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...

  • Page 648: Gfp Frame Performance

    The Management Data Guide gives a per module overview of the counters supported for each port, as well as the maximum value that can be recorded and the record type. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...

  • Page 649: Evc Frame Performance

    The Management Data Guide gives a per module overview of the counters supported for each port, as well as the maximum value that can be recorded and the record type. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...

  • Page 650: Performance Records

    A maximum of thirty-one previous 24-hour records are stored. The thirty-second 24-hour record will overwrite the oldest stored record. Thus the historic 24-hour records together represent a 1-month history. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...

  • Page 651: Record Content

    For example, setting a loopback requires the entity to be in administrative state “Management”. • When a threshold or measurement period has been changed during the recording interval. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...

  • Page 652: Record Storage

    Click Export, then follow the Windows dialog to save the records. Step 7 Repeat this procedure for each interval, port, and module for which you wish to save history records. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...

  • Page 653: Exchanging Equipment

    Replacing a Raman amplifier requires additional configuration steps which do not apply to replacing other optical modules. To replace a Raman amplifier in your system, see “Replacing a Raman Note Amplifier” on p. 676. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 654 “Replacing Power Supply Units” on p. 697 “Replacing Fan Units and Fan Modules” on p. 737 “Replacing Air Filter Pads” on p. 746 “Replacing an SH1HU Shelf” on p. 752 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 655 “Replacing an SH7HU(-R), SHX9HU, or SH9HU Shelf” on p. 759 “Replacing a 40CSM/2HU Shelf” on p. 763 “Removing and Mounting Front Covers” on p. 768 “Removing and Inserting a Dummy Module” on p. 773 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...

  • Page 656: Replacing An Optical Module

    Follow these steps to remove an optical module from a shelf slot. To prevent ESD damage to the equipment take normal static precautions for removing optical modules. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 657 Raman amplifiers are high-powered devices. Always set the Network Port on a Raman amplifier to 'Disable' before removing an optical cable. Failure to disable the network port can result in optical connector damage. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 658 Figure 44 on p. 659. Risk of module damage! Slide the optical module out of the slot very carefully. Otherwise the components of the PCB assembly can be damaged. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 659 ESD damage to the module. e) Put the static-protective package back into the original shipping box and lay the box aside. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...

  • Page 660: Installing An Optical Module

    There are no fixed slot positions for specific optical modules. Each optical module can be inserted into a shelf slot without the use of any tools. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 661 NE and update it before performing the steps outlined in this procedure. Refer to “Updating a Module” on p. 631 for details on updating Note the module firmware. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 662 Inspect the module visually for any damage and impurities. If necessary, use canned, dry, oil-free compressed air to blow off any possible dust particles. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 663 When inserting an optical module into an SH1HU shelf, hold the module by both screws as shown in Figure 46 on p. 664 or by the faceplate. c) Insert new SCUs without its shelf communication plugs. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 664 If the module is in the correct position, carefully slide it into the slot a few millimeters while guiding the upper and lower edges of the module in the tracks. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 665 After inserting an SCU, compare the displayed shelf number with the value noted in Step 2 “Removing an Optical Module” on p. 656. a) If the shelf numbers match, insert the shelf communication plugs. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 666 ESD grounding point on the shelf (if available) or the rack and lay the grounding cable aside. Step 22 After replacing an SCU module, set SCU Connections to "Ring", if this setting was used prior to the module replacement. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 667 If the lines reported active are not facing the same Note network path, perform a manual switch on the exchanged VSM to recover traffic. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...

  • Page 668: Replacing An Encryption Module

    Suitable grounded surface or an antistatic mat for placing the optical module • Original shipping box including the static-protective package for storing the removed module • Appropriate blind plugs for inserting into the unused module receptacles FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 669 Lay the optical cable aside. d) Insert the appropriate blind plugs into the relevant receptacles. e) Repeat these tasks for removing each optical cable. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 670 Insert the dummy module, as described in “Inserting a Dummy Module” on p. 773. Step 11 Repeat this procedure for each encryption module to be removed from a shelf. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...

  • Page 671: Installing An Encryption Module

    If the settings differ from your network requirements, reconfigure the module, as addressed in “Provisioning a Network Element” in the Provisioning and Operations Manual . FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 672 Refer to the installation plan for details about: • the module type that is to be added. • the shelf and corresponding slot that this module will be installed in. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 673 • no pins on the backplane connectors are bent or broken. Do NOT install the module if a backplane connector of the shelf is damaged. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 674 (P) turns green as soon as the module establishes contact with the backplane. Insertion of an encryption module is automatically detected by the management software. Note FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 675 Return any defective module to ADVA Optical Networking, as indicated in the Installation and Commissioning Manual . If you experience any problems that result in a deviation from this procedure, contact ADVA Optical Networking Technical Services. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...

  • Page 676: Replacing A Raman Amplifier

    Perform the following tasks for the newly replaced Raman: Check Equipment • • Connect OSC and Establish a Connection • Verify the Fiber Span is Dark • Build the ASE Table Final Amplifier Check • FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...

  • Page 677: Replacing Pluggable Transceivers

    For specific information about each pluggable transceiver, refer to the Hardware Description and the Pluggable Transceiver Module Specification. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...

  • Page 678: Safety Guidelines

    Pluggable electrical transceivers must not be directly connected to metallic tip and ring outside-plant conductors. They have to be used only for inside-plant conductors. WARNING FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...

  • Page 679: Removing An Sfp Or Xfp Transceiver

    • Appropriate protective caps for covering the fiber-optic connectors • Original shipping box, including the static-protective package for saving the removed pluggable transceiver FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 680 Press the release latch on the connector plug of the reception fiber, grasp the connector housing and gently pull it from the RX transceiver port. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 681 Check whether the transceiver is really unlocked. If so, use a gentle side-to-side rocking motion while firmly pulling the pluggable transceiver from the cage. Be careful not to damage the interface cage during this process. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...

  • Page 682: Installing An Sfp Or Xfp Transceiver

    XFP transceiver module. The following description is applicable to all SFP, SFP+, and XFP transceiver modules provided by ADVA Optical Networking. In this procedure, these modules are referred to as pluggable transceivers. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 683 Make sure that the optical port of the transceiver module is equipped with a dust cover. If not, install one. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 684 Note Align the pluggable transceiver with the cage opening, as shown in Figure 50 on p. 685, and gently insert it into the empty cage. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 685 Remove the protective cap from the connector on the reception fiber and store it in a clean, resealable container. c) Inspect and clean the fiber optic connector end face before you make the connection. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...

  • Page 686: Removing A Cfp Transceiver

    Several tasks must be completed. Some tasks are detailed in sub-tasks. Follow these steps to remove a CFP transceiver from the interface cage of a CFP-based channel module. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 687 Press the release latch on the connector plug of the reception fiber, grasp the connector, and gently pull it from the RX transceiver port. c) Cover the connector plug with an appropriate protective cap. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 688 Step 10 Place the CFP transceiver module in an antistatic bag immediately and place it back into the original shipping box or equivalent container. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...

  • Page 689: Installing A Cfp Transceiver

    ESD-preventive wrist strap or other personal grounding device • Suitable grounded surface or an antistatic mat for placing the CFP transceiver • Optical power meter (if necessary) FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 690 Otherwise EMC compliance cannot be achieved. c) Make sure that the optical port of the CFP transceiver module is equipped with a dust cover. If not, install one. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 691 If you install a CFP transceiver into a WCC-PCTN-100GA module, the label on the board cover as well as the host connector must face to the left. Note FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 692 If the CFP transceiver is not accepted by the system or does not respond, remove it again from the cage. Install a new one of the correct type or reinsert the dust plug into the empty cage. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 693 Step 17 Repeat this procedure for each CFP transceiver to be installed. Should you have any difficulty performing this procedure, contact ADVA Optical Networking Technical Services. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...

  • Page 694: Replacing Pluggable Transceivers In A Control Plane-Based Network

    Via the FSP Network Manager, enable restoration for each service originating or terminating at this port. Refer to the FSP Network Manager User Manual for details on disabling or enabling service restoration. Note FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...

  • Page 695: Replacing An N Port Pluggable Transceiver With A Different Type - Method 1

    Each service to/from this port is available in the NMS database. This procedure may be service-affecting if the associated pluggable transceiver is not part of a protection group. Note FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...

  • Page 696: Replacing A C Port Pluggable Transceiver

    (e.g. Physical Termination Point connection to/from the client port). Step 5 Via the FSP Network Manager, enable restoration for each service originating or terminating at this port. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...

  • Page 697: Replacing Power Supply Units

    Replacing or upgrading a power supply involves removing the original PSU and installing the new one. In this respect, the replacement procedures described below cover the the procedures for upgrading the Note PSUs as well. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 698 Make sure that at least 30 seconds has elapsed between removal and reseating the same unit. Note For specific information about the power supply units, refer to the Hardware Description and Module and System Specification. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...

  • Page 699: Replacing A Psu/1Hu-R-Ac(-200) Or Psu/1Hu-R-Dc-200

    To replace a PSU/1HU-R-AC(-200) or PSU/1HU-R-DC-200, several tasks must be completed. Some tasks are detailed in sub-tasks. Pay attention to the safety notices and additional information that are given below. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 700 DC power cord from the power input connector in the unit faceplate. Step 6 Remove the AC or DC power supply unit from the shelf slots as follows: FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 701 WARNING without PCB cover and metallic enclosure! • Ensure that the PCB cover and the metallic enclosure are mounted properly and that they are not damaged. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 702 If the edges of the unit do not glide in the tracks, the unit cannot be inserted correctly. In this case, stop immediately and remove the replacement unit. Position the unit again and reinsert it. Note FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 703 Note empty slots as described in “Inserting a Dummy Module” on p. 773. Step 15 Place the removed power supply unit in the original static-protective package. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...

  • Page 704: Replacing A Psu/7Hu-Ac, Psu/7Hu-Ac-Hp, Or Psu/7Hu-Ac-800

    For specific information about these power supply units, refer to the Hardware Description. This procedure applies to PSU types PSU/7HU-AC, PSU/7HU-AC-800, and PSU/7HU- AC-HP, henceforth referred to as “PSU/7HU-AC(-HP)”. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 705 Once the unit is removed it is in pending status and voltage is no longer available via backplane. It takes at least 1 hour until Note the unit is discharged completely. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 706 Take the replacement unit out of the shipping box. Remove it from the static- protective package and immediately place it onto a grounded surface or an antistatic mat. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 707 Check the EMI shielding gasket on the faceplate edges of the PSU/7HU- AC(-HP) for damage. If the PSU/7HU-AC(-HP) is dropped on a hard surface, damaged in any way, or if its covers are missing, do not install the unit. Return it to ADVA Optical Networking for examination and repair. Step 7 Check inside the shelf that •...
  • Page 708 Observe the power LED. The power LED should light up green. This indicates that DC power is supplied to the replacement unit and that it is functioning properly. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...

  • Page 709: Replacing A Psu/7Hu-Dc, Psu/7Hu-Dc-Hp, Or Psu/7Hu-Dc-800

    ESD-preventive wrist strap or other personal grounding device • Suitable grounded surface or an antistatic mat for placing the power supply unit • Replacement power supply unit packaged in the shipping box FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 710 30 seconds to discharge completely. Note The power LED goes off as soon as the unit is removed from the backplane connector. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 711 Put only cooled units into the CAUTION static-protective package. The power supply unit is relatively heavy. Support the unit with one hand while removing it from the slots. Note FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 712 Check inside the shelf to ensure that: • Foreign conductive bodies are not present between pins on the backplane connectors • Pins on the backplane connectors are not bent or broken. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 713 If the edges of the unit do not glide in the tracks, the unit cannot be inserted correctly. In this case, stop immediately and remove the replacement unit. Position the unit again and reinsert it. Note FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 714 Connect the wires of the DC power cord. PSU/7HU-DC-800: The D-SUB dictates the wiring sequence. Plug the cable's D- SUB connector to the PSU D-SUB receptacle and tighten the two screws. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 715 Detach the wrist strap from your wrist, disconnect the grounding wire from the ESD grounding point on the shelf (if available) or the rack and lay the grounding wire aside. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...

  • Page 716: Replacing A Psu/7Hu-R-Dc Or Psu/7Hu-R-Dc-Hp

    Several tasks must be completed. Some tasks are detailed in sub-tasks. Pay attention to the safety notices and additional information. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 717 Remove the power supply unit from the shelf slot as follows: Risk of residual voltage! After switch-off wait at least 30 seconds to avoid electric shock. After that remove the unit from the shelf. WARNING FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 718 Carefully check the plug-in board connector of the PSU/7HU-R-DC(- HP) for dirt, any deformation in the shape of the pin holes, and damage on the outside. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 719 Check the EMI shielding gasket on the faceplate edges of the PSU/7HU-R-DC(-HP) for damage. If the PSU/7HU-R-DC(-HP) is dropped on a hard surface, damaged in any way, or if its covers are missing, do not install the unit. Return it to ADVA Optical Networking for examination and repair. Step 9 Check inside the shelf that •...
  • Page 720 Detach the wrist strap from your wrist, disconnect the grounding wire from the ESD grounding point on the shelf (if available) or the rack and lay the grounding wire aside. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...

  • Page 721: Replacing A Psu/9Hu-Dc, Psu/X9Hu-Dc-800, Or Psu/9Hu-Ac

    If mounted, remove the front cover from the shelf as described in “Removing an SH7HU, SH9HU, or SHX9HU Front Cover” on p. 768. Step 3 Find the faulty power supply unit that needs to be replaced. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 722 Put only cooled units into the CAUTION static-protective package. The power supply unit is relatively heavy. Support the unit with one hand while removing it from the slots. Note FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 723 Check the EMI shielding gasket on the faceplate edges of the power supply unit for damage. If the power supply unit is dropped on a hard surface, damaged in any way, or if its covers are missing, do not install the unit. Return it to ADVA Optical Networking. Step 9 Check inside the shelf that •...
  • Page 724 Ensure that the power supply unit is properly and completely inserted into the slots. The unit is properly and completely inserted when its faceplate is flush with the faceplates of the adjacent modules and the shelf panels. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 725 ESD grounding point on the shelf (if available) or the rack and lay the grounding wire aside. Step 19 Return the defective module to ADVA Optical Networking, as described in the Installation and Commissioning Manual. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...

  • Page 726: Replacing, Upgrading, Or Downgrading Psus In A Mixed Psu Configuration

    PSU can supply. Upgrades only. This procedure does not apply to the rear access variant since it cannot be powered ON before insertion. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 727 Firmly pull on the screws until the unit is disconnected from the backplane connectors. Only required when either the original or replacement PSU is a DC variant. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 728 Touching the hot board covers may cause skin burns. Allow the unit to cool before removing it from the shelf slots. Place only cooled units into CAUTION the static-protective package. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 729 If the PSU is dropped on a hard surface, damaged in any way, or if its covers are missing, do not install the unit. Return it to ADVA Optical Networking for examination and repair. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 730 Make sure that no voltage is impressed to the DC power cord. d) Take the DC power cord and connect the wires to the corresponding terminals as specified below. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 731 If the replacement PSU is an AC variant and it needs to be powered ON before insertion into the shelf, turn ON the corresponding switch of the AC power source. Wait 60 seconds. The replacement PSU LED is lit red. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 732 If the replacement PSU LED and the shelf slot LED are not lit green, provision the PSU. Wait 60 seconds, then repeat this procedure for the second PSU in the shelf to complete the upgrade/downgrade process. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...

  • Page 733: Psu Power Requirements During Insertion And Removal

    The PSUs in Table 110 on p. 735 Table 111 on p. 736 have these part numbers:  Part Number PSU/7HU-AC 40700002 PSU/7HU-DC-HP 1040700003 PSU/7HU-AC-HP 1040700004 PSU/7HU-DC-800 1040700005 PSU/7HU-AC-800 1040700006 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 734 PSU/7HU-AC-HP into Slot 1/2 (previously occupied by the PSU/7HU-AC) requires a power state upon insertion of “Not Powered” (blue background). Hence power OFF this PSU, then insert it into Slot 1/2. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 735 Not Powered Powered Not Powered Not Powered Not Powered DC-800 PSU/7HU- Not Powered Powered Not Powered Powered Not Powered Powered Not Powered Not Powered Not Powered AC-800 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 736 Not Powered Powered Not Powered Not Powered Not Powered DC-800 PSU/7HU- Not Powered Powered Not Powered Powered Not Powered Powered Not Powered Not Powered Not Powered AC-800 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...

  • Page 737: Replacing Fan Units And Fan Modules

    Replacement fan unit packaged in the shipping box • ESD-preventive wrist strap or other personal grounding device • Suitable grounded surface or an antistatic mat for placing the fan unit FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 738 Figure 57: Pressing Down of the Blue Levers b) Pull the unit out of the shelf completely as shown in Figure Figure 58: Pulling Out the Unit Step 5 Lay the unit aside. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...

  • Page 739: Replacing A Fan/9Hu Or Fan/X9Hu

    This subsection describes the procedure to replace the FAN/9HU (plug-in fan module for the SH9HU shelf) or the FAN/X9HU (plug-in fan module for the SHX9HU). For specific information about these fan modules, refer to the Hardware Description. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 740 Take normal static precautions when replacing the fan module. Failure to follow ESD safety precautions can result in damage to the equipment or impair electrical circuitry. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 741 Detach the wrist strap from your wrist, disconnect the grounding wire from the ESD grounding point on the shelf (if available) or the rack and lay the grounding wire aside. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...

  • Page 742: Replacing A Fan/1Hu

    A malfunctioning fan module can be replaced while the shelf is in service. It is recommended to have a spare fan module available at all times. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 743 Using your thumb and forefinger, turn the two captive knurled screws in a counter-clockwise direction until they are free from the shelf. See Figure Figure 61: Screws Holding the Display Front Panel to the Shelf FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 744 Turn the two attached knurled screws clockwise into the thread holes using the thumb and forefinger of your right hand. c) Tighten the screws. Be careful not to over tighten. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 745 If you have any problems that result in a deviation from the insertion procedure described above, contact ADVA Optical Networking Technical Services. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...

  • Page 746: Replacing Air Filter Pads

    Using your fingers or a No.2 Phillips screwdriver, turn the two knurled screws in counter-clockwise direction until they are loose. Step 3 Firmly pull on the screws to remove the air filter front cover. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...

  • Page 747: Replacing A 7Hu/9Hu-Shelf Air Filter Pad

    The air filter pad is located directly behind the air duct at the bottom of the shelf as shown Figure Figure 65: Front View of the Air Filter Unit FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 748 Figure 66: Five Slots at the rear part of the Air Filter Unit Step 5 Remove the air filter pad from the filter unit as shown in Figure 67 on p. 749. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...

  • Page 749: Replacing The Sh1Hu-R/Pf Shelf Air Filter Pad

    The air filter unit is located in the narrow slot on the right-hand side of the shelf. The air filter pad is accessible rightmost at the front of the shelf, as shown in Figure 68 on p. 750. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 750 Figure 69: Air Filter Frame Unlocked Step 2 Pull the air filter frame out of the unit completely as shown in Figure 70 on p. 751. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 751 Grasp the handle of the air filter frame and slide it all the way in as shown in Figure Step 6 Push the handle forward and turn it through 90° clockwise to lock the air filter frame. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...

  • Page 752: Replacing An Sh1Hu Shelf

    Screwdriver (flat-bladed 0.8 mm x 4 mm) for the captive screws of the PHOENIX power supply plug Only service personnel or a qualified/licensed electrician are allowed to disconnect DC power cables. WARNING FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 753 Refer to Figure 72 on p. 754 showing the ESD jack. Alternatively, you may attach the grounding wire to a bare metal surface on the rack. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 754 Lay the screws aside for later use. Step 10 Take off the DC power cord wires. Step 11 Lay the DC power cord aside for later use. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 755 Lift the power cord locking clamp to release the power cord. See Figure 76 showing the attached power cord locked by the power cord locking clamp. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 756 Remove the NCU and SCU from their shelf slots as follows: a) Using your fingers or a Torx screwdriver TX10, turn the two knurled screws in a counter-clockwise direction until they are free from the shelf. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 757 If a ring lug or two-hole lug is assembled (Figure 77 on p. 758), refer to Step through Step • If a Faston wire receptacle is assembled (Figure 78 on p. 758), refer to Step FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 758 Installation and Commissioning Manual. If you have any problems that result in a deviation from the removal procedure described above, contact ADVA Optical Networking Technical Services. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...

  • Page 759: Replacing An Sh7Hu(-R), Shx9Hu, Or Sh9Hu Shelf

    Follow ESD safety guidelines. Attach the grounding wire to the ESD jack on the shelf, next secure to your wrist. Step 3 Label and disconnect the fibers from the modules. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...

  • Page 760: Final Steps When Replacing A Master Shelf

    “Connecting to the Network Element” in the Provisioning and Operations Manual . b) Log in to the NE and navigate to System Management > Software & Database Control. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...

  • Page 761: Final Steps When Replacing A Main Shelf

    In Craft, navigate to System Management > System General Settings, then select the Controls tab. b) Toggle SCU Connections as follows: Linear > Ring > Linear, or Ring > Linear > Ring. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 762 Return the defective shelf to ADVA Optical Networking. For details on returning shelves, refer to the “Equipment Return and Repair” section in the Installation and Commissioning Manual . FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...

  • Page 763: Replacing A 40Csm/2Hu Shelf

    When performing the following procedure, wear an ESD wrist strap or use a similar individual grounding device to prevent ESD damage to the equipment. Replacing a 40CSM/2HU Shelf is service affecting (SA). FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 764 • Phillips head screwdriver or any other appropriate screwdriver for the rack screws Replacement Procedure Follow these steps to replace a 40CSM/2HU shelf. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 765 Repack the shelf using the original packaging material (styrofoam trays) and place the unit box with the shelf, the adaptor brackets and the fiber finger in the original cardboard box. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 766 Remount the 40CSM/2HU front cover to the replacement shelf. Step 23 Turn on the lasers. Step 24 Store unused protective caps and blind plugs in resealable containers for later use. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 767 For details on returning shelves, refer to the “Equipment Return and Repair” section in the Installation and Commissioning Manual. Should you have any difficulty performing this procedure, contact the ADVA Optical Networking Technical Services. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...

  • Page 768: Removing And Mounting Front Covers

    Using your forefingers, simultaneously push in the latches on both sides of the front cover (see Figure 79 on p. 769) and pull the cover toward you at the same time. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...

  • Page 769: Mounting An Sh7Hu, Sh9Hu, Or Shx9Hu Front Cover

    (if available), or to a bare metal surface onto the rack. Step 2 With both hands, hold the shorter sides of the front cover, its curvature upward. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...

  • Page 770: Removing The 40Csm/2Hu Front Cover

    Before starting the procedure, ensure the following is available: • relevant 40CSM/2HU shelf with mounted front cover • ESD-preventive wrist strap or other personal grounding device FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...

  • Page 771: Mounting The 40Csm/2Hu Front Cover

    Take the bolts out of the accessory box delivered with the front cover, insert them into the holes and tighten the bolts using a wrench. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 772 Step 6 Detach the wrist strap from your wrist, disconnect the grounding wire from the ESD grounding point on the rack and lay the grounding wire aside. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...

  • Page 773: Removing And Inserting A Dummy Module

    (if available) or to a bare metal surface onto the rack. Step 2 Find the empty slot within the shelf which is to be populated with the dummy module. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 774 Detach the wrist strap from your wrist, disconnect the grounding wire from the ESD grounding point on the shelf (if available) or the rack and lay the grounding wire aside. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...

  • Page 775: Removing A Dummy Module

    Step 4 Firmly pull on the screws and carefully slide the module straight out of the slot, while holding it by the screws. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 776 ESD grounding point on the shelf (if available) or the rack and lay the grounding wire aside. Step 8 Store the box with the dummy module in a safe place for future use. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...

  • Page 777: Generating A Support Data File

    IP Routing Data • Performance Monitoring Data When generation is complete, this file is stored in the Active NCU RAM and can be exported for detailed offline troubleshooting. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...

  • Page 778: Collecting Support Data Using Ned

    (_) in the support data file name: Note \ / ` $ ! " ' * ? ; | > \t FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...

  • Page 779: Collecting Support Data Using Shell

    Set user to ‘root’ and enter the corresponding password. [ADMIN@NE_NAME ADMIN]$ su root Password: [root@NE_NAME root]# Step 3 Start the support-data collection tool: [root@NE_NAME root]# fsp_tool collectNcuInfo FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 780 This window displays all active modules. However, a maximum of 10 modules may be selected. Step 6 Select up to 10 modules for performance monitoring data collection and select FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 781 Specify the Directory Path Name on the remote server, if needed. e) Enter the User Name and Password to access the remote server. Follow any case-sensitive rules imposed by the remote server. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 782 Select Upload. An informational window appears when the file is successfully transferred to the remote server. Confirm with OK. The RDISK-Upload window displays “State: 100% Complete”. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...

  • Page 783: Alarm And Event List

    Alarm and Event List This appendix lists the standing and transient conditions which appear as alarms and events in the FSP 3000R7. These conditions report issues and events on the system. It contains these sections: “Alarm and Event Nomenclature” on p. 784, which describes how conditions are indicated...

  • Page 784: Alarm And Event Nomenclature

    The TL1 keyword and user interface name may match. In this case, the keyword and user interface name are specified in both locations (for example, RDI (RDI)). Note FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...

  • Page 785: Standing Conditions

    Please refer to the System Description for more information. The Note Management Data Guide lists the alarm suppression rules defined by the internal Fault Cause Presistency Filter (FCPF) for each module. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 786 If the ACP was deleted provisioned APS (indicated by ACP-RMVD (APS Channel Partner Partner Deleted)), re-provision the (ACP). module. Set protection mode to unidirectional. Correct inter-shelf communication issues. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 787 Multiplex Section needs to be taken in response level). to the signal failure reported upstream. AIS-LP (Path-LO AIS) The corresponding SNMP name for this condition is “alarmIndicationSignalLowerOrderPath”. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 788 (in the OPU layer). taken in response to the signal failure reported upstream. This condition typically occurs due to a failure of the client signal at the far-end equipment. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 789 Corrective action needs to be taken in response to the signal failure reported upstream. AIS-TCMB (TCM_B-AIS) The corresponding SNMP name for this condition is “alarmIndicationSignalOduTcmB”. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 790 Alarm Indication requires no corrective action. Signal (in the client Corrective action needs to be facility layer). taken in response to the signal failure reported upstream. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 791 Verify that the equipment in the can support. shelf does not exceed the • The module is power available. failing. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 792 The optical output action. Corrective action power has been needs to be taken in response reduced to comply to the reported signal failure. with laser safety limits. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 793 14 If the OSC is outside the specified range, this indicates the span exceeds the maximum allowable length. Address the span loss or length issue as needed. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 794 (i.e. an APS mode mismatch condition has been detected). FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 795 • A channel mismatch values. condition has been detected (the channel number received does not match the channel number transmitted). FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 796 Perform the ASE table build process on the amplifier module (e.g. the OPR-ASETBL-OM command in TL1). Replace the amplifier module. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 797 Perform the ASE table build process on the amplifier module (e.g. the OPR-ASETBL-OM command in TL1). Replace the amplifier module. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 798 Perform the ASE table build process on the amplifier module (e.g. the OPR-ASETBL-OM command in TL1). Replace the amplifier module. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 799 If the connector on the module is damaged, replace the module. Perform the ASE table build process on the amplifier module (e.g. the OPR-ASETBL-OM command in TL1). Replace the amplifier module. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 800 Raman is operating normally using the “FWDASE-PILOT” mode. If it does not use this pilot mode, set it. Perform the ASE table build process. Replace the module. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 801 Perform the ASE table build operation. If the condition persists, contact ADVA Optical Networking Technical Services. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 802 (the authentication provisioned. key). Provision the same authentication key value at both ends of the circuit. Manually initiate negotiation of the session key to activate encrypted service. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 803 ODU layer direction of the path. termination point. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 804 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 805 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 806 No action is required. The topology (i.e. the elements condition will clear within the network and automatically once the their interconnect topology determination relationships) is in process completes. progress. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 807 MEP for 3 consecutive failure or signal impairment and provisioned CCM take the corrective actions transmission intervals. indicated by the reported data plane condition(s). FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 808 No action is required. The dynamic chromatic dispersion condition will clear compensation element within automatically once the the equipment supporting the adjustment process facility is underway completes. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 809 Verify that the source of the signal is operating correctly. Replace the plug or module supporting the facility. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 810 If not disabled manually re-enabled, encrypted operations encryption will automatically resume after a period of functions. time. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 811 If no manually re- functions. enabled, encrypted operations will automatically resume after a period of time. This condition may be raised on 5TCE-PCN-10GU+AES10G and 5TCE-PCTN- 10GU+AES10G modules. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 812 Suggested Corrective Action Severity A self-test of the This condition is informative and cryptographic functions no corrective action is needed. of the equipment has been initiated. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 813 Corrective action will be taken in upstream site. response to the signal failure condition reported by the client facility at the upstream site. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 814 In this case, it is recommended that the network controller unit be replaced. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 815 After the reboot, the NCU: runs the correct software uses the previous database For an NCU exchange to the new NCU2E: SC-1-A-C has changed to SC- 1-A-C1 SC-1-A-C2 is UAS FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 816 For NCU-II-P modules, the default severity is MN. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 817 For example, the NCU has a software version 7.1.5, then the database backup from 7.1.5 has to be used. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 818 Decision Threshold to “Forward Raman. If the above actions did not rectify the problem, please contact your ADVA Optical Networking Technical Services Representative for assistance. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 819 Replace the shelf containing the network controller modules. For NCU-II-P modules, the default severity is MN. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 820 Replace the near-end plug supporting the facility. Replace the far-end plug supporting the facility. Replace the near-end module supporting the facility. Replace the far-end module supporting the facility. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 821 The optical amplifier module Replace the module has detected that one or more supporting the facility. of the pump lasers within the module have reached their end- of-life point. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 822 The optical multiplex facility channels are currently undergoing a power balancing process to adjust the optical launch powers of the active channels to their respective optimal levels. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 823 The optical multiplex facility channels are currently undergoing a power balancing process to adjust the optical launch powers of the active channels to their respective optimal levels. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 824 The FAN/1HU module, installed in the SH1HU-R/PF shelf, is a hot-replaceable unit with 3 fans. The fans cannot be replaced individually, only the complete FAN/1HU unit (comprising the 3 fans) can be replaced. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 825 The FAN/1HU module, installed in the SH1HU-R/PF shelf, is a hot-replaceable unit with 3 fans. The fans cannot be replaced individually, only the complete FAN/1HU unit (comprising the 3 fans) can be replaced. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 826 Verify that the optical source for the module is operating within expected optical signal power limits. Replace any module found to operate outside the specified limits. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 827 Replace any module found to operate outside the specified limits. If the condition still fails to clear, replace the module reporting the failure. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 828 Replace the module at the far-end of the fiber. If the condition still fails to clear, replace the module supporting the facility. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 829 Replace the module at the far-end of the fiber. If the condition still fails to clear, replace the module supporting the facility. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 830 Probable Cause Suggested Corrective Severity Action The transmitted optical power Replace the module level of the fiber detection supporting the facility. signal is below the failure threshold. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 831 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 832 Replace any module found to operate outside the specified limits. If the condition still fails to clear, replace the module reporting the failure FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 833 OM supporting the facilities on FFP of which the facility is a the associated VSM has not member. been provisioned in the associated OM protection group. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 834 Applicable only to facilities supported by a dual ended type Optojack plug (e.g. SFP- OD-C or SFP-OD-G). FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 835 Replace the module during the discharged. The module next maintenance window. will continue to operate, but passwords cannot be backed up in case of a power outage. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 836 This condition is informative and no operation. corrective action is needed. For NCU-II-P modules, the default severity is MN. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 837 This condition is informative which would normally cause and requires no corrective the amplifier to be disabled. action. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 838 Correct any reported errors or cabling issues with the associated OSC and then re-attempt the forced override operation. Replace the module supporting the facility. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 839 “Performing Other Software Update Actions” on p. 628. Do not attempt to make any provisioning changes to this module until the FWPM-NSA condition is resolved. Note FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 840 Do not attempt to make any provisioning changes to this module until the FWPM-SA condition is resolved. Note FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 841 (Note: If the OPTLMT condition (OPTLMT (Optical Power Tx Limit)) is raised simultaneously, the mid-stage attenuation exceeds the allowable limit.) Replace the amplifier module. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 842 If not, replace the far-end plug or module supporting the facility. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 843 Verify that the optical pathway is not being unintentionally optically amplified between the source and the receiver. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 844 Refer the Module and System Specification for the corresponding initialization duration of this module type. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 845 5 minutes for it to clear. Replace the module. HWFLT (Equipment Fault) The corresponding SNMP name for this condition is “hwFailure”. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 846 (MN). If only one PSM is installed and provisioned at this shelf, the default severity is critical (CR). FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 847 (e.g. signal failure on the protection facility or a lockout of protection) supersedes this request. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 848 Manually initiate negotiation of a key, and will new session key. continue to do so until the key expires. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 849 The system is attempting This condition is informative and to negotiate a new no corrective action is needed. session key as a result of a manual request. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 850 This condition clears when the laser is on. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 851 Such actions are typically taken either as a part of maintenance and diagnostics activities when troubleshooting a network problem or to forcibly suspend traffic due to business decisions such as non-payment of fees. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 852 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 853 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 854 | E100FX } the receiver. intended port and that the port at the far-end is provisioned and operating correctly. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 855 This condition typically occurs as a result action. of a failure upstream of a point where an OTN transponder resides or where an OTN electrical regeneration function is performed. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 856 Signal (AIS) due to a locally in response to the failure detected or upstream failure condition reported locally or affecting the ODU path layer upstream. signal. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 857 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 858 This condition is informative and no corrective action is needed. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 859 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 860 This corrective action is process must be performed needed. whenever a RAMAN amplifier module is installed or replaced. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 861 (5 seconds) before submitting subsequent requests for the other channels. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 862 Corrective action will be frames are inserted into the taken in response to the signal client payload of the signal failure condition reported transmitted to the network locally. interface. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 863 EPC signal details vary by facility type and include SONET/SDH Alarm Indication Signals (AIS) and similar indications defined for OTN interfaces, Gigabit Ethernet, Fiber Channel and related signal types. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 864 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 865 This condition is informative and requires no corrective action. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 866 The transmitted optical signal This condition is has been turned off as part of informative and no the normal operation of the corrective action is protection switching required. mechanism. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 867 Verify that the module placement and that the surrounding equipment contained within the same shelf conform to the product engineering guidelines. Replace the plug or module supporting the facility. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 868 Verify the module placement and that the surrounding equipment contained within the same shelf conform to the product’s engineering guidelines. Replace the plug or module supporting the facility. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 869 Verify that the optical signals differences. meet the specifications, especially Polarization Mode Dispersion (PMD). Correct any lanes that violate the specifications. Replace the plug. Replace the far-end plug or module. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 870 This condition is informative and requires equipment no corrective action. Corrective action will has reported a need to be taken in response to the signal fault. failure reported upstream. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 871 Replace the plug or module the facility coherent supporting the facility, as signal detection, is appropriate, during the next available abnormally high given scheduled maintenance window. the present operating conditions. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 872 Replace the far-end plug supporting the facility. Replace the far-end module supporting the facility. Replace the near-end plug supporting the facility. Replace the near-end module supporting the facility. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 873 Replace the plug or module supporting the facility. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 874 Replace the plug or module supporting the facility. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 875 Replace the plug or module supporting the facility. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 876 Replace the plug or module supporting the facility. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 877 Replace the plug or module supporting the facility, as appropriate. Replace the far-end plug or module which is the source of the multi-lane channel signal, as appropriate. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 878 Replace the plug or module supporting the facility, as appropriate. Replace the far-end plug or module that is the source of the multi-lane channel signal, as appropriate. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 879 Replace the near-end plug supporting the facility. Replace the far-end plug supporting the facility. Replace the near-end module supporting the facility. Replace the far-end module supporting the facility. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 880 Replace the plug or module supporting the facility. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 881 Replace the near-end plug supporting the facility. Replace the far-end plug supporting the facility. Replace the near-end module supporting the facility. Replace the far-end module supporting the facility. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 882 Replace the near-end plug supporting the facility. Replace the far-end plug supporting the facility. Replace the near-end module supporting the facility. Replace the far-end module supporting the facility. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 883 Replace the far-end module equipment failure at supporting the facility. the near or far-end pointer processing equipment. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 884 Replace the far-end plug the near or far-end supporting the facility. pointer processing equipment. Replace the far-end module supporting the facility. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 885 In the case of the OM:RAMAN, OM:EDFA and OM:EDFA-MID facilities, the signal is the composite power level of the multi-wavelength signal. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 886 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 887 Replace the module supporting the facility. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 888 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 889 This condition is replaced by the same informative and no corrective signal which is being action is needed. transmitted on this facility. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 890 Replace the plug or module, as appropriate, supporting the facility. Replace the plug or module, as appropriate, supporting the far- end of the facility. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 891 This is caused by at each successive upstream assigning an unused point along the trail back to the TCMi to this instance. far-end tandem connection termination point. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 892 This is caused by termination point. assigning an unused TCMi to this instance. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 893 This is caused by point. assigning an unused TCMi to this instance. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 894 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 895 Review the provisioning attributes inserted plug is not associated with the plug and replace an approved plug. the unacceptable plug with one of the required type. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 896 This alarm will be raised until the second service is changed (and the change is communicated). FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 897 If the provisioned values are incorrect, change them to the correct values, consistent with the values supported by the remote equipment port. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 898 Probable Cause Suggested Corrective Action Severity The module's settings Using NED, delete the module. do not match the Reprovision the module. settings in the NCU database. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 899 Replace the module at the far-end of the fiber. If the condition still fails to clear, replace the module supporting the facility. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 900 50 GHz channel spacing. This condition is NOT raised if a 50 GHz or 100 GHz pluggable transceiver is inserted into a channel module that requires 100 GHz channel spacing. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 901 The power units Install power units to match provisioned do not provisioning. match redundancy Change the shelf power unit provisioning. redundancy provisioning to match the installed equipment. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 902 MEP instance associated with the facility associated MEP to ensure full support of all protection has not yet been switching trigger conditions. provisioned. For NCU-II-P modules, the default severity is MN. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 903 SVID value assigned to the facility with which the MEP is the flow with which the associated. Correct whichever MEP has been VLAN ID value is in error. associated. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 904 Replace the plug or module supporting the facility. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 905 Signalling is underway to This condition is informative Tunnel, modify the properties of an and no corrective action is Ethernet established end-to-end needed. Tunnel, tunnel. Tunnel FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 906 Replace the plug supporting the far-end facility. Replace the module supporting the far- end facility. Replace the plug supporting the near- end facility. Replace the module supporting the near-end facility. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 907 If the condition does not clear, replace the shelf containing the network controller modules. For NCU-II-P modules, the default severity is MN. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 908 (i.e. verify the systems IP address and mask values and those of all ports configured as part of the Data Communication Network). Correct any network configuration errors which may exist. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 909 GFPF/GFPT instance on an upstream muxponder or by disabling such a facility through provisioning actions. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 910 GFPF/GFPT instance on an upstream muxponder or by disabling such a facility through provisioning actions. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 911 GFPF/GFPT instance on an upstream muxponder or by disabling such a facility through provisioning actions. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 912 GFPF/GFPT instance on an upstream muxponder or by disabling such a facility through provisioning actions. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 913 ADVA This alarm is only Optical Networking Technical visible if two modules Services Representative for run in a link and assistance. communicate on the data layer. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 914 While in this state, the reporting of any other condition related to the facility will be suppressed. The valid signal timer may be active, and upon expiration the facility will automatically transition to an in-service state. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 915 It will not permit testing or override operations to be performed on the facility, although it will allow service affecting provisioning changes to be made. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 916 It will not permit testing or override operations to be performed on the facility, although it will allow service affecting provisioning changes to be made. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 917 - it has no effect upon the transmit direction. It will not permit testing or override operations to be performed on the facility, although it will allow service affecting provisioning changes to be made. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 918 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 919 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 920 While in this state, a previously established tunnel is being torn down and corresponding end-to-end traffic flows will be transitioning to an inactive state. This state will allow service affecting provisioning changes to be made. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 921 While in this state, the tunnel has not been established and no corresponding end- to-end traffic flows will be active. This state will allow service affecting provisioning changes to be made. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 922 Replace the plug or module supporting the facility. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 923 Inspect the connectors and fiber ends for dirt, damage or any optical signal path impairments and correct them as needed. Replace the module supporting the optical multiplex facility. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 924 This may indicate a failure of equalization process). the cross-connection device Replace the module within the supporting module. supporting the optical multiplex facility. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 925 Replace the plug or module supporting the facility. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 926 Add a fixed optical attenuator between the source and the receive port to bring the input signal within specified limits. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 927 Replace the optical cable connecting the source to the receive port. Replace the plug or module supporting the source facility. Replace the attenuator module. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 928 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 929 OSC signal port so that it is within acceptable limits. Replace the module supporting the optical multiplex facility. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 930 This condition informative and clears when the OTDR operation requires no corrective time expires. The OTDR may be action. operated for 5, 20, 40, or 60 minutes. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 931 NE. If the Protection Partner 1 was deleted accidentally, re-provision it. Otherwise set the Protection Partner 1 on the OPPM to None. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 932 NE. If the Protection Partner 3 was deleted accidentally, re-provision it. Otherwise set the Protection Partner 3 on the OPPM to None. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 933 NE. If the Protection Partner 4 was deleted accidentally, re-provision it. Otherwise set the Protection Partner 4 on the OPPM to None. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 934 PPPIP facility termination point is correctly configured, operating without active conditions which may impact the link, and that the facilities are all in- service normal (“In Service”). FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 935 2 communications paths linking the VSM modules is correctly provisioned, has no active conditions and that the relevant facility and equipment entities are in- service normal (“In Service”). FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 936 PEER-AID2-RMVD (Partner 2 Deleted) alarm), re- provision it or set the Protection Partner 2 on the OPPM to None. Correct inter-shelf communication issues. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 937 PEER-AID4-RMVD (Partner 4 Deleted) alarm), re- provision it or set the Protection Partner 4 on the OPPM to None. Correct inter-shelf communication issues. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 938 Address the span length and/or far- end optical signal source issue(s) as needed. Replace the near-end amplifier module. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 939 Address the span loss or length issue as needed. Replace the near-end amplifier module. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 940 • A failure of the far- end or near-end Replace the module supporting equipment. the near-end facility. Replace the module supporting the far-end facility. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 941 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 942 Replace the plug supporting the far-end facility. Replace the module supporting the far-end facility. Replace the plug supporting the near-end facility. Replace the module supporting the near-end facility. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 943 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 944 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 945 Replace the plug or module, as appropriate, supporting the facility. Replace the plug or module, as appropriate, supporting the far-end of the facility. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 946 Corrective action will be taken in group was removed or response to the conditions has failed, so no reported for the failed or removed equipment module. redundancy exists. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 947 Note that this condition is only able to be reported if a secondary power supply unit is also equipped, provisioned, and operating correctly in the shelf in which the failed unit resides. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 948 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 949 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 950 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 951 Replace the plug or module supporting the facility. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 952 Far-End Receive Failure or corrective action is FERF) indicating that the path signal in needed. the opposite direction has failed prior to its termination point. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 953 Replace the 40CSM2HU-D connected to the port reporting the failure. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 954 Provision at least one server(s) and services, which NTP server and enable are required for correct operation operation of the NTP of scheduled equalization services. operations, are not provisioned. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 955 R12.3 or higher software version. For entities provisioned with older software versions, this condition is raised with the severity setting that was in effect during provisioning, even after upgrading to R12.3 or higher. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 956 Replace the plug or module supporting the facility. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 957 SD-ATRCV (Rx Signal Degrade) condition. If the condition persists, replace the plug or module supporting the DCN facility. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 958 Replace the plug or module supporting the facility. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 959 Replace the plug or module supporting the facility. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 960 Replace the plug or module supporting the facility. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 961 Replace the plug or module supporting the facility. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 962 Replace the plug or module supporting the facility. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 963 Replace the plug or module supporting the facility. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 964 Replace the plug or module supporting the facility. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 965 Corrective action will be taken in detected a signal response to whatever condition(s) failure condition. report the more fundamental facility or equipment failure which leads to this condition. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 966 3 has whatever condition(s) report the more detected a signal fundamental facility or equipment failure failure condition. which leads to this condition. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 967 6 has whatever condition(s) report the more detected a signal fundamental facility or equipment failure failure condition. which leads to this condition. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 968 SF- reporting this LINK is applicable to 4TCA4G-PCN- condition has 4GU+4G and 4TCA4G-PCN-4GUS+4G failed. modules. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 969 OPU payload corrective action is needed. area of the reporting Corrective action will be taken in facility has failed. response to the signal failure condition reported upstream. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 970 This condition is informative the facility has been and no corrective action is shutdown, reducing the needed. optical power of the facility below the normal operating level. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 971 Replace the module supporting the facility. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 972 Corrective action will be taken in facility has failed. response to the signal failure condition reported upstream. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 973 LIFTEUNN| of the supporting needed. Corrective action should LIFVTENUM OSPF IP server. be taken in response to the failure LIFVTEUNN} reported by the OSPF IP server. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 974 Hardware fault on the Available), LOS (Loss Of AMP-S20x module. Signal), and OOSDSBLD • No channel is present on (OOS Disabled)). this entity (LOS). • VOM-x-y-BRMN entity is disabled. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 975 Replace any optical source (module or pluggable) found to be failed or outside its operating specifications. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 976 Replace any optical source (module or pluggable) found to be failed or outside its operating specifications. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 977 Correct any values which do supported number of not conform to the network channels within the band. engineering specifications. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 978 Once any errors and/or omissions are corrected, disable automatic span equalization and then re-enable it, specifying adoption of the existing gain equalization settings - this will re- initiate the adoption process. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 979 Verify that the optical receive power of the OSC signal is within specifications and correct any upstream fiber problems or far- end OSC equipment or facility failures. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 980 Replace any optical source (module or pluggable) found to be failed or outside its operating specifications. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 981 Replace any optical source (module or pluggable) found to be failed or outside its operating specifications. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 982 Mis-connection of cross-connected paths used to form the virtual concatenation bundle at an intermediate cross- connection point between the near and far-end, • Equipment failure at the near or far-end. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 983 Replace the near-end plug supporting the facility. Replace the far-end plug supporting the facility. Replace the near-end module supporting the facility. 10 Replace the far-end module supporting the facility. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 984 Replace the far-end plug supporting the facility. • Equipment failure at Replace the near-end module supporting the facility. the near or far-end. 10 Replace the far-end module supporting the facility. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 985 GFP Corrective action will be taken in mapped signal. response to the signal failure CH: GFPT reported upstream. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 986 Corrective action will be taken in VC4C8, response to the signal failure VC4C16 reported upstream. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 987 Corrective action will be taken in response to the signal failure reported upstream. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 988 If the signal has been automatically suppressed due to an upstream failure, no further corrective actions are needed - the condition will clear once the upstream problem has been corrected. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 989 Suggested Corrective Severity Action The module failed to complete a Replace the failed switch or bridge operation within module. the required time period, due to component failure. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 990 Replace the power supply module. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 991 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 992 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 993 OLM module condition instead, please follow the receiver exceeds procedures described for the the provisioned SPGAIN-OOR-HI (Span-Gain Too threshold value. High) condition, performing them at the far-end. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 994 T-ATRCV-LT (Attenuation Rx Low) condition, performing them at the far-end. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 995 15- To ensure that the condition is being minute reported only under the correct threshold circumstances, verify that the 15-minute value. threshold level is provisioned correctly. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 996 To ensure that the condition is being provisioned 15- reported only under the correct minute threshold circumstances, verify that the 15-minute value. threshold level is provisioned correctly. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 997 To ensure that the condition is being reported only under the correct circumstances, verify that the 15- minute threshold level is provisioned correctly. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 998 To ensure that the condition is being reported only under the correct circumstances, verify the threshold level is provisioned correctly. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 999 To ensure that the condition is being reported only under the correct circumstances, verify the threshold level is provisioned correctly. FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...
  • Page 1000 Replace the module supporting the facility. 1000 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A...

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