Image Vault PRO COMMAND Manual

Hide thumbs Also See for PRO COMMAND:

User manual (77 pages)

Table Of Contents

Table of Contents

Quick Links

Troubleshooting

Need help?

Do you have a question about the PRO COMMAND and is the answer not in the manual?

Questions and answers

Summary of Contents for Image Vault PRO COMMAND

Page 1 This manual supports Image Vault PRO Command Digital Video Recorders (DVR). It includes hardware and software information. It is designed to aid in installation and operation of your PRO Command DVR. Refer also to your built-in software help system, and check our web site for the latest updates. Please read this manual thoroughly before installing and conﬁ...
Page 2: Table Of Contents
® Image Vault PRO Command TABLE OF CONTENTS Scope of This Manual ........................4 PART I - HARDWARE ........................5 Before Installation ......................5 1.1 Warnings ..........................5 1.2 Physical Inventory......................5 Facilities..........................6 2.1 Front Panel.........................6 2.2 Rear Panel.......................... 7 Connecting System Components................8 3.1 4 Camera/30 FPS Model: Video &...
Page 3 ® Image Vault PRO Command TABLE OF CONTENTS Evidence Management....................34 5.1 Catalog..........................34 5.2 Range Lock........................34 5.3 Blocked ranges........................ 34 5.4 Copying Video to External Media................35 5.5 Download Video to Remote PC..................35 5.6 Print Image........................35 5.7 Export Image........................35 5.8 Export Clip.........................
Page 4: Scope Of This Manual
SCOPE OF THIS MANUAL This manual is designed to provide you with information necessary to install and operate your PRO Command DVR. This manual assumes you have the appropriate DVR for your application and all of the necessary supporting hardware such as cameras, monitors, cables, etc.
Page 5: Part Ihardware
Regardless of the connection or mounting methods, the case of the Image Vault recorder may not be modifi ed or penetrated in any way. Any eff ort to mount other equipment to the Image Vault, modify the chassis, or penetrate the chassis in any way will void Image Vault manufacturer’s warranty.
Page 6: Facilities
2 FACILITIES Image Vault PRO Command models all use the same chassis and off er the same hardware features. This section provides detailed information about each hardware component. From time to time Image Vault may modify the chassis slightly. Regardless of such changes, all major components described in this section will be present, though may be in a diff erent position than indicated in these illustrations.
Page 7: Rear Panel
® Image Vault PRO Command Rear Panel AC Power Input. Standard 3-prong IEC inlet-Auto Sensing (115 V or 230 V at 50/60 Hz). Power Supply fan. Power Supply Switch. Use this switch to completely remove power. Turning this switch on does not automatically start the recorder (refer also to Front Panel Power Switch).
Page 8: Connecting System Components
® Image Vault PRO Command 3 Connecting System Components Pick a level surface to place the Digital Video Recorder (DVR). The system should have adequate ventilation and should be clear of moisture and dirt. The following sections detail setup of specifi c items.
Page 9: Camera/120 Fps Model: Video & Audio Capture, Monitor Output
® Image Vault PRO Command 12 Camera/90 FPS Model: Video & Audio Capture, Monitor Output Video In: Connect up to 12 NTSC video cameras to the BNC connectors on the main breakout cables (Example 3.3). The breakout cables are connected to the DB15 port on the rear of the DVR. Cameras are connect as listed below.
Page 10: Camera/120 Fps Model: Video & Audio Capture, Monitor Output
® Image Vault PRO Command 16 Camera/120 FPS Model: Video & Audio Capture, Monitor Output Video In: Connect up to 16 NTSC video cameras to the BNC connectors on the video input breakout cables. The camera input break- out cables are connected to the DB15 ports to the left. The top-left connector inputs are for cameras 1 to 8. The bottom-left connector inputs are for cameras 9 to 16.
Page 11: Camera/480 Fps Model: Video & Audio Capture, Monitor Output
® Image Vault PRO Command 32Camera/480 FPS Model: Video & Audio Capture, Monitor Output Video In: Connect up to 32 NTSC video cameras to the BNC connectors on the video input breakout cables. The camera input break- out cables are connected to the DB15 ports to the left. The top-left connector inputs of the fi rst card are for cameras 1 to 8. The bottom-left connector inputs of the fi rst card are for cameras 9 to 16.
Page 12: Camera/240 Fps Model: Video & Audio Capture, Monitor Output
Refer to PART II for more information. 3.10 SVGA Video Output: Security Monitor Image Vault will interface with almost any standard SVGA (800x600 or 1024x768) monitor. The SVGA monitor output is generally used as the security monitor. It may display various combinations of cameras in the live monitor mode.
Page 13: Ptz Control / Alarm Output
® Image Vault PRO Command 3.11 PTZ Control / Alarm Outpu For space considerations, the alarm output and PTZ control output share the same Female DB9 port on the rear panel. The IV-PTZAOC cable is provided with your DVR for easy connection to your alarm system and PTZ cameras. Refer to the diagrams below for more information about wiring.
Page 14: Interfacing Pos Devices
RX and GND wires paralleled off . A suitable two-wire data cable connects this pigtail to another pigtail and is used at the DVR’s POS port. Pigtail accessory cables are available from Image Vault for various printer styles; sold separately. Function-...
Page 15 Multi-Device Print Server Serial Data Connection Though not as common, Image Vault also supports multi-device serial print server applications. The wiring is the same as the direct connection, but through software your DVR can diff erentiate source channels.
Page 16 If you are utilizing the POS Interface feature, ensure that you have obtained the correct interface connector from Image Vault for the approved device. Warning: You can harm the DVR by connecting a data device that is not approved by Image Vault and/or by using an improperly constructed cable.
Page 17 POS data directly from one network POS source, multiple sources, or from the print server. Because of the dual NIC’s the Image Vault is able to sergregate your network keeping the POS system network separate from the rest of...
Page 18: Usb Storage Devices
DVR, or to load settings or updates onto the DVR. Most thumb drives and external hard drives up to 2 TB are supported, however, Image Vault does not guarantee any specifi c brands or models. USB ports are available on the front and rear of the DVR.
Page 19: Initialization
Note: DVR’s shipped from the factory are shipped with the Time Zone set for PST. CD-R or DVD-R Disk Insert the blank CD-R or DVD-R disk into the CD/DVD-R drive on the front of the unit. Image Vault will perform the necessary disk processing when it writes video or setup data to the disk.
Page 20: Part Ii Software
® Image Vault PRO Command PART II SOFTWARE The software on your DVR includes all of the features in the remote playback software application you install on your PC. There are only a few diff erences. The most signifi cant diff erence is with the live monitor and live status modes which are only available locally on the DVR itself.
Page 21: Specifi Cations & Requirements
1 Software Specifi cations & Requirements There are two main software packages. PRO-Command Record is the full-featured application running on your PRO Command DVR. This software includes all live and playback modes of operation. PRO-Command Playback is the remote playback software application you install on your PC.
Page 22: Software On The Dvr
® Image Vault PRO Command 2 Software on the DVR Your DVR has all of the software built-in to check recording status live, and view live security video, and playback recorded video, and fully confi gure the DVR. To use any of these capabilities an VGA monitor and mouse must be connected to the DVR. While the mouse is provided with the DVR you may use nearly any commercially available VGA monitor.
Page 23: Live Monitor Mode
® Image Vault PRO Command Live Monitor Mode Use the Live Monitor Mode to watch video as it is being captured and digitized. The video is live. Note that the presence of video does not automatically mean it is being recorded. From this mode you may re-arrange camera order and number of cameras displayed, jump to Live Status Mode, open Playback Mode, check viewer performance or make a CD/DVD copy of the most recent video.
Page 24: Playback Mode
® Image Vault PRO Command Playback Mode Playback Mode is used to review recorded video, audio, and data. Use Playback Mode to confi gure the DVR’s recording process and all other advanced features. Playback Mode on the DVR is almost identical to the remote playback software (PRO-Command Playback).
Page 25: Software On Your Pc
® Image Vault PRO Command tem P: Navigation Controls. Click one of the video directional icons to jog the image by the specifi ed amount. Select Continuous then click a directional icon to play the selected camera by the specifi ed interval. Select both “Cycle Through Open Windows” and “Continuous”...
Page 26 ® Image Vault PRO Command Network Communication eer-to-Peer and LAN are two classic forms of network communication. Peer-to-Peer is where one PC communicates directly with another PC without any hubs or other network hardware. Only a Cat-5 Ether- net crossover cable is used. One of these network crossover cables is provided with each DVR.
Page 27 ® Image Vault PRO Command Establish TCP/IP Network communication as follows: Make the necessary physical network connections. For Peer-to-Peer applications use the crossover network cable provided with the DVR. For other types of connections (e.g., Ethernet hub) use standard commercially available network cables.
Page 28: Opening Copied Video
® Image Vault PRO Command Opening Copied Video PRO-Command Playback can open video fi les copied or downloaded from a DVR. A limited version of the application, called IVView, is included on any CD or DVD made directly from the DVR. In either case, use the software to open, view, and search the copied video, audio, and data as if connected directly to the DVR.
Page 29: Playing Audio
® Image Vault PRO Command Continuous Play of Open Cameras: Check Continuous to play video at any speed in either direction. Click “Go Live” to play the selected camera in nearly real time. To play all open cameras together check “Cycle Through Open Windows” and use “Continuous” (or “Go Live”) to play all windows in sync.
Page 30: Audit Data
Audit Data Image Vault PRO Command features three distinct audit logs. The System Audit keeps a record of system events ranging from log-in activity to camera signal detection to power loss. The User Audit specifi cally tracks user activity; it provides the data for the Viewing Performance indicator calculation.
Page 31: Error Log
® Image Vault PRO Command External Event Audit: To view the External Event Audit you may choose “View External Audit Entries” from the Status menu or click the “External Audit Trail” button. You may fi lter your search to look for any or all event types in a specifi c period. If you choose a specifi c type of event you will have additional fi lter options such as camera, POS source, or dry contact input.
Page 32: Skins
® Image Vault PRO Command Skins One way to dress up your software is to change its skin. The “skin” is the overall graphic appearance of the playback software including color and button styles. To change your software skin select Choose Skin from the Playback Options menu.
Page 33: Camera Window Behavior
® Image Vault PRO Command Camera Window Behavior The Playback Options menu includes three important options that determine how your camera windows will appear and behave. Auto-Tile: Enable Auto-Tile from the Playback Options menu to make camera windows automatically arrange and tile as you open and close cameras.
Page 34: Evidence Management
This chapter outlines the major features commonly associated with handling evidence. All Image Vault video, in its original format, is encrypted and tamper-proof. This means your Image Vault video, whether copied to CD, DVD, USB device, or downloaded to your PC is valid in a court of law as long as it is being viewed in its original format.
Page 35: Copying Video To External Media
® Image Vault PRO Command Copying Video to External Media There are several ways to copy video to external media. If you request more video to be copied than one disk will hold, the DVR will automatically request additional disks when the current disk becomes full. A blank CD-R (or DVD-R) should always be kept in the DVR.
Page 36: User Management
® Image Vault PRO Command 6 User Management This chapter describes features related to user management. Administrative features are those which involve setup or advanced opera- tion of the DVR but do not involve recording or playback processes. This an overview of each feature. For detailed explanations of specifi c features please refer to the online help built into your software.
Page 37: User Inactivity Timeouts
User Performance PRO Command DVRs automatically record all user login activity along with keeping a detailed record of everything users do while logged in. The User Performance Indicator is an optional feature which uses this data to track how actively the DVR is being monitored.
Page 38: Recording Setup
7 Recording Setup Your Image Vault DVR has numerous options allowing you to “fi ne-tune” how it records video and data. Nearly all features discussed in this section require logging in at the Service permission level. Most features, once confi gured and “tweaked” for optimum performance, will rarely ever be changed again unless something changes in your system.
Page 39: Camera Setup & Forced Recording Options
® Image Vault PRO Command Quality Factor: Determines digital compression. Less compress means higher fi le size and vice-versa. The default value (3) is best for most applications. Monitor Switch Rate: This is the analog monitor output dwell time as it cycles between cameras.
Page 40 ® Image Vault PRO Command Frame Rate: Set (by camera) how fast the DVR captures images. Use the lowest acceptable Frame Rate for normal operation to maximize total storage time on your DVR. If the total Frame Rate you setup is higher than the DVR actually supports, the DVR will cap- ture as fast as it can and divide the capture rate proportionally among its cameras.
Page 41: Motion Detection Triggered Recording
® Image Vault PRO Command Motion Detection Triggered Recording Internal motion detection allows a camera to record when there is activity in the fi eld of view of the camera. Each camera is confi gured independently. By factory default motion detection is enabled on all cameras. Factory default settings are acceptable for most applications.
Page 42: External Input (Dry Contact) Triggered Recording
® Image Vault PRO Command External Input (Dry Contact) Triggered Recording You may use up to 16 external dry contact inputs to trigger video recording, create audit entries, and trigger PTZ presets. To confi gure this feature select “External Inputs” from the Status menu.
Page 43: Data Device Setup
Select “Edit Data Device Setup” from the Status menu. The wizard will guide you through the setup steps. Choosing the correct Device Type is critical to ensure the right fi lter is used. If your data source is not listed, contact Image Vault Technical Service (1.888.462.4382) for direction.
Page 44 1 or network port on the DVR. This can be also used to save transaction data to send to Image Vault to create fi lters for new or unique POS devices. If you experience problems verify your hardware confi guration (Part I, Section 3.11) and your Data Stream Setup.
Page 45: Transaction Data Triggered Recording
® Image Vault PRO Command Transaction Data Triggered Recording A Data Rule is a virtual recording trigger based on specifi c data being captured from any Data Device source. Up to 16 Data Rules may be defi ned (Section 7.5) to trigger video recording based on specifi c words, phrases, or value ranges. Note: Data Device Setup (Section 7.5) must be completed before the Rules as described in this section will function.
Page 46: Alarm Output Setup
® Image Vault PRO Command Alarm Output Setup The “Alarm Output” feature allows you to defi ne what events generate an alarm and how each alarm is sent. You may set up alarms for camera loss, system events (rebooting or pressing the “Copy Video to Media” button), Data Rule triggers or external (dry contact) input triggers.
Page 47 ® Image Vault PRO Command SMS Text Messages: To enter a cell phone number to receive an SMS text message click a “Set” button under SMS Addresses. Enter the phone number and select the cellular network. Electrical Contact: No setup is required on the Notifi cations Setup dialog. For hardware information refer to Alarm Output (Part I, Section 3.12).
Page 48: System Setup
® Image Vault PRO Command Overview: Lets you see a breakdown of the events setup in the category selected. 8 System Setup System setup involves those features which involve DVR operation but do not directly involve video or audio or data processes. This is an overview of each feature.
Page 49: Location
® Image Vault PRO Command Host Name When connecting remotely a user may specify either the IP Address of the DVR or its Host Name. The default Host Name will be the DVR’s serial number, though you may change this as desired. Changing the host name will require the DVR to be rebooted before the change will take eff ect.
Page 50: System Clock
Software Updates From time to time Image Vault may release an update for your DVR. Updates may include a revision to the program, any support fi le or even operating system fi les. Updates are available from the website (www.image-vault.com). Updates may be emailed to you at no charge.
Page 51: Screen Resolution
Select “Remote Update” from the Status menu to upload update fi les directly to the DVR from your PC. Enter (browse to fi nd) the zip fi le to upload. Enter the password only if one is provided by Image Vault. To force the DVR to reboot automatically after the upload is complete check the “Reboot When Upload Complete”...
Page 52: Appendices
• Reboot the DVR to verify that all cameras are found. • Try enabling “Auto-Detect” (Part II, Section 7.2). If the recorder is still not recording images contact Image Vault Technical Sup- port. • If Auto-Detect causes images to record, then you have a diff erent setup problem (such as motion not enabled). Review Part II, Section 7.
Page 53: Lost Password
If you can verify that you have power to the DVR, press the Reset button on your DVR. • Contact Image Vault Technical Service if you are unable to fi nd the problem. APPENDIX B: FACTORY DEFAULTS The following items* may be edited from these defaults: Auto-Detect All Cameras ..............................OFF...
Page 54: System Audit Messages
® Image Vault PRO Command APPENDIX C: SYSTEM AUDIT MESSAGES Message ............................Meaning AUDIT LOG CLEARED ..........The audit log was cleared. The entry will include the username responsible. BAD PASSWORD ..............The indicated username attempted to log in with a bad password.
Page 55: Legal Notices
Modifi cations to DVR: There are to be no modifi cations made to the DVR case such as adding screws, brackets, bracing, etc. Neither Image Vault, LLC, nor any entity from or through which this equipment and software are purchased can accept any responsibility for damage incurred when such modifi cations are made.
Page 56: Factory Repair 90-Day Warranty On Parts And Labor
Factory Repair 90-Day Warranty on Parts and Labor (Product Outside Original Warranty) If an Image Vault DVR is OUT of Warranty (beyond 1 year from date of purchase) Image Vault will warranty Repairs and Labor for a period of 90 days from date of repair.
Page 57 ® Image Vault PRO Command Notes...

Image Vault PRO COMMAND Manual

Quick Links

Troubleshooting

Need help?

Questions and answers

Related Manuals for Image Vault PRO COMMAND

Summary of Contents for Image Vault PRO COMMAND

Table of Contents