Table of Contents
Advertisement
3Trouble shooting
Malfunctions often have simple explanations. Please
T r o u b l e s h o o t i n g
read the following notes before calling the after-sales
service.
:
Warning – Risk of electric shock!
Incorrect repairs are dangerous. Repairs may only be
carried out and damaged power cables replaced by
one of our trained after-sales technicians. If the
appliance is defective, unplug the appliance from the
mains or switch off the circuit breaker in the fuse box.
Contact the after-sales service.
Fault table
Problem
Possible cause
The appliance
The plug is not
does not work
plugged into the
mains
Power cut
The fuse is faulty Check in the fuse box to make
The button illumi-
The control unit is
nation does not
faulty.
work.
Appliance is mak-
All the fan flaps
ing noises
are closed
The grease filter/
The grease filter/
activated char-
activated char-
coal filter indica-
coal filter is satu-
tor is lit.
rated.
Liquid in the appli-
Liquid has found
ance
its way into the
fan opening
--------
Solution
Connect the appliance to the
power supply
Check whether other kitchen
appliances are working
sure that the fuse for the
appliance is in working order
Call the aftersales service.
Open all the fan flaps
Clean the filter. ~ "Cleaning
and maintenance"
on page 10
Switch on the appliance and
leave it running at setting 1
for approx. 30 minutes.
Cleaning the inside of the
appliance ~ Page 11
4Customer service
When calling us, please quote the product number (E
C u s t o m e r s e r v i c e
no.) and the production number (FD no.) so that we can
provide you with the correct advice. The rating plate
bearing these numbers can be found on the fan
module.
You can make a note of the numbers of your appliance
and the telephone number of the after-sales service in
the space below to save time should it be required.
E no.
After-sales service
O
Please be aware that a visit by an after-sales engineer
will be charged if a problem turns out to be the result of
operator error, even during the warranty period.
Please find the contact data of all countries in the
enclosed customer service list.
To book an engineer visit and product advice
0344 892 8999
GB
Calls charged at local or mobile rate.
01450 2655
IE
0.03 € per minute at peak. Off peak 0.0088 €
per minute.
Rely on the professionalism of the manufacturer. You
can therefore be sure that the repair is carried out by
trained service technicians who carry original spare
parts for your appliances.
Trouble shooting
FD no.
en
13
Advertisement
Table of Contents
