Samsung SCX-5935FN Service Manual page 112

Message
Paper Jam in tray1
Paper Jam in tray2
Paper Jam inside of
duplex path
Paper Jam inside of
machine
Scanner locking switch
is locked or another
problem occurred.
Sensor Failure [zzz].
Call for service
Service Manual
Alignment & Troubleshooting
Description
Paper has jammed in the feeding area
of the tray.
Paper has jammed in the feeding area
of the tray.
Paper has jammed during duplex
printing.
Paper has jammed in the registration
area
The CCD lock has been locked.
There is a problem in the sensor
signal
1. If pick up roller does not rotate ,
check the pick up clutch.
2. If Pickup roller is rotating but the
paper is not feeding, replace the
pick up rubber.
3. Check the feed sensor. If it is
defective, replace it.
1. Open the side door and Tray2 door
and remove the jammed paper.
2. If there is not jammed paper but the
error message is occured, check the
Feed sensor or Hardware.
3. If the paper is feeding by rotating
the pick up roller, check the clutch
and clutch signal.
1. Open the side door and remove the
jammed paper.
2. If there is not jammed paper but the
error message is occurred, check
the duplex sensor. (Component
Test)
1. Open the Side door and remove the
jammed paper.
2. If there is not jammed paper but
the error is occured, Check the
Registration Sensor (Component
Test -> Sensor Read -> RG value)
3. If the paper stopped after actuating
the Exit sensor, Check the Exit
sensor (Component Test -> Sensor
Read -> EX value)
1. Unlock the CCD Lock
2. Check the CCDM. Is is moving
when scanning. Check the FFC
cable. If there is defective, change
it.
3. If the problem persists after
removing the FFC cable, replace
the DADF board.
4. Check the Scan-motor. If there is
defective, change it.
Find the defective sensor. And replace
the new one.
4-61
Suggested solutions
Samsung Electronics