EemaX HA008240 Troubleshooting Manual

EemaX HA008240 Troubleshooting Manual

Homeadvantage ii series electric tankless water heater

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HA008240 | HA011240 | HA013240 | HA018240 |HA024240 | HA027240 | HA036240
When installing or using any high voltage electrical appliance, basic safety precautions should always be
followed. Under no circumstance should you attempt to clean, install, inspect, repair, disassemble or
otherwise service this water heater, without first shutting off all power to the unit directly at the circuit
breaker box. SERIOUS BODILY INJURY OR DEATH COULD OCCUR IF YOU IGNORE THIS WARNING.
Please call or email our customer service and technical support team for any help you may need.
HOMEADVANTAGE II
IMPORTANT SAFETY INFORMATION
Are you having problems with your water heater?
TOLL FREE 1-800-543-6163
info@eemaxinc.com

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Questions and answers

John
February 11, 2025

I have my EEmax HA008240 set on 140 which is max, when I check my water temperature at the kitchen faucet its only 120 degrees, which is less then 5' from the heater. is this normal heat loss . my concern is my shower 20' away and water temp is 105 degrees

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Summary of Contents for EemaX HA008240

  • Page 1 TROUBLESHOOTING GUIDE HOMEADVANTAGE II HA008240 | HA011240 | HA013240 | HA018240 |HA024240 | HA027240 | HA036240 IMPORTANT SAFETY INFORMATION When installing or using any high voltage electrical appliance, basic safety precautions should always be followed. Under no circumstance should you attempt to clean, install, inspect, repair, disassemble or otherwise service this water heater, without first shutting off all power to the unit directly at the circuit breaker box. SERIOUS BODILY INJURY OR DEATH COULD OCCUR IF YOU IGNORE THIS WARNING. Are you having problems with your water heater? Please call or email our customer service and technical support team for any help you may need. TOLL FREE 1-800-543-6163 info@eemaxinc.com...
  • Page 2 0.3 GPM. If your water flow rate is less than this level, your unit cold water supply) - the digital low. will not activate. Increase the flow rate. display does NOT light up. Water heater is not heating at all (water is flowing but the unit is not heating - the outgoing water Internal part failure. Please call us for technical assistance. temperature is the same as the cold water supply) The digital display DOES light up. User temperature Turn up the temperature setting on the unit. setting too low. Depending on your incoming water temperature and the power output of your model, your water flow rate may exceed the physical heating capacity of your water heater. Reduce the flow Flow rate is too high. rate by installing an Eemax Flow Regulator. Use the chart in section 6 to find out which flow regulator works best for your particular model. Water heater is heating but the If it’s a new installation, have your electrician double check the Crossed wires. water temperature is not hot wiring. Is possible that the wiring is incorrect. enough. The heating elements on your water heater are design for 240 Voltage less than 240 volts. When used with a lower voltage, they produce less volts. heating power. You may need to upgrade to a larger model. You do not need to mix as much cold water with your tankless water heater compared to when you use a conventional water Mixing too much cold heater. You may also have an anti-scald feature on your faucet water. that is mixing cold water. These types of faucets can usually be adjusted to reduce the amount of cold water mixed.

This manual is also suitable for:

Ha011240Ha013240Ha018240Ha027240Ha024240Ha036240

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