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sComm UbiDuo User Manual

Face to face communicator
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UbiDuo User Manual
V2.D

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Summary of Contents for sComm UbiDuo

  • Page 1 UbiDuo User Manual V2.D...
  • Page 2 If trouble is experienced with this equipment, for repair or warranty information, please contact sComm, Inc. 866-505-7008 (voice) 866-505- 7001(TTY/Sorenson VP). If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem is resolved.
  • Page 3 Compliance Statement (Part 15.19) This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: 1. This device may not cause harmful interference, and 2. This device must accept any interference received, including interference that may cause undesired operation. Warning (Part 15.21) Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to...
  • Page 4 company. The equipment must also be installed using an acceptable method of connection. The customer should be aware that compliance with the above conditions may not prevent degradation of service in some situations. Repairs to certified equipment should be coordinated by a representative designated by the supplier.
  • Page 5 Section 2.6 of RSS-102 This portable transmitter with its antenna complies with Industry Canada RF Exposure Limits for General Population / Uncontrolled Exposure.

  • Page 6: Table Of Contents

    Table of Contents A Note from the CEO ................7 Warnings!...................8 Separating the Two Halves ............8 Power and Ports Panel ...............9 Turning on the UbiDuo..............9 Main Menu Icons .................11 Split Screen Chat..............11 Split Screen Toolbar ............12 Exiting the Split Screen Chat..........15 Call (Ubi4Tel)................15...
  • Page 7 S/W Update (Update Software) ...........25 Part One - UbiDuo ............25 Part Two - PC..............26 Part Three - UbiDuo............28 Saved Conversations..............28 Viewing Saved Conversations ..........29 Downloading a Saved Conversation to a Computer ....30 Deleting a Saved Conversation..........30 Function Keys ................30 Shift + F Keys ................31 Alt + F Keys................32...

  • Page 8: A Note From The Ceo

    Please remember, though, the UbiDuo is designed specifically for face- to-face communication. We hope that every worker who is deaf or hard of hearing in America will have a UbiDuo on their desk or in their work area so that they, too, can experience the kind of spontaneous conversations that hearing people engage in every day.

  • Page 9: Warnings

    (although the keyboard is water-resistant, repeated spills may cause damage); and do not unscrew the back of the UbiDuo to remove the casing. Only use an AC- DC adapter to charge the units. The UbiDuo will operate on 120 volts; if you are traveling overseas, you will need a converter.

  • Page 10: Power And Ports Panel

    USB port – Upload new software releases to the UbiDuo or download saved conversations by connecting the UbiDuo to a computer B1/B2 indicators – B2 is lit up when the UbiDuo is plugged in to a wall outlet. (B1 is for future use.) DC IN –...

  • Page 11: Main Menu

    3 — Date. Right underneath that is the time, indicated in hours, minutes, and seconds. When you first turn on the UbiDuo, you will need to set the time and date on each half. Read more about setting the time and date later in this manual.

  • Page 12: Main Menu Icons

    Split Screen Chat When the UbiDuo is first turned on, the Split Screen option is the default. To open the Split Screen and start a chat session, wait until the Auto-Link indicator appears (a buckled seatbelt), and press Enter.

  • Page 13: Split Screen Toolbar

    NOTE: Conversations are limited to 20 KB in size. If you try to save a conversation larger than 20 KB, the UbiDuo will save only the first 20 KB of data. The rest will be lost. There is no error message to warn you on the UbiDuo about your file size;...
  • Page 14 This will return you to the Main Menu on the Home screen so that you can change your settings. Read more about UbiDuo settings later in this manual. Bolding text – To make your text appear bold, press Tab three times to highlight the Bold icon on the toolbar and press Enter.
  • Page 15 To turn the Underline setting off, press Tab five times to highlight the Underline icon again and press Enter. Any text you type will appear normal. Changing font size – To change the size of the text on your screen, press Tab six times to highlight the Font Size icon (a number with down arrow), and press Enter.

  • Page 16: Exiting The Split Screen Chat

    NOTE: To communicate in real time at the same time over the phone, each person must have a UbiDuo. If one person is on a regular TTY and one person is on a UbiDuo, you will have to communicate as if you are both on regular TTYs.

  • Page 17: Using The Ubi4Tel Feature

    To receive a phone call using the Ubi4Tel feature, you must have the UbiDuo plugged in to the telephone line, and the UbiDuo must be on. NOTE: For information on how to adjust the length of time it takes for your UbiDuo to answer an incoming call, see the Modem section later in this manual.

  • Page 18: Saving A Contact's Name And Number

    In Range The In Range functionality shows what other UbiDuos are within 1000 feet of your UbiDuo. These units will show up in a list on your machine; however, they will not be able to access your conversation unless you invite them to chat.

  • Page 19: Holding A Three-Way Conversation

    Holding a Three-way Conversation The UbiDuos are designed to enable a group of up to four people to communicate freely. To invite another UbiDuo to join your chat, go to the Main Menu and select the In Range icon. This is what the screen will look like when there is one other UbiDuo within range.

  • Page 20: Holding A Four-Way Conversation

    Auto-Link When the Auto-Link feature is set to On (shown in the top right-hand corner of the Main Menu), whenever your UbiDuo is on, anyone can open up a Split Screen window and chat with you without requesting permission. You will not see a pop-up window requesting a chat; the Split Screen will open automatically if you are not already chatting with someone.
  • Page 21 Chat Request Message. This is what the Chat Request Message looks like. Press Enter to accept the chat request; you then will be taken to the Split Screen. Tab to Reject if you do not want to chat with the other UbiDuo user. Settings On the Settings screen, you can change the default settings for the UbiDuo.

  • Page 22: Brightness

    Press Enter to set the new brightness level and return to the Main Settings Menu. Now, whenever you turn on your UbiDuo, this will be the new level. NOTE: You can adjust the brightness of the screen when you have the reverse video feature on.

  • Page 23: Backlight

    Tab or use the right arrow key to highlight Off, and press Enter. You will return to the Main Settings Menu. Now, whenever you turn on your UbiDuo, the backlight will be off. You will have to manually turn on the backlight by pressing End in the top right-hand corner of the keyboard any time you want it on.

  • Page 24: Modem

    To select Unit I.D., press Tab five times or use the arrow keys to highlight the Unit I.D. icon on the Main Settings Menu and press Enter. The Unit I.D. is the name you give to each half of the UbiDuo. There is no default I.D.

  • Page 25: I.d. Display

    If you assign Unit I.D.s to each half of the UbiDuo and set the Unit I.D. to display — the default is to show the Unit I.D.s — you could save the conversation and later review it without confusion.

  • Page 26: Settings

    Settings icon on the Main Settings Menu. This feature will show you all of the settings of this half of the UbiDuo. If you want to see what settings have been changed on the UbiDuo, use this feature so that you don’t have to go into each...

  • Page 27: Part Two - Pc

    Explorer window. If your PC does not open a new Explorer window, go to My Computer and look for a new Removable Disk. In the example below, the PC already had one Removable Disk(E:), the UbiDuo was added as Removable Disk(F:).
  • Page 28 Window #2: Represents the UbiDuo, which, in this example showed up on the PC as Removable Disk(F:). Use the mouse on your computer to drag and drop the new software file from Window #1 to Window #2.

  • Page 29: Part Three - Ubiduo

    Saved Conversations Once you have saved a conversation, for example, at the doctor’s office or at a bank, you can view it on the UbiDuo or you can download it to a computer. NOTE: When you select the Saved icon and press Enter and there are no saved conversations, the screen will remain at the Main Menu.

  • Page 30: Viewing Saved Conversations

    20 KB, the UbiDuo will save only the first 20 KB of data. The rest will be lost. There is no error message on the UbiDuo to warn you about your file size; however, when you download a...

  • Page 31: Downloading A Saved Conversation To A Computer

    E: drive (Removable Disk). If the E: drive window does not automatically pop up when you plug in the UbiDuo, go to the Start button in the bottom left- hand corner, and click it. Select My Computer from the menu. When you open that window, you should see the E: drive.

  • Page 32: Shift + F Keys

    Change your font sizes. This action is only available when you are chatting, and <Shift>F5 you can only change the font on the half of the UbiDuo you are using. End an active chat session. Your conversation is not affectedwhen you end the chat.This will allow you to save the conversation after a...

  • Page 33: Alt + F Keys

    This action is only available when you are chatting, and you can only change the Key Repeat Rate on the half of the UbiDuo you are using <Alt>F7 There is no functionality assigned to this action. There is no functionality assigned to this action.

  • Page 34: Ctrl + F Keys

    May I help you?” Set the standard greeting for use in a social setting. If you are using the UbiDuo in a social setting like a <Alt>F12 party, use this greeting. For example, press <Alt>F12 and type “Hi, I’m Bob. We can talk on my UbiDuo.”...
  • Page 35 This action is available only when you are chatting. The <Ctrl>F7 conversation will remain on your half of the UbiDuo. This lets you start a new conversation with another person without shutting down the chat session and starting a new one.

  • Page 36: Features For People With Low Vision

    Features for People with Low Vision There are several features included in the UbiDuo to help people with low vision and hearing loss communicate with others. Reverse Video Press <Alt>F5 to turn the reverse video on or off. When you change the UbiDuo display to reverse video, the screen background is black and the text is white.

  • Page 37: Key Repeat Rate

    You can plug in the UbiDuos to recharge the batteries every night, even if the battery does not completely run out of power. Any time the UbiDuo is plugged into the wall, the battery will recharge, even when you are...

  • Page 38: Troubleshooting

    Solution section. Problem Solution UbiDuo will not 1) Plug the UbiDuo AC power cord into the “DC IN” power ON port. 2) Look to see whether a yellow or a green light is visible in either the B1 or B2 location.

  • Page 39: Ordering Accessories

    UbiDuo still in it. That way, you don’t even have to take the UbiDuo out of the case if you are in a hurry. A smaller bag holds the power cords and attaches to the slightly padded case.
  • Page 40 • The remedies set forth herein are conditioned upon the Customer notifying sComm of a breach of the warranty within the warranty period and upon the Customer making the equipment available to sComm for correction or repair of the breach.
  • Page 41 You will receive the remedy elected by sComm without charge, except that you are responsible for any expenses you may incur (e.g. cost of shipping the UbiDuo to sComm). This Limited Warranty is void if failure of the Software has resulted from accident, abuse, misapplication, abnormal use or a virus.

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