Samsung WW22N6850Q User Manual page 58

Troubleshooting
Code
5C
HC
UB
8C, 8C1, 8C2
OC
3C
AC6
9C1/9C2
SF
If any information code keeps appearing on the screen, contact a local Samsung service
center.
58 English
WW22N6850QX_DC68-03645B_EN.indd 58
Check the drain system.
• Make sure the drain filter is not clogged.
• If the drain filter is clogged, clean the filter filter, and then restart
the washer.
Check the washing heater.
• Power off the washer, and then contact a Samsung customer
service center.
Check the spinning process.
• The load may not be balanced inside the drum. Check the drum
and make sure the load is balanced.
• Press START/PAUSE to resume operation, or power off and then
power the washer on after 2-3 minutes, and then try again.
Check the MEMS sensor.
• Power off and then power the washer on after 2-3 minutes, and
then try again.
Water may overflow.
• Close the water tap, and then call for service.
Check the motor.
• Power off and then power the washer on after 2-3 minutes, and
then try again.
Check the PBA communication status.
• Power off and then power the washer on after 2-3 minutes, and
then try again.
The electronic control needs to be checked.
• Check if power is supplied properly.
• If the information code remains, contact a Samsung service
center.
System failed.
• Power off the washer, and then contact a Samsung service center.
Action
2018/3/1 9:37:27