Smart Care - Samsung WW22N6850Q User Manual

Maintenance

Smart Care

To enable this function, you must first download the Samsung Smart Washer app at
the Play Store or the Apple Store, and install it on a mobile device featuring a camera
operation.
The Smart Care function has been optimized for Galaxy & iPhone series (applicable models
only).
1. When the washing machine detects an issue to check, an information code appears on
the display. To enter Smart Care mode, press and hold Soil and Spin simultaneously for
3 seconds.
2. The washing machine starts the self-diagnosis procedure and display an information
code if a problem is detected.
3. Run the Samsung Smart Washer app on your mobile device, and tap Smart Care.
4. Put the mobile device close to the washing machine's display so that the mobile
device and the washing machine face each other. Then, the information code will be
recognized automatically by the app.
5. When the information code is recognized correctly, the app provides detailed
information about the problem with applicable counteractions.
NOTE
• The function name, Smart Care, may differ depending on the language.
• If there is strong reflected light on the washing machine display, the app may fail to
recognize the information code.
• If the app fails to recognize the Smart Care code consecutively, enter the information
code manually onto the app screen.
46 English
WW22N6850QX_DC68-03645B_EN.indd 46 2018/3/1 9:37:25