1.1.2 CONTACTING MAGOS SUPPORT Support is available to customers who have a trial version of a Magos product or who have purchased a Magos product and have a valid maintenance contract. To contact Magos support, send an email to support@magosys.com.
2. SCOPE This document aims to provide a user manual for the setup and installation of the SR500 sensor by Magos Systems. The manual provides information on mechanical structure and interface, installation procedure and guidelines, interface to managing system. Please read the entire document prior to the installation and or use of the product.
The SR500 radar sensor is very simple to handle and install. Using the four holes on the back, the unit may be assembled either using one of Magos’ solutions or any other means of securing the unit in the desired location.
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Connecting to the sensor: use outdoor weather immune cables. When cable is not plugged in use the connector cap to maintain weather immunity. Magos is not responsible to weather damage (corrosion etc.) caused by using improper cables/failure to the use the cap when not installed. In such cases product warranty void.
Figure 11: SR500 External operation cable 5.1 POWER SUPPLY INTERFACE Ensure that the SR-500 is powered only from an IEEE 802.3at Type 1 (802.3af) and Type 2 certified POE injector/switch which is in conformance with all safety and EMC standards that are relevant and applicable in your country.
IP addresses. This initial step is crucial for proper communications with the radars via C&C/PSIM software (either Magos MASS or any other software based on Magos SDK). Figure 12 depicts the Radar Manager main screen as it is shown when first running the tool.
TamperSw – Internal tamper switch has been activated. This means that the radar's front cover (Radome) has been physically removed. This test is continuous. Note I – This test is only support in specific HW models that include the Tamper Switch. Contact Magos support to find out whether your unit includes this feature.
In case of failure in all other tests the unit must be inspected by Magos personnel or an authorized technician in order to locate the HW fault and repair it.
AC power network make sure they are properly isolated and are in full compliance with your local regulations. In any event Magos will not liable to any damage caused to the product or any interference caused to the power network resulting from a faulty/in- appropriate power supply.
Magos’s reasonable control. This includes but is not limited to: acts of God, war, riot, embargoes, acts of civil or military authorities, fire, floods, electricity outages, lightning, power surges, or shortages of materials or labor.
Consumer Protection Laws which cannot be excluded, Magos’ liability for any breach of that guarantee, condition or warranty is limited to: (i) in the case of a supply of goods. Magos doing any one or more of the following: replacing the goods or supplying equivalent goods; repairing the goods paying the cost of replacing the goods or of acquiring equivalent goods;...
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Magos strongly recommends using a Surge Protection device together with PoE switches to operate Magos Radars. Disclaimer: Prices are based on estimation only, Magos is in no way partnered with any one of the manufacturer listed below and does not provide it with the Magos Radar 9.1.1...