Table of Contents
Advertisement
LIMITED WARRANTY
5. Accessories, including but not limited to, batteries, cables, mounting hardware and brackets,
cleaning accessories, antenna and detachable power cords.
6. Warranty is void if purchase was made from anyone other than directly from Cary Audio or an
authorized Cary Audio dealer.
Who May Enforce the Warranty?
This warranty extends to products purchased directly from Cary Audio or an authorized Cary Audio
dealer. Purchasers should inquire of the dealer regarding the nature and extent of the dealer's
warranty, if any.
To obtain such warranty service, the original purchaser must complete and send in the Warranty
Registration Card within 15 days of purchase.
What Will We Pay For?
We will pay for all labor and material expenses for items covered by the warranty. Payment of
shipping charges is discussed in the next section of this warranty.
How Can You Get Service?
In the event that the owner needs to return the unit to Cary Audio for service or repair of a possible
defect, he must follow the following steps:
1. Create a new account or login to our Customer Service Center (www.caryaudio.com) to obtain a
Return Merchandise Authorization (RMA) number. Once the account is set up or you have logged
in, click on "Open New RMA" to begin entering the information to create an RMA that is needed
to return or exchange a product. You will be given an RMA number, which must appear on the
label of the box you ship back.
2. Submit a copy of the original sales receipt. Blank receipts will not validate the limited warranty
for service by Cary Audio. The original sales receipt must contain the following information:
a. The authorized Cary Audio dealer's name
b. The date of purchase
c. The unit's sales price
d. The buyer's name and address
e. Describe in detail the problem.
f.
Note the unit's model number and serial number.
3. Deliver by either of these methods:
a. With all freight and insurance charges prepaid and in its original packing container or
equivalent, ship the component to Cary Audio, 6301 Chapel Hill Road, Raleigh, NC 27607.
b. Hand-deliver the product to Cary Audio (address noted above) or the nearest authorized
service facility.
21
Advertisement
Table of Contents
