Canadian Warranty; Us Warranty - RCA RP-9328 User Manual

Canadian warranty

Thomson Consumer Electronics Canada, Inc.
warrants to the purchaser or gift recipient that if
any manufacturing defect becomes apparent in this
product within 1 year from the original date of
purchase, it will be replaced free of charge,
including return transportation.
This warranty does not include damage to the
product resulting from accidents, misuse or leaking
batteries.
Should your product not perform properly during
the warranty period, either:
1. Return it to the selling dealer with proof of
purchase for replacement,
OR
2. Remove the batteries (where applicable), and pack
product complete with accessories in the original
carton (or equivalent).
— Mail prepaid (with proof of purchase) and
insured to:
Thomson Consumer Electronics Canada, Inc.
Distribution Centre
7400 A Bramalea Road
Mississauga, Ontario L5S 1X1
The provisions of this written warranty are in
addition to and not a modification of or
subtraction from the statutory warranties and other
rights and remedies contained in any applicable
legislation, and to the extent that any such
provisions purport to disclaim, exclude or limit any
such statutory warranties and other rights and
remedies, such provisions shall be deemed to be
amended to the extent necessary to comply
therewith.
If you are unable to find a qualified servicer for out
of warranty service, you may write to:
Thomson Consumer Electronics Canada, Inc.
P.O. Box 0944
Indianapolis, Indiana, U.S.A., 46206-0944
Attach your sales receipt to this booklet for future
reference. This information is required if service is
needed during the warranty period.
PURCHASE DATE __________________________________
NAME OF STORE __________________________________
20

US warranty

What your warranty covers:
• Any defect in materials or workmanship.
For how long after your purchase:
• One year. (The warranty period for rental units begins with
the first rental or 45 days from date of shipment to the
rental firm, whichever comes first.)
What we will do:
• Provide you with a new or, at our option, a refurbished unit.
• The exchange unit is under warranty for the remainder of
the original product's warranty period.
How to make a warranty claim:
• Properly pack your unit. Include any cables, etc., which
were originally provided with the product. We recommend
using the original carton and packing materials.
• Remove cassette tapes or CDs from unit before shipping as
these will not be returned.
• Include in the package evidence of purchase date such as
the bill of sale. Also print your name and address and a
description of the defect. Send standard UPS or its equivalent to:
Thomson Consumer Electronics, Inc.
Product Exchange Center
32B Spur Drive
El Paso, Texas 79906
• Insure your shipment in case of loss or damage. Thomson
accepts no liability in case of damage or loss.
• Pay any charges billed to you by the Exchange Center for
service not covered by the warranty.
• A new or refurbished unit will be shipped to you prepaid
freight.
What your warranty does not cover:
• Customer instruction. (Your Owner's Manual provides
information regarding operating instructions and user
controls. For additional information, ask your dealer.)
• Installation and set-up service adjustments.
• Batteries.
• Damage from misuse or neglect.
• Products which have been modified or incorporated into
other products.
• Products purchased or serviced outside the USA.
• Acts of God, such as but not limited to lightning damage.
Product Registration:
• Please complete and mail the Product Registration Card
packed with your unit. It will make it easier to contact you
should it ever be necessary. The return of the card is not
required for warranty coverage.
How state law relates to this warranty:
• This warranty gives you specific legal rights, and you may
have other rights which vary from state to state.
If you purchased your product outside the USA:
• This warranty does not apply. Contact your dealer for
warranty information.