Binatone Terrain 850 User Manual page 10

8. Guarantee
The Binatone Terrain 850 is fully guaranteed for 12 months from the date
of purchase shown on your sales receipt. The guarantee does not cover
damage by misuse or negligence, or by excessive voltage.
Please keep your sales (till) receipt - this is your guarantee. You
should also keep the original packaging materials.
When unpacking your Binatone Terrain 850, check for visible damage. If
you see any damage, do not use the PMR - return the whole unit to where
you bought it.
If your Binatone Terrain 850 develops a fault, refer to the
"Troubleshooting Guide." section of this manual. If you can't solve the
problem, return the whole unit as follows;
While the unit is under guarantee
1. Pack up all the parts of your Terrain 850, using the original packaging.
Remember to include the mains adaptor.
2. Return the unit to the store where you bought it, and make sure you
take your sales receipt as your proof of purchase.
3. In the unlikely event that you need to return your Terrain 850 to our
Repair Centre while it is under Guarantee, please include the sales
receipt. There may be a handling charge for the repair of your unit
under Guarantee.
Repair after the Guarantee has expired
1. If the unit is no longer covered by the Guarantee, first follow step 1 as
for repair under Guarantee, Then...
2. Call our service Department on 0844 557 9677 and ask for a quotation
of the repair charge, and details of where to send your Terrain 850 for
repair.
3. Return your Terrain 850 to the address given by the Service
Department, making sure to include your name and address, and a
cheque or postal order for the value of the repair charge.
This does not affect your statutory rights.
Binatone Telecom plc operates a policy of continuous product
improvement, and so reserves the right to make changes to the product
and functions without prior notice.
Binatone Help Line - 0844 5579677