Table of Contents
Advertisement
If you need service or
assistance,
we suggest you
follow these four steps:
1. Before calling
for assistance...
Performance
problems
ofter,
result from little things
you can find and fix yourself
wthout
tools of any krnd
If your refrigerator
will not operate:
l
Is the electric
cord
plugged
in7
l
Is a fuse blown
or a crrcurt
breaker
?rlppeaq
l
Is the Temperature
Control
tbr:-za
c?N"
If there
is a rattling
or jingling
noise,
or other
unfamiliar
sounds:
l
lssomethrng
on top or behrntl
the refrrgerator
mak
lng Gorse when
the refrigerator
IS runnrngv
l
New
features
or) your new
refrigerator
make
new
sounds
You may
be hearing
a/r flowng
from
the
fans
trmer
clrcks
for the defrosting
cycle,
defrost
water
drarnrng
Into the defrost
par
It your ice maker
will not operate:
l
Has the freezer
had enough
time to get cold?
With
a new refrigerator,
this might
take
overnrght
l
Is the sIgnal
arm ON
tn the down
posItron
l
Is the water
valve
turned
on') Is water
getting
to the
Ice maker?
If there is water
in the defrost
pan:
l
In hot, muggy
weather,
this IS normal
The pan car
even
be half full Make
sure the refrigerator
IS level
so the pan doesn
t overflow
If the light doesn't
work:
l
Check
fuses and
crrcurt
breakers
Make
sure
its
plugged
in
If a bulb is burned
out:
l
See rnstructions
for changing
light bulbs
or page
5 Use appliance
bulbs
only
If the motor seems to run too much:
l
Is the
condenser,
behrnd
the
base
grille.
free
of
dust and
lint?
l
On hot days,
or :f the
room
IS sworn-
the
motor
naturally
runs longer
l
If the door
has been
opened
a lot
or if a large
amount
of food
has been
put in the motor
will
run
longer
to cool
down
the interror
Remember:
Motor
running
tmme depends
on dlf
ferent
things
number
of door
openings
amount
of
food
stored,
temperature
of +t'e room
setting
of the
controls
And
vour
new
refrigerator
may
be
larger
thor:
your
old one so it has more
space
to be cooled
mt
also
has a regular
freezer
rnsread
of
G
frozen
food
compartment
All thus means
better
refrigeration
and
may require
more running
time thar
vour old one
2. If you need assistance.
. . .
Call
Whirlpool
COOL-LINE
service
assis-
tance
telephone
number.
Dial free from:
Continental
U.S. . . . . . . . . . . . . (800) 2531301
Michigan
. . . . . . . . . . . . . . . . . . . (800) 632-2243
Alaska
& Hawaii
. , . . . .
. (800) 253-l 121
and
talk
with
one
of our trained
Consultants
The
Consultant
can Instruct
you In /how to obtain
satisfac
tory operation
from
your
appliance
or if service
is
necessary
recommend
a a~Jallflen
service
com-
oany
in your area
3. If you need service'% . . .
Whrrlpool
has a na
tionwrde
network
of
franchrsed
TECH-CARE
Service
Companies
TECH-CARE
service
1
technrcrans
are trained
to
fulfill
the
product
warranty
and
provrde
after-warranty
servrce,
1 FRANCH'SED
SERVKE
1 anywhere
in the United
States
To
locate
TECH-CARE
service
in your area,
call our COOL-LINE
servrce
assrstance
telephone
number
(see Step 2] or
look in your telephone
directory
Yellow
Pages
under
APPLIANCES-HOUSEHOLD-
ELECTRICALAPPLIANCES-
MAJOR-SERVICE
8 REPAlR
MAJOR-REPAIRING
8 PARTS
4. If you have a problem.
. . .
Call
our COOL-LINE
service
assistance
telephone
number
[see Step 2) and talk with one of our Consul-
tants, or if you prefer,
write to
Mr Guy Turner, Vice
President
Whirlpool
Corporatron
AdmInistrative
Center
2000 US-33 North
Benton
Harbor,
Ml 49022
if you
must
call
or write,
please
provide
model
number,
serial
number,
date
of purchase,
and
a
complete
descrrptron
of the problem
This rnformo-
t/on
IS needed
In order
to better
respond
to your
request
for assistance
0
FSP
u
Advertisement
Table of Contents
