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Section 6 – Support Service and Compliance Details
6.1 Customer Support
If after installing as per the instructions and trying the recommended troubleshooting
techniques, you are still unable to resolve a problem, you should contact either (1)
Your authorised distributor or (2) the Technical Support Centre at the number
provided at the end of this manual.
6.2 European Compliance Information
This modem has been approved for pan-European use by KCS as compliant with
telecommunications standard TBR21.
6.3 Ringer Equivalence Number
The ringer equivalence of this modem is 1.
REN is a guide to the maximum number of apparatus that can be simultaneously
connected to one telephone line. The REN value of each apparatus is added together
and should not exceed 4. Unless otherwise marked, a telephone can be assumed to
have a REN of 1.
6.4 Approved Usage
This modem is only approved for the following facilities:
Storage of telephone numbers for retrieval by a predetermined code
This modem is NOT suitable for use as an extension to a payphone
This modem is not approved for connection to UK private speech band services or
leased lines.
Any other usage will invalidate the approval of your modem, if as a result, it then
ceases to conform to the standards against which approval was granted.
The approval of this modem is invalidated if the apparatus is subject to modification
in any material way not authorised by KCS or if it is used with, or connected to,
external software that has not been formally accepted by KCS.
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