Troubleshooting - Saeco CA6502 User Manual

ENGLISH
Introduction
Congratulations on your purchase and welcome to Philips! To fully benefit from the
support that Philips offers, register your product at www.philips.com/welcome.
Important
Read this important information carefully before you use
the appliance and save it for future reference.
Danger
- Do not immerse the base and the milk jug in
water or any other liquid. Do not clean them in the
dishwasher either.
Warning
- Check if the voltage indicated on the appliance
corresponds to the local mains voltage before you
connect the appliance.
- Always disconnect the appliance from the mains if
you leave it unattended and before you assemble,
disassemble or clean it.
- Only connect the appliance to an earthed wall socket.
- Do not use the appliance if the plug, the mains cord
or other parts are damaged.
- If the mains cord is damaged, you must have it
replaced by Philips, a service centre authorised by
Philips or similarly qualified persons in order to avoid
a hazard.
- This appliance can be used by children aged from
8 years and above and by persons with reduced
physical, sensory or mental capabilities or lack of
experience and knowledge if they have been given
supervision or instruction concerning use of the
appliance in a safe way and if they understand the
hazards involved.
- Cleaning and user maintenance shall not be made by
children unless they are older than 8 and supervised.
- Keep the appliance and its cord out of the reach of
children aged less than 8 years.
- Children should be supervised to ensure that they do
not play with the appliance.
- Do not let the mains cord hang over the edge of the
table or worktop on which the appliance stands.
- Only use the appliance in combination with its original
base.
- Do not let water or a moist cloth come into
contact with the connectors on the base and on the
underside of the milk jug.
Caution
- Never use any accessories or parts from other
manufacturers or that Philips does not specifically
recommend. If you use such accessories or parts,
your guarantee becomes invalid.
- Do not remove the coil holder from the spindle as
this may cause damage.
- Only use the appliance to heat up or froth milk.
Do not use it to process any other ingredients.
- Do not exceed the maximum level indicated in the
milk frother. If you overfill the milk frother, hot milk
may escape from under the lid and cause scalding.
- Do not move the appliance while it is operating, to
prevent hot milk from escaping from under the lid.
- Correct cleaning of the milk frother is very important
for reliable performance and good frothing results.
- Always return the appliance to a service centre
authorised by Philips for examination or repair.
Do not attempt to repair the appliance yourself,
otherwise your guarantee becomes invalid.
- Always place the base and the milk jug on a dry,
flat and stable surface.
- Do not place the appliance on a hot surface and
prevent the mains cord from coming into contact
with hot surfaces.
- Never let the appliance operate unattended.
- Make sure that the appliance has switched off before
you remove the milk jug from the base.
- Do not use the appliance in combination with a
transformer, as this could cause hazardous situations.
- Never use scouring pads, abrasive cleaning agents or
aggressive liquids such as petrol or acetone to clean
the appliance.
- This appliance is intended for normal household
use only. It is not intended for use in environments
such as staff kitchens of shops, offices, farms or other
work environments. Nor is it intended to be used by
clients in hotels, motels, bed and breakfasts and other
residential environments.
Compliance with standards
- This Philips appliance complies with all standards regarding electromagnetic fields
(EMF).
Ordering accessories
To buy accessories or spare parts, visit www.shop.philips.com/service or go to
your Philips dealer. You can also contact the Philips Consumer Care Centre in your
country (see the worldwide guarantee leaflet for contact details).
Environment
- Do not throw away the appliance with the normal household waste at the end
of its life, but hand it in at an official collection point for recycling. By doing this,
you help to preserve the environment. (Fig. 1)
Guarantee and support
If you need information or support, please visit www.philips.com/support
or read the separate worldwide guarantee leaflet.

Troubleshooting

This chapter summarises the most common problems you could encounter with the
appliance. If you are unable to solve the problem with the information below, visit
www.philips.com/support for a list of frequently asked questions or contact the
Consumer Care Centre in your country.
Problem Possible cause
The light in You just prepared
the button hot frothed milk or
flashes but hot milk and pressed
the appliance the button for milk
does not or hot frothed milk
operate. again straightaway
without letting the
appliance cool down.
The temperature of
the milk is too high.
The appliance You have not placed
does not the lid properly on
froth. the appliance.
You did not attach
the frothing coil to
the coil holder.
You used a type
of milk that is not
suitable for frothing.
Solution
If you want to prepare hot frothed milk
or hot milk again straightaway, the milk jug
needs to cool down for a few minutes
before you can use it again. As long as the
milk jug is still hot, the temperature limiter
makes sure that the appliance cannot be
operated. You can rinse the inside of the milk
jug with cold water to let it cool down faster.
Replace the warm milk with cold milk or
let the appliance cool down.
Place the lid properly.
Attach the frothing coil to the coil holder.
Fresh milk is not always consistent and
many factors can influence the quality
of the milk froth (like protein content).
If the milk does not froth as you would like,
try a different type or brand of milk. Use
semi-skimmed cow's milk at refrigerator
temperature for the best frothing result.