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1.
Go out to a test station
2.
Open our EsdTest program
3.
Click Setup, Employee Selection
4.
Note the settings
5.
Click Edit Reader Parameters (if visible) and also note the settings
6.
Repeat the above at the other test station
7.
The two should be identical if the readers are identical.
If the problem still can not be located, make sure that:
1.
The Names.txt file is the same at both stations (or that both are reading the same common Names.txt file)
2.
The EsdTest software version is the same at each station (click Help About)
The new software does not allow me to select my old HID 5352 card reader that my older software used
The new software still indirectly supports old readers. Just copy your old EsdTest.ini file to the C:\EsdTest directory (or where ever
the EsdTest.exe working directory is located.)
When emailing reports I get a pop up box saying "A third party program is trying to send email in your name"
Microsoft recently added major security updates to Outlook 2002 which prevents other programs (such as EsdTest) from using it to
send MAPI email messages without popping up a warning message "A program is automatically trying to send email on your behalf."
The solutions are:
if your company is using Microsoft Outlook 2002 with Microsoft the Exchange Server, then have the administrator set up a
public Outlook security folder to disable the warnings (see the Microsoft Knowledge Base Article # 263297)
switch to Outlook Express (which is not fully compliant with Microsoft Exchange) or another MAPI compliant email program
or switch to Outlook 2000 without the email security update,
or download ClickYes Pro from
or download the free Express ClickYes program from
suspended)
or install the ClickYesSetup.exe file included on the installtion CD. This will automatically dismiss the message. (set it to
always be suspended)
What other security measures can I apply.
Use the EsdTest Administrator password
Put the EsdTest icon in the Startup menu to boot upon startup
Boot-up in Windows "Guest" mode.
Activate the EsdTest Administrator password.
Get rid of all other program icons.
Removing the shortcut keys from the registry (see Microsoft website).
Lock up the keyboard
When I try to run the ver 9 or later EsdTest program I get a message saying that file FM20.dll is not registered
or Error 7 - Out of Memory, or Module not found, or System error &&H8007007E.
This file normally comes with Microsoft Outlook. If you do not have Microsoft Outlook installed then:
1.
Make sure you run the complete ver 9 installation file
2.
if you still have trouble, click Start, Run and type:
RegSvr32 c:\windows\system32\fm20.dll
3.
If you still have trouble then go to
http://msdn.microsoft.com/library/default.asp?url=/library/en-us/dnaxctrl/html/cpad.asp
click on Setuppad.exe. Or look and see if MsSetupPad.exe is included on our installation disk, and click on it.
4.
If your c:\windows\fm20.dll file is older than 1/11/1999, then go to
http://office.microsoft.com/downloads/9798/fm2paste.aspx
and install the update.
Static Solutions CT-8900 Combo Tester Instructions
http://www.contextmagic.com/express-clickyes/
http://www.contextmagic.com/express-clickyes/
(or what ever the correct file path is)
74
and modify the Outlook security settings
(Set it to always be
7/22/2009
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Table of Contents
Troubleshooting
