Samsung SC-140 User Manual page 7

Resolving Technical Problems
Please consult the following table BEFORE contacting your dealer or local SAMSUNG
representative.
Problem
The software installation failed
I re-booted my PC and it paused during
the start-up program.
The disc tray does not open.
In the File Manager, the CD-ROM icon
does not display.
I installed the software and re-
booted my PC. The CD-ROM drive
icon/directory still does not appear.
Meaning / Solution
Check that your hard disk is not full
The installation floppy disk may be corrupted.
Repeat the installation with the backup floppy disk.
After installing the device driver, your system start-up
program may take more time than expected. If it does not
start-up after 60 seconds, verify your AUTOEXEC. BAT file
and, if necessary, contact your local computer dealer.
The drive may not be installed correctly. Verify the
physical installation.
If you have installed the Then ...
CD-ROM drive ...
And the software Re-boot your PC.
And have not installed the
Install the software
software
following the instructions
on page 5
When the program of Windows 95 is broken up, re-stall
it as the computer can not read the program anymore.
Verify the connections between the drive and your PC.
Check that the 40-pin flat cable is connected to an IDE
interface (some PCs are equipped with an SCSI disk
interface)
Verify your AUTOEXEC. BAT file. Go to page 6 for
the verification procedure.
Check the LASTDRIVE = command in the CONFIG. SYS
file. The specified letter must take the CD-ROM volume
into account. If you do not know which letter is assigned
to the CD-ROM, enter Z.
Using the documentation provided with your PC, check
that the IDE hard disk is set up in MASTER mode.
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