Trouble Shooting; No Sound At All; Loud Hum; Resonance Or Distortion With Some Played Notes - B-band UST Installation Instructions And User Manual

Ust and ast transducers a series preamps
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the system. Pushing this button in will put the transducer(s) "out of
phase" with the speaker(s). When the button is out both transducers
are "in phase. " This control is most useful for feedback control and
will provide a tone color.
Once you experiment with the settings of these controls you will find
more about how they work.

12. TROUBLE SHOOTING

Join the B-Band Discussion Forum at the B-Band website -
www.b-band.com
The forum has invaluable information concerning technical support,
installation tips and general discussion about B-Band products.

12.1. No sound at all

• Check the guitar cable and amplifier / mixer you are using.
• Check that the battery is not discharged. If the sound is noisy or
distorted, replace the battery.
• Check that the transducer(s), mic and battery connectors are
correctly inserted onto the pin headers of the preamp.

12.2. Loud hum

• Check to see that the connectors of the UST / AST are inserted
with the two holes up. If these connectors are upside- down the
system will work but it will buzz.
• Check that the connectors are correctly inserted onto the header.

12.3. Resonance or distortion with some played notes

(with UST)

There are a couple places where a resonance can typically occur with
some notes, causing distorted-sounding output. First, check that the
UST is not touching anything and that the wires (battery / mic) are
not loose and thus cause resonance.
Another place, which in some cases has caused resonance, is the
transducer hole from the saddle slot to the inside of the guitar. Using
a soft padding in it has cured these problems effectively.
12.4. One or several strings sound louder or quieter than
the others (with UST)
If there's only a very slight imbalance, let the saddle "shape" on
the UST for a few days. The fault may be repaired on its own.
Users have reported that after three (3) days the saddle has settled
on the UST and the balance becomes perfect.

12.4.1. Possible reasons for imbalance:

• The saddle or the bottom of the saddle slot is not flat.
• The saddle fits too loosely in its slot.
• The saddle slot might be too tight for the saddle to go in all the
way. Try pushing on the saddle firmly to seat the saddle all the
way down on the transducer.
• The saddle is too short.
• There is debris in the saddle slot.
• The angle of some of the strings behind the saddle is too low or
too high.
• The top of the guitar is bent.
• The pickup is not installed all the way to the end of the saddle
slot.
• If the material of the saddle is bone - Bone is a natural material
and the density and grain may not be consistent. This may cause
inconsistencies in the way the sound is distributed making some
strings louder or softer than others. We highly recommend a
man-made material for the saddle.
12.4.2. If the balance problem does not disappear on its
own, do the following:
• Check there is no debris in the saddle slot.
• Check the bottoms of both the saddle slot and saddle. They
should be flat and straight. It is common that due the guitar top
"lives" and moves the saddle slot is not straight. This may hap
pen especially during transport or by change of season when
the moisture changes a lot. By making the saddle flexible, as in
picture, these problems can be greatly avoided.
• Check saddle is not loose in its slot. The saddle should be so
tight that you cannot pull it away with your fingers.
• Check string angles behind the saddle. They should be about
the same behind every string. If the angle is too low, the string
18

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