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Scientific Atlanta PowerVu D9234 Installation And Operation Manual
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Scientific Atlanta PowerVu D9234 Installation And Operation Manual

Business satellite receiver
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Installation and Operation Guide
Model D9234 Business Satellite Receiver

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Summary of Contents for Scientific Atlanta PowerVu D9234

  • Page 1 Installation and Operation Guide Model D9234 Business Satellite Receiver...
  • Page 3 4XLFN6HWXS*XLGH If BSR setup details are unavailable, you can perform a Quick Setup of your Busi- ness Satellite Receiver by following the step-by-step instructions in this Quick 9+)8+) 7HUUHVWULDO$QWHQQD '$7$3257 6DWHOOLWH$QWHQQD/1% Setup Guide. After performing the Quick Setup, you can change the current set- 5*FDEOH tings to better suit your BSR operating requirements.
  • Page 4 4XLFN6HWXSLQVWUXFWLRQV «$ERXWIDFWRU\GHIDXOWVHWWLQJV Factory default settings can be modified at any time. A Factory Reset option is also Follow these quick setup instructions to find a signal using the BSR built-in signal available for replacing the current settings with the factory defaults (see Table A). search function.
  • Page 5 ,03257$176$)(*8$5'6 Water and Moisture: Do not use this product near water - for example, near a bath tub, wash bowl, kitchen sink, or laundry tub, in a wet basement, or near a Read Instructions: All the safety and operating instructions should be read before swimming pool, and the like.
  • Page 6 Ventilation: Slots and openings in the cabinet are provided for ventilation and Object and Liquid Entry: Never push objects of any kind into this product to ensure reliable operation of the product, and to protect it from overheating. through openings as they may touch dangerous voltage points or short-out These openings must not be blocked or covered.
  • Page 7 «$ERXWUHFHLYHU VDWHOOLWHDQWHQQDJURXQGLQJ Before you can operate your Business Satellite Receiver system, both the receiver chassis and the satellite antenna LNB connection(s) must be properly grounded. Information about grounding your receiver and satellite antenna follow. *URXQGLQJWKHUHFHLYHU The receiver ground connection is made from the shield conductor attached to the RF coaxial cable “F”...
  • Page 8 6$)(7<35(&$87,216 (80DUNHW 0(685(6'(6e&85,7e 6,&+(5+(,760$661$+0(1 35(&$8&,21(6'(6(*85,'$' :$51,1* To prevent fire or electric shock: ‰ ‰ ‰ ‰ ‰ $&0$,16/($'&211(&7,21 ,03257$17 $77(17,21 The wires in this mains lead are coloured in accordance with the following code: Afin d'éviter tout incendie ou choc électrique: ‰ ‰ ‰ ‰...
  • Page 9 :$5181* ‰ Um Feuer oder elektrischen Schock zu vermeiden: ‰ ‰ ‰ ‰ 35e&$87,216­35(1'5( ‰ ‰ ‰ ‰ $'9(57(1&,$ ‰ Para prevenir incendio o una descarga electrica: ‰ ‰ ‰ ‰ ‰ ‰ ‰ &$87,21 ‰ 9256,&+7 ‰ ‰ ‰ ‰ ‰...
  • Page 10 ‰ ‰ 35(&$8&,21 ‰ ‰ ‰ ‰ ‰...
  • Page 11 7DEOHRIFRQWHQWV 9=@?BD1>DC1657E1B4C Y >Uhd4QiTYc`\Qi ) ª1R_edbUSUYfUbcQdU\\YdUQ^dU^^QWb_e^TY^W  YYY @bUfY_ec4QiTYc`\Qi ! 7b_e^TY^WdXUbUSUYfUb YYY 3XQ^WY^WdXUf_\e]U  ! 7b_e^TY^WdXU<>2Q^T_bF86E86Q^dU^^Q YYY =edY^WdXUf_\e]U  ! =U^ecQdQW\Q^SU !! 7U^UbQ\Wb_e^TY^WY^V_b]QdY_^ YYY C165DI@B531ED9?>C5E=Qb[Ud Yf CUddY^We`dXUbUSUYfUb  !" 9^db_TeSdY_^ ! }1R_ed_`UbQdY^WdXU_^cSbUU^]U^ec !" ª1R_eddXYcWeYTU! }1R_edU^dUbY^W^e]RUbcecY^WdXUBU]_dU3_^db_\ !# I_eb2ecY^UccCQdU\\YdUBUSUYfUb! }1R_edcQfY^WSXQ^WUc  !# ª1R_eddXUSebbU^dSXQ^^U\ !$ CUde`Q^TY^cdQ\\QdY_^  "...
  • Page 12 3_^VYWebQdY_^]U^e #$ DbQY^Y^Wce``_bd4" >Udg_b[@bUcUdc]U^e #& GQbbQ^diQ^T`_cdgQbbQ^dice``_bd4" ª7U^UbQ\be\UcV_becY^WdXU>Udg_b[@bUcUdc]U^e #& 3ecd_]UbbUc`_^cYRY\Ydi4" ª8_gd_cU\USdQ>Udg_b[@bUcUd#) 9^SQcU_VQVQe\d4" ª1R_eddXUCYW^Q\CdQdU#) @b_TeSdbUdeb^ 4# 4Yc`\QiCUde`]U^e$ <Y]YdUTGQbbQ^di 4$ GQbbQ^didUb]cQ^TS_^TYdY_^c 4$ 1``U^TYh1C`USYVYSQdY_^c 1! <Y]Ydc_V\YQRY\Ydi 4$ 4YcS\QY]Ub 4$ 1``U^TYh2Db_eR\UcX__dY^W 2! 633^_dYSUc4% Db_eR\UcX__dY^WSXUS[\Ycd  2! 9^Tecdbi3Q^QTQ^_dYSU 4% AeUcdY_^cQ^TQ^cgUbc 2$ 1``U^TYh5@b_TeSdYTU^dYVYSQdY_^ 5! 1``U^TYh3CUbYQ\BU]_dU3_^db_\3_]]Q^TCUd  3! 3_]]Q^T`b_d_S_\3! 3_]]Q^TBUc`_^cU]UccQWY^W 3! 5bb_bbUc`_^cUc 3"...
  • Page 13 ,QWURGXFWLRQ «$ERXWWKLVJXLGH This Installation and Operation Guide includes all the information you’ll need to install and begin using your new Scientific-Atlanta PowerVu Business Satellite Receiver. Use it to familiarize yourself with product features and operation, and for quick reference when needed. The guide provides complete operating instructions and other important information about your Business Satellite Receiver.
  • Page 14 6HWXSDQGLQVWDOODWLRQ This section provides information about setting up and installing your new Busi- ness Satellite Receiver, or for modifying your current equipment installation. 8QSDFNLQJ\RXUUHFHLYHU Before you proceed with unpacking the equipment, inspect the shipping carton for damage. If damage is apparent, do not proceed with unpacking and report the damage immediately to the shipper or your retailer.
  • Page 15 729+)8+) 723&:25.67$7,21 7(55(675,$/ 25'$7$7(50,1$/ &+1/6(/(&7 7279$99,'(2,1 $&32:(5 &RQQHFWLQJ\RXUV\VWHP $17(11$ $ 237,21$/ /1%32:(56:,7&+  :,'(%$1''$7$ The following information is provided to help you set up and connect your Busi- $&,1 9$& 176& +] ness Satellite Receiver to the satellite antenna, cable services, TV monitor, A/V $0$;...
  • Page 16 }$ERXWWKH(;3$16,213257 Table 1. EXPANSION PORT pin-out Function Function Your Business Satellite Receiver can be operated and monitored remotely via the EXPANSION PORT when connected to a PC workstation or data terminal. Remote receiver operation requires installation of a PC/data communications program. Note that certain program settings may vary, depending on the type of worksta- tion/terminal equipment being used.
  • Page 17 79 5)SOXVRSWLRQDOFRQQHFWLRQV Satellite antenna LNB and TV monitor connection… ‰ The accompanying figure shows the cable connections required for the satellite ‰ LNB and TV monitor plus other (optional) connections that can be made from the rear panel of your Business Satellite Receiver. As many, different equipment con- figurations are possible, use the following information as a guide only.
  • Page 18 2SHUDWLQJWKHUHFHLYHU This Installation and Operation Guide provides all the information you need to setup and operate your PowerVu Business Satellite Receiver. %HIRUH\RXJHWVWDUWHG Before proceeding, check that your Business Satellite Receiver is correctly installed as part of your Video/Audio system. Before you can operate the receiver, it must be properly connected to your satellite LNB antenna, TV monitor and to other A/V equipment, as required.
  • Page 19 )URQWSDQHOFRQWUROV GLVSOD\ The front panel of your Business Satellite Receiver provides controls for switching the receiver on and off, and for interfacing with the Remote Control and Smart Card. Power and signal presence indicator LEDs are also provided. Some Remote Control buttons are duplicated on the front panel for activating and navigating menus.
  • Page 20 5HPRWH&RQWUROIXQFWLRQV 32:(5 6/((3 )$925,7( /$67 The Remote Control for your Business Satellite Receiver lets you control receiver &+ functions. You can switch power on and off plus activate and navigate the on- screen menus. The Remote Control operates by transmitting an invisible infrared &+ beam that is detected by a sensor in the receiver front panel.
  • Page 21 0XOWL)XQFWLRQNH\SDG &KDQJLQJFKDQQHOV The multi-function keypad includes the Ï, Ð, Í and Î arrow buttons and the While viewing any virtual channel you can change channels (higher or lower) one SELECT button. Use the arrow buttons and the SELECT button to operate the on- channel at a time.
  • Page 22 3UHYLRXV'D\GLVSOD\ While viewing any channel you can select from available language subtitles, if en- abled. The previous language subtitles option is the previous option, in order (see Table 6 for available options). To display the previous language subtitles option… PREVIOUS DAY 35(9 '$<...
  • Page 23 0HQXVDWDJODQFH Figure 7. Menus at-a-glance...
  • Page 24 6HWWLQJXSWKHUHFHLYHU This section contains all the information you need for setting up your PowerVu Business Satellite Receiver and antenna installation, including signal search. Before you begin using the receiver, or if you are modifying your equipment installation, you may need to change the current settings to suit your operating requirements. IMPORTANT! Because some or all of your receiver setup is Password-protected, you may or may Figure 8.
  • Page 25 IMPORTANT! Step 3. Step 4. Ï Ð Ï Ð More information about using the Remote Control to enter numbers, and about saving changes to the current receiver setup is found on the next page. To display another menu, or exit from the current menu… If you press SELECT to clear the entry, pressing the Ï...
  • Page 26 If no Remote Control is available, you can perform these functions using the fol- Changing the Video Standard or resetting the receiver to the default factory lowing front panel buttons. settings may cause the TV video to display improperly. If the current Video Standard setting is incompatible with subscriber/network services, it must be ‰Save: Í...
  • Page 27 5HFHLYHU6HWXSPHQX Setting up your Business Satellite Receiver for normal operation requires setup of frequency-related and other options from the Receiver Setup menu, and from other menus. These settings are used by the receiver for locking onto the signal, and for optimizing receiver performance (see also “User Setup menu”...
  • Page 28 Step 3. Pop-up error messages that display for invalid settings are listed in Table 4. Use this information to help you correct frequency-related receiver setup errors. The pages that follow contain detailed setup information for each Receiver Setup menu option. Step 4.
  • Page 29 Step 2. Ï Ð To set the antenna LNB polarization… Step 1. Polarization Step 3. Step 2. Step 4. Step 3. Available options: Press 1 to save the new settings (Yes), or press 2 to discard all changes (No), or press 3 to cancel the operation (Cancel). Available options: Press 1 to save the new settings (Yes), or press 2 to discard all changes (No), or press 3 to cancel the operation (Cancel).
  • Page 30 To set the Symbol Rate… Repeat this action to change the Network ID (see also “}About the Network ID”). Changing the Network ID is normally required only when authorized subscriber Step 1. Symbol Rate services are changed, or when new or different subscriber services are made avail- Step 2.
  • Page 31 Once activated, the receiver begins searching for a signal associated with any Net- work ID. When a possible match is found, the search is temporarily interrupted while the receiver attempts to synchronize with the found signal. If synchroniza- tion is successful, the “Lock, Sig“ status is displayed on-screen, and the settings can be saved, as required before exiting to video (current channel).
  • Page 32 8VHU6HWXSPHQX Setting up your Business Satellite Receiver for normal operation requires that user- related options be set from the User Setup menu. These settings are used for opti- mizing receiver performance (see also “Receiver Setup menu” and “Search Setup menu”). To display the User Setup menu…...
  • Page 33 Table 5. Available Lock Levels Level Description To change the Lock Level… Step 1. Lock Level Step 2. Ï Ð Figure 11. Password prompt banner display Step 3. To display the Main Menu (if Lock Level 3 set)… Step 1. MENU Step 4.
  • Page 34 Available options: Press 1 to save the new settings (Yes), or press 2 to discard all Repeat this action to change to another baud rate. If you are unsure about which changes (No), or press 3 to cancel the operation (Cancel). baud rate to use, contact your dealer/reseller, or local service provider.
  • Page 35 Step 2. Ï Ð «$ERXWYLGHRVXEWLWOHV Your Business Satellite Receiver can decode and display video subtitles on-screen if this information is broadcast as part of the encoded digital signal. Video subtitling To set the Video Standard… is defined at the uplink via PowerVu System software, and can be set for display in a number of different languages, or can be disabled.
  • Page 36 Table 6. Available video subtitle languages Step 2. Language Language Language Step 3. Step 4. Step 5. Í Î }$ERXWIDFWRU\GHIDXOWV The Factory Reset option is used for resetting the receiver to factory default set- tings. When activated, the current receiver settings are replaced by the default set- tings (see Table 7).
  • Page 37 Table 7. Factory default settings }$ERXWWKH,55HPRWH&RQWURO Option Menu Default setting The IR Remote option is used for enabling or disabling Remote Control capability. When enabled (ON), you can operate the receiver using Remote Control or front panel buttons. When disabled (OFF), you can only use the front panel buttons to operate the receiver (no response to any Remote Control buttons pressed).
  • Page 38 6HDUFK6HWXSPHQX Automated signal search options are available from the Search Setup menu for setting up your Business Satellite Receiver (see also “Receiver Setup menu”). To display the Search Setup menu… Step 1. Main Menu Step 2. Receiver Status Step 3. Receiver Setup Step 4.
  • Page 39 Table 8. Available Search Type options }$ERXWRWKHU6HDUFK6HWXSRSWLRQV Option Description Signal searches are constrained or limited by the current Search Type and the boundary settings for the Lower and Upper Range. When searching for a signal, the receiver uses the Search Type as the primary search criteria. For example, if the FEC Rate is set as the Search Type, only signals that match the current FEC Rate (set at the Receiver Setup menu) within the current Lower/Upper Range frequency Repeat the above action to change the Search Type.
  • Page 40 }$ERXW,4VLJQDOLQYHUVLRQ The I/Q Select function provides automatic or manual tracking of inverted and non-inverted digital QPSK signals. When set to Automatic, the I/Q Select function automatically tracks the received digital signal and inverts the signal, as required. When set to Inverted, the received digital signal is always inverted. Conversely, when set to Non-Inverted, the received digital signal is never inverted.
  • Page 41 5HFHLYHU6WDWXVPHQX Information about the current receiver setup and about current receiver operating conditions is available from the Receiver Status menu, including ADP count. The current setup is also affected by your LNB antenna (dish) installation. To display the Receiver Status menu… Step 1.
  • Page 42 1HWZRUN,'« 6LJQDO4XDOLW\« The Network ID display is the current Network ID. This number must be correctly The Signal Quality display is continuously updated to indicate the relative quality set at the Receiver Setup menu to match the Network ID associated with the uplink of the received QPSK digital signal.
  • Page 43 $YDLODEOH6HUYLFHVPHQX Information about available satellite broadcast services and the current setup is available from the Available Services menu. These services are authorized through your dealer/reseller or local service provider. The current setup is also affected by your LNB antenna (dish) installation. To display the Available Services menu…...
  • Page 44 «$ERXWWKHFXUUHQWFKDQQHO When you navigate to menus from video, the information displayed is associated with the current (video) channel, which is also displayed on-screen at the Available Services menu. If no changes have been made to the current setup, you are auto- matically returned to the same channel when you exit to video.
  • Page 45 'LVK3RLQWLQJPHQX Information about the strength and quality of the incoming signal obtained via your satellite LNB antenna (dish) installation and current receiver setup is available from the Dish Pointing menu graph display. To display the Dish Pointing menu… Step 1. Main Menu Step 2.
  • Page 46 &RQILJXUDWLRQPHQX Information about the currently installed receiver operating software and hard- ware is available from the Configuration menu. To display the Configuration menu… Step 1. Main Menu Step 2. Receiver Status Step 3. Configuration Available options: Move to Exit and press SELECT (or press 1 and then SELECT) to return to the previous menu.
  • Page 47 ,6(VRIWZDUHYHUVLRQ« The ISE display identifies the version number of the receiver ISE (Internal Security Element) software. The ISE software controls the operation of all internal data secu- rity functions. 26(VRIWZDUHYHUVLRQ« The OSE display identifies the version number of the receiver OSE (Outside Secu- rity Element) software, if installed.
  • Page 48 1HWZRUN3UHVHWVPHQX This menu lets you configure and store sets of network parameters to be used to define as many as 24 network signals. Each configuration set is called a “preset” and is uniquely identified by a preset number (0 to 23). Once you have configured and stored your presets, you can quickly choose which network signal you want to lock on to by using the Remote Control unit.
  • Page 49 Step 3. To set the antenna LNB polarization… Step 1. Step 2. Polarization Step 4. Step 3. Step 4. Available options: Press 1 to save the new settings (Yes), or press 2 to discard all changes (No), or press 3 to cancel the operation (Cancel). Step 5.
  • Page 50 Step 4. Repeat this action to change the FEC Rate. The selected FEC Rate must match the FEC Rate associated with the transmitted signal. If you are unsure about which FEC rate to use, contact your dealer/reseller, or local service provider. Available options: Press 1 to save the new settings (Yes), or press 2 to discard all changes (No), or press 3 to cancel the operation (Cancel).
  • Page 51 Step 5. Available options: Press 1 to save the new settings (Yes), or press 2 to discard all changes (No), or press 3 to cancel the operation (Cancel). «+RZWRVHOHFWD1HWZRUN3UHVHW Once you have configured the Network Presets you want, you can easily select a preset while the receiver is in video mode by using the Remote Control unit.
  • Page 52 'LVSOD\6HWXSPHQX This menu lets you select (a) the colour to be used for the menu background, (b) the colour to be used for the subtitling text and (c) the colour to be used for the subtitling shade (background), 0HQXEDFNJURXQG« Menu background refers to the area over which menu fields are placed. Once you have selected a menu background colour, it is applied to all menu screens.
  • Page 53 To change the subtitling shade (background) colour… Step 1. Step 2. Available options: Press 1 to save the new settings (Yes), or press 2 to discard all changes (No), or press 3 to cancel the operation (Cancel). Table 9. Available Subtitling shade options Option Description...
  • Page 55 $SSHQGL[$6SHFLILFDWLRQV This Appendix provides important information about your PowerVu Business Satellite Receiver. Refer to this section for: ‰ The accompanying table lists standard features, available options and specifications information. Table 10. Product specifications Standard Features Description General Specifications Description Operating Specifications Description $²...
  • Page 56 Operating Specifications (cont’d) Description Input/Output Connectors and Controls Description $²...
  • Page 57 $SSHQGL[%7URXEOHVKRRWLQJ This Appendix provides important information about your PowerVu Business Satellite Receiver. Refer to this section for: ‰ ‰ 7URXEOHVKRRWLQJFKHFNOLVW If you experience any problems operating your Business Satellite Receiver, the following troubleshooting guide may help you to resolve your problem. Loose (or intermittent) cable connections or an incorrect receiver setting can cause loss of service, signal degradation, sound or picture problems.
  • Page 58 Problem Possible Causes Remedies Ç È %²...
  • Page 59 Problem Possible Causes Remedies Ç È %²...
  • Page 60 4XHVWLRQVDQGDQVZHUV The following list of commonly-asked questions with answers may answer some questions or concerns you have about the operation of your Business Satellite Receiver. Questions Answers %²...
  • Page 61 $SSHQGL[&6HULDO5HPRWH&RQWURO&RPPDQG6HW SA1VER<CR> This Appendix provides important information about your PowerVu Business Sat- ellite Receiver. Refer to this section for: In the above example, the VER command causes the receiver model number to display only after the Enter key is pressed (i.e., carriage return [<CR>]). The com- ‰ mand is valid only if the characters “VER”...
  • Page 62 All transmitted command characters must be upper case ASCII. All characters are BER=#.#E-# echoed by the receiver, except for the Unit Number (i.e., byte #3) which is decre- mented if greater than zero (0). This permits daisy-chaining two or more receivers from one serial port.
  • Page 63 (UURUV 8QFRUUHFWHG )UHTXHQF\6WDELOLW\ $)&OHYHO The UE command is available for polling the receiver to display the current Uncor- The AFC command is available for polling the receiver to display the current rela- rected Error count, and for clearing or resetting the current Uncorrected Error tive offset from the set center frequency of the decoded digital signal.
  • Page 64 Table 14. INST command options Parameter Options ISE polls the receiver for network address and installed software version informa- tion (Internal Security microprocessor and algorithm), where ###-###-####-# is the network address, V#.## is the software version, (#) is the decryption algorithm type, and “-“...
  • Page 65 SA1PCTL,#={H/L/R} LOCK=# PCTL,# polls the receiver for the current state of (specific) EXPANSION PORT # can be 0, 1, 2, 3 or 4. When set to 0, receiver lockout is disabled (all options are control pins, where # can be 1, 2, 3 or 4. PCTL,#=H sets the specified port pin for available).
  • Page 66 SA1RESET=YES # can be (see Table 15 below). Returned status codes represent all possible operat- ing states. Note that each command response (instance) reflects the instantaneous RESET=YES resets the receiver (i.e., warm boot only). The receiver responds by operating state of the receiver which may indicate a response which is erroneous or displaying the following.
  • Page 67 9HUVLRQ The Version command is available for polling the receiver to display the version (model) identification number. Observe the following syntax. SA1VER VER polls the receiver for the version (model) number. The receiver responds by displaying the following. VER=D9234_BSR VER can only be the version (model) number of the receiver. &²...
  • Page 68 &²...
  • Page 69 $SSHQGL['&XVWRPHULQIRUPDWLRQ This Appendix provides important information about your PowerVu Business Satellite Receiver. Refer to this section for: ‰ 3URGXFWVXSSRUW Scientific-Atlanta provides customers with 24-hour hotline support from anywhere in North America. If you require technical assistance or product training support, or if you have any questions concerning your Scientific-Atlanta product, contact the appropriate Customer Support Center from those listed below.
  • Page 70 +RWOLQHWHFKQLFDOVXSSRUW 24-hour hotline technical support services are available to answer technical questions about the operation, maintenance and repair of Scientific-Atlanta products. 7UDLQLQJVXSSRUW On and off-site training plus technical support services are available for both equipment operators and system administrators. :DUUDQW\DQGSRVWZDUUDQW\VXSSRUW Warranty and post-warranty support services are available to assist customers returning Scientific-Atlanta products for service or repair.
  • Page 71 3URGXFWUHWXUQ To return any Scientific-Atlanta product for repair or replacement, follow the steps below. To be eligible for credit, a Material Return Authorization (RMA) number must ac- company each product returned to Scientific-Atlanta. This number can only be obtained from your local Scientific-Atlanta Customer Support Center in advance of product re- turn.
  • Page 72 /LPLWHG:DUUDQW\ Scientific-Atlanta Canada, Inc., hereafter called S-A, warrants that at time of shipment, goods sold shall be free from defects in material and workmanship, and shall be of the quality characterized and described by S-A. Notice of any defect shall be given in writing to S-A or an authorized representative immediately upon discovery of such defect within one [1] year of the date of shipment of the goods to the original purchaser only.
  • Page 73 Scientific-Atlanta disclaims all statutory and implied warranties such as warranties of merchantability and fitness for purpose. In no event shall Scientific-Atlanta be liable for incidental, indirect or consequential damages, regardless of being informed about the possibility of such damages, and in no event shall Scientific-Atlanta's liability exceed the purchase price of the product.
  • Page 74 '²...
  • Page 75 $SSHQGL[(3URGXFWLGHQWLILFDWLRQ This Appendix provides important information about your PowerVu Business Satellite Receiver. Refer to this section for: ‰ The label affixed to the receiver rear panel contains a 16-digit product identification code number that identifies your receiver, including factory options. The accompanying figure shows the product identification code with available factory options.