Suzuki SX4 2012 Warranty & Maintenance Information page 13

WHAT YOU SHOULd KNOW ABOUT YOUR EmISSION WARRANTIES
Suzuki strongly recommends that emission system repairs be performed at a SUZUKI Dealer of your choice.
SUZUKI dealers have the specialized knowledge and equipment necessary to expedite the diagnosis and repair of the
sophisticated emission systems on your Vehicle. They will also use Suzuki Genuine Parts that have been designed,
manufactured and tested to comply with applicable emission standards.
However, you may choose to have routine scheduled maintenance performed on your Vehicle at a facility other than
a SUZUKI Dealer. In such a case, you will want to ensure the service facility is aware of the periodic maintenance
requirements for your Vehicle as detailed in the Owner's Manual and that your Vehicle is maintained according to these
recommendations.
While the use of non-Suzuki Genuine parts will not in itself void the Emission Warranties on your Vehicle, any
repairs or replacement of parts required as a result of the installation of a component that is not of equivalent
quality, capacity or performance to the Suzuki Genuine Part are not covered under this warranty.
In an emergency situation, an emission system repair may be performed at a service facility of your choosing, in the
event a SUZUKI Dealer is not reasonably convenient. In such a case, retain the replaced parts and the paid invoice
copy. Present these to your SUZUKI Dealer to request reimbursement of the emergency repair cost.
Some Limitations and Exclusions apply to the Emission Warranties. Refer to pages 12 to 14 for details.
IF YOUR VEHICLE FAILS AN EmISSION INSPECTION/mAINTENANCE TEST
To make a claim under the Emission Warranties deliver your Vehicle to any SUZUKI Dealer. Present the Emission
Inspection/Maintenance test document. SUZUKI will process your claim within 30 days from receipt of your request to
the SUZUKI Dealer. Such 30 day time period for notification will not apply if you request a delay or a delay is caused
by events not under the control of SUZUKI or your SUZUKI Dealer. If your claim is denied, you will be notified in writing
of the reason for denial. If you are not so notified, you may be eligible to have the required emission warranty repair
performed free of charge.
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