Optoma X401 Service Manual
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SERVICE MANUAL

X401/W401
Date
Revise Version
Description
2013.2.4
V1.0
Initial Issue
Change service mode:power,left,left,menu to power,
2013.7.29
V2.0
up,right,up,left,menu (P14,P24,P27,P33)
Copyright Jan. 2013. All Rights Reserved
Amy
Prepared:
Check:
Approved:
Mina

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Table of Contents
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Summary of Contents for Optoma X401

  • Page 1: Service Manual

    SERVICE MANUAL X401/W401 Date Revise Version Description 2013.2.4 V1.0 Initial Issue Change service mode:power,left,left,menu to power, 2013.7.29 V2.0 up,right,up,left,menu (P14,P24,P27,P33) Copyright Jan. 2013. All Rights Reserved Prepared: Check: Approved: Mina...
  • Page 2 Preface This manual is applied to X401/W401 projection system.The manual gives you a brief description of basic technical information to help in service and maintain the product. Your customers will appreciate the quick response time when you immediately identify problems that occur with our products. We expect your customers will appreciate the service that you offer them.
  • Page 3 X401/W401 Comparison List Parts W401 X401 ROD Module 70.8LM15GR01 70.8JS24GR01 48.8EJ01G003 48.8CQ01G005 Main BD 80.8TC01G011 80.8TE01G011 Engine Module 70.8TC08GR01 70.8TE19GR01 IO COVER 70.8TC09GR01 70.8TE18GR01 X401/W401 Confidential...
  • Page 4: Table Of Contents

    Main Procedure Pin Assignment Chapter 4 Function Test & Alignment Procedure Test Equipment Needed Test Condition I/O Port Test Run In Test Test Inspection Procedure Auto Waveform and Factory Fan RPM 4-10 ADC Calibration 4-11 RJ45 Port Test 4-12 X401/W401 Confidential...
  • Page 5 Equipment Needed Setup Procedure Upgrade Procedure Network FW Upgrade Procedure Equipment Needed Write Down Projector IP PC Hardware Link 5-11 Chapter 6 EDID Upgrade EDID Upgrade Procedure Appendix A Exploded Image Appendix B Serial Number Definition PCBA Code Definition X401/W401 Confidential...
  • Page 6: Chapter 1 Introduction

    ● 4000 Hours Typical @230W, 50% Survival Rate Lamp ● 280W Lamp (Osram E20.8) ● 0.55” XGA, S450, Dark Chip 3 (For X401) DMD Chip&Number of ● 0.65” WXGA, S450, Dark Chip 3(For W401) ● Number of active dots: 1024x768 (For X401)
  • Page 7: Compatible Mode

    640 x 480 56.3 SVGA 800 x 600 60.3 800 x 600 72.2 800 x 600 85.1 800 x 600 800 x 600 1024 x 768 70.1 1024 x 768 1024 x 768 1024 x 768 1024 x 768 Confidential X401/W401...
  • Page 8 1920 x 1200 SDTV (576i) 768 x 576 SDTV (576p) 768 x 576 SDTV (480i) 640 x 480 SDTV (480p) 640 x 480 Note: If the Computer Compatibility supportive signal is different from User's Manual, please refer to User's Manual. Confidential X401/W401...
  • Page 9: Disassembly Process

    * Before you start: This process is protective level II. Operators should wear electrostatic chains. * Note: - If you need to replace the main board, you have to record the lamp usage hour. - Some related contents please refer to common SM chapter 2. X401/W401 Confidential...
  • Page 10: Repair Notice

    Wire (3 pin) Compose of Black/ Blower Yellow/Red Wire and Blue wire tube (3 pin) Compose of Red/ Black/White Wire and Photo Sensor Black wire tube (3 pin) Compose of Black/ Yellow/Red Wire and Gray wire tube (3 pin) X401/W401 Confidential...
  • Page 11 The key feature Figure on Main Board Compose of Black/ Gray/Red Wire and ROD Fan Gray wire tube (3 pin) Compose of Red/Yel- AXAL Fan low/Black Wire (3 pin) Note:Please assemble the main board follow the steps as figure. X401/W401 Confidential...
  • Page 12: Disassemble Lens

    2. Unscrew 3 screws (as yellow circles) to disassemble lens . Note:1.Before assemble the new engine,please clean the dusty from engine base by air gun firstly . 2.Locking 3 screws into the lens after assemble the new engine.(as refer to step1) Lens Engine Base X401/W401 Confidential...
  • Page 13: Rod Adjustment

    2-3 Rod Adjustment 1. Environment Adjustment - The distance between the engine and the screen is 1.95M (For X401). The distance between the engine and the screen is 1.65M (For W401). - This process should be done at a dark environment (under 10 Lux).
  • Page 14: Re-Write Lamp Usage Hours

    4. Re-write Lamp Hours(ECO) -Select Lamp Hours(ECO) and use “left” or “right” buttons to re-write the lamp hours(ECO). 5. Choose “Exit”, press “Enter” to exit Note: left key = decrease lamp hour right key =increase lamp hour X401/W401 Confidential...
  • Page 15: Repair Action

    Wheel Firmware Update Chapter 5 Chapter Color Wheel Index 4-3-1.7 Chapter OSD Reset 4-5-2 EDID Chapter 6 Re-write Lamp Chapter Usage Hours chapter Video port test 4--4 Auto Waveform and Chapter Factory Fan Optical Chapter Performance 4--1.8 Measure X401/W401 Confidential...
  • Page 16: Chapter 3 Troubleshooting

    Power on (Warming) (Green) Power on and Lamp lighting (Green) Flashing Power off (Cooling) (Green) Error Flashing (Lamp failed) (Red) (Red) Error Flashing Flashing (Fan failed) (Red) (Red) Error Flashing (Over Temp.) (Red) (Red) Note: Steady light No light X401/W401 Confidential...
  • Page 17: Main Procedure

    - Ensure the CD in DVD is 3D format 3D Image - Ensure your standing distance is less than 6m from screen. Abnormal - Ensure the 3D function is on and execute “3D sync invert” in OSD menu. - Check main board X401/W401 Confidential...
  • Page 18: Pin Assignment

    Voltage(V) Flag / TxD+ (collector) 5.1±5% ±5% Flag / TxD- (emitter) Common LED+ (anodes) 5.07±5% ±5% SCI / Sync. (cathode LED) DIM / RxD (cathode LED) J9:Photo sensor J11:SYS FAN Voltage(V) Voltage(V) 1.135±5% ±5% 6.5±5% ±5% 0.57±5% ±5% X401/W401 Confidential...
  • Page 19: Function Test & Alignment Procedure

    - Quantum Data 802B or CHROMA2327 (Color Video Signal & Pattern Generator) 4-2 Test Condition Circumstance brightness: Dark room less than 2 lux. - Product must be warmed up for 3 minutes. - Screen size: 60 inches diagonal. Zone Definition < Figure: Zone A(as green line) Definition > Confidential X401/W401...
  • Page 20: I/O Port Test

    4-3 I/O Port Test 4-3-1 VGA Port Test Note:X401 the native resolution of test signal is 1024x768@60HZ. W401 the native resolution of test signal is 1280x800@60HZ. We take X401 for example here. 1. Frequency and tracking boundary Procedure - Test equipment: video generator.
  • Page 21 Gray 10 5. Dark Blemish Procedure - Test equipment: video generator. - Test signal: analog 1024x768�60Hz - Test Pattern: blue 60 Inspection item - Dark blemish check Criteria - Please refer to Pixel specification table. Blue 60 Confidential X401/W401...
  • Page 22 Bright blemish (Dirty) Gray 10 pattern (diameter<1/2 inch) A≤2 Dark Blemish(Dirty) Blue 60 pattern (diameter<1/2 inch) Bright pixel on frame Gray pattern ≤1 For X401 Order Symptom Pattern Criteria Bright pixel ( dots) Gray 10 pattern Dark pixel(dots) White pattern A≤4...
  • Page 23 - Test Pattern: full screen Inspection item - Unbalance check Criteria - Unbalance <31cm�60’(X401) Unbalance <34cm�60’(W401) Note:If focus could not clarify,you can use the unbanlance test that you put a white paper far away screen front or behind until the focus is best ,then measure the distance from paper and screen within the specification.
  • Page 24 8. Optical Performance Inspection Condition - Environment luminance: 2 Lux - Product must be warmed up for 5 minutes - Distances from the screen: 1.95M(For X401) 1.65M(For W401) - Screen Size: 60 inches diagonal a. Measure setting Procedure - Please get into OSD menu, select “Lamp Setting”...
  • Page 25: Audio Port Test

    - Check the sound from speaker Motion video - Plug Audio cable into Audio in port, check whether “Volume” is normal. - Adjust the volume to “0→ 8” by using the remote controller. - Check the sound from speaker. Confidential X401/W401...
  • Page 26: Video Port Test

    - Test equipment: 1. Blue-Ray DVD player & 3D format CD - Test signal: 1080P�24Hz �24Hz Inspection item - 3D test (HDMI) Inspection Distance - 3~5 M Criteria - The image should not appear noise, flicker shadow, shocking, abnormal color. Confidential X401/W401...
  • Page 27: Run In Test

    Cosmetic can not be broken Missing logo, missing prints and blurry prints are Logo unacceptable Lamp cover It should be locked in the correct place. Zoom in/out The function should work smoothly Keypad All keypad buttons must operate smoothly Confidential X401/W401...
  • Page 28: Auto Waveform And Factory Fan Rpm

    Note:- If the factory fan value don’t show in service mode,please repeat the step 1,2 again. - If the Factory FAN RPM Value doesn’t show in service mode, please repeat the step again. - Make sure the “Blower record (rpm) “is 3285- 4675. Confidential X401/W401 4-10...
  • Page 29: Adc Calibration

    - The color should appear normal and sort in right order, it is unacceptable that the color appears abnormal and flashing. - Color levels should be sufficient and normal. (the unidentified color levels on both left and right sides should not over 8 color levels.) Confidential X401/W401 4-11...
  • Page 30: Rj45 Port Test

    4-8 RJ45 Port Test Note:The RJ45 Port Test procedure for X401 is the same as W401,we take X401 as an example here. 1. Write Down Projector IP Write down the IP address: 192.168.0.100. 2. Network Setting (1) Open the "Local area connection", choose "properties".
  • Page 31 3. Read Projector Information (1) Connect the PC and the Projector with LAN Cable. (2) Click “Internet Explorer”. (3) Write the IP address: http://192.168.0.100 (4) Then the information will be shown on the web. Confidential X401/W401 4-13...
  • Page 32: Firmware Upgrade

    Note1: we will show the hot key of fw mode and how to check FW version,the other contents please refer to common manual 5-1 . Note2: During FW upgrade procedure,please select "64KB" in "Skip Boot Loader Area". Note3: Put "11.0.2 FlashDeviceParameters” file into the folder where you setup “DLP Composer Lite 11.0.2" X401/W401 Confidential...
  • Page 33: Get Into Fw Mode

    - Connect the projector with PC by USB cable. 5-1-3 Check FW version 1.Restart the unit and enter the Service Mode(Press Power --> Up-->Right -->Up--> Left -->Menu). 2.The firmware version will be shown as red circle on the screen. X401/W401 Confidential...
  • Page 34: Section 2: Mcu Fw Upgrade Procedure

    MCU FW Upgrade 5-2-1 Equipment Needed Software : - Coretronic ICP Programmer, v6.00.zip - USB-to-Serial COM port Driver (PL2303_Prolific_DriverInstaller_v1417.exe) - Program file (*.TPJ) Hardware : - Projector - Power Cord (42.50115G001) - ICP FIXTUR� (SP.8JC08G001) - PC or Laptop X401/W401 Confidential...
  • Page 35: Setup Procedure

    5-2-2 Setup Procedure Install ICP Utility 1.Double click "Setup,ICP Utility, v6.00.exe". 2.Click "Next". 3. Click "Next". 4. Click "Next". X401/W401 Confidential...
  • Page 36 5. Click "Finish" to end ICP Utility installed. Install PL2303_Prolific_Driver 6. Double Click "PL2303_Prolific_DriverInstall er_v1417.exe" 7. Click "Next". 8. Click "Finish" to end Click "Finish" to end PL2303_Prolific_Driver installed. X401/W401 Confidential...
  • Page 37: Upgrade Procedure

    4pin cable (as the square shown). 2.Select "Start" -->"Coretronic Tools" -->"Coretronic ICP Utility V6.00" to run "ICP Utility.exe�. 3.Click "Load Proj" to open the �TPJ� file which you will upgrade MCU firmware file,then click " Update Chip" to upgrade the MCU firmware. X401/W401 Confidential...
  • Page 38 4. Finish - When MCU FW upgrade process is finished, "PASS" will be shown. 5. Re-plug in power cord and power on the projector. Get into the service mode to check the MCU firmware version. X401/W401 Confidential...
  • Page 39: Network Fw Upgrade Procedure

    Procedure Network FW Upgrade 5-3-1 Equipment Needed Software: - xxx_LAN Module FW_xxx.bin (*.bin) Hardware: - Projector - Power Cord: 42.50115G001 - LAN Cable - PC Note1: Upgrade Network firmware please use the IE version of 7.0 or above. X401/W401 Confidential...
  • Page 40: Write Down Projector Ip

    "�nter" button to select "Off", press "�nter" button. - The IP address will be shown on screen. - Write down the IP address: 192.168.0.100. - �nsure the IP address, Subnet Mask, Gateway and DNS are right. - Select "�xit" to OSD. X401/W401 Confidential...
  • Page 41 3.Use "right" button to select "OPTIONS". -Select "Advanced",then press"�nter". -Select "Power Mode(Standby),then select "Active". X401/W401 Confidential 5-10...
  • Page 42: Pc Hardware Link

    - Click "Upgrade". 3. "Firmware Update" image will appear on the screen. - Click "Browse" button to select the Network FW file (*.bin) which you saved. - Click "Open". - Click "Update" to start updating. 4. Firmware Upgrade procedure. X401/W401 Confidential 5-11...
  • Page 43 5. Click "Re Login". 6. Then input "Admin" on the password,then Network FW version will appear. X401/W401 Confidential 5-12...
  • Page 44: Edid Upgrade

    Chapter 6 EDID Upgrade 6-1 EDID Upgrade Procedure - The upgrade procedure for VGA &HDMI ports please refer to common service manual chapter 6. X401/W401 Confidential...
  • Page 45: Appendix A Exploded Image

    Appendix A (Exploded Image) Note: This chapter is only designed to show the exploded image of the projector. For updated part numbers, please refer to RSPL report. D.C. Confidential X401/W401...
  • Page 46 IO COVER LABEL EX615 TOP SHIELDING ASSY HD20 SCREW DOUBLE FLAT MECH SCREW PAN MECH BLACK “GREEN” ASSY OPTICAL ENGINE MODULE FOR 8TC(SERVICE) ASSY OPTICAL ENGINE MODULE FOR 8TE(SERVICE) SYSTEM FAN EMI SPRING HD20 SCREW PAN MECH Ni CABLE TIE Confidential X401/W401...
  • Page 47 Assy TOP COVER MODULE Parts Item Description Supply TOP COVER ASSYEMBLY EX762 BLACK(LGSM) PCBA KEY PAD BOARD FOR EX615 KEYPAD PLATE ENTER EX612(LGSM) FLAT SCERW Flat X401/W401 Confidential...
  • Page 48 ASSY BOTTOM COVER MODULE X401/W401 Confidential...
  • Page 49 STAND OFF Sn EP910 LVPS MYLAR PC HD20 ASSY BLOWER MODULE EX762 SPEAKER 8FB 8-OHM WITHOUT TUBING HD25LV SCREW PAN TAP IR FRONT BOTTOM HOLDER MN3600H BLACK PCBA IR BOARD FOR EP721 SCREW PAN MECH W/SF GREEN EX762 LAMP BLOWER X401/W401 Confidential...
  • Page 50 ASSY IO COVER MODULE FOR 8TC(SERVICE) ASSY IO COVER MODULE FOR 8TE(SERVICE) IO BOARD ASSEMBLE X401 PCBA MAIN BOARD FOR W401 WXGA PROJECTOR PCBA MAIN BOARD FOR X401 XGA PROJECTOR PCBA LAN MODULE BD FOR EX763 PROJECTOR STAND OFF Sn EP910 SCREW PAN MECH...
  • Page 51 Supply ASSY COLOR WHEEL MODULE FOR 8TC(SERVICE) CW BRACKET SECC FOR Z15 NEW SCREW PCBA PHOTO SENSOR BOARD FOR EW762 PROJECTO 6S R78Y44G81C34W55B68_FD20VA_ SCREW PAN MECH TAPE EX762 COLOR WHEEL DISC RUBBER, EzPro755 COLOR WHEEL SHOULDER SCREW,EzPro755 X401/W401 Confidential Confidential...
  • Page 52 ASSY BlOWER MODULE Parts Item Description Supply BLOWER B1245PFV1-8A LINE LEN BLOWER AIR TIGHT F12 H5350 BLOWER RUBBER EP7190 X401/W401 Confidential VIII...
  • Page 53 ASSY FAN SHIELDING MODULE Parts Item Description Supply KDE1285PTV1 AXIAL FAN-LOW COST FAN SHIELDING LAMP BLOWER DUCTEX762 PAN SCREW FOR YM-64 FRONT CELL&SP SCREW PAN MECH PJ WX5150 THERMAL SWITCH WITH K5B RH CORE SCREW PAN MECH TAPE EMI GASKET X401/W401 Confidential...
  • Page 54 A.K. X401/W401 Confidential...
  • Page 55 PACK SIO2 DRIER PE BAG ZIPPER SIZE GREEN FOR OPTOMA QUICK START CARD MULTILINGUAL EW763/EX763 USER’S GUIDE MULTILINGUAL (CD) EW763/EX763 WARRANTY CARD 3 YEARS, USA FOR OPTOMA LPP SERIES EXTENDED WARRANTY ; REGISTRATION FORM,USA FOR LPP SERIES BATTERY NOVACELL HANDLE BAR HD70...
  • Page 56: Serial Number Definition I

    Serial Number Format for Projector (take W401 as example) 8TC 3 AAAAA C 0001 Q = Optoma 8TC = Project Code 3 = Last number of the manufacture year (ex: 2013 =3) 15 = week of the manufacture year (ex: the fifteenth week of the...
  • Page 57: Pcba Code Definition

    II. PCBA Code Definition PCBA Code for Projector XXXXXXXXXXX EEEE Vendor Code Revision Date Code X401/W401 Confidential...

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W401

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