Problems And Solutions Guide - Fisher-Price W6199 Owner's Manual With Assembly Instructions

PROBLEMS AND SOLUTIONS GUIDE

IMPORTANT! If you experience a problem with your vehicle, first check the Problems and Solutions Guide below.
If you still experience a problem, please contact Power Wheels
Or, contact your local Power Wheels
www.powerwheels.com.
PROBLEM
Vehicle does not run
Vehicle was running
but suddenly stopped
authorized service center. For the location nearest you, please visit us on-line at
®
POSSIBLE CAUSE
Undercharged battery
Charger is not working
Tripped thermal fuse
Loose wire or loose connectors
Dead battery
Electrical switch damage
Motor damage
Loose wire or loose connectors
Consumer Relations, toll-free at 1-800-348-0751.
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Charge the battery. A new battery should have been
charged for at least 18 hours before using the vehicle for
the first time. After first-time use, recharge the battery for at
least 14 hours after each use. Never charge the battery
longer than 30 hours.
Check all connectors. Make sure the battery connector is
tightly plugged into the charger connector, and that the
charger is plugged into the wall.
Make sure power flow to the wall outlet is "ON" .
There is no sure way to tell if your charger is working
unless you have a volt meter. If you suspect there
is a problem with your charger, contact your local
Power Wheels ® authorized service center. They can
test your charger for you.
T he built-in thermal fuse may "trip" and shut down
operation of the vehicle if the vehicle is overloaded or the
driving conditions too severe. Once a fuse has "tripped,"
remove your foot from the pedal and wait approximately
25 seconds before operating the vehicle again. To avoid
repeated automatic shutdowns, do not overload the vehicle
by exceeding the 50 lb (23 kg) maximum weight capacity or
by towing anything behind the vehicle. Do not drive up hills
or run into fixed objects, which can cause the wheels to stop
spinning while power is still being supplied to the motors.
If a thermal fuse continually trips, contact your local
Power Wheels authorized service center.
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Check all wires and connectors. Make sure the battery
connector is tightly plugged into the motor harness
connector and that there are no loose wires around
the motors.
If your battery is old or if you have not followed Battery
Care instructions, your battery may be dead. If you are
unsure whether or not the battery is dead, you can have
it tested at your local Power Wheels
service center.
The electrical switches can become corroded due to
exposure to water or moisture, or can jam due to loose
dirt, sand or gravel. Contact your local Power Wheels
authorized service center for diagnosis and repair.
Contact your local Power Wheels
center for diagnosis and repair.
Check all wires and connectors. Make sure the battery
connector is tightly plugged into the motor harness
connector, and that there are no loose wires around
the motors.
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SOLUTION
® authorized
authorized service
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W6199pr-0920