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Xact XG3400 Instruction Manual

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Summary of Contents for Xact XG3400

  • Page 1 Please log on to www.xactcommunication.com for accessory & product information.

  • Page 2: Table Of Contents

    Contents Safety Instructions ------------------------------------------------------------------------------------------ 4 Getting Started ----------------------------------------------------------------------------------------------- 6 Desk Mounting ----------------------------------------------------------------------------------------------- 9 Wall Mounting ----------------------------------------------------------------------------------------------- 10 Cordless Telephone Operation ------------------------------------------------------------------------- 12 Preparing for Use --------------------------------------------------------------------------------------- 12 NO LINE Indicator -------------------------------------------------------------------------------------- 12 Receiving Calls From the HANDSET -------------------------------------------------------------- 12 Receiving calls From the BASE UNIT ------------------------------------------------------------- 13 Placing Calls --------------------------------------------------------------------------------------------- 14 Transferring Calls --------------------------------------------------------------------------------------- 14 Headset Feature ---------------------------------------------------------------------------------------- 15...
  • Page 3 Contents Viewing the DIRECTORY ----------------------------------------------------------------------- Speed Viewing the DIRECTORY -------------------------------------------------------------- 20 Saving in the DIRECTORY ---------------------------------------------------------------------- 20 PREFERRED CALLS ----------------------------------------------------------------------------- 20 BLOCKED CALLS --------------------------------------------------------------------------------- 20 Editing a Name and Number in the DIRECTORY ----------------------------------------- 21 Editing the Number in the DIRECTORY before Dialing ---------------------------------- 22 Placing Calls from the DIRECTORY ---------------------------------------------------------- 23 Deleting All Records in the DIRECTORY ---------------------------------------------------- 23 Selective Deleting in the DIRECTORY ------------------------------------------------------- 23...
  • Page 4 Contents Setting to Announce Only ---------------------------------------------------------------------------- 33 Screening Incoming Calls ---------------------------------------------------------------------------- 33 Message Alert ------------------------------------------------------------------------------------------- 33 Setting Ring Select ------------------------------------------------------------------------------------- 33 Recording a Memo ------------------------------------------------------------------------------------- 34 Playing of Messages/Memos ------------------------------------------------------------------------ 34 Saving Messages --------------------------------------------------------------------------------------- 35 Erasing Messages -------------------------------------------------------------------------------------- 36 When the Memory is Full ----------------------------------------------------------------------------- 36 Two-Way Recording ----------------------------------------------------------------------------------- 36 Remote Control Operation ------------------------------------------------------------------------------- 37 Remote Operation through a Tone Telephone -------------------------------------------------- 37...

  • Page 5: Safety Instructions

    Safety Instructions IMPORTANT SAFETY INSTRUCTIONS To reduce the risk of fire, electric shock and/or injury, always follow these basic safety precautions when using your cordless telephone equipment. 1. Read and understand all instructions. 2. Follow all warnings and instructions marked on the telephone. 3.

  • Page 6: Battery Safety

    Use only the following type and size of BATTERY PACK: Cordless Telephone BATTERY PACK 3.6V, 600mAh XACT Communication Ni-MH BATTERY PACK: Model B655 (See page 40 for ordering information.) Do not dispose of the BATTERY PACK in a fire. The BATTERY PACK may explode. Check with local codes for possible special disposal instructions.

  • Page 7: Getting Started

    Getting Started Connecting Your Phone This section is a reference guide to the basic functions and operations of your cordless telephone. For more detailed descriptions of the operations and features of this telephone, refer to the Contents on page 1. Carefully remove your cordless telephone from its shipping carton.
  • Page 8 Getting Started 8. Install the HANDSET BATTERY PACK by plugging it into the BATTERY CONNECTOR inside the BATTERY COMPARTMENT. The HANDSET LCD Screen will display “RING: HI”. RING: HI 9. Place the BATTERY PACK inside the BATTERY COMPARTMENT. 10. Slide the HANDSET BATTERY COMPARTMENT COVER firmly into place in its closed position.
  • Page 9 30.) 16. Set the date and time on the BASE UNIT. (See page 30 for details.) You are now ready to use your new Xact Cordless Telephone. IMPORTANT In order to utilize the Caller ID feature, you must subscribe to Caller ID service from your local...

  • Page 10: Desk Mounting

    Desk Mounting Desk Mounting One of the special features of your telephone is the unique design of the MOUNTING BRACKET which can hold your phone at an angle when desk mounting or wall mounting. With the back of the BASE UNIT facing up, rotate the MOUNTING BRACKET to the position as in Figure 1 (follow the arrow direction for the DESK MOUNT).

  • Page 11: Wall Mounting

    Wall Mounting Wall Mounting You may choose to put the BASE UNIT of your cordless telephone on a wall. 1. With the back of the BASE UNIT facing up, rotate the MOUNTING BRACKET to the position shown in Figure 1 (follow the arrow direction for the WALL MOUNT). 2.
  • Page 12 Wall Mounting IMPORTANT: A “beep” will be heard when the HANDSET is properly positioned in the BASE UNIT CHARGE CRADLE and charging. Securely positioning the HANDSET in the BASE UNIT will also prevent the HANDSET from falling. IMPORTANT: The CHARGER UNIT does not have the WALL MOUNTING Feature.

  • Page 13: Cordless Telephone Operation

    Cordless Telephone Operation Preparing for Use Before you can use your cordless telephone, you must charge the HANDSET for 12 hours. Failure to do so will require recharging of the BATTERY PACK more often. 1. Place the HANDSET on the BASE UNIT for 12 hours. 2.

  • Page 14: Receiving Calls From The Base Unit

    Cordless Telephone Operation NOTE: TALK 1. The Call Timer will start to count once you press the button. 2. The LCD Screen emits light for 5 seconds every time you press any buttons on the HANDSET. 3. When “CALLS” appears on the LCD Screen, it means that the HANDSET is OFF-HOOK (connected to the telephone line).

  • Page 15: Placing Calls

    Cordless Telephone Operation Placing Calls TALK 1. Press the button, the Call Timer starts to count. The HANDSET LCD Screen will display “CALLS”, and “TALKING”, and the BASE UNIT IN USE LED indicator will light up. 2. Listen for a dial tone. CALLS TALKING.

  • Page 16: Headset Feature

    Caller ID System Operation Headset Feature Your telephone can utilize a headset (not included) to be connected to your HANDSET for you to enjoy hands-free communication. Pull out the HEADSET JACK COVER, then insert the small plug at the end of the headset into the HEADSET JACK at the right side of the HANDSET.

  • Page 17: Caller Id System Operation

    Caller ID System Operation Caller ID System This telephone automatically displays an incoming caller’ s name and telephone number together with the date and time of the call. It records up to 80 calls and stores the data in Memory. IMPORTANT: You must subscribe to the Caller ID service from your local telephone company to utilize this feature.

  • Page 18: Call Waiting

    Caller ID System Operation Call Waiting When you subscribe to a Call Waiting service from your local telephone company, this telephone will display the name and number of the second caller while you are having a conversation with your first caller. 1.

  • Page 19: Viewing The Caller List

    Caller ID System Operation Viewing the Caller List 1. Press the SCROLL DOWN button to view the latest Caller ID record, or press the SCROLL UP button to view the first Caller ID record, press the SHIFT RIGHT button if the name has more than 11 characters. MICHAEL BROW BROWING 6 0 4 - 5 5 5 - 1 2 1 2...

  • Page 20: Saving The Name And Number In The Caller List Into The Directory

    Caller ID System Operation Saving the Name and Number in the Caller List into the DIRECTORY 1. Press the SCROLL UP or DOWN button to find the Caller ID record. RE/PA 2. Press and hold down the button. The LCD Screen will show “SAVED”. SAVE NOTE: It is not advisable to save a telephone number without the corresponding name.

  • Page 21: Speed Viewing The Directory

    Caller ID System Operation Speed Viewing the DIRECTORY 1. Press the button. 2. Enter the first letter of a name. (See Page 29 for detail of entering a letter.) 3. Press the SCROLL UP button to view all names with the same first letter. Saving in the DIRECTORY 1.

  • Page 22: Editing A Name And Number In The Directory

    Caller ID System Operation Editing a Name and Number in the DIRECTORY button. The LCD Screen will display “DIRECTORY”. 1. Press the 2. Press the SCROLL UP or DOWN button to find the record you want to edit. MICHAEL BROW 6 0 4 - 5 5 5 - 1 2 1 2 TOTAL EDIT...

  • Page 23: Editing The Number In The Directory Before Dialing

    Caller ID System Operation Editing the Number in the DIRECTORY before Dialing button. The LCD Screen will display “DIRECTORY”. 1. Press the 2. Press the SCROLL UP or DOWN button to find the caller. EDIT 3. Press the button to edit the name. TRANSFER 4.

  • Page 24: Placing Calls From The Directory

    Caller ID System Operation Placing Calls from the DIRECTORY button. The LCD Screen will display “DIRECTORY” . 1. Press the 2. Press the SCROLL UP or DOWN button to find the record you want to call. 3. Press and hold down the DIAL 7 button for a local call, or press and hold down the DIAL 10 button for a local call with area code, or press and hold down the DIAL...

  • Page 25: Function Operation

    Caller ID System Operation Function Operation You can change the settings on the HANDSET through the functions menu. This unit contains the following special functions: A. LANGUAGE F. PBX NUMBER B. SILENT ON/OFF G. FLASH TIME C. TIME SET H. PAUSE TIME D.

  • Page 26: Language

    Caller ID System Operation A. Language This telephone offers English, Spanish, and French languages for your convenience. FUNC 1. Press the button. VOICE MAIL 2. Press the TELEPHONE KEYPAD button. EDIT 3. Press the button. TRANSFER 4. Press the SCROLL UP or DOWN button to select the language you desire.

  • Page 27: Ringer Volume

    Caller ID System Operation RE/PA 5. Press and hold down the button. SAVE FUNC 6. Press the button to return to STANDBY mode. VOICE MAIL NOTE: The date and time will automatically set, if you have subscribed to the Caller ID service from your local telephone company.

  • Page 28: Flash Time

    Caller ID System Operation 4. Press the SCROLL UP or DOWN button. (OFF is the preset PBX number.) PBX MODE OFF - set for direct line access. RE/PA 5. Press and hold down the button. SAVE FUNC 6. Press the button to go back to STANDBY mode.

  • Page 29: Voice Mail

    Caller ID System Operation I. Voice Mail This telephone enables you to store the Voice Mail Access Code number in your area. This will automatically connect you to the Voice Mail service provider with one-touch dialing. FUNC 1. Press the button.

  • Page 30: Telephone Keypad Characters

    Answering System Operation Telephone Keypad Characters The TELEPHONE KEYPAD buttons are used to enter characters when entering names. Press the appropriate TELEPHONE KEYPAD button to get the following characters. KEYPAD CHARACTERS BUTTONS SPACE & ? ( ) * . 1 A B C 2 D E F 3 G H I 4...

  • Page 31: Answering System Operation

    Answering System Operation Resetting the Answering System STOP After connecting your phone, press and hold down the button for at least 3 seconds. Release the button and the unit will “beep”. Your unit will now reset itself. Then your unit will announce, “Please enter new time and record your announcement.”...

  • Page 32: Recording Your Outgoing Messages

    Answering System Operation Recording Your Outgoing Messages Your Answering System provides one PRIMARY MAILBOX and four individual MAILBOXES (1, 2, 3, 4) which can receive their own Incoming Messages (ICM). Before using your Answering System, it is suggested that you record an Outgoing Message (OGM). This is the announcement callers will hear when the system answers a call.

  • Page 33: Adjusting The Speaker Volume

    Answering System Operation NOTE: To check your OGM, press the button. If you did not record an OGM, your Answering System will announce, “You have no announcement.” B. Recording your OGM to Individual MAILBOX 1, 2, 3 or 4 1. Press a mailbox button, the corresponding MAILBOX LED indicator will blink. 2.

  • Page 34: Setting To Answer Calls

    Answering System Operation Setting to Answer Calls The ANSWER ON/OFF LED indicator must be ON for the Answering System to answer calls. Depending on the setting of the ANNC/ICM switch, the Answering System will either hang up after your announcement (ANNC) or begin to record your caller’ s messages (ICM). After the caller leaves an ICM, the time and day will be stamped at the end of each recorded ICM.

  • Page 35: Recording A Memo

    Answering System Operation Recording a Memo A. To record a Memo in the PRIMARY MAILBOX MEMO 1. Press and hold down the button to record your Memo. 2. Begin speaking immediately after you hear, “Please record your message after the beep.” MEMO Continue to depress the button.

  • Page 36: Saving Messages

    Answering System Operation B. To play messages/memos in an individual MAILBOX (1, 2, 3, 4) 1. Press a mailbox button, the corresponding MAILBOX LED indicator starts to blink. 2. Press the PLAY button. The system will play all NEW messages/memos. PLAY 3.

  • Page 37: Erasing Messages

    Remote Control Operation Erasing Messages A. To erase all of the messages in the PRIMARY MAILBOX ERASE 1. Press and hold down the button until you hear the announcement, “Messages erased, you have no messages.” If you have a new message in the PRIMARY MAILBOX, you will hear, “You have # new messages.”...

  • Page 38: Remote Control Operation

    Remote Control Operation Remote Operation through a Tone Telephone You can use many Answering System features when you are away from home. To protect your privacy, most of the features can be used only after you enter the three-digit Remote Access Code.

  • Page 39: Using The Remote Instruction Code

    Remote Control Operation Using the Remote Instruction Code 1. Dial your telephone number. 2. Listen to or bypass the OGM in the PRIMARY MAILBOX by entering your Remote Access Code. 3. A “beep” will sound when your Remote Access Code is correctly accepted by your Answering System.

  • Page 40: Security

    Security Security System Your cordless telephone uses a digital coding security system to prevent unauthorized use of your telephone line by another nearby cordless telephone. The system has its own identifying signal created by microcomputers in both the BASE UNIT and the HANDSET. Security Code This telephone has an internal security code with 65,536 possible combinations.

  • Page 41: Recharging The Battery Pack

    3.6V, 600mAh XACT Communication Ni-MH Battery Pack: Model B655 This BATTERY PACK is available through: XACT Communication Service Center 105 Madison Avenue New York, NY 10016 1-866-466-XACT (9228) NOTES: 1. During a power interruption, the BASE UNIT does not operate, and a phone conversation cannot be made on the HANDSET.

  • Page 42: Changing The Battery Pack

    Changing the BATTERY PACK Changing the Battery Pack The BATTERY PACK provides power for the HANDSET of your cordless telephone. To Replace BATTERY PACK: 1. Remove the HANDSET BATTERY COMPARTMENT COVER by sliding it down. 2. Pull out the BATTERY PACK PLUG and remove the BATTERY PACK. 3.

  • Page 43: Problem Solving

    Problem Solving Problem Solving Section For your assistance, we have listed below a few common problems. Phone does not work, check the following: 1. BASE UNIT is plugged into a power source. 2. HANDSET is charged. 3. TONE/PULSE Select switch is in the right position. 4.
  • Page 44 Problem Solving Answering System does not work, check the following: 1. BASE UNIT is plugged into a power source. STOP 2. Reset the system by pressing and holding the button for at least 3 seconds. Release the button and the unit will “beep”. Answering System does not answer calls, check the following: 1.

  • Page 45: Technical Information

    Technical Information Technical Information This cordless telephone uses radio frequencies to allow mobility. There are certain difficulties in using radio frequencies with a cordless telephone. While these are normal, the following could affect the operation of your system. Noise Electrical pulse noise is present in most homes at one time or another. This noise is most intense during electrical storms.

  • Page 46: Fcc Requirements

    FCC Requirements Federal Communications Commission Requirements This equipment complies with Part 68 of the FCC rules. A label on the BASE UNIT of the equipment contains, among other information, the ACTA Product Number and the Ringer Equivalence Number (REN) for this equipment. You must, upon request, provide this information to your telephone company.
  • Page 47 FCC Requirements Federal Communications Commission Requirements (continued) NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.

  • Page 48: Warranty

    There are no other expressed or implied warranties from XACT Communication. Warranty Service Provided If you purchased the telephone new from a retail vendor, XACT Communication warrants the telephone against defects in material and workmanship for a period of one (1) year from the original date of purchase.
  • Page 49 7137 Southlake Parkway Morrow, GA 30260 NOTE: A telephone product received which was not made for XACT Communication or which is not defective as determined by our test procedures will not be repaired and will be returned to you C.O.D., freight collect.
  • Page 50 Notes...
  • Page 51 Notes...
  • Page 52 Notes...

  • Page 53: Wall Mounting Template

    Wall Mounting Template This page serves as a template for attachment of screws to the wall when mounting this telephone on the wall. 1. Cut out this page. 2. Use this template to determine the distance between screws when mounting this phone on the wall. The two cross hairs identify where to attach the screws.
  • Page 54 IMPORTANT In order to get maximum life from the HANDSET BATTERY PACK, be sure to charge the HANDSET for 12 hours before initial use. IMPORTANT Placing your BASE UNIT near appliances such as televisions, refrigerators, radios, or microwave ovens may cause interference. IMPORTANT When you hear interference, press the button to change the operating...
  • Page 55 STOP Make certain you receive the best performance from your telephone. Read this manual first. www.xactcommunication.com Made in China 03-23...

  • Page 56: Special Features

    Owner’ s Manual, this unit will provide you with years of trouble-free service. XACT is committed to providing quality products that fit your needs. We would like to have any comments or suggestions you might have on this product. You may mail your comments to:...
  • Page 57 Special Features CALLER ID SYSTEM Multi-Function Large LCD Screen - Shows the number you are dialing, and with Caller ID service (available through subscription from your local telephone company), displays information about the caller before you answer the call. Name and Number DIRECTORY - Stores up to 40 names and numbers so that you can call them with a single key stroke.

  • Page 58: Handset Controls

    HANDSET Controls 1. HANDSET ANTENNA 2. LCD SCREEN 9. DIR BUTTON Pg. 18~23, 29 10. HEADSET JACK Pg. 15 3. SCROLL UP-DOWN/ SHIFT LEFT-RIGHT 11. NEW CALL/MESSAGE BUTTON Pg. 16, 18~29 WAITING INDICATOR Pg. 16 4. VOLUME CONTROL (HI, MID, LOW) SWITCH 12.
  • Page 59 HANDSET Controls RE/PA 5. SAVE/RE(REDIAL)/PA(PAUSE) Button: (SAVE) Press and hold down to save the SAVE changes on the listed items. (REDIAL) Press to redial the last number you dialed. (PAUSE) RE/PA Press to insert a pause while dialing. (You will need the button to dial numbers SAVE which use an alternative Long Distance Access Code.)

  • Page 60: Base Unit Controls

    BASE UNIT Controls 1. BASE UNIT 5. RINGER ON/OFF ANTENNA SWITCH 6. POWER-IN 2. TELEPHONE LINE CONNECTION JACK CONNECTION JACK Pg. 6, 7 Pg. 6, 7, 10, 12, 42 7. ANNOUNCEMENT ONLY/INCOMING 3. RING SELECT SWITCH MESSAGE SWITCH Pg. 33 4.
  • Page 61 BASE UNIT Controls 14. MAILBOX 3 LED INDICATOR 9. MAILBOX 2 LED INDICATOR Pg. 32, 34~36 Pg. 32, 34~36 15. MAILBOX 4 LED INDICATOR Pg. 32, 34~36 10. MAILBOX 1 LED INDICATOR Pg. 32, 34~36 16. MAILBOX 4 BUTTON Pg. 32, 34~37 11.
  • Page 62 BASE UNIT Controls 24. MAILBOX 2 BUTTON Pg. 32, 31. MAILBOX 3 BUTTON 34~37 Pg. 32, 34~37 25. MAILBOX 1 BUTTON Pg. 32, 34~37 26. LED MESSAGE DISPLAY Pg. 32~33, 35~36 32. STOP BUTTON Pg. 8, 30, 32, 35, 43 27.

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