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43-1204.fm Page 30 Wednesday, August 18, 1999 8:45 AM
PROBLEM SOLVING
If problems occur during operation, check below before taking the fax machine for
service. If the problem still exists, contact your local Radio Shack store for help.
Symptoms
Fax machine does not operate.
The fax machine displays
PAPER ROLL
The fax machine displays
NAL JAM
.
You cannot insert a document.
Cannot send a fax.
Fax machine does not answer the
phone.
Fax reception does not begin after
the fax machine answers.
The received fax is not dark enough. You are not using the recommended fax
Received fax is blank.
Received copy has distorted sec-
tions
Line on edge of fax.
30
AC plug not connected.
CHECK
Paper not properly installed. See "Clearing a
.
Paper Jam" on Page 32
The recording paper has run out. See "Clear-
ing a Document Jam" on Page 32
The document you are sending is not prop-
ORIGI-
erly set in the tray.
Document is too thin or too thick.
Another document is jammed. See "Clearing
a Document Jam" on Page 32.
You set more than 10 sheets on the input
tray.
Document is not set far enough into the slot.
Paper ran out on the receiving fax machine.
The receiving fax machine is set for manual
reception.
You connected the telephone line to
instead of
Fax machine is set for manual reception. Lift
the handset and press
receiving the fax.
AC cord is not connected.
The paper has run out.
Limited fax reception is turned on.
The paper has run out.
You connected the telephone line to
instead of
paper.
The transmitted original might be light.
The paper is loaded upside-down.
The transmitted original was upside-down.
Phone line or original document quality is
poor.
Paper roll is near the end.
Possible Cause/Solution
.
LINE
START
to begin
.
LINE
EXT.TEL
EXT.TEL
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