Sennheiser PXC550 Instructions Manual
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Sennheiser PXC550 Instructions Manual

Wireless headphones
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PXC 550
Wireless headphones
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Summary of Contents for Sennheiser PXC550

  • Page 1 PXC 550 Wireless headphones Instruction Manual...
  • Page 2 PXC 550...

  • Page 3: Table Of Contents

    Changing the Sound effect ..................28 Activating/deactivating the room experience ............29 Checking the remaining battery life from the headphones ......30 Checking the remaining battery life from the the Sennheiser CapTune app 31 List ening t o music ....................32 Listening to music wirelessly ..................32 Listening to music using the USB connection cable ...........33...

  • Page 4: Import Ant Safet Y Inst Ruct Ions

    Protect your hearing from high volume levels. Permanent hearing damage may occur when headphones are used at high volume levels for long periods of time. Sennheiser headphones sound exceptionally good at low and me- dium volume levels. Keep the headphones at least 10 cm/3.94” from cardiac pacemakers or im- planted defibrillators.
  • Page 5 It is considered improper use when this product is used for any application not named in the associated instruction manuals and product guides. Sennheiser does not accept liability for damage arising from abuse or misuse of this product and its attachments/accessories.

  • Page 6: The Pxc 550 Wireless Headphones

    The feature that allows you to control the strength of ANC to put into the headphones. And, with Sennheiser’s CapTune app, the possibilies get even wider. You can now personalize your listening experience even more with just a click on your smartphone.
  • Page 7 CapTune is a music customization app especially developed for your PXC 550 CapTune wireless headphones. Install the Sennheiser CapTune app to make full use of the features of your headphones. Through CapTune, you can change the sound mode to put emphasis on speech or music clarity, or to change the voice prompt language, among others.

  • Page 8: Package Includes

    In-flight adapter 3.5 mm to 6.3 mm adapter Quick guide Quick guide Safety guide uide Safety guide A list of accessories can be found at www.sennheiser.com. For information on suppliers, contact your local Sennheiser partner: www.sennheiser.com> “Sales Partner“. PXC 550...

  • Page 9: Product Overview

    Product overview Product overview Overview of t he headphones Right Left Right Headband Touch control panel (right earcup) Ear pads Audio input Ear cups Micro-USB input ANC microphones (4 qty) LED array Sound button Speech microphones (3 qty) ANC switch (off, on, adaptive modes) Bluetooth on/off switch PXC 550...
  • Page 10 Product overview Overview of pict ograms Pict ograms for t apping t he t ouch cont rol panel Pict ogram Meaning Tap once and immediately release your finger Tap twice and immediately release your finger Tap and hold for 2 seconds Pict ograms for t he LEDs Pict ogram Meaning...

  • Page 11: Overview Of The Led Indicators

    Product overview Overview of t he LED indicat ors LED indicat ions during operat ion Meaning The headphones switch on Pairing with a device is successful 0.55s The headphones switch off 0.55s The headphones are in pairing mode The headphones are disconnected from the device 0.55s The pairing settings are cleared from the...

  • Page 12: Overview Of The Buttons And Switches

    Product overview Overview of t he but t ons and swit ches NoiseGard swit ch Posit ion Funct ion Page Active Noise Cancellation (ANC) NoiseGard is off. ANC is on. NoiseGuard The NoiseGuard ANC is on adaptive mode. Sound Mode but t on Press Funct ion Page...

  • Page 13: Overview Of The Gesture Control

    Product overview Overview of t he gest ure cont rol Basic gest ure cont rol or syst em modes Switch on Switch off Gest ure cont rol on t he t ouch panel Tap once on the touch control panel Tap twice on the touch control panel Tap and hold for 2 seconds Tap and hold for 3 seconds...

  • Page 14: Overview Of The Sennheiser Captune App

    Product overview Overview of t he Sennheiser CapTune app The appearance of the app varies depending on the device and operating system used, but the functions are identical. Funct ion Det ails Music Player Music Player Playlists 0:32 Local media contents...

  • Page 15: Get T Ing St Art Ed

    The following steps and step results assume that the headphones are straight out of the box, or that the features of the headphones have not been enhanced by the Sennheiser CapTune app. The step results on the procedures specified in this instruction manual may change if some of the features have been activated or deactivated using the Sennheiser CapTune app.
  • Page 16 Getting started Charging t he headphones You can charge the headphones either in “off” or “on” state. Connect the micro USB plug of the charging cable to the micro USB input of your headphones. Connect the USB plug to the USB port of your computer. If you are using an external power adapter, connect the USB plug to the power adapter (not in- cluded) or to the USB car charger adapter (also not included), and connect to the power source.

  • Page 17: Installing The Sennheiser "Captune" App

    To make full use of all the features of your PXC 550 headphones, you need to CapTune install the free Sennheiser “CapTune” app from the AppStore or GooglePlay. Using the app, you can control the functions of the PXC 550 from your smart- phone or tablet.

  • Page 18: Pairing The Headphones

    Getting started Pairing t he headphones CAUTION Danger of malfunct ion! The transmitted radio waves of mobile phones can impair the operation of sensitive and unprotected devices. Only make calls with the headphones in locations where Bluet oot h wireless transmission is permitted. To pair your headphones with a device, you can either use the Near Bluet oot h...
  • Page 19 Getting started Pairing t he headphones wit h a Bluet oot h device using NFC Ensure that the headphones and the switch are in the “on” position Bluet oot h when performing this procedure. Activate the NFC function on your smartphone. Lightly tap the smartphone to the panel on the left ear cup of the headphones.
  • Page 20 Getting started Pairing t he headphones wit h a Bluet oot h device Ensure that your PXC 550 headphones are within the 20 cm range of your smartphone. Also ensure that the headphones and the switch are in Bluet oot h the “on”...
  • Page 21 Getting started Disconnect ing t he headphones from an NFC or Bluet oot h device Disable the visibility on your smartphone. Bluet oot h The headphones are disconnected from the smartphone, and you hear the voice prompt . The headphones then search for pre- “...

  • Page 22: Connecting The Pxc 550 Headphones To A Digital Audio Source Using The Usb Connection Cable

    The PXC 550 supports USB Audio Class 1 and USB Audio Class 2. Using the Sennheiser “CapTune” app, you can configure as well as deactivate the USB Audio functions (see page 20): USB Audio –...
  • Page 23 Charging basics section, see page 13. If you connect to a computer for the first time, you may need to set your Sennheiser PXC 550 headphones as the default device in the sound panel of your computer.

  • Page 24: Adjusting The Headband

    Getting started Connect ing an iPhone using t he USB connect ion cable In order to connect an iPhone to the PXC 550 using the USB connection cable , you require a USB adapter for iPhone (Lightning or 30-pin connector; available from your specialist dealer).

  • Page 25: Using T He Headphones

    Using the headphones Using t he headphones Swit ching t he headphones on WARNING Danger due t o high volume levels! Listening at high volume levels for long periods of time can lead to permanent hearing defects. Before putting the headphones on, set the volume to a low level. Do not continuously expose yourself to high volume levels.

  • Page 26: Switching The Headphones Off

    Using the headphones Swit ching t he headphones off Hold the headphones such that the left hand holds the right ear cup and the right hand holds the left ear cup. 0.55s Twist the ear cups inward until you hear the click sound from both hinges. Twist them so that the ear cup control panel is facing towards you.

  • Page 27: Adjusting The Volume

    Using the headphones Adjust ing t he volume WARNING Danger due t o high volume levels! Listening at high volume levels for long periods of time can lead to permanent hearing defects. Switching between audio sources may cause enormous volume jumps that can permanently damage your hearing.

  • Page 28: Switching The Bluetooth On/Off

    Using the headphones Swit ching t he Bluet oot h on/ off Bluetooth switch In instances where using devices are restricted, such as during aircraft Bluet oot h take off of landing, you can use your headphones’ Active noise NoiseGard cancellation feature (without the hassle of cables) to block out aircraft engine noise.

  • Page 29: Using The Noisegard Anc

    USB cable. Bluet oot h The PXC 550 wireless headphones provide excellent attenuation of ambient noise using Sennheiser’s very own active noise cancellation (ANC) NoiseGard technology. The PXC 550 wireless headphones also feature an innovative varying noise- attenuation system called Adaptive ANC.

  • Page 30: Changing The Sound Effect

    Cust omizing a sound effect ( Direct or mode) In Director mode, you can create a custom sound effect by changing the sound enhancements, such as Boost, Spatial, Reverberation, DLC, from the Sennheiser CapTune app. 28 |...

  • Page 31: Activating/Deactivating The Room Experience

    Bluet oot h cable. You can also activate or deactivate the room experience voice-quality enhancing feature from the Sennheiser CapTune app. The room experience ensures enhanced call comfort when communicating, . The voice quality of the caller is reproduced very naturally, making long calls or frequent calls more comfortable and less tiring.

  • Page 32: Checking The Remaining Battery Life From The Headphones

    Using the headphones Checking t he remaining bat t ery life from t he headphones You can check the remaining play and talk time at any given time except when you are on an active call or when listening to music. Tap and hold the touch control panel for about 4 seconds.

  • Page 33: Checking The Remaining Battery Life From The The Sennheiser Captune App

    Sennheiser CapTune app The Sennheiser “CapTune” app displays the charge status of the rechargeable battery: Pair (Connect) the PXC 550 and the device installed with the Sennheiser “CapTune” app (see page 16). In the app, tap on “PXC 550 N”.

  • Page 34: List Ening T O Music

    Start playing music on your mobile phone. Select “Play to device” from the menu. Bluet oot h Select “Sennheiser PXC 550” from the list. The music is now played through the PXC 550. Play If the instructions provided do not work, proceed as described in the...

  • Page 35: Listening To Music Using The Usb Connection Cable

    Sennheiser PXC 550 Sennheiser PXC 550 If you want to use the PXC 550 as a headset, make sure that “Sennheiser PXC 550” is set as the default audio output device on your PC or Mac. Connect ing t he PXC 550 t o a smart phone/ USB audio device Check if your smartphone/USB audio device supports USB Audio and also check which standard is supported (USB Audio Class 1 or Class 2).

  • Page 36: Controlling Music Playback Using The Pxc 550

    Listening to music Cont rolling music playback using t he PXC 550 The PXC 550 allows you to control music playback from a device connected via or USB. It may be that not all control functions of your device are Bluet oot h supported.
  • Page 37 Listening to music Playing t he next / previous t rack Quickly swipe the control panel horizontally. Gest ure Funct ion Plays the next track in the playlist + HOLD Skips track continuously forward Plays the previous track in the playlist + HOLD Skips tracks continuously backward PXC 550...

  • Page 38: Making Calls Using The Pxc 550 Headphones

    Listening to music Making calls using t he PXC 550 headphones The following call functions are only available if the headphones and the smart- phone are connected using wireless technology or if the USB cable is Bluet oot h used. Some smartphones may not support all functions.
  • Page 39 Listening to music Wearing/removing headphones. Smart Pause is a feature that enables the headphones to respond to gestures such as placing the calls on hold when the headphones are taken off the head, or accept calls when they are worn back. By factory default, Smart Pause is inactive.
  • Page 40 Listening to music Transferring t he call t o/ from t he headphones If the connection is established successfully, you can transfer the call between the headphones or your smartphone. Tap and hold the touch control panel for a second. Press Funct ion Voice prompt...

  • Page 41: Voice Control Functions

    Listening to music Redialing The redialing function must be supported by your smartphone or Bluet oot h vice (with HFP profile). This function may be required to be activated on your device. Swipe forward and hold on the touch control panel. Press Funct ion Voice prompt...

  • Page 42: Using The Audio Cable

    Listening to music Using t he audio cable There are 2 connection modes when you use the audio cable: - the audio cable is used on the headphones with sufficient Act ive mode battery life. The touch control panel and the control buttons operate normally. - the headphones go to passive mode when the audio cable is Passive mode used on the headphones with empty battery.
  • Page 43 Listening to music Announcement volume limit er When in-flight mode, the volume limiter feature of the headphones protects you from sudden volume jumps when the in-flight entertainment (IFE) system is interrupted by the PA announcement. Typically, the PA announcement is much louder than the volume of the IFE.

  • Page 44: Care And Maint Enance

    Replacing t he ear pads For reasons of hygiene, you should replace the ear pads from time to time. Spare ear pads are available from your local Sennheiser partner. Lightly pull the ear pad away from ear cup until it is detached.

  • Page 45: Storage And Handling

    Updat ing t he soft ware Using t he Sennheiser Updat er You can update the software of your headphones by using the free “Sennheiser Updater” PC software. Download the “Sennheiser Updater” from www.sennhe- iser.com/cco/software.

  • Page 46: Resetting To Default Factory Settings

    In order to reset the PXC 550 to the factory default settings, you require the Sennheiser “CapTune” app. Connect the PXC 550 via to the device which has the Sennheiser Bluet oot h “CapTune” app installed (see page 16). In the app, tap on “PXC 550”.

  • Page 47: Replacing/Removing The Rechargeable Battery

    Contact your Sennheiser service center if the rechargeable battery needs to be replaced or removed. To find a Sennheiser service partner in your country, visit www.sennheiser.com. Outside the warranty period, the rechargeable batteries may be replaced or re- moved by any qualified service center in an appropriate manner.

  • Page 48: Troubleshoot Ing

    Switch the Bluetooth on cannot detect my headphones Can’t hear the Voice prompt is Activate the voice prompt operational deactivated from the option from the Sennheiser voice prompts Sennheiser CapTune CapTune app specified in this instruction manual 46 | PXC 550...
  • Page 49 NFC. If you encounter a problem that is not listed in the table, or if the solutions pro- vided do not work, please contact an authorized Sennheiser service partner for assistance. To find a Sennheiser service partner in your country, visit www.sennheiser.com.

  • Page 50: Clearing The Pair Settings

    Troubleshooting Leaving t he Bluet oot h t ransmission range Wireless calling and streaming are only possible in the transmission Bluet oot h range of your smartphone. The transmission range largely depends on environ- mental conditions such as wall thickness, wall composition etc. With a free line of sight, the transmission range of most smartphones and devices is Bluet oot h...

  • Page 51: Specificat Ions

    Specifications Specificat ions PXC 550 Ear coupling around Frequency response 17 Hz - 23 kHz Transducer principle dynamic, closed Sound pressure level (SPL) 110 dB (passive: 1 kHz/ 1 V Impedance active mo de : passive mo de : THD (1 kHz, 100 dB SPL) <...

  • Page 52: Trademarks

    Bluet oot h Bluet oot h Inc. Sennheiser electronic GmbH & Co. KG uses this brand under license. The aptX mark and the aptX logo are trademarks of CSR plc or one of its group companies and may be registered in one or more jurisdictions.
  • Page 53 Content PXC 550 | 51...
  • Page 54 Sennheiser electronic GmbH & Co. KG Am Labor 1, 30900 Wedemark, Germany www.sennheiser.com Publ. 12/15, A01...

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