Problem Solving - Sanitaire SC5700 Series Owner's Manual

Problem solving

Make sure vacuum cleaner is turned off and electrical power cord is unplugged.
Refer to pages 10-17 for additional solution instructions.
Problem
Motor will not start
Motor suddenly stops
Cleaner does not clean
No suction at the end of hose
Noise from brushroll area
Cleaner is hard to push
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• Push plug securely into outlet.
• Try another outlet.
• Check circuit breaker.
Thermal cut off, see Page 3.
• Clean or replace the filters or filter bag.
Hint: If picking up fine dust, the filters may not look dirty, but a fine
substance tends to reduce suction when it blocks the airflow through
the filters.
• Be sure hose adapter is secure on back of cleaner.
• Check base hose and long hose.
• Replace a broken, cut, loose or out of shape belt. If brushroll stops when
making contact with carpet, belt is stretched and needs replacement.
• Clean hair and thread from bristles and end cap area.
• Replace brush roll if bristles are worn.
• Be sure that vacuum is set to correct carpet height setting.
Dust cup models:
• Be sure the dust cup is properly seated into the cleaner.
• Empty dust cup.
• Be sure hose adapter is secure.
• Clean or replace the filter or filter bag.
Hint: If picking up fine dust, the filters may not look dirty, but a
fine substance tends to reduce suction when it blocks the airflow through
the filters.
• Remove any clogs from the hose that restrict the airflow.
• Check lower hose and long upper hose.
Dust cup models: Empty dust cup.
• Remove hood and clean debris or items from the brushroll area.
• Replace a broken, cut, loose or out of shape belt.
• Put handle in operating position.
• Tilt the cleaner back to raise the front wheels off floor, then turn the knob to
a higher setting.
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Solution