Problem Solving; Warranty - Sanitaire SC580A Owner's Manual

1643191_BACKPACK.qxp_English 3/25/24 2:58 PM Page 6

Problem solving

WARNING: To reduce the risk of electric shock, turn power switch off and remove
battery before performing maintenance or troubleshooting checks.
Problem
Motor will not start
Cleaner does
not clean
No suction at the
end of hose

WARRANTY

This warranty gives you specific legal rights,
and you may also have other rights which may
vary from state to state. If you need additional
instruction regarding this warranty or have
questions regarding what it may cover, please
contact Sanitaire
®
mail, telephone or regular mail as described
below.
Limited Two-Year Warranty
Subject to the *EXCEPTIONS AND
EXCLUSIONS identified below, upon receipt of
the product Sanitaire will repair or replace
(with new, refurbished, lightly used, or
remanufactured components or products), at
Sanitaire's option, free of charge from the date
of purchase by the original purchaser, for two
years any defective or malfunctioning part
excluding the battery pack which as a limited
warranty of one year.
See information below on "If your Sanitaire
product should require service".
This warranty does not apply to fans or routine
maintenance components such as filters, belts
or brushes. Damage or malfunction caused by
negligence, abuse, neglect, unauthorized
repair, or any other use not in accordance with
the user guide is not covered.
Some states do not allow the exclusion or
limitation of incidental or conse quential
damages, so the above limitation or
exclusion may not apply to you.
6 www.sanitairecommercial.com
Solution
• Fully charge batteries.
• Properly install batteries.
• Clean or replace the filters or cloth bag.
Hint: If picking up fine dust, the filters may not look dirty, but a fine sub-
stance tends to reduce suction when it blocks the airflow through the filters.
• Be sure hose adapter is secure.
• Clean or replace the filters or cloth bag.
Hint: If picking up fine dust, the filters may not look dirty, but a fine sub-
stance tends to reduce suction when it blocks the airflow through the filters.
• Remove any clogs from the hose that restrict the airflow.
Customer Service by E-
*EXCEPTIONS AND EXCLUSIONS
FROM THE TERMS OF THE LIMITED
WARRANTY
THIS WARRANTY IS EXCLUSIVE AND IN
LIEU OF ANY OTHER WARRANTIES, EITHER
ORAL OR WRITTEN. ANY IMPLIED
WARRANTIES WHICH MAY ARISE BY
OPERATION OF LAW, INCLUDING THE
IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE, ARE LIMITED TO
THE TWO-YEAR DURATION FROM THE
DATE OF PURCHASE AS DESCRIBED
ABOVE.
Some states do not allow limitations on how
long an implied warranty last so the above
limitation may not apply to you.
NOTE: Please keep your original sales receipt. It
provides proof of date of purchase in the event of
a warranty claim.
Service information
If your Sanitaire product
should require service
You will find the nearest Sanitaire Authorized
Service Center in your area online at
sanitairecommercial.com under service locator
or contact Sanitaire Customer Service.
If you need information about repairs
or replacement parts, or if you have questions
about your warranty, contact Sanitaire
Customer Service.
Website: www.sanitairecommercial.com
Call: Sanitaire Customer Service 1-800-800-8975