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T
ROUBLESHOOTING AND
PROBLEM
The computer or software
will not recognize the video
capture card.
You do not see video in an
application's video window.
O
NLINE
DIAGNOSIS
You may have a conflict between
your COM and IRQ ports.
The camera may not be turned on.
H
R
ELP
ESOURCES
POSSIBLE SOLUTION
Check to make sure you
have the correct COM port
and IRQ settings in your
software and/or in the
Windows Control Panel.
Verify that the camera is
turned on (a green light on
the front on the camera
indicates power) and
properly plugged into the
capture card.
35
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