Troubleshooting - Bicker eNSP3-450P-USB User Manual

User's Manual eNSP3-450P-RS / eNSP3-450P-USB

7. Troubleshooting

Failure:
Possible cause:
Possible countermeasure: 1. Switch on mains switch
Failure:
Possible cause:
Possible countermeasure: 1. Connect battery pack
Failure:
Possible cause:
Possible countermeasure: 1. Adjust COM-Port
Failure:
Possible cause:
Possible countermeasure: 1. Check back-up time
Failure:
Possible cause:
Possible countermeasure: 1. Activate ACPI function in BIOS and operating system
No function
1. Mains switch is switched off
2. Cable at PSU and PC is loose
2. Check cable at PSU and PC for tightness
No UPS function
1. No battery pack is connected
2. Battery pack has not enough capacitance or is
discharged
2. Charge battery pack or replace it
No software communication
1. Wrong COM-Port is set
2. No USB driver is installed for eNSP3-450P-USB
2. Install driver
PC switches off in UPS operation
1. The back-up time in the UPS software was set too high
2. Battery pack has not enough capacitance or is
discharged
2. Check battery pack
PC does not switch off after Windows® shutdown
1. ACPI function is not activated
2. Is a wrong interface cable installed?
2. Check interface cable
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