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CTI Products RadioPRO Installation Manual

For kenwood nexedge nx-57/58 series radios
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CTI Products
RadioPro™ IP Gateway

Installation Guide

for
Radios
Kenwood NEXEDGE NX-57xx/58xx
Document # S2-61905-822
For Version 8 Software
A newer version of this document may be available. Please check the accompanying CD or:
www.ctiproducts.com > Resources > RadioPro > Upgrade Software and Document Downloads

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Summary of Contents for CTI Products RadioPRO

  • Page 1: Installation Guide

    RadioPro™ IP Gateway Installation Guide Radios Kenwood NEXEDGE NX-57xx/58xx Document # S2-61905-822 For Version 8 Software A newer version of this document may be available. Please check the accompanying CD or: www.ctiproducts.com > Resources > RadioPro > Upgrade Software and Document Downloads...
  • Page 2 RadioPro IP Gateway Installation and Configuration Guide NEXEDGE NX-7xx/8xx Contact Us  Support, replacement part ordering, and service may be arranged by contacting our Cincinnati office. Parts for service can be returned following a request of a Return Material Authorization. CTI Products, Inc.

  • Page 3: Table Of Contents

    Step 1d. for NEXEDGE NX-57xx/58xx: Configure Subscriber Radios using the Kenwood FPU Software ....... 20   Step 2. for NEXEDGE NX-57xx/58xx: Connect RadioPro IP Gateway to Control Station Radio ........26   Step 3. Configure RadioPro IP Gateway ..........................27  ...

  • Page 4: System Overview

    Communications with radio subscribers is also possible for remote mobile users using Android or iOS devices. A RadioPro system consists of at least one RadioPro IP Gateway (server) and at least one client (Dispatch™, Solo™, Talk™, or Talk for Mobile™) with an IP network connecting the RadioPro components.
  • Page 5 This simple interface provides only talk and listen.  Personal Computer or Workstation is required to host the RadioPro Dispatch, Solo, or Talk for PC clients. Console accessories may include microphone and speakers (or headset), Push-to-Talk footswitch, and touch screen monitor.

  • Page 6: Architecture

    Virtual Private Network (VPN) or Wide Area Network (WAN) such as the Internet. Each IP Gateway in a RadioPro system acts as the server for the Control Station Radio connected to it, and ensures easy wide-area deployment. Since there is not a server PC, the architecture reduces “single point-of-failure” concerns.

  • Page 7: Environmental Considerations

    1.4 RadioPro Version Match RadioPro Dispatch clients and IP Gateways must have compatible versions in order to communicate with each other. Compatibility can be ensured when the first two digits of the version match. (The third digit indicates a minor revision, and does not need to match.) See section...

  • Page 8: Static Ip Address

    IT Administrator must configure port forwarding within the firewall or router(s) that separates the RadioPro IP Gateway from the clients. This is also true when one or more of the clients listed above will connect to a RadioPro IP Gateway from the Internet.

  • Page 9: What Is Included

    Can be used to connect IP Gateway to LAN Note: ICU.exe (IP Configuration Utility) is available on either of the following distribution CDs:   RadioPro IP Gateway Part Number S2-61790. This CD contains an executable file that must be copied to a writeable disk before running. (The ICU cannot be run directly from the CD.) ...

  • Page 10: Other Items Needed

    RadioPro IP Gateway from the Rear Accessory Connector. Therefore, when a cable is connected to the Rear Accessory Connector to connect a RadioPro IP Gateway or a PC (during programming), ensure that the programming cable has been disconnected from the front microphone connector.

  • Page 11: Configuration And

    UTLINE Use the steps in the following table to install a RadioPro System. Each step is discussed in detail starting on Page 12. Following installation of the IP Gateway in Step 5, at least one Client must be installed from Step 6.

  • Page 12: Step 1A. For Nexedge Nx-57Xx/58Xx: Configure Voice Control Station Radio(S) Using Kenwood Fpu

    RadioPro IP Gateway Installation and Configuration Guide NEXEDGE NX-57xx/58xx Step 1a. for NEXEDGE NX-57xx/58xx: Configure Voice Control Station Radio(s) using Kenwood FPU Kenwood FPU (For NX-700/800 radios see document # S2-61904.) Radio models NX-5700/5800 can be used as a control station radio.
  • Page 13 Unit (Note: This parameter does not have to be used elsewhere, but it must have an assigned value even if the radio is being used in analog mode without FleetSync. Not entering an ID will prevent RadioPro from functioning properly.)
  • Page 14 RadioPro IP Gateway Installation and Configuration Guide NEXEDGE NX-57xx/58xx 3. Configure the Data Port Option Features Optional Features Expand the folder, and then select b. In the Optional Features 1 window, expand Serial Interface, and then under the Function column...
  • Page 15 Installation and Configuration Guide NEXEDGE NX-57xx/58xx 4. Configure GPS Settings So that RadioPro can process GPS information from subscriber radios, the control station radio must know what data to send to the IP Gateway. Configure this as follows: Optional Features...
  • Page 16 RadioPro IP Gateway Installation and Configuration Guide NEXEDGE NX-57xx/58xx 5. Configure FleetSync Settings FleetSync FleetSync Information. Expand the folder, then select b. Enable all options in the Serial Output section, except for Transparent Header. Enable all options in the Stack section.
  • Page 17 RadioPro IP Gateway Installation and Configuration Guide NEXEDGE NX-57xx/58xx 7. Configure Sound Options The steps in this section may be skipped if this radio is to be used for GPS only; ie, not used for voice communications. Select the Audio Profile folder.
  • Page 18 RadioPro IP Gateway Installation and Configuration Guide NEXEDGE NX-57xx/58xx 8. Configure Audio Routing Options The steps in this section may be skipped if this radio is to be used for GPS only; ie, not used for voice communications. Select the Extended Function folder.

  • Page 19: Step 1B. For Nexedge Nx-57Xx/58Xx: Configure Data Revert Control Station Radio(S) Using Kenwood Fpu

    RadioPro IP Gateway Installation and Configuration Guide NEXEDGE NX-57xx/58xx Step 1b. for NEXEDGE NX-57xx/58xx: Configure Data Revert Control Station Radio(s) using Kenwood FPU Kenwood FPU If you are using a Data Revert radio, follow the same steps for configuring the radio as you would for the Voice Radio with the following exceptions: ...

  • Page 20: Step 1D. For Nexedge Nx-57Xx/58Xx: Configure Subscriber Radios Using The Kenwood Fpu Software

    RadioPro IP Gateway Installation and Configuration Guide NEXEDGE NX-57xx/58xx Step 1d. for NEXEDGE NX-57xx/58xx: Configure Subscriber Radios using the Kenwood FPU Software Kenwood FPU Use the FPU, (Kenwood’s NEXEDGE ‘Field Programming Utility’ configuration software) to configure NEXEDGE radio parameters using the following steps.
  • Page 21 RadioPro IP Gateway Installation and Configuration Guide NEXEDGE NX-57xx/58xx 2. Configure ID settings for FleetSync. Personal System 1 If using FleetSync, expand the folder, expand the folder under that, and then select System Information. System Type Signaling In the System Information window, for...
  • Page 22 RadioPro IP Gateway Installation and Configuration Guide NEXEDGE NX-57xx/58xx 4. Configure Data settings & Target/Base ID settings. Personal System 1 Personal Expand the folder, expand the folder under that, and then select Features. Analog If using FleetSync on a conventional (non-trunked) system, use the...
  • Page 23 Base ID Type Base ii. Enter a value for iii. Enable the desired messages to send across the Data Zone-Channel with a Check. Note: If the Base ID does not include the Control Station(s), data will not be sent to RadioPro clients.
  • Page 24 RadioPro IP Gateway Installation and Configuration Guide NEXEDGE NX-57xx/58xx 5. Configure Text Message Settings. Key Assignment Call Short Select the folder, in the Menu section choose in the Category List, select Message from the Available Function List, and then click the...
  • Page 25 Base Fleet Base Note: This is the ID the subscriber will respond to, which will be the ID of the data revert control station radio. If the Base ID does not include the Control Station(s), data will not appear in RadioPro.

  • Page 26: Step 2. For Nexedge Nx-57Xx/58Xx: Connect Radiopro Ip Gateway To Control Station Radio

    RadioPro IP Gateway Installation and Configuration Guide NEXEDGE NX-57xx/58xx Step 2. for NEXEDGE NX-57xx/58xx: Connect RadioPro IP Gateway to Control Station Radio Note: Before continuing, ensure that the programming cable has been disconnected from the front mic connector. See Section on Page for interface cable details.

  • Page 27: Step 3. Configure Radiopro Ip Gateway

    Configure the IP Gateway as follows: 1. Use an Ethernet cable to connect the RJ45 connector on the rear of the RadioPro IP Gateway to a local PC or laptop to be used for configuration. 2. Power up the RadioPro IP Gateway AND the Control Station radio.
  • Page 28 Server is not accessible by this IP Gateway on its network, then a Time Server should be installed on an accessible PC; this PC could be one that is running the RadioPro Dispatch Client. Either an IP address or a name recognized by the Domain Name Server can be entered. See Section 6.5...
  • Page 29 File contains a value between 1 and 80 specifies the number of simultaneous users allowed to connect to this IP Gateway from RadioPro Solo, Talk, and Talk for Mobile applications. Use the Export license key button to create a file with the current License information.
  • Page 30 0.0.0.0. g. Radio Aliases tab This tab is used to create Alias Names for radio IDs. The Alias Names listed on this tab will be displayed in the contact list for RadioPro Solo, Talk, and Talk for Mobile clients.
  • Page 31 From the Gateway menu, click on Write Settings. Enter the Admin Gateway Password (factory default password is “admin”), then close the configuration window for this IP Gateway. Remove the Ethernet cable between the RadioPro IP Gateway and the local PC or laptop used for configuration.

  • Page 32: Step 4. Connect Radiopro Ip Gateway To Ip Network

    Step 4. Connect RadioPro IP Gateway to IP Network After a RadioPro IP Gateway has been configured using ICU, it is safe to connect to a local area network. Connect the RadioPro IP Gateway module to the IP network using the following steps: 1.

  • Page 33: Step 5. Configure Port Forwarding On Firewall Device

    IP address in a RadioPro client is simply the External Address of the Firewall or Router. If, on the other hand, some other port number is to be used, then the parameter entry for the IP address in a RadioPro client must also include that port number as follows: 198.144.49.211:7777...

  • Page 34: Step 6. Install And Configure Radiopro Clients/Apps

    Installation and Configuration Guide NEXEDGE NX-57xx/58xx Step 6. Install and Configure RadioPro Clients/Apps on page for a list of documents to be used for installing and configuring the RadioPro Section 1 System Overview software clients for PCs and smart mobile devices.

  • Page 35: Radio Pro Ip Gateway Operation

    IP Gateway. This process may take up to two minutes. During this process, RadioPro Dispatch, Solo, Talk, or Talk for Mobile clients will not have a connection or communication with the Control Station radio.

  • Page 36: Appendix

    However, it must be on a different subnet than the RadioPro IP Gateway that is connected to it via the Rear Accessory Connector. For example, if the network’s Subnet Mask is 255.255.255.0, then at least one of the first three octets of the MOTOTRBO radio IP address must be different than the RadioPro IP Gateway module IP address.

  • Page 37: Appendix - Rack Mounting

    Rack Shelf A rack shelf can be used to hold the RadioPro IP Gateway and Control Station radio in a standard 19” wide rack. The two devices can be located next to each other on the same shelf. The following rack shelf is recommended, but others may be used that have a depth of at least 12”:...

  • Page 38: Appendix - Installing A Time Server

    RadioPro IP Gateway Installation and Configuration Guide NEXEDGE NX-57xx/58xx 6.5 Appendix - Installing a Time Server During installation of the IP Gateways, the IP address of a “NTP Server” may have been specified using the ICU (IP Configuration Utility). In order for all IP Gateways to report the same time, and logging at the Dispatch client to have accurate times, the IP Gateways must all reference the same Time Server.
  • Page 39 RadioPro IP Gateway Installation and Configuration Guide NEXEDGE NX-57xx/58xx 5. Close all of the windows pertaining to installation and registration. 6. Open the Absolute Time Server application by performing one of the following: For Windows 7: Click on the Windows Start button, type “absolute time server” in the search box, and then choose “Absolute Time Server Manager”...

  • Page 40: Appendix - Radio Interface Cables - Nexedge Nx700/800/5700/5800

    RadioPro IP Gateway Installation and Configuration Guide NEXEDGE NX-57xx/58xx 6.7 Appendix - Radio Interface Cables – NEXEDGE NX700/800/5700/5800 Kenwood NEXEDGE NX-700/800/5700/5800 Voice Radio Interface Cable # S2‐61769  IP Gateway NXx00 Radio Signal Name DE-9* Pin # DB-25 Pin # Tx+ (Mic audio to radio)

  • Page 41: Appendix - Converting A Timed-License To A Non-Expiring License

    See instructions below for converting the timed-license to a non-expiring license. Following receipt of payment to CTI Products for ordered items, a request may be made to convert a timed license to a non-expiring license. Use the following steps to convert the license:...
  • Page 42 Gateways, choose unique file names for each license file. 6. Following receipt of the updated license file from CTI Products, repeat steps 1 and 2 listed above, click the Import License Key button, and then choose the location where the updated license file was saved.

  • Page 43: Index

    RadioPro IP Gateway Installation and Configuration Guide NEXEDGE NX-57xx/58xx 7. I NDEX A  N  Accounts, 29  NEXEDGE, 12, 20  Admin, 31, 44  NTP Server, 28, 44  Android, 8, 28  Architecture, 6  O  Auto Find, 27  Overview, 4  C  P  Cable, 10, 26, 32  CD, 9  Password, 31, 44, 45  Contact us, 2  Port Forwarding, 8, 33, 36  Control Station, 10, 11, 12, 19, 20, 35, 36  Power Button, 35  Control Station Radio, 6  Power Requirements, 7  Programming Cable, 10, 26  D  Q  Default, 44  Default Gateway, 8, 44  Quick‐Start Guide, 45 ...
  • Page 44 RadioPro IP Gateway Installation and Configuration Guide NEXEDGE NX-7xx/8xx...

  • Page 45: System Planner Template

    RadioPro IP Gateway Installation and Configuration Guide NEXEDGE NX-57xx/58xx 8. S YSTEM LANNER EMPLATE RadioPro IP Gateways Parameters Common to all IP Gateways  ICU.exe Admin Password Dispatch Client Password NTP Server IP Address for ICU.exe, default is “admin” for Dispatch client connections Network Time Protocol default is “user”...
  • Page 46 RadioPro IP Gateway Installation and Configuration Guide NEXEDGE NX-57xx/58xx YSTEM LANNER EMPLATE RadioPro Dispatch Clients See RadioPro Dispatch Installation and Configuration Guide, document # S2-61785 for more information. Parameters Common  Parameters Unique  to all Dispatch clients  to each Dispatch client  PC Name IP Address License Licensed IP Gateway...

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