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Trouble Shooting
Should any problem persist contact your dealer.
Problem
Phone will not
switch on
Extremely short
battery life for a
new battery
Short battery life
for an old battery
The charging
indicator does not
light, the battery
level indicator does
not appear and the
phone cannot be
switched on when
charging
Battery fails to
charge
Cause
The network you are
using and the condition
of the battery can affect
battery life
The battery has worn
out
The battery is not
attached to the phone
or when the battery has
been deeply discharged
the phone will take a
short time until the
indicator lights
The battery is not
attached to the phone
Battery has been
connected to the phone
after the Fast Travel
Charger has been
switched on
Trouble Shooting
Remedy
Check that the battery is
fully charged and correctly
connected to the phone
Replace with a new fully
charged battery
Leave the phone charging
the battery for a few
minutes before the
indicator is lit and
attempting to switch it on
Ensure the battery is
fitted to the phone prior
to commencing charging.
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