When Data Transmitting - Greater Goods 0375 User Manual

Troubleshooting
Problem Root Cause
Abnormal
measuring results:
- Too high; OR
Either your hands or your
- Too low; OR
feet are too dry.
- Huge difference
between two recent
measurement.
Batteries not yet installed.
No display on
LCD when the
device powers on.
Worn batteries.
Step onto the platform
wearing socks or shoes.
CANNOT proceed
The system cannot
to analyze BMI,
identify the possible User ID
body fat, total body
with most similar data.
water, muscle mass
and bone mass.
The user fails to select
the User ID from what the
system found.
The device
Low battery.
powers off.
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Solution
Wipe your feet with a damp
cloth, keeping them slightly damp
when starting measurement.
Install the batteries.
(Please refer to Insert the
Batteries)
Replace all four batteries at the
same time. Please purchase the
authorized batteries for
replacement.
Please keep barefooted during
the measurement, and keep full
contact with the electrodes as
well.
Please assign a User ID
following the instruction in Set Up
Your Profile.
Please assign a User ID
following the instruction in Set Up
Your Profile.
Replace all four batteries at the
same time. Please purchase the
authorized batteries for
replacement.

When Data Transmitting ...

Problem Root Cause
Bluetooth is OFF.
The App is OFF.
Data transmission
failed.
Out of range of Bluetooth
transmission.
None of the user ID is
assigned.
Troubleshooting
Solution
Turn ON the Bluetooth via
"Setting >> General >> Bluetooth".
Press the icon to turn ON your
app.
Place your smartphone closer to
the scale.
Please assign a User ID following
the instruction in Set Up Your
Profile.
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