Troubleshooting Error Prompt; When Data Transmitting; When Measuring - Greater Goods GBF-1719-B/0383 User Manual

Troubleshooting
Error Prompt
Error Description
Overload. The device will
power off.
Low Battery. When the
symbol "Lo" appears three
times in a row, the device will
Stand still and keep full contact with the
power off in about 3s for the
the weight and stops blinking the unit.
fourth time.
Measurement error.
Data transmission failed.
The pending measurement
data will be temporarily kept in
the scale and transmitted to
your smartphone when the
scale is connected to the
bluetooth successfully.

When Data Transmitting ...

Problem Root Cause
Bluetooth is OFF.
Data transmission
failed.
App is OFF.
Out of range of Bluetooth
transmission.
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Solution
Stop using this scale for
measurement.
Replace all four batteries at the
same time. Please purchase the
authorized batteries for
electrodes until the LED displays
replacement.
Stand on the scale,and
measure again.
Make sure the bluetooth
connection is successful.
Solution
Turn ON the Bluetooth via
Settings.
Press the icon to turn ON your
app.
Place your smartphone closer
to the scale.

When Measuring ...

Problem Root Cause
Abnormal
measuring results:
- Too high; OR
Your feet are too dry.
- Too low; OR
- Huge difference
between two recent
measurement.
Batteries not yet installed.
No display on
LCD when the
device powers on.
Worn batteries.
Abnormal
Incorrect posture
measuring results:
- Too high; OR
- Too low; OR
- Huge difference
between two recent
The device is located on
measurement.
the soft ground such as a
carpet OR on a rugged
surface.
The device
powers off. Low battery.
Troubleshooting
Solution
Wipe your feet with a damp
cloth, keeping them slightly damp
when starting measurement.
Install the batteries.
(Please refer to Insert the
Batteries)
Replace all three batteries at the
same time. Please purchase the
authorized batteries for
replacement.
Please step on the platform
barefooted and stand still.
Please place the device on a
flat, hard surface.
Replace all three batteries at the
same time. Please purchase the
authorized batteries for
replacement.
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