Philips 273E3QHSB/93 Service Manual
Philips 273E3QHSB/93 Service Manual

Philips 273E3QHSB/93 Service Manual

27 inch lcd color monitor

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27 LCD Color Monitor
Service
Service
Service
Description
Table of Contents......................................................1
Revision List.............................................................2
Important Safety Notice............................................3
1. Monitor Specifications............................................5
2. LCD Monitor Description........................................7
3. Operation Instructions............................................8
3.1General Instructions........................................8
3.2 Control Buttons..........................................8
3.3 OSD Menu......................................................9
4. Input/output Specification..................................10
4.1 Input Signal Connector.......................................10
4.2 Resolution & Preset Modes.................................11
4.3 Pixel Defect Policy.......................................12
4.4 Failure Mode of Panel...................................14
5. Block Diagram...............................................15
5.1 Scaler Board.....................................................15
5.2 Power Board.....................................................16
6. Schematic Diagram.............................................. 17
ANY PERSON ATTEMPTING TO SERVICE THIS CHASSIS MUST FAMILIARIZE HIMSELF WITH THE
CHASSIS AND BE AWARE OF THE NECESSARY SAFETY PRECAUTIONS TO BE USED WHEN
SERVICING ELECTRONIC EQUIPMENT CONTAINING HIGH VOLTAGES.
CAUTION: USE A SEPARATE ISOLATION TRANSFOMER FOR THIS UNIT WHEN SERVICING
REFER TO BACK COVER FOR IMPORTANT SAFETY GUIDELINES
Copyright 2012 Philips Consumer Lifestyle
273E3QHSB/93
273E3QHSS/00
273E3QHSB/00
273E3QHSB/69
273E3QHSB/96
Description
Page
6.1 Scaler Board..............................................17
6.2 Power Board.......................................................23
6.3 Key Board..................................................25
7. PCB Layout..................................................26
7.1 Scaler Board...............................................26
7.2 Power Board...............................................28
7.3 Key Board..................................................29
8. Wiring Diagram.............................................30
9. Scaler Board Overview...................................31
10. Mechanical Instructions.................................32
11. Repair Flow Chart........................................34
12. ISP Instructions..................................................38
13. DDC Instructions................................................43
15. Monitor Exploded View.......................................57
16. Recommended & Spare Parts List......................58
17. General Product Specification.........................64
SAFETY NOTICE
Subject to modification
K
Sep.14, 2012
Chassis: Meridian 3
Page

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Summary of Contents for Philips 273E3QHSB/93

  • Page 1: Table Of Contents

    CHASSIS AND BE AWARE OF THE NECESSARY SAFETY PRECAUTIONS TO BE USED WHEN SERVICING ELECTRONIC EQUIPMENT CONTAINING HIGH VOLTAGES. CAUTION: USE A SEPARATE ISOLATION TRANSFOMER FOR THIS UNIT WHEN SERVICING REFER TO BACK COVER FOR IMPORTANT SAFETY GUIDELINES Copyright 2012 Philips Consumer Lifestyle Subject to modification Sep.14, 2012...
  • Page 2: Revision List

    Meridian 3 Revision List Version Release Date Revision History Mar.12, 2012 Initial release, Draft Version May.14,2012 Add CTN model 273E3QHSB/69 Sep.14,2012 Add CTN model 273E3QHSB/96...
  • Page 3: Important Safety Notice

    Meridian 3 Important Safety Notice This electronic user guide is intended for anyone who uses the Philips monitor. Take time to read this user manual before you use your monitor. It contains important information and notes regarding operating your monitor. The...
  • Page 4 Meridian 3 IMPORTANT: Always activate a moving screen saver program when you leave your monitor unattended. Always activate a periodic screen refresh application if your monitor will display unchanging static content. Uninterrupted display of still or static images over an extended period may cause “burn in”, also known as “after-imaging”...
  • Page 5: Monitor Specifications

    Meridian 3 1. Monitor Specifications Picture/Display LCD panel type AMVA LCD Backlight WLED Panel size 27" ( 68.6 cm) Aspect ratio 16:9 Pixel Pitch 0.31 x 0.31 mm Brightness 300 cd/m² SmartContrast 20,000,000:1 Contrast ratio (typ.) 5,000:1 Response time (typical) 12 ms SmartResponse (Typical) Optimum Resolution...
  • Page 6 Color Black/Black Finish Texture/Texture Note: 1. EPEAT Gold or Silver is valid only where Philips registers the product. Please visit www.epeat.net registration status in your country. 2. This data is subject to change without notice. Go to www.philips.com/support to download the latest...
  • Page 7: Lcd Monitor Description

    Meridian 3 2. LCD Monitor Description The LCD monitor will contain a scaler board, a power board and a key board. The scaler board houses the flat panel control logic, brightness control logic and DDC. The power board will provide AC to DC inverter voltage to drive the backlight of panel and the scaler board chips each voltage.
  • Page 8: Operation Instructions

    Meridian 3 3. Operating Instructions Connecting to your PC 3.1 General Instructions Press the power button to turn the monitor on or off. The other control knobs are located at front panel of the monitor. By changing these setting, the picture can be adjusted to your personal preference.
  • Page 9: Osd Menu

    3.3 OSD Menu On-screen Display (OSD) is feature in all Philips LCD monitors. It allows an end user to adjust screen performance or select functions of the monitors directly through an on-screen instruction window.
  • Page 10: Input/Output Specification

    Meridian 3 4. Input/ Output Specification 4.1 Input Signal Connector Hot plug detect T.M.D.S. data0- D-sub Connector T.M.D.S. data0+ Pin No. Signal Name T.M.D.S. data0 shield No Connect Green/ SOG No Connect Blue T.M.D.S clock shield Sense (GND) T.M.D.S. clock+ Cable Detect (GND) T.M.D.S.
  • Page 11: Resolution & Preset Modes

    Meridian 3 4.2 Resolution & Preset Modes Maximum Resolution 1920 x 1080 at 60 Hz (analog input) 1920 x 1080 at 60 Hz (digital input) Recommended Resolution 1920 x 1080 at 60 Hz (digital input) H. freq (kHz) Resolution V. freq (Hz) 31.47 720x400 70.09...
  • Page 12: Pixel Defect Policy

    No manufacturer can guarantee that the monitor displays a dark pattern. There are three panels will be free from pixel defects, but Philips types of bright dot defects: guarantees that any monitor with an unacceptable...
  • Page 13 In order to qualify for repair or replacement due to pixel defects during the warranty period, a TFT LCD panel in a Philips flat panel monitor must have pixel or sub pixel defects exceeding the tolerances listed in the following tables.
  • Page 14: Failure Mode Of Panel

    Meridian 3 4.4 Failure Mode Of Panel Quick reference for failure mode of LCD panel this page presents problems that could be made by LCD panel. It is not necessary to repair circuit board. Simply follow the mechanical Polarizer has bubbles instruction on this manual to eliminate failure by replace LCD panel.
  • Page 26: Pcb Layout

    Meridian 3 7. PCB Layout 7.1 Scaler Board (715G4509M02000004K) Remark: Parts position can be searched by using FIND function in PDF. CN404 CN408 R304 Q302 R303 R305 R307 R308 U701 U702 R306 C302 C303 Q301 R710 U301 CN409 C305 C306 C709 CN701 C702...
  • Page 27 Meridian 3 Remark: Parts position can be searched by using FIND function in PDF.
  • Page 28: Power Board

    Meridian 3 7.2 Power Board (715G3727P02006003S) Remark: Parts position can be searched by using FIND function in PDF. J801 F904 R946 F903 R947 L803 L904 C915 J815 ZD902 L903 Q903 CN801 C917 L801 D910 C912 C944 L802 C939 C916 D906 C801 J812 J817...
  • Page 29: Key Board

    Meridian 3 Remark: Parts position can be searched by using FIND function in PDF. R943 R824 C816 R908 R823 Q803 C933 R804 R826 C815 R921 U801 R923 R810 C812 R922 R816 Q801 R809 R803 C803 C802 R806 R802 RJ806 Q904 D904 R940 C813...
  • Page 31: Scaler Board Overview

    Meridian 3 9. Scaler Board Overview FFC Cable DC-DC Flash ROM Audio Scaler IC VGA EEPROM HDMI EEPROM DVI EEPROM...
  • Page 32: Mechanical Instructions

    Meridian 3 10. Mechanical Instructions Note: Because the way of 273E3QH disassembly is the same as 273E3, so take the 273E3 for example: Step 3: Remove the bezel 1. Disconnect the key cable to remove the bezel. Step 1: Remove the stand-base assy 1.
  • Page 33 Meridian 3 Step 4: Remove the mainframe 2. Remove the Mainframe shielding. 1. Disconnect the FFC cable. 3. Remove the four screws to remove the power board and scaler board from the main frame. 2. Disconnect four connectors and four screws 4.
  • Page 34: Repair Flow Chart

    Meridian 3 11. Repair Flow Chart 1. No Power No power Check power cable is Re-plug the power cable tightened? Check Power “On/Off” Turn on the Power “On/Off” switch is “On”? Check the LED Check the AC power indicator is OK? Replace the power board and check connections Replace main board and check connections Replace key board and check connections...
  • Page 35 Meridian 3 Video (Power LED White) No Video (Power LED White) Press the power Replace the main board button is OK? Replace the power The end board and connection Replace the main The end board and connection Check the FFC cable Replace the FFC cable or panel or panel...
  • Page 36 Meridian 3 3. DIM DIM (image overlap, focus or flicker) Reset in factory mode The end Set to the optimal The end frequency, select the recommended frequency Readjust the phase and pixel The end clock in the user mode Pull out signal cable and Check the signal cable check “Self Test Feature and the PC...
  • Page 37 Meridian 3 4. Color is not optimal Color is not optimal Color shift Miss color Reset the factory mode Replace the signal cable In the user mode, set the “color settings” until customer satisfy The end Pull out the signal cable and check the screen color display is normal? Replace the signal cable or PC...
  • Page 38: Isp Instructions

    Meridian 3 12. ISP Instruction Note: Take the 273P3PH ISP SOP for example (the 273E3QH’s SOP is almost the same as 273P3PH) When do the parts, need the tools as follow: 1. An i486 (or above) personal computer or compatible. 2.
  • Page 39 Meridian 3 Note. If you use the latest version program, you should install “ntport24.zip”, or it will pop up the message. 3. Click the “option” item and select “FE2P Mode Enable” and “Enable Auto FE2P Detect” to restore “HDCP” key.
  • Page 40 Meridian 3 4. Click “option” and select “Setup ISP tool ”, 5. Select the “NVT Type I (default)”, click the icon “Confirm Change”. and then click the “OK”...
  • Page 41 Meridian 3 6. Click icon, choose the correct program, and then click “open” to load the FW: 7. Click icon to program. After display “Chip erase OK.”, “Programming Success”, “ISP OFF”, it means F/W updated OK, it will show as the follow picture. After upgrade, the monitor Burn in is on.
  • Page 42: Troubleshooting

    Meridian 3 12.4 Check the firmware version: Connect the VGA or DVI source and power off the monitor. Press buttons at the same time, power on the monitor, and then press the menu again; the picture will appear on the top left corner. Select the “Factory”...
  • Page 43: Ddc Instructions

    Meridian 3 13. DDC Instruction Note: Take the 273P3PH EDID SOP for example (the 273E3QH’s SOP is almost the same as 273P3PH) General DDC Data Re-programming In case the main EEPROM with Software DDC which store all factory settings were replaced because a defect repaired monitor’...
  • Page 44 2. Put the EDID data and “config.ini” files into one folder named Philips 273P3. 3. Copy the folder named Philips 273P3 to the “DDC” folder (It must be “DDC” instead of other names), and put the “DDC” folder and “VGA_PHL.exe” into the same folder.
  • Page 45 Meridian 3 2. Choose the “Analog and DVI”, and click “Loadfile” to set the parameters as the below picture: 3. Click the “Next” to load the EDID file.
  • Page 46 Meridian 3 4. Select the “Philips 273P3” and then click “OK”, the tool will read the EDID information: 5. Choose the “ ANALOG ” and “Write SN”, and key in the 14 digital S/N that must be the same as...
  • Page 47 Meridian 3 6. Click the “Program” to start programming after monitor power on. When it shows “Analog: PASS!, DVI: PASS!, HDMI: PASS! and SN write OK!”. The EDID and SN writing process are finished. 13.5 Check the SN 1. Connect the VGA or DVI source and power on monitor. 2.
  • Page 48 Meridian 3 273E3QH EDID Analog 00 01 02 03 04 05 06 07 08 09 0A 0B 0C 0D 0E 0F ----------------------------------------------- 00| 00 FF FF FF FF FF FF 00 41 0C 93 C0 01 01 01 01 10| 2E 15 01 03 6E 3C 22 78 2E CC C5 A4 56 54 A1 27 20| 0C 50 54 B1 08 00 D1 C0 B3 00 95 00 81 80 81 C0 30| 01 01 01 01 01 01 02 3A 80 18 71 38 2D 40 58 2C 40| 45 00 56 50 21 00 00 1E 00 00 00 FF 00 0A 20 20...
  • Page 49 Meridian 3 Established Timings 2:08 1024 x 768 @ 60Hz VESA Established Timings 3:00 <-Standard Timing Identification:-> 1920 x 1080 @ 60Hz 1680 x 1050 @ 60Hz 1440 x 900 @ 60Hz 1280 x 1024 @ 60Hz 1280 x 720 @ 60Hz <-Detailed Timing Descriptions:->...
  • Page 50 Meridian 3 <-Vendor/Product Identification:-> ID Manufacturer Name: PHL ID Product Code: C093 ID Serial Number: No Use Week of Manufacture: Year of Manufacture: 2011 <-Basic Display Parameters/Features:-> Video i/p definition: Digital Max. H. Image Size : 60cm Max. V. Image Size : 34cm Display Gamma : <-Color Characteristics:->...
  • Page 51 Meridian 3 FD (Monitor Limits): Min. V. rate: 56 Hz Max. V. rate: 71 Hz Min. H. rate: 30 KHz Max. H. rate: 83 KHz Max. P Clock: 170 MHz FF (Monitor SN) : Detailed Timing : 1920x1080 @ 60Hz Extension Flag : 00 Block0 Checksum : 3D HDMI...
  • Page 52 Meridian 3 ID Product Code: C093 ID Serial Number: No Use Week of Manufacture: Year of Manufacture: 2012 <-Basic Display Parameters/Features:-> Video i/p definition: Digital Max. H. Image Size : 60cm Max. V. Image Size : 34cm Display Gamma : <-Color Characteristics:->...
  • Page 53 Meridian 3 Min. V. rate: 56 Hz Max. V. rate: 71 Hz Min. H. rate: 30 KHz Max. H. rate: 83 KHz Max. P Clock: 170 MHz Extension Flag : 01 Block0 Checksum : 66 ------------------------------------------------------- Block 1: Extended Block Type: CEA 861B Detailed Timing Blocks start at Byte: 22 DTV Underscan YES DTV Basic Audio YES...
  • Page 54 Meridian 3 Audio Supported: 48KHz 44KHz 32KHz Audio Bit Rate: 24bit 20bit 16bit <-Speaker Allocation:-> Speaker Allocation: FL/FR <-Detailed Timing Descriptions: -> Detailed Timing Descriptions: 1920x1080 @ 60Hz H Image Size: 598 mm V Image Size: 336 mm Pixel Clock: 148 Hz Refreshed Mode: Non-Interlaced Detailed Timing Descriptions: 720x480 @ 60Hz H Image Size: 598 mm...
  • Page 55: White Balance, Luminance Adjustment

    Meridian 3 14. White Balance, Luminance Adjustment 1. Apparatuses and program: analyzer CA-210, PC, tool, FGA adjustment program (Philips LEDFGA.DDCI), Pattern generator. 2. Equipment installation: a. Connect analyzer CA-210 to PC by USB connector, install drive program CA-SDK Ver4.00 for CA-210 and restart PC after finish installing b.
  • Page 56 Meridian 3 5. Color Temp confirmation Connect the signal to the monitor, the monitor displays white-picture, use CA-210 to measure the Color Temp of the screen center and select the OSD to make sure whether the Color Temps accord with the SPEC. CIE coordinates (x,y) 9300K...
  • Page 58: Recommended & Spare Parts List

    Meridian 3 16. Recommended & Spare Parts List Note: Take the 273E3QHSB/93 BOM for example, the parts information listed below are for reference only, and are subject to change without notice. Please go to http://cs.tpv.com.cn/hello1.asp for the latest information Item...
  • Page 59 Meridian 3 CN408 033G801930F CH JS FFC CONN 1.0MM 30P R/A 34MM 6.3MM R710 061G152M519 64 5.1OHM 2W R710 061G152M519 64 SY RST MOFR 5.1 OHM +-5% 2WS FUTABA C601 067G 3054713CT EC 470UF 20% 16V 10*12 CN602 088G 30255C HF PHONE JACK R/A 5P BLACK 2*1 H=26 HF CN101 088G 35315F HD HF...
  • Page 60 Meridian 3 R401 061G04024700FT RST CHIP 470R 1/16W 1% R627 061G0402471 JF RST CHIPR 470 OHM 5% 1/16W FENGHUA R627 061G0402471 JT RST CHIP 470R 1/16W 5% TZAI YUAN R137 061G0402472 JF RST CHIPR 4.7KOHM +-5% 1/16W FENGHUA R512 061G0402472 JT RST CHIP 4K7 1/16W 5% TZAI YUAN R614 061G0402560 JF...
  • Page 61 Meridian 3 CN501 088G 340 19 AV HDMI HEADER 19P +SCREW HOLE CN501 088G 340 19 DL HDMI HEADER 19P D401 093G 60505 SCHOTTKY BAT54C 0.2A 30V SOT-23 D102 093G 64 42 PP BAV70 SOT-23 ZD104 093G 39GA01 T RLZ5.6B D601 093G 64S522SEM LL4148...
  • Page 62 Meridian 3 R930 061G06032401FF RST CHIPR 2.4K OHM +-1% 1/10W FENGHUA R930 061G06032401FT RST 0603 2.4K 1% 1/10W TZAI YUAN R927 061G06033301FF RST CHIPR 3.3KOHM +-1% 1/10W FENGHUA R927 061G06033301FY RST CHIP 3K3 1/10W 1% R940 061G06035602FF RST CHIPR 56KOHM +-1% 1/10W FENGHUA R940 061G06035602FY RST CHIPR 56KOHM +-1% 1/10W YAGEO...
  • Page 63 Meridian 3 C933 065G080510432K CAP CHIP 0805 0.1UF K 50V X7R C933 065G080510432K CAP CHIP 0805 100N 50V X7R +/-10% C806 065G080522432K CAP CHIP 0805 220N 50V X7R +/-10% C805 065G080522512K CAP CHIP 0805 2U2 16V X7R +/-10% C909 065G080533131J CAP CHIP 0805 330PF J 50V NPO C913 065G080547332K...
  • Page 64: General Product Specification

    . HDCP support . SMART CONTROL PREMIUM . SMARTContrast 20M:1(LED) Waiting for supplier input . SMART Image . PrefectTune II (formerly FGA, FACTORY GAMMA Alignment) . PHILIPS LOGO displayed while power on . WEEE REQUIREMENT . RoHS REQUIREMENT . TCO5.1 REQUIREMENT FOREWORD This specification describes a 27"...
  • Page 65 Scaler should be capable of below items. 1) Scaler must support color engine for Image enhancement feature (SmartImage) 2) Scaler must have enough memory to support PerfecTune feature and Philips OSD 3) Scaler must support SmartContras,20M:1 DCR preferred 4) VGA signal Auto adjustment: Monitor automatically adjusts and optimizes resolution and frequency based on input signal defined by “Source”...
  • Page 66 Meridian 3 Composite sync TTL level, input impedance 2.2k ohm terminate (Positive/Negative) Sync on green video 0.3 Vp-p Negative (Video 0.7 Vp-p Positive) 2). DVI-D Digital Input signal: Single TMDS link (Three channels: RX0-/+, RX1-/+, RX2-/+) 3). USB Hub 2.0 USB port (1 upstream, 3 downstream) 4).
  • Page 67 Meridian 3 DDC clock DDC data No Connect T.M.D.S. data1- T.M.D.S. data1+ T.M.D.S. data1 shield No Connect No Connect +5V Power Ground (for +5V) Hot plug detect T.M.D.S. data0- T.M.D.S. data0+ T.M.D.S. data0 shield No Connect No Connect T.M.D.S clock shield T.M.D.S.
  • Page 68 Spanish, Italian, Russian, Simplified Chinese, Portuguese (8) OSD TREE POWER ON LOGO Power On Logo: Power On Show up Philips logo 3 seconds Change to input signal. This picture is reference only. The official drawing will send out by PM.
  • Page 69 Meridian 3 Horizontal scanning Sync polarity : Positive or Negative Scanning frequency : 30 – 83 K Hz Vertical scanning Sync polarity : Positive or Negative Scanning frequency : 56 - 71 Hz PS : Item 3.4 and 3.5 , as far as possible to be display (another Horizontal and Vertical) Power input connection Power cord length : please refer to M3 cable bundle summary file...
  • Page 70 Meridian 3 22"(16:9) 1920x1080 31.6 23"(16:9) 1920x1080 32.9 24"(16:10) 1920x1200 36.8 24"(16:9) 1920x1080 27"(16:9) 1920x1080 37.2 VGA Display identification In accordance with VESA Display Channel Standard Ver.1.0 and DDC 2B capability DVI Display identification In accordance with DVI requirement (DDWG digital Visual Interface revision 1.0) use DDC-2B, DDC/CI, and EDID V1.3 HDMI Display identification DDC /CI Support and Smart Manage/Control...
  • Page 71 Meridian 3 4.18.2 Total Harmonic Distortion Total harmonic distortion shall be limited to 5% THD at the maximum wattage speaker rating specified in section 1.3, at 1 kHz, when the input is 1.0Vrms. 4.18.3 Power Handling Each speaker transducer shall accept up to the specified Wattage of audio power without damage or exceeding the frequency response and total harmonic distortion specifications.
  • Page 72 Meridian 3 Brightness Follow Panel specification. Image size Actual display size : Follow panel spec. Brightness uniformity Set contrast at 100% and turn the brightness to get average above 300 nits at centre of the screen. Apply the Fig 1, it should comply with the following formula: ( B_max - B_min ) X 100% >...
  • Page 73 MECHANICAL CHARACTERISTICS Cosmetic - Philips ID Mechanical data files - ProE files required Location of Philips logo - Per Philips make-up sheet Gap between panel and front bezel < 1.2mm (Typ.) Location of Control icons - Per Philips Graphic sheet...
  • Page 74 Regulatory label / Carton label should follow Philips requirement. China RoHS label Detail document refer to Philips Engineering Reference Book. Product dimension / Weight ( Refer to Philips approved SHT 191/SHT560 ) Unit dimension : Packed unit dimension: Net weight...
  • Page 75 3. Cold Drop test (for design reference) Un-package test 1. Sine vibration (operating) 2. Half sine shock test (non operation) Pallet / Container loading (Refer to Philips approved SHT 560) Transportation standards refer to TYE-M0002, UAN-D1534 and UAW-0309. Air shipment - Sea container 20'(pallet/slip sheet)
  • Page 76: Bright Dot Defects

    According to MIL-STD-1916D Control III level AQL: NA (Please also refer to annual quality agreement) Customer acceptance criteria: UAW0377/00 Philips’ Flat Panel Monitors Pixel Defect Policy Philips’ Flat Panel Monitors Pixel Defect Policy BRIGHT DOT DEFECTS ACCEPTABLE LEVEL MODEL 273E3QH...
  • Page 77: Black Dot Defects

    Meridian 3 BLACK DOT DEFECTS ACCEPTABLE LEVEL MODEL 273E3QH 1 dark sub-pixel 2 adjacent dark sub-pixels 3 adjacent dark sub-pixels (one white pixel) Distance between two black dots 15mm Black dot defects within 20 mm circle* Total black dot defects of all type TOTAL DOT DEFECTS ACCEPTABLE LEVEL MODEL...
  • Page 78 10.2 EMC Requirements Supplier DVT EMI test result must be submitted prior to DVT samples delivery, and PVT EMI test result must be submitted again prior to PVT samples delivery, which also has to meet Philips' immunity testing specification. RoHS Restriction on the use of certain hazardous substances.
  • Page 79 4. When the HV circuitry is operating properly there is no possibility of an x- tube must be the same type as the original, including suffix letter, or a Philips radiation problem. High voltage should always be kept at the manufacturer's approved type.

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