Philips 273E3SS/00 User Manual
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Philips 273E3SS/00 User Manual

Philips 273E3SS/00 User Manual

Philips lcd monitor 273e3ss e-line 27" / 68.6cm with smartimage lite
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EN User manual
Customer care and warranty
Troubleshooting & FAQs
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Summary of Contents for Philips 273E3SS/00

  • Page 1 EN User manual Customer care and warranty Troubleshooting & FAQs 273E3...

  • Page 2: Table Of Contents

    Remove Base Stand and Base ... 7 Product information ... 9 Smartimage Lite ... 9 SmartContrast ... 10 SmartControl Lite ... 11 Philips Pixel Defect Policy ... 18 Technical Specifications ... 20 Resolution & Preset Modes... 23 Automatic PowerSaving ... 23 Regulatory Information ... 24 Customer care and warranty ...

  • Page 3: Important

    1.Important 1. Important This electronic user’s guide is intended for anyone who uses the Philips monitor. Take time to read this user manual before you use your monitor. It contains important information and notes regarding operating your monitor. The Philips guarantee applies provided the...

  • Page 4: Notational Descriptions

    1.Important • IMPORTANT: Always activate a moving screen saver program when you leave your monitor unattended. Always activate a periodic screen refresh application if your monitor will display unchanging static content. Uninterrupted display of still or static images over an extended period may cause “burn in”, also known as “after-imaging”...

  • Page 5: Disposal Of Product And Packing Material

    Recycling Information for Customers Your display is manufactured with high quality materials and components which can be recycled and reused. To learn more about our recycling program please visit www.philips.com/about/sustainability/recycling.

  • Page 6: Setting Up The Monitor

    2. Hold the monitor base stand with both hands and firmly insert the base stand into the base column. 273E3 Register your product and get support at www.philips.com/welcome Quick Start Quick Start Guide SmartControl software Monitor drivers...

  • Page 7: Operating The Monitor

    2. Setting up the monitor Connecting to your PC AC power input VGA input DVI-D input(Available for selected models) Kensington anti-thief lock Connect to PC Connect the power cord to the back of the monitor firmly. Turn off your computer and unplug its power cable.
  • Page 8 2. Setting up the monitor Description of the On Screen Display What is On-Screen Display (OSD)? On-Screen Display (OSD) is a feature in all Philips LCD monitors. It allows an end user to adjust screen performance or select functions of the monitors directly through an on-screen instruction window.

  • Page 9: Remove Base Stand And Base

    2. Setting up the monitor Resolution notification This monitor is designed for optimal performance at its native resolution, 1920×1080@60Hz. When the monitor is powered on at a different resolution, an alert is displayed on screen: Use 1920×1080@60Hz for best results. Display of the native resolution alert can be switched off from Setup in the OSD (On Screen Display) menu.

  • Page 10: Remove Base

    2. Setting up the monitor Remove the base Condition: • For VESA standard mounting applications 1. Remove the 3 screw covers. 2. Remove the 3 screws and then remove the base from the monitor. Note This monitor accepts a 100mm x 100mm VESA- Compliant mounting interface. 100mm 100mm...

  • Page 11: Product Information

    Whether you're working with text applications, displaying images or watching a video, Philips SmartImage Lite delivers great optimized monitor performance. Why do I need it? You want a monitor that delivers optimized...

  • Page 12: Smartcontrast

    3. Product information There are three modes to be selected: Standard, Internet, Game. • Standard: Enhances text and dampens brightness to increase readability and reduce eye strain. This mode significantly enhances readability and productivity when you're working with spreadsheets, PDF files, scanned articles or other general office applications.

  • Page 13: Smartcontrol Lite

    3.3 Philips SmartControl Lite The new SmartControl Lite software by Phillips allows you to control your monitor via an easy to use on-screen graphic interface. Complicated adjustments are a thing of the past as this user friendly software guides you through...
  • Page 14 3. Product information Start with Standard pane: Adjust menu: • Adjust Menu allow you to adjust Brightness, Contrast, Focus, Position and Resolution. • You can follow the instruction and do the adjustment. • Cancel prompts user if you want to cancel installation.
  • Page 15 3. Product information Color menu: • Color Menu allow you to adjust RGB, Black Level, White Point, Color Calibration, and SmartImage Lite (Please refer to SmartImage Lite section). • You can follow the instruction and do the adjustment. • Refer to below table for sub-menu item base on your input. • Example for Color Calibration 1. "Show Me" starts color calibration tutorial. Start - starts the 6-step color calibration sequence.
  • Page 16 3. Product information First color Calibration Screen: • Previous button is disabled until the second color screen. • Next goes to the succeeding target (6-targets). • Final next goes File>Presets pane. • Cancel closes the UI and returns to the plug in page. SmartImage Lite Allows user to change setting for better display setting based on content.
  • Page 17 3. Product information Options>Input - Will only be active when selecting Input from the drop-down Options menu. On a non-supported display capable of DDC/CI, only the Help and Options tabs are available. All other SmartControl Lite tabs are not available. • Display the Source instruction pane and current input source setting.
  • Page 18 Help>User Manual - Will only be active when selecting User Manual from the drop-down Help menu. On a non-supported display capable of DDC/CI, only the Help and Options tabs are available. Help>Version - Will only be active when selecting Version from the drop- down Help menu. On a non-supported display capable of DDC/CI, only the Help and Options tabs are available.
  • Page 19 Task Tray Menu Enabled The task tray menu can be displayed by right- clicking on the SmartControl Lite icon from the task tray. Left Click will launch the application. The task tray has five entries: • Help - Access to User Manual file: Open User Manual file using the default browser window. • Technical Support - displays the tech support page.

  • Page 20: Philips Pixel Defect Policy

    No manufacturer can guarantee that all panels will be free from pixel defects, but Philips guarantees that any monitor with an unacceptable number of defects will be repaired or replaced under warranty. This notice explains the different types of pixel defects and defines acceptable defect levels for each type.
  • Page 21 Pixel Defect Tolerances In order to qualify for repair or replacement due to pixel defects during the warranty period, a TFT LCD panel in a Philips flat panel monitor must have pixel or sub pixel defects exceeding the tolerances listed in the following tables. ACCEPTABLE LEVEL...

  • Page 22: Technical Specifications

    4. Technical Specifications 4. Technical Specifications 273E3 Picture/Display LCD panel type Backlight Panel size Aspect ratio Pixel Pitch Brightness SmartContrast Contrast ratio (typ.) Response time (typical) Optimum Resolution Viewing angle Picture Enhancement Display colors Vertical refresh rate Horizontal Frequency sRGB Connectivity Signal input Input Signal Convenience User Convenience...
  • Page 23 4. Technical Specifications Power On mode Energy Consumption (EnergyStar 5.0 test method) Normal Operation (typcial) Sleep Heat Dissipation* Normal Operation Sleep 43.5W (typical) AC Input Voltage at AC Input Voltage at 100VAC +/-5VAC, 115VAC +/-5VAC, 50Hz +/- 3Hz 60Hz +/- 3Hz 25.15W 25.10W 0.5W 0.5W 0.5W 0.5W AC Input Voltage at AC Input Voltage at 100VAC +/-5VAC, 115VAC +/-5VAC,...
  • Page 24 Regulatory Approvals Cabinet Color Finish Note 1. EPEAT Gold or Silver is valid only where Philips registers the product Please visit www. epeat.net for registration status in your country. 2. This data is subject to change without notice. Go to www.philips.com/support to download the latest version of leaflet. 642x440x227mm 642x391x64mm 700x138x525mm 8.2kg 6.5kg 8.82kg 0°C to 40 °C...

  • Page 25: Resolution & Preset Modes

    4. Technical Specifications 4.1 Resolution & Preset Modes Maximum Resolution For 273E3 1920 x 1080 at 60 Hz (analog input) 1920 x 1080 at 60 Hz (digital input) Recommended Resolution For 273E3 1920 x 1080 at 60 Hz (digital input) H. freq (kHz) Resolution 31.47 720x400...

  • Page 26: Regulatory Information

    Lead has been eliminated and compliance with European community’s stringent RoHs directive mandating restrictions on hazardous substances in electrical and electronic equipment have been adhered to in order to make Philips monitors safe to use throughout its life cycle. TCO Displays 5.0 Information Congratulations,...
  • Page 27 5. Regulatory Infomation EPEAT (www.epeat.net) “The EPEAT (Electronic Product Environmental Assessment Tool) program evaluates computer desktops, laptops, and monitors based on 51 environmental criteria developed through an extensive stakeholder consensus process supported by US EPA. EPEAT system helps purchasers in the public and private sectors evaluate, compare and select desktop computers, notebooks and monitors based on their environmental attributes. EPEAT also provides a clear and consistent set of performance criteria for the design of products, and provides an opportunity for manufacturers to...
  • Page 28 5. Regulatory Infomation Federal Communications Commission (FCC) Notice (U.S. Only) This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
  • Page 29 5. Regulatory Infomation Commission Federale de la Communication (FCC Declaration) Cet équipement a été testé et déclaré conforme auxlimites des appareils numériques de class B,aux termes de l'article 15 Des règles de la FCC. Ces limites sont conçues de façon à fourir une protection raisonnable contre les interférences nuisibles dans le cadre d'une installation résidentielle.
  • Page 30 Polish Center for Testing and Certification Notice The equipment should draw power from a socket with an attached protection circuit (a three- prong socket). All equipment that works together (computer, monitor, printer, and so on) should have the same power supply source. The phasing conductor of the room's electrical installation should have a reserve short-circuit protection device in the form of a fuse with a nominal value no larger than 16 amperes (A).
  • Page 31 Ergonomie Hinweis (nur Deutschland) Der von uns gelieferte Farbmonitor entspricht den in der "Verordnung über den Schutz vor Schäden durch Röntgenstrahlen" festgelegten Vorschriften. Auf der Rückwand des Gerätes befindet sich ein Aufkleber, der auf die Unbedenklichkeit der Inbetriebnahme hinweist, da die Vorschriften über die Bauart von Störstrahlern nach Anlage III ¤ 5 Abs. 4 der Röntgenverordnung erfüllt sind. Damit Ihr Monitor immer den in der Zulassung geforderten Werten entspricht, ist darauf zu achten, daß 1.

  • Page 32: Customer Care And Warranty

    24 months for Philips C, E, T, V, and X models and for models B, P and S we give 36 months.
  • Page 33 Its Philips aim to exchange the swap unit within 48 hours after the request for service however for remote areas like Island or other geographically difficult to reach area, its Philips aim to have an exchange time within 72 hours.
  • Page 34 Operating system o Application being used • Other cards installed Having the following information available will also help speed up the process: • Your proof of purchase indicating: date of purchase, dealer name, model and product serial number. • The full address to which the faulty monitor has to be collected and the good model should be delivered. Philips' customer help desks are located worldwide. Click here to access the Contact Information. Or you can reach us via: Website: http://www.philips.com/support Contact Information for West European region: Germany United Kingdom Ireland...
  • Page 35 24 months for Philips C, E, T, V, and X models and for models B, P and S we give 36 months.
  • Page 36 Information Centers. In case your Philips product is not wor king correctly or is defective, please contact your Philips dealer or directly the Philips Service and Consumer Information Centers.
  • Page 37 Please contact Philips at: (800) 479-6696 Two years free parts and two years free labor will be provided at Philips Canada depot or any one of its authorized service centers. (In Canada, this warranty is given in lieu of all other warranties. No other warranties are expressed or implied, including any implied warranties of merchantability or fitness for a particular purpose.
  • Page 38 The full address to which the swap model should be delivered. Just a phone call away Philips’ customer help desks are located worldwide. Within the U.S. you can contact Philips customer care Monday-Friday from 8:00 AM- 9:00 PM Eastern Time (ET) and on Saturdays from 10:00 AM-5:00 PM ET hrs by using one of the contact phone numbers. For more information on this and more great Philips products visit our website at: Website: http://www.philips.com...
  • Page 39 In the event you require service whilst in another country a dealer address can be given to you by the Philips Consumer Help Desk in that country, the telephone and fax number of which can be found in the relevant part of this booklet.
  • Page 40 In order to avoid unnecessary inconvenience, we advise you to read the operating instructions carefully before contacting your dealer. If you have questions which your dealer cannot answer or any related question please contact the Philips Consumer Information Centers or via: Website: http://www.philips.com Latin America TO GET WARRANTY SERVICE IN ARGENTINA and BRAZIL.
  • Page 41 Pacific Australia: Company: AGOS NETWORK PTY LTD Address: 4/5 Dursley Road, Yenorra, NSW 2161, Australia Tel: 1300 360 386 Fax: +61-2-80808147 Email: philips@agos.com.au Service hours: Mon.~Fri. 8:00am-7:30pm New Zealand: Company: Visual Group Ltd. Address: 28 Walls Rd Penrose Auckland Phone: 0800 657447 Fax: 09 5809607 E-mail: vai.ravindran@visualgroup.co.nz...
  • Page 42 Tel: (02) 633-4533 to 34 / (02) 637-6559 to 60 Fax: (02) 6334563 E-mail: jim.gawsont@glee.com.ph Service hours: Mon.~Fri. 8:00am~6:00pm Singapore: Company: Philips Electronics Singapore Pte Ltd (Philips Consumer Care Center) Address: 620A Lorong 1 Toa Payoh, TP4 Building Level 1, Singapore 319762 Tel: (65) 6882 3999 Fax: (65) 62508037 E-mail: consumer.care.sg@philips.com Service hours: Mon.~Fri.
  • Page 43 6. Customer care and warranty Vietnam: 1. Ho Chi Minh City : Company: FPT Service Informatic Company Ltd. - Ho Chi Minh City Branch Address: 207/4 Nguyen Van Thu Street, District 1, HCM City Tel: +84 8 38248007 Fax: +84 8 38248010 E-mail: Thanght@fpt.com.vn Service hours: Mon. To Fri.: 8:00am–12:00am, 1:30pm–5:30pm; Sat.: 8:00am-12:00am 2.
  • Page 44 Where IS SERVICE AVAILABLE? Warranty service is available in all countries where the product is officially distributed by Philips. In countries where Philips does not distribute the product, the local Philips service organization will attempt to provide service (although there may be a delay if the appropriate spare par ts and technical manual(s) are not readily available).
  • Page 45 Please contact Philips at: (800) 479-6696 Four years free parts and Four years free labor will be provided at Philips Canada depot or any one of its authorized service centers. (In Canada, this warranty is given in lieu of all other warranties. No other warranties are expressed or implied, including any implied warranties of merchantability or fitness for a particular purpose.
  • Page 46 This international Philips guarantee complements the existing national guarantee obligations to you of dealers and Philips in the country of purchase and does not affect your statutory rights as a customer. The Philips guarantee applies provided the...

  • Page 47: Troubleshooting & Faqs

    7. Troubleshooting & FAQs 7.1 Troubleshooting This page deals with problems that can be corrected by a user. If the problem still persists after you have tried these solutions, contact Philips customer service representative. Common Problems No Picture (Power LED not lit) • Make sure the power cord is plugged into...
  • Page 48 Please refer the pixel policy for more detail. The "power on" light is too strong and is disturbing • You can adjust “power on” light using the power LED Setup in OSD main Controls. For further assistance, refer to the Consumer Information Centers list and contact Philips customer service representative.

  • Page 49: Smartcontrol Lite Faqs

    Q5. I forgot my PIN for Theft Deterrence Function. What can I do? Ans.: Philips Service center has a right to ask for legitimate identification and authorization, in order to establish ownership of the monitor. Please note that the anti-theft deterrence function is provided as a convenient free option.

  • Page 50: General Faqs

    2 and 3 to verify that your PC is set at 1920 x 1080 @60Hz. • Shut down your computer, disconnect your old monitor and reconnect your Philips LCD monitor. • Turn on your monitor and then turn on your PC.
  • Page 51 Q9: Can I connect my LCD monitor to any PC, workstation or Mac? Ans.: Yes. All Philips LCD monitors are fully compatible with standard PCs, Macs and workstations. You may need a cable adapter to connect the monitor to your Mac system. Please contact your Philips sales representative for more information. Q10: Are Philips LCD monitors Plug-and- Play? Ans.: Yes, the monitors are Plug-and-Play compatible with Windows 7/Vista/XP/NT,...
  • Page 52 2011 © Koninklijke Philips Electronics N.V. All rights reserved. Philips and the Philips Shield Emblem are registered trademarks of Koninklijke Philips Electronics N.V. and are used under license from Koninklijke Philips Electronics N.V. Specifications are subject to change without notice.

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