QSC DSP0002 Service Bulletin

Description:
This bulletin is designed to solve problems that may be encountered while setting up the DSP-3 for the first time or creating a
configuration for the first time. It can also be used to determine whether or not the DSP-3 needs to be serviced. This bulletin is
separated into a Hardware Troubleshooting Guide and a Software Troubleshooting Guide. Hardware consists of the DSP-3 unit and
DSP-3 accessories. DSP-3 accessories include the DPX-1 external power supply, the DPX-2 DataPort cable and the DPX-4 mounting
bracket. The software is Signal Manager.
This troubleshooting guide does not address all possible problems that can arise when using the DSP-3 but does include most
common problems.
Units Affected:
This bulletin applies to all DSP-3s. The Signal Manager software is subject to change without notice and changes may affect the
Software Troubleshooting Guide.
Symptoms:
Symptoms are described on the following pages in the form of questions on a flow chart.
Instructions:
Determine whether the problem is hardware related or software related. Select the appropriate troubleshooting guide from the
following pages. If the problem cannot be classified, start with the Hardware Troubleshooting Guide. Begin at the block labeled
START and answer the yes or no questions outlined by diamonds. Follow the arrows according to the yes or no answer until a
solution is found.
Tools and materials required:
• Multimeter (optional)
DSP0002
DSP-3 Product Troubleshooting Guide
Title:
Bulletin #: DSP0002
Models Affected: DSP-3
Production Range: all
Service Bulletin
Issue Date:
Bulletin Revision:
July 18, 2001
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