Dinstar DAG2000 User Manual
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Dinstar DAG2000 User Manual

Dinstar DAG2000 User Manual

Dag series
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DAG Series User Manual V1.0
Dinstar Technologies Co., Ltd.
Address: Floor 6 Guoxing Building Changxing Road Nanshan District Shenzhen China 518057
Telephone: 86-755-26456664
Fax:
6-755-26456659
8
Email:
sales@dinstar.com, support@dinstar.com
Website:
www.dinstar.com

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Summary of Contents for Dinstar DAG2000

  • Page 1 DAG Series User Manual V1.0 Dinstar Technologies Co., Ltd. Address: Floor 6 Guoxing Building Changxing Road Nanshan District Shenzhen China 518057 Telephone: 86-755-26456664 Fax: 6-755-26456659 Email: sales@dinstar.com, support@dinstar.com Website: www.dinstar.com...
  • Page 2 DAG Series User Manual Revision Records File Name DAG Series User Manual Document Version Firmware Version 20.02.01 Date 22/09/2011 Revised by Technical Support Department Dinstar Technologies Co., Ltd.

  • Page 3: Table Of Contents

    4.1 How to get the IP address if I have modified the default IP or forgot it ? ......35 4.2 Device have been connected to network physically, but the network cannot be connected or network communication is not normal ................35 Dinstar Technologies Co., Ltd.
  • Page 4 4.4 When calling out, the callee’s phone shows wrong caller ID ..........35 4.5 When calling in, the caller always hears a busy tone ............36 4.6 Sudden interruption during a call ..................36 5. GLOSSARY ............................37 Dinstar Technologies Co., Ltd.

  • Page 5: Equipment Introduction

    SIP compliant devices and software on the market. Moreover, it supports comprehensive voice codecs including G.711 (a/μ-law), G.723.1 and G.729AB. A typical network diagram shows the function of DAG serial as below. Figure 1-1-1 Network Scenario Dinstar Technologies Co., Ltd.

  • Page 6: Equipment Structure

    Connecting to LAN port with an Ethernet cable to your PC PHONE(RJ-11) FXS ports should be connected to analog phones/fax machines FXO ports should be connected to physical PSTN lines from a traditional PSTN PBX or PSTN Central Office Dinstar Technologies Co., Ltd.

  • Page 7: Rear View

    WAN status indicator Normal Failed Yellow LAN status indicator Normal Indicate status of the Available Green respective FXS ports on the back Busy Indicate status of the Available respective FXO Green ports-phone on the Busy back Dinstar Technologies Co., Ltd.

  • Page 8: Connect Dag Serial

    Ethernet cable to an uplink port (a router or a modem, etc.) 4. Connecting a PC to the LAN port of DAG serial 5. Inserting the power adapter into the DAG serial and connecting it to a wall outlet Dinstar Technologies Co., Ltd.

  • Page 9: Functions And Features

    ● EN55024: 1998+A1: 2001+A2: 2003 ● Certifications: FCC, CE 1.4.4 General hardware specification ● Power supply: Output: 12VDC, Input 100~240 VAC/50HZ ● Temperature: 0~40℃(operational),-20~70℃(storage) ● Humidity: 10%~90%, no condensation ● Max power consumption: 6/8/10/15/30W ● Dimension(mm): DAG1000(1FXS):100*68*24, DAG1000(2FXS):160*110*30, Dinstar Technologies Co., Ltd.
  • Page 10 DAG Series User Manual DAG1000(4FXS):195*133*35,DAG1000(4FXO/8FXS/8FXO):240*150*35, DAG2000(16FXS/FXO):440*280*43 ● Net weight: DAG1000(1FXS):0.1kg, DAG1000(2FXS):0.25kg, DAG1000(4FXO/8FXS/8FXO):1kg, DAG2000(16FXS/16FXO):3.05kg Dinstar Technologies Co., Ltd.

  • Page 11: Basic Operations

    You cannot make direct IP calls between FXS0 to FXS1 since they are using same IP. It only supports the default destination port 5060. “Disable direct IP-IP calling” must be set to “No” in web configuration page. “Call features enable” must be set to “Yes” in web configuration page. Dinstar Technologies Co., Ltd.

  • Page 12: Call Hold

    3. If Caller C answers the call, Caller A and Caller C are in conversation. Then A can hang up to complete transfer. 4. If Caller C does not answer the call, Caller A can press “flash” to resume call with Caller B. Dinstar Technologies Co., Ltd.

  • Page 13: Call Features

    If the service provider supports T.38, please use this method by selecting T.38 as fax mode (default). If the service provider does not support T.38, pass-through mode may be used. If you have problems with sending or receiving Fax, toggle the Fax Tone Detection Mode setting. Dinstar Technologies Co., Ltd.

  • Page 14: Configuration Guide

    2. Directly connect a computer to the LAN port. 3. Open a command window on the computer. 4. Type in “ipconfig /release”, the IP address etc. becomes 0. 5. Type in “ipconfig /renew”, the computer gets an IP address in 192.168.11.x segment by default Dinstar Technologies Co., Ltd.
  • Page 15 2. Set Work Mode to Route Mode. 3. Enable the “Remote Manage”. 4. Find the WAN IP address of the equipment .example:172.16.0.177 then restart the equipment. 5. Access the equipment Web Configuration page by the following URI via WAN port: http:// 172.16.0.177 Dinstar Technologies Co., Ltd.

  • Page 16: Configure The Dag Serial Using The Web Browser

    3.3 Access DAG serial by Web Browser The web page configuration includes the following: Figure 3-3-1 Navigation tree Go through navigation tree, user can check, modify, and set the device configuration on the right of configuration interface. Figure3-3-1 Configure Interface Dinstar Technologies Co., Ltd.

  • Page 17: System Information

    Time elapsed from device power on to now. Network Traffic Statics Total bytes of message received and sent by network port. Includes: product mode, software version, hardware version and Version Information built time etc. Port Group Information Show FXS / FXO port information Dinstar Technologies Co., Ltd.

  • Page 18: Statistics

    Statistics option includes three sets of statistics: TCP / UDP information, RTP messages and call history information. Check the user-friendly equipment failure. 3.3.3 Network Configuration Network parameter includes: Local Network, VLAN Config, Qos Parameter, ARP Config. Figure 3-3-4 Network Configuration Dinstar Technologies Co., Ltd.
  • Page 19 Router IP address, DNS Server 1 (primary), DNS Server 2 (secondary) fields. These fields are set to zero by default. Dynamically assigned via PPPoE : Set the PPPoE account settings. The equipment will establish a PPPoE session if any of the PPPoE fields is set. Dinstar Technologies Co., Ltd.
  • Page 20 Subnet mask: Sets the LAN subnet mask. Default value is 255.255.255.0 This option specifies get the DNS server ways: Dynamically DNS Server assigned via DNS(WAN IP address is DHCP IP) and set static DNS (WAN IP address is static IP). Dinstar Technologies Co., Ltd.
  • Page 21 Select this to automatically obtain the IP of VLAN group automatically Use the following IP Fill in IP, Subnet mask and Default Gateway address Dynamically assigned via Select this when the Internet through PPPOE and complete account PPPoE number and password Dinstar Technologies Co., Ltd.
  • Page 22 DSCP code point is used for diffserv setting. It utilizes the first 6 bits of IP ToS. You can use different DSCP for voice or data according to the network provider. 4. ARP Config Figure 3-3-8 ARP Config Manually add the address resolution. Dinstar Technologies Co., Ltd.

  • Page 23: System Configuration

    Table 3-3-3 System Config Provision Parameter Periodically, the server will automatically load the latest configuration and version NTP Parameter NTP server management system time. Select "NTP Enable" to "YES", you can configure the NTP server's IP and system time. Dinstar Technologies Co., Ltd.
  • Page 24 DAG Series User Manual 2. Service Config In order to adapt to different environments, it is necessary to set some parameters in the service config page. Figure 3-3-11 Service Config Dinstar Technologies Co., Ltd.
  • Page 25 Caller ID from displaying. Reject Anonymous Call Default is NO. If set to yes, incoming calls with anonymous Caller ID will be rejected with 486 busy message. No Dial Timeout Default is 4 seconds Dinstar Technologies Co., Ltd.
  • Page 26 RUN LED will quick blinking (resisted status is Yes) Keepalive interval This parameter specifies how often the equipment sends a blank UDP packet to the SIP server in order to keep the “hole” on the NAT open. Default is 10 seconds. Dinstar Technologies Co., Ltd.
  • Page 27 Call will transfer appointed phone when nobody answer the call. Disable Call Waiting Default is No. User can use * code to use this feature per call basis. Disable Call Waiting Tone Default is No. Indicates an incoming call，default is 2 short beeps. Dinstar Technologies Co., Ltd.

  • Page 28: Digit Map

    The equipment support most 14400bps least 2400bps fax rate. The default value is 14400bps. 3.3.5 Digit Map Figure 3-3-15 Digit Map In the "digit map" set dial rules and dialing rules can’t exceed 120 characters in length. Dinstar Technologies Co., Ltd.

  • Page 29: Routing Configuration

    Table 3-3-8 IP in Routing Add Index Routing priority :1-30 Description Description the routing Source Prefix Source number Prefix Source IP Trunk/SIP Server, any means wildcard string Destination Prefix Destination number Prefix Destination Select a single port or port group Dinstar Technologies Co., Ltd.
  • Page 30 Routing priority :1-30 Description Description the routing Source Prefix Source number Prefix Source Select a single port or port group Destination Prefix Destination number Prefix Destination Select a single port or port group, IP Trunk/SIP Server Dinstar Technologies Co., Ltd.

  • Page 31: Manipulation Configuration

    Remove the called number digits from the right Prefix to Add Add a number prefix Suffix to Add Add a number suffix Number of Digits to Leave Starting from the right to retain the called number digits from Right Dinstar Technologies Co., Ltd.
  • Page 32 Figure 3-3-24 Tel in Source Numbers Add Configuration parameters are the same with “IP in Source Numbers Add”. 3.Tel in Destination Numbers Figure 3-3-25 Tel in Destination Numbers Configuration parameters are the same with “IP in Source Numbers Add”. Dinstar Technologies Co., Ltd.

  • Page 33: Advanced Configuration

    SIP user name which registers to soft switch/SIP server Primary/Secondary Authenticate SIP password which registers to soft switch/SIP server Password Select Mode There four options: Ascending, Cyclic Ascending, Descending, Cyclic Descending Port Port0-port7, By checking the different ports to form a port group Dinstar Technologies Co., Ltd.
  • Page 34 DAG Series User Manual 2. IP Trunk Figure 3-3-28 IP Trunk Add Table 3-3-12 IP Trunk Add Index 64 Priority values from 0-63 Set port IP Port Set port number Description The description of IP trunk Dinstar Technologies Co., Ltd.

  • Page 35: Management Configuration

    Figure 3-3-30 Data Backup Click the Backup, and save the configuration file in your PC. 3. Config Restore Figure 3-3-31 Data Restore Click "Browse" to select the Configuration file, and then click "Restore". 4.System Log Figure 3-3-32 Syslog Config Dinstar Technologies Co., Ltd.
  • Page 36 Number of ICMP packets Ping Packet Size(56-1024 bytes) Length of Packet 6. Tracert Test Figure 3-3-34 Tracert Test Fill “Tracert Destination IP” and “Max hops of tracert(1-255)”, then click “start”, tracking information will be displayed in the space below. Dinstar Technologies Co., Ltd.
  • Page 37 Click the “Save” button in the Configuration page to save the changes to the equipment configuration. The following screen confirms that the changes are saved. If the changes need restart, reboot or power cycle the equipment to make the changes take effect. Dinstar Technologies Co., Ltd.

  • Page 38: Faq

    4.4 When calling out, the callee’s phone shows wrong caller ID 1) Ask the callee checks whether the device is failure or device battery power is low 2) Make sure the callee has been subscribed called User ID display service Dinstar Technologies Co., Ltd.

  • Page 39: When Calling In, The Caller Always Hears A Busy Tone

    4) Make sure whether the LAN equipment such as gateway or router fails, user can try to restart the gateway or router please download tutorials from our official website . Dinstar Technologies Co., Ltd.

  • Page 40: Glossary

    ECHO CANCELLATION Echo Cancellation is used in telephony to describe the process of removing echo from a voice communication in order to improve voice quality on a telephone call. Dinstar Technologies Co., Ltd.
  • Page 41 HTTP Hyper Text Transfer Protocol; the World Wide Web protocol that performs the request and retrieve functions of a server IP Internet Protocol. A packet-based protocol for delivering data across networks IP-PBX IP-based Private Branch Exchange Dinstar Technologies Co., Ltd.

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Dag1000

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